I'm in dire need of new ski pants...too bad this just isn't the spot. To start, I'm giving an extra…read morestar to the older gentleman that greeted me and asked if I needed any help. That was probably the only nice and intelligible interaction I had in this store all morning. Everything else was downhill from there. After trying on half a dozen pairs of pants, I realized that they maybe have one or two pairs of pants in the entire store that are for petite women. Now, bear in mind I'm only 5'3". Nearly all the pants are made for women at least three inches taller than me. So the young blonde asks me if I need any help, and I explained my dilemma. Instead of offering a halfway attentive response, I get a blank stare. No solution. Completely unhelpful. Oh, and apparently they don't have a restroom. Lol, on to the next store.

ATTENTION IF LOOKING TO BUY SKI BOOTS!:…read more Came here to buy ski boots for my wife and I. When we got into the store they pointed us to Ricky (owner and manager) since he does all ski boot fittings. He asked what we were looking for and I said we are looking to get fitted for some boots and see if we like any, immediately he said "sounds like you are just trying to buy online", I said "no honestly we are looking to get boots, neither of us have ever owned a pair or have ever been properly fitted for ski boots". He then said "all ski boot fittings are $100 since it takes time and I don't want to waste my time if you don't buy boots here". I said "Can we just try some on?" and he said "still $100, however if you buy the boots he will take off $100 for the boots". So I say "ok i will just do it then" so I could see the actual process (which is not really one at all haha). I go to pay and Ricky tells the cashier it's $100. She rings me up and has trouble since the boot fitting charge is only $50 in the system (so he double charged me- nice!) so a manager had to manually put in $100. I got fitted for the boots which was just trying on 3 separate pairs until one felt right. I found a good pair that fit and thought well I should get them so I don't just waste $100. I bought the boots but the whole experience left a bad taste in my mouth and I felt like I got scammed. After talking to a lot of my buddies out west they said they have NEVER heard of any businesses ever charging a boot fitting fee and that this was just a scam to get money. His little ploy to make $100 caused me not to buy boots for my wife, bindings, and poles for both of us and the binding mounting fee ($200 - which is super high, REI does it for $70). So he missed out on atleast an extra $1000 due to his horrible business strategy. I decided to just take my business to Amazon and actually pay more for bindings online. I will always choose to spend more money if it's going to a small business but not if that business is super shady and impolite. Ski World knows they have a monopoly on the market here in VB and they are abusing it. Ricky, you get more bees with honey than with vinegar. Respect your customers, show them proper service and they will love to give you their money. Super disappointed with the service. DO BETTER! I will keep taking my business elsewhere and tell others to do the same!

Right off the bat, walking in you sort of get the feel that you're likely going to find what it is…read moreyour looking for because of how LARGE the store is. Off Broadway offers a wide variety of shoes. They have anything from name brand athletic shoes, sneaks, boots of all kinds, sandals, formal wear, snow boots, snow shoes etc and they offer these shoes from baby sizes to adult sizes. They have a ton of different name brands that they sell which you could probably appreciate because usually you'd have to order them online. Not at Off Broadway I have a great appreciate for how large their clearance section is an an even greater appreciation that they also sell good quality nursing shoes. If anyone in the healthcare field knows what it's like to wear those suckers for long days, they probably also know how bad your feet and back will hurt without a good quality pair. So thanks for having such a diverse selection of comfortable shoes for any occasion! P.S.. they also sell boot socks! Yay, love me some boot socks!

Nice enough staff, but they did not have what I came for. Not sure why saddle soap is hard to find…read more The store seemed clean and organized. Ultimately I was disappointed.

I absolutely LOVE this store! The staff took the time to give a consultation for the perfect fit…read morefor my friend with extra wide feet! He was super professional, kind and courteous. It can be tough to shop with a senior with sore feet as everyone is in a hurry these days. Montagna's let us go at our own pace and we left with the perfect shoe. There was a nice selection of running shoes too. Give them a call.

Old fashioned real customer service. Sit, be fitted, describe what you want/need, and choose from…read moregreat brands, like SAS, Berkenstock, Brooks Running and more. Your new shoes will fit right, and even if they don't have the right size in the ones you want, they'll get them for you. Any problems after you leave are also handled fairly and courteously. Really, it's the kind of shoe store you come to love~a rare find, as they say. PS: if the shoe you want is on sale and they don't have it in your size, they'll order it for you and you will still get the sale price! Quality shoes do cost more, but their prices are fair!

I continue to receive a 5 star experience from Fleet Feet VB. Our family has had a flurry of…read moreactivity with shoe and sock purchases. My most recent was in-store with Andrew & Faith. My wife purchased from Faith in-store on a crazy Saturday...they are so busy then. So pro tip go on a weekday as they are closed Sundays. Faith knocked it out with foot analysis, Hoka + in-soles recommendation and feetures socks buy 3 get one free deal. Loyalty points which mean dollars earned add up quickly. We were super pleased with the transaction from Faith. I dealt with Andrew on a purchase of the exact same Hoka model and color I'm in. However, not in stock. He showed me how to order on Fleetfeet.com and it was so easy. Also allowed me to use my $15 REWARD toward the purchase. I also had the option of at home shipping, or ship to the store. I received the shoes in one day UPS. Big fan of Fleet Feet, their sales purple and all the products they carry.

Fantastic staff: Anthony was the staff member who spent time with me. He explained everything as we…read morewent along. It is a process.. I'm super pleased with the detailed service Computer gives suggestions and you and the staff fine tune those choices. I am happy to say I bought 3 pairs of shoes. I have been wearing all of them and I like rotating what I wear. I wish I would have found Fleet Feet sooner. Fantastic is the word to describe my whole experience

I used to love having a Nordstrom when it was in MacArthur Mall. Thankfully we have Nordstrom Rack…read morewhich I find to be my go to store when looking for a dress, in particular! Undoubtedly I always find other clothing items as well. I feel that it is not as overwhelming for me to shop at versus a store like TJMaxx. They have great designer items for men as well as women at discounted prices. If you shop online at Nordstrom you can make returns or exchanges in this store.

Management at this place BLOWS! They look at you like, "Mmmmmhmmmm, GURL, psssht, BYE." When you…read morevery politely tell them their own store policies that were just SPLAINED to you both by corporate! Not "BOOSTIN' their ratings higher than a one star, girlz." Bye!

Came back for some new pair of vans today and just wanted to say how nice our cashier was! Very…read morehelpful and friendly!

terrible customer service, was shopping in store & has an emergency situation - store employee…read morerefused to let me us the rest room! like I was some bum who walked in off the street, girl was beyond rude and nasty!!

My Wife loves DSW Designers Shoe Store, conveniently located just off Greenbrier Parkway in the…read moreheart of Chesapeake. They have a wonderful selection of many of the top brands, with something for everyone!

I got one pair of shoes here back in 2009. Since then, I…read morehave tried this place so many times and always leave with nothing. For such a big store with so many shoes, the options aren't great for me. It could be just me, but I fail to believe that everyone else has hour-glass shaped feet! (especially men) Get some larger, wider shoes that don't look like a picasso painting with ridiculously narrow soles, and then maybe we'll talk. Also, just as a general gripe: lower the prices. I mean really, we're walking on the things! All they are for is for squishing between the filthy ground and our filthy feet. No shoe and I mean absolutely NO SHOE is worth more than $20 at the most! (Just my opinion.) Enough charging hundreds of dollars for a piece of rubber we're just gonna scrape against the earth with our full weight every day. Reminds me of bridge tolls.. complete BS!

Always good deals in the store on name brand sneakers and shoes also. You can also sign up for text…read morediscounts to knock the price down even more

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

Dick's House of Sport has something for just about every kind of athlete, but for us, the real…read moreattraction is the climbing wall. My son and I always have a blast on it. We laugh, challenge each other, and somehow sneak in a pretty serious upper-body and core workout while we're having fun. Customer support if you are shipping is hit or miss, we ordered online and went to pick up only to find it was canceled. They had a similar backpack there and we ended up just getting that one. I also really appreciate the special sports camps they host. We recently participated in one with Coach Dupe from Play Your Position, and that experience actually led us to enroll my son in the program. He's now thriving there, which makes the connection even more meaningful. A big thank-you to Dick's House of Sport for not only offering great athletic gear, but also giving local families a chance to discover some of the awesome sports programs available right here in Virginia Beach.

Stopped into DICK'S Sporting Goods/House of Sport to look for a special gift for a friend's…read morebirthday. We were amazed by the clean, spacious, and thoughtful design of the store. However, this is more than a retail store! It offers merchandise for every sport, and there was an exercise class in session, along with several sets of parents watching their children climb the rock wall that's conveniently situated in the center of the building. Wow! My first thought was, I need to tell my niece about this rock wall opportunity for her adventurous kids! There's a cost for the climb, but a quick glance at the pricing seemed reasonable. Here's a fun place to shop and spend time exploring for the whole family. The staff was very friendly in directing us and our cashier, Curtis was helpful, too. We will definitely add DICK's House of Sport to our list when we need any sporting goods and gifts! The quality and the variety are a great deal.