I bought a Groupon for a 30-min facial and 60-min massage, called ahead, and everyone was super…read morenice on the phone. When I got there, they told me I had to pay taxes on the service (which was never mentioned before) and that tipping was mandatory, even giving me a list of suggested tip amounts. I went ahead and paid the taxes and noted the tip list, but honestly the whole experience was thrown off because they interrupted my facial and massage three different times trying to upsell me on extra services. On top of that, you can clearly hear the conversations in the waiting room through the walls and even over the music. Instead of being able to relax, I left feeling annoyed.

They have to be more honest with their customers, not only Groupon price but how you're interrupted…read morein the middle for up charges. Get that done in the beginning. And no, I'm not tipping you on up charges (stones, and a packaged collagen mask that requires no extra time or effort for an extra 100). I hired you two for a couples massage at $128 for 90 min, and that's what you're getting tipped on. $255 for two people including tip is very fair after we came in expecting to pay the original price...but don't ever expect us back because of your dishonesty. Typical Groupon Clip Joint. Buyer use caution and don't use cash.

I actually tried this place by leveraging a Groupon that was gifted to me. I walked out with a…read moremembership for the year. Chantal was my aesthetician for my signature facial and micro abrasion. She was very communicative and very relaxing. I walked out and got compliments on my skin even from my mom who rarely compliments anyone ha ha ha! I'm not one to ever have a membership at a massage and facial spot spa like this and the fact that I do have it means that everyone should really go check it out!

Ridgewood European Day Spa - 1 Star…read more I scheduled a 1 PM appointment and was running approximately 4 minutes late when I received a phone call from the spa. I was told that because I was "5 minutes late," they would be deducting time from my treatment. Already off to a rocky start, I arrived and was brought to the treatment room where the therapist immediately peppered me with questions and asked what I wanted. When I told her, she responded with "you only have about 20 minutes." I checked my watch -- there was still a full 45 minutes remaining in my session. So where exactly did that time go? To make matters worse, when I finished and was sitting in the waiting area waiting for my Uber, another client walked in and apologized for being late. The receptionist's response? "Don't worry honey, we'll take care of you." No phone call. No time deducted. No problem. The double standard here is impossible to ignore. Arrive 4 minutes early? You're penalized and rushed through a session someone clearly couldn't time correctly. Arrive late as someone else? Warmly welcomed with zero consequences. I'm not sure if the issue is with timekeeping, mathematics, or just selective customer service -- but either way, it's completely unacceptable. Save your money and find a spa that treats all of its customers with the same courtesy and respect.

I got an amazon deal for $45 for one hr deep tissue massage.. Always with any deal, it's hard to…read moreget a reservation in the beginning.. (i think it is to be expected since so many ppl bought the deals..,) I waited for about a few weeks and they were pretty booked still.. But I have to say it was fairly easy to get a reservation ( they open 7 days) It is not a spa.. Its a massage place. I have a chronic back pain and had massage with Sarah.. She was friendly and massage was good. I felt much relaxed and my back was little sore after ( but thats how I like it... Means that she got those bothersome knots..) I will go back again.... Especially if they have another promotion

I got an online deal (45$ for a 90 minute massage, 120$ value)…read moreFirst off, it took me many tries to actually get an appointment. despite leaving very detailed messages with multiple dates when I wanted my appointment, my call backs would just be "we got your message, please try again". I ended up getting an appointment with Joel... but when I showed up I was taken by Donna - now I don't have a strong male or female preference, but it looks bad when you change your bookings. The room is in the basement of a gym, and there is often loud talking outside the door - less than ideal. The bed was comfortable, the room well heated, but there was no top sheet, just a medium sized gym towel for me to cover myself with - not warm, not comfortable, not very "private". The massage was good. Not great, but good. She did pay good attention to specific areas I had mentionned and was concious of my pressure preferences - so no complaints, but I was not wowed. Overall a good experience, but a lot to improve upon.

I should start off with this disclaimer: I don't like massages. I know I often need one because I…read morecarry all kinds of pain in my stressed-out body, but it's impossible for me to find a massage that addresses them without some level of pain and discomfort. Olive Tree Spa is the closest I've found in this area. Having been to a few 'budget' spas, I noticed a few immediate differences with this spa. Here, the space is light and airy, with the remarkably calming smell of essential oils that hits as soon as you enter. The first floor is dedicated to a reception desk and foot massages, while massage beds are upstairs. My husband and I booked a couples massage, and they had a clever curtaining system that allowed them to turn a larger flex space into a more private one for us. There's also one private room for a single massage. The massage itself was, in a word, skillful. There was general symmetry between what was done between one side of my body and the other. I didn't love some aspects of her technique, particularly a pinching motion she used around my neck that left me a bit sore until the day after. But it was still better than most, and she used plenty of pressure to work out the various knots and points of tension in my back and legs. What I appreciated most of all was the quiet. Our masseuses worked side by side but didn't exchange any chatter (except to occasionally hand each other hot stones or towels), and there was barely any ambient noise except for the sound of the air conditioner in the background. It was all the peace and quiet one would have wanted from a massage session. There's been some contention about the tip policy in reviews left for this spot. I'll share that after we paid, the woman at the register gestured to a printed sign that had suggestions for how much tip should be left, depending on the length of session. For an hour-long session like ours, for instance, the recommended tip was $20 per person. After pointing to it, she also plainly said, "It's just a suggestion." We ended up paying the proposed amount, but I could see how some folks might not take kindly to such pressure.

Olive tree is immaculate and provides great service. I had the pampering package which included 60…read moremin body and 30 min feet. My masseuse was wonderful. She adjusted pressure when I need her too in certain areas. Overall great experience every time! This was my 3rd visit. Very happy with this place.

Amazing price! Massage very deep…read more Prompt service. The place is always clean and will take us last minute! We are regulars.

High quality massage with consistency for ten plus years!! I tip good and they do good job in…read morereturn with deep tissue. Hardly find a second one nearby with the same price range.

so relaxin. never had a better massage! I especially love the hot stones! never had a bad…read moretherapist here, i would never go anyplace else again!

I went on 5/9/25 for a 90 minute Mother's Day massage my husband bought for me. There is a package…read moreof 2 for Mother's Day and I am so traumatized by the experience that I won't be going back. I had Josie as my masseuse and she came in the room like a whirl wind. She seemed really anxious and continued to rush through the whole massage. She was grabbing, pulling my limbs and was really rough. I had to ask her twice to be gentle. It was very hard to communicate with her since she had a heavy accent. When I went to check out the young girls in the front didn't ask me how the service was and kept talking to each other on how "overstimulated" they were. The next day I had bruises all over my legs, and I don't bruise easily. I came out so anxious and will not be returning again.

Found a Groupon for a lymphatic facial massage which I was super excited about. Previously, I had…read morebeen interested in lymphatic drainage but all of the locations I found were in the city, which is a bit far for me. When I found out that VM Beauty Spa in Englewood offered it, I knew I had to give it a shot. The spa is located in a beautiful suite in Englewood. They offer many services included hair! I was arriving a bit late due to heavy traffic, but Stefanie was very accommodating and they still honored my hour service, even with me being tardy. Nelly performed my service and she was great! She is very kind and gentle! She explained the process to me and I felt amazing afterwards and so did my skin! I suffer from occasional acne & the lymphatic draining is said to help with inflammation, in turn helping to come down flare ups. I had an amazing experience and will be back! Thank you Nelly and VM Beauty Spa! I will be returning soon!

Came because I got a good price Groupon, for a express keratin treatment. Upon entering the…read morereceptionist tried to upsell me to the more extensive and expensive keratin treatment. I declined as I did not want something so permanent and the exposure to the formaldehyde. The beautician also attempted to upsell me, but was understanding of my reasoning for maintaining the express treatment. There was an additional charge of $45 based on the length of my hair that was not disclosed in the Groupon purchase, nor while scheduling the appointment. All in all the stylist was very kind and friendly. She did a very good job and they did offer me coffee/tea during the treatment. All in all, it was a summer adventure, but I do not like the effect the treatment had on my hair so I would not do it again. While checking out, they did offer a comprehensive package as a new client that includes a facial, a massage and a blowout for $180 but I declined.

This is my go-to massage spot in nj. The massages are always SO GOOD. Husband and I always request…read morecouples massage room and we always get the full body deep tissue massage. Every masseuse is unbelievably strong and we always leave so refreshed and achy at the same time. It's the "good hurt" after they've gotten all your knots out and your muscles and tissues are repairing. It's not a spa massage where they give you a face mask and cucumbers on your eyes. Go to this spot for that deep "good hurt" tissue massage. They also have other massage options and combos and you can tell them how hard or soft to go. We always get their coupon of 10 since it's discounted and we go every now and then when we can. Very clean and staff are attentive!

Clean atmosphere and great massage for reasonable price! I would recommend this place.read more