We eloped at The Stone Oak Manor, and it was absolutely wonderful! The staff was incredibly helpful…read moreand accommodating, making the whole process so easy and stress-free. The venue itself is beautiful and charming--perfect for a special, intimate day. We couldn't have asked for a better experience and would highly recommend it to anyone looking for a small weekend for yourselves.

Beautiful timepiece nestled in the middle of Oak Glen offering guided tours, bed and breakfast, and…read moreample space for all your needs. This includes a large parking lot and common ground for weddings/events. The properties offers a vast amount of greenery and nature to explore as well. We were able to enjoy a peaceful stay and experienced all the property had to offer.

My review is as an owner of a rental cabin in Big Bear Lake. For years, we had been with one of the…read morelarge property management companies on the mountain with very lackluster results. Not much rental activity except in the winter, damage to the property that went unreported by housekeeping, and just the general vibe that our small cabin was a very low priority for them. Finally, we made the decision to change management this summer after we completed a remodel. I found Leanne in a Big Bear FB group online along with several other PMs who responded to a post I made about looking for new management. Leanne was the only one who provided helpful, tangible information when she reached out to me. We spoke and then I decided she and SkyHigh cabins would be our new managers. The onboarding process was smooth and detailed. They are extremely professional and walked me through the different stages of getting ready to "go live" on the various platforms they use. It took about 6 weeks to get everything completely switched over. But when we did go live in mid-October 2025, all I can say is WOW!! We've had 12 reservations made in just over a week's time! We didn't have 12 reservations in the last year total with the old company, so this has been very, very exciting for us. Aside from all of that, Leanne, Jennifer and their team are very communicative and helpful. If you are looking for new management, I cannot recommend them enough. Just do what they tell you to do, use their vendors, and follow their lead. They have figured out the algorithms and rental platforms to such a degree that your property will actually start to pay for itself. We were on the verge of selling our cabin, but now, we will be able to hold on to it. Call them today!!

Best decision I ever made for my Big Bear rental was partnering with Sky High Cabins. They take…read morecare of everything from permits, taxes, rental bookings, cleaners, hiring repairmen, etc. - Thank you for all that you do!

I want to say a big thank you to Miguel and Amber for taking such good care of my Airbnb house in…read moreBig Bear. You guys did an awesome job! Your hard work and how much you cared about everything really made a difference. It made me feel happy and not worried knowing you were looking after things. Thanks for making sure the guests have a super great time. You both rock!

Months ago we bought our cabin. I reached out to Miguel with multiple questions he was always quick…read moreto respond and friendly. We interviewed many companies to manage our short term rental property but none seemed to be as genuine as Miguel and his team were. Miguel cares for his properties as if they were his own for me that was huge. I live hours away and cannot get to an issue of one were to arise. I have always found them efficient, easily contactable and focussed on their clients interests. Their access to reasonably priced tradespeople is also a plus from a homeowners perspective. Their focus on their customer's interests is an important part of property management and I recommend their services to any future homeowners seeking trustworthy property managers who specialize in this area. I will be a long-term, satisfied client of theirs. Having experienced a number of different property managers over the years, I have no hesitation in recommending their services.

They keep beautiful homes and a wonderful staff. With the snow fall, roads were closed as certain…read morehomes could not get cars out to them. Lidia from the New Spirit team was super helpful in finding us a new spot that was an amazing place to stay. She was super responsive throughout the whole weekend, really kind and easy to deal with. The town was hoping and she had a number of guests she had to relocate because of the storm, which it seemed like she was doing with grace. Really enjoyed our stay and would totally go back and rent with them again.

***IF THIS COMPANY IS HASSLING YOU AND / OR TAKING LONGER THAN 30 DAYS WHEN YOU WHEN TRYING TO…read moreOBTAIN A REFUND PLEASE VISIT THIS WEBSITE AND SUBMIT AN OFFICIAL COMPLAINT: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General *** If you need to cancel your reservation with New Spirt Vacation Homes, be prepared to be lied to and then go through a tedious and lengthy process to NOT receive the refund you are due. Unfortunately, it ultimately ends with you having dispute charges with your credit card company even after you have followed all the rules New Spirt Vacation Homes sets outside of the Vrbo platform. Here it is - all spelled out chronologically and can be backed by 40+ messages back and forth with BOTH Niki and Monica, who appear to be the same person, at least in the way they message customers 8/28/2025 $653.35 paid in full for reservation for 3.23.26 - 3.26.26 12/11/2025 New Spirt Vacation Homes removed listing from Vrbo and directed me to view all details on their own website, not via Vrbo which made me very uneasy, so I canceled my reservation per Vrbo's timely allowances. Same day I am messaged by Nikki telling me to fill out an additional refund form outside of Vrbo and that they will take no less than 30 days to complete the refund request per their right with the CA SB 644 (California Senate Bill 644 )which legally allows them to do so. 12/19/2025 The additional email form not received via email from this company. I messaged to inquire and was basically scolded by Nikki and asked why I 'did not advise them earlier that they did not send the form?' Well, because it was not my responsibility to send it! 1/23/2026 More than 30 days past, still no refund. I messaged New Spirit Vacation homes to inquire. I was told by Nikki that "half our accounting dept. is out sick, and I will personally process the refund today." 1/24/2026 Nikki messages me now stating that "Our merchant services account does not allow us to process a refund with charges that are ran over 180 days prior to request so now we need to mail you a check." Keep in mind that the date of purchase was 8/28/2025 and the date I requested a refund was 12/11/2025. Simple math shows this is a lie, as 180 days after purchase date would have been 2/24/2026! 1/24/2026 Messaged a second time by Monica stating that she is "forwarding this request for a check refund to be issued by the CEO and mailed to you today." 1/30/2026 No check received. I message again, Niki this time lies to me stating that "I work night shift, but the check was cut and mailed out yesterday so it should arrive shortly." 2/4/2026 No check received, asked status, no response 2/5/2026 Messaged them a second time, said I will be starting a dispute with my credit card company. 2/6/2026 Next day Niki responded, "I personally tried to run your card (last lie was she mailed refund SAME DAY on 1/30/2026) and it would not allow, I will need to reach out to see what is going on." ******************* THAT WAS THE LAST MESSAGE FROM NEW SPIRT VACATION HOMES, AFTER THAT I INITIATED A DISPUTE WITH MY CREDIT CARD COMPANY THAT WAS NOT RESOLVED UNTIL THE END OF MARCH 2026 ************* So why am I siting here wasting my 30-minute lunch break typing a novel? Well, remember that neat little California Senate Bill 644 (SB 644) mentioned earlier by Nikki as the reason for not refunding anyone before 30 days; basically 'because they can'? Guess what, it protects us too as consumers from unethical companies like New Spirt Vacation homes that regularly practice cash grabbing, lies, unnecessary delays and harassment with their refund process in hopes you give up and do not fight. I am not the one who gives up easily, so I have officially filled a consumer complaint with the State of California Department of Justice Consumer Complaint Office of the Attorney General I HIGHLY recommend you do so as well if they are taking longer than 30 days to issue your refund which is in a direct violation of the CA SB 644 and punishable with up to $10,000.00 fine. Website for filing complaints as follows: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General.

I unfortunately waited too long before switching over to Agave. The previous manager we used was…read morenot putting forth the effort we had expected, and I wasn't able to justify working with them anymore. Matt exceeded my expectations with the level of attention, management, and transparency he provided. I was quick to see that Matt knew what he was doing and with the transparency and care he put forth, it was easy to trust Matt. He's already delivered INSANE results and capitalized on optimization elements I had not considered. I highly recommend!!

When we first bought our vacation rental, we tried self-managing and quickly realized how stressful…read moreand time-consuming it was. After that, we worked with another management company, but they rarely returned our calls and gave us little to no insight into how our property was performing. It felt like we were completely in the dark. Switching over to Agave was the best decision we've made for our property. From day one, Matt and the team have been incredibly responsive, easy to work with, and most importantly--they genuinely care about owners, not just the guests. Matt takes the time to answer our questions, walk us through decisions, and make sure we always feel confident about how our rental is being managed. Since partnering with Agave, our revenue has increased and managing the property has become stress-free. We finally feel like we have a true partner who looks out for us and makes the entire process seamless. I can't recommend Agave highly enough to any property owner looking for a team that really delivers on both results and peace of mind.

Stayed here for a night between Universal Studios & AZ with my kids. The location was good. It was…read morejust off the freeway & was on a big lot with nothing around which was nice for parking lot safety. We got in late but didn't have a problem with check in. The breakfast in the morning was not up to par with other H.I.E. The lady running it was not very friendly. There was 45 minutes left of breakfast time but she wouldn't replace the pancake machine with new batter for my kids cause it ran out. Also she started putting food away before the breakfast hours ended. I asked if it would be possible to get a 2 hour check out extension from the front desk so my kids could finish a couple of their online homeschool classes but they could only approve an hour an hour late checkout so we had to finish their classes in the lobby. Not a big deal but it didn't seem busy at all that morning.

Reservations were easy to make online and I didn't have to pay until I got there. Location was easy…read moreoff the 10 fwy in a quiet pocket. Check-in was brief and smooth with a friendly employee. I was upgraded to a suite with a fridge just because. We slept great in the room with black out curtains. We went down the hall for the complimentary breakfast and we were pleasantly surprised at all the options. Very good selection of fruit, juice, cereal, pancakes, cinnamon rolls, eggs, sausage and more. Constantly re-filled and watched by hospitality staff. The hotel was perfect for our quick overnight stop.

Kimberly (Kim) Moya is efficient, pays attention to details, has great communication skills and…read morefollows-up. I needed my heating & a/c serviced. Kim was on it! She connected and the service was taken care and done in an expeditious manner. The technician she sent was really great. I was both pleased, put at ease and relieved. I'm glad that Kim was handling it.

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!

Kurt was amazing! We enjoyed our bus which had perfect amount of air flow and we were even allowed…read moreto pick the music! Ice box with waters and place to store leftover food! I definitely want to come back and do it again!

Its a fun concept; meet at a designated spot, get picked up by a cute bus that has a trolley-like…read moredesign, which then takes you to three different winery's. Debbie was our guide and Kurt was our driver. When you get to the winery, Debbie provides you with a drink card. You get six taste tests (1/3rd of a glass) that is checked off by the wine stewards. The whole adventure takes about 4 hours. Overall, it was fun and a great opportunity to try different wines and see the beautiful wineries in temecula. Now, why the 4 star rating?? ~The bus featured a great sound system where we could choose songs from an ipad. But it was unbelievably warm inside. It was a hot day and the AC seemed to not be working, leaving most of us sticky. We were told to open one window at the front and at the end of the bus to let the air flow. After the first stop, most people just opened all the windows to get a breeze. One guy was close to just taking off his shirt. ~We felt that one of our stops at mount Palomar winery was rushed. Our package did include a charcuterie. And we ordered some other appetizers right when we arrived. We ended up having to cancel them since it still wasnt done and we were heading out. This also led to rushing to get the remaining sample tastes. A reciept check showed it was a 30 min visit. ~My other minor disappointment was that our guide stated they could only take photos through their phone and not our own. But Debbie's photos often came out with this unfocused glare. Rather than something crispy clear. So we took group selfies instead. You might want to take a selfie stick.