Your spot is cool and the indoor skate room is great, but your customer service skills suck.
Look, I know a buttload of people have blown up your spot asking about any and all SB Dunk Lows. And I already read your entire IG post regarding the raffle for the Grateful Deads. But when I tell your employee I already know that the shoes are not on site but would love to see them in person, that f**king employee has NO F**KING RIGHT to act like a total jerk.
I came in on 7/22/20 around 3p. When I told him that I entered the email raffle already and he replied with, "Then I know you didn't read the email," then shrugged his shoulders & gave me a look like I've been berating him for hours, that employee needs to be dealt with. That kid may be stressed and tired of constantly fielding SB Dunk questions, but he's no g****mn medical professional saving lives.
All I'm asking about are a pair of overpriced shoes. I didn't demand to buy them on the spot, I didn't ask if they're in stock. I didn't even ask about the raffle because I ALREADY F**KING ENTERED THE F**KING RAFFLE before stepping foot in your store. I merely said I'd love to see the shoes in person, but your employee decided to be a g****mn d**k about it.
COVID or not, tired of fielding questions about SB Dunks or not, that is unprofessional and flat out rude. I'd be fine with him blowing up if I was being rude to him, but I wasn't and I was simply trying to make conversation. Thanks to your d**khead employee I'm not buying as much as a hat from Cardinal ever again. And my friend, who witneseed the exchange, will never buy from Cardinal, either. He talks more s**t about poor customer service than I do, so this crap experience will spread quickly.
The staff at Skate Supply is much cooler.
It's not possible on Yelp, but ZERO stars. JV read more