4/5 We arrived…read moreearly from Vegas for Mother's Day weekend and tried to check in early. The front desk receptionist was super friendly and accommodating. Since our room wasn't ready yet, they gave us beach access cards while we waited, which we really appreciated. We ended up walking to the village for breakfast (about a 6 minute walk) and did the boat tour while waiting. Around 12 PM, we received both a text and a call that our room was ready. The room was clean and the lake view was absolutely beautiful. The kids loved the pool, and we enjoyed relaxing in the hot tub. We also went down to the lake to catch the sunset, which was definitely a highlight even though the water was freezing. They had movie night and game room as well. The only downside was the TV in our room. It was pretty outdated, static at times, and we wished it had Netflix or streaming options where we could log into our own accounts. The hot tub could've also been cleaner. Overall, it was still such a relaxing getaway and a perfect Mother's Day trip for the family. We'll definitely be back again!

Ultimate Bait-and-Switch: Deceptive Photos, No Water, and Financial Theft…read more​Before relying on older reviews, know this: The Lake Arrowhead Inn was bought out by a new owner a year ago, and hospitality has been replaced by predatory business practices. ​As a savvy traveler who spends 30-40 days a year in hotels, I have never seen a property run this deceptively. ​The Illusion: The rooms are vastly smaller in reality than the wide-angle marketing photos on their website lead you to believe. ​The Bait-and-Switch: We booked a premium Lake View room for our anniversary. Upon arrival, they gave our room away. While I empathized with the staff reassigning it to accommodate a handicapped party, the owner used it as an opportunity to scam us. ​Hostile Management: When I requested a rate adjustment for the cheaper, downgraded room, the owner became combative on the phone, refused any change, and tried to blame Expedia for his own greed. ​Zero Amenities: We reluctantly accepted the cramped room just to get ready for a private event, only to find the water was completely shut off with no timeline for repair. ​The Theft: With no running water, we had to walk away. The owner completely refused a refund, forcing us to eat the entire cost and pay for a second hotel out of pocket. ​This owner will take your money, provide zero basic infrastructure, and leave you stranded. Do not gamble your hard-earned money or special occasions here. Look elsewhere.

Had an amazing weekend here with friends and family. We had both the storybook cottage and cedar…read morecreek cabins. Both were cozy, clean, and beautiful inside. We also had a beautiful wedding and reception right outside our cabins. We enjoyed our stay and wished we could've stayed longer. I would 100% recommend staying here! A lovely place to stay at!!

Arrowhead Pine Rose Cabins is a family owned establishment and has been for decades. Each of the…read morecabins here are stand-alone cabins on 6 acres of forest. They also have a really nice event / wedding venue on the property. We stayed in the Little House on the Pond cabin which shared a small man-made pond with 3 other cabins. (Side note: Arrowhead Pine Rose Cabins isn't in Lake Arrowhead proper but about a 20 minute drive east on the 189 in the small township of Twin Peaks - which is a nice mountain town but it's a bit of a drive away from Lake Arrowhead) These cabins are really cute. They are rustic yet comfortable - the sofa & chairs are comfy but I wish the sofa was deeper. There are 2 full size beds in the 2 upstairs bedrooms and the beds are super comfy! The one we slept in had a down mattress pad which really upped the comfort. There was also a nice comforter. On the downside, I am tall and I barely fit lengthwise. My feet were on the bottom rail and my head was up against the headboard. Ample parking: our cabin had its own small driveway to park in. The party lights on the deck were really nice for sitting outside on the Adirondack chairs at night. It was also really nice to build a fire in the fireplace on a crisp night. We had a lantern with a dead battery and the maintenance guy came very fast to replace it. There are lots of dishes and cookware to make snacks & meals and they have lots of things you can check out from the office like smore sticks, french presses, orange juicer, veggie steamer, charcoal BBQ, chop sticks and much, much more. On the downside: One of the big reasons we got this cabin was to have a fireplace...and they charge you $10 for a bundle of wood, which is annoying considering how much we paid to stay here (including an $80 resort fee - that doesn't include a bundle of firewood!!?) Tip: We picked up a fire bundle at Grocery Outlet for $6 that was significantly bigger than the one they had sitting by our fireplace for sale. The other big reason we got this particular cabin (Little House on the Pond) was for the big claw tub and it was very disappointing! First of all, you want a claw tub so you can relax & soak in a deep tub, and this tub is not deep enough to stay submerged. When I filled it up and got in, the water drained out the overflow drain until the water that remained in the tub left me half out of the water. You really want to soak in these things and you better do it quick here! (Note: We mentioned this when we checked out and he said they would look into getting a water level extender to put over the drain or something) Also, their hot water heater isn't big enough to last till this tub is full enough to get in. It ran cold after a while and I had to stop filling and let the hot water build back up and do that a few times to have a reasonably warm full bath. The stairs in this cabin are a neck breaker (very steep), almost like a ladder. The bedrooms are upstairs and the bathroom is downstairs. This could potentially be dangerous going to the bathroom in the middle of the night (or for anyone who has a challenge walking). They should at least put in some nightlights on the stairs so you can see them when it is dark. On the admin side, you have to wash all your dishes and take out your own garbage or be charged a $60 fee. I have never (even at lower priced hotels) been told to wash my own dishes and take out my garbage. I kinda get it if you have a big family with 8 or 10 people - I'm sure they've had lots of people leave it a total mess, but for 2 of us it was a bit annoying to pay what we did and have to clean up everything. I mean part of being on vacation is to have people wait on you and not have to worry about these things - especially for what I paid to stay here. Another thing, when we checked in we asked for pool towels and she got us a few but told us in the future we needed to bring our own pool towels...Then what are we paying such a high resort fee for!!? After all is said and done I am giving Arrowhead Pine Rose Cabins 4 stars. Again, this place is cute, nice and very comfortable but with all the dings mentioned above, I can't give it 5 stars.

We had a great stay at The Kingsley Hotel. Checking in is a smooth process. The overall vibe is…read moremodern, clean, and very comfortable from the moment you walk in. We stayed in a King Studio, which was the perfect size for two people--cozy but not cramped. The bed was super comfortable, and the pillows were just right, which made for a really good night's sleep. One of the best parts is the location. It's within walking distance to the downtown area, which made it easy to explore without having to drive everywhere. Parking is a bit tight but it was doable to get in and out. Parking in the front is probably the best option if you have a larger vehicle. Overall, a really solid stay and II'd definitely consider coming back.

It was a beautiful room with everything we needed. The check in process was easy, just make sure…read moreyou check your texts. The area is nice and there is a nice gas station across the street for snacks. I definitely plan on staying here for the next time!

Time to unplug and be one with nature? Look no further than UCLA Lake Arrowhead Lodge which serves…read moreas a conference center, family resort and travel destination ideal for a tranquil escape or a picturesque mountain retreat. Amenities include swimming pool, jacuzzi, tennis courts, basketball court, sand volleyball court, hiking trail, WiFi, parking and an on-site restaurant. Cabin accommodations come in different configurations with most rooms including a fireplace and deck offering beautiful mountain or lake views. We've visited the lodge three times now. The last time was October 2020, and it was great to discover that UCLA continues to upgrade its facilities with new amenities including a tavern (they serve adult beverages!) as well as pickleball courts. We've enjoyed our visits every time, but IMO the cabins are due for a renovation/upgrade. After our most recent visit Memorial Day weekend, I would also warn guests to beware of oakworms or leafrollers (moth caterpillars that rappel down on silken threads) which seemed to be everywhere this time of year. We are a family of UCLA alumni and our getaways to Lake Arrowhead always have a special place in our hearts, so allow me to finish with...GO BRUINS!!! [Insert 8-Clap Here]

Stayed here for two nights for a work retreat and was so impressed! The amenities were incredible…read more-- tennis courts, basketball courts, a swimming pool with jacuzzi, cornhole (a game I've missed playing in the Midwest!), and so much more. The main lodge had tea and coffee stocked every day, which was so nice. Rooms also came equipped with a Keurig in case you didn't want to make the trek to the lodge. The staff were incredibly kind. From food staff to receptionist to bar staff, everyone was so accommodating. One small thing though was the drinks from the bar tasted a bit funny. Both mine and my partner's drinks had this weird barbecue sauce flavor, which was odd! The lodge is a quick 20-minute (free) bus ride to the village, which is small but definitely worth a visit. :)

My wife, son and I stayed here this last Thanksgiving for couple of nights, although the current…read morename is Arrowhead Lake Inn. I would absolutely recommend staying here, cozy and quaint within walking distance to the village, our room was called Love Letter and had a gorgeous view of the lake, total of 9 rooms with ample parking gives you a feeling of staying at home rather than a hotel or Inn. Gail the manager, who has been there for only three months, was very nice and friendly and accepted us like family, they have their lobby filled with all sorts of snacks, coffee, tea, assorted fruits, fresh and delicious apples from the trees, chips, cereal and more, all open to the guests 24/7, she had even made homemade acorns with chocolate kiss on top, were delicious, all in all a great getaway, for sure a gem to be discovered.

Over the New Years weekend my husband and I decided to take a mini-vaca, I Yelped and Googled…read morearound and came across this place. I think we snagged the last available room (whew). The whole experience was great. Booking was super easy, pricing for the area was quite reasonable and then the actual space was super cute and fun. We stayed in the "Love Letter" room which had a fantastic view of the lake. The style was, as noted by previous reviewers, Victorian and beautifully done. We were greeted by Chris and given a tour of the spaces available to us which included a kitchenette stocked with snacks and goodies (midnight cereal, YES!), a wide selection of DVDs and board games. The room had a little fireplace, lounge room, large bathroom (no bathtub) and a super cozy bed. The ONLY thing that was less than perfect as that the blanket was a tiny stuffy smelling. We very much enjoyed this B&B. Be sure to check out the Belgian Waffle and the Village just across the way.

Was a bit concerned based on the reviews but it looks like the unit we stayed at, "Little Petite"…read morehad recently remodeled. This rating is based on the price point this cabin type facility is compared against not your city hotels. Unit was clean, sheets clean no excessive wear, quaint stylish molding around the floor and ceiling. Kitchen nook was basic essential: clean sink, good working fixtures, no utensils, heavy duty paper towels, double ply Kleenex, floors laminate appeared to be installed 1-2 years ago. There is as a large window size A/C unit which they vented through a wall and neatly duct-taped to close off the wall hole. The finishing of the furnace and older dry wall was a little rough but acceptable. Close to Lake Arrowhead city center, was walkable but you do need to walk along the road without sidewalks so we brought a flashlight for safety in the evening. Jennifer the checkin staff was very friendly and warm. There was a bunch of snacks: Lays Chips, trail mix bar, cans of Coke, popcorn of can microwave in the room, selection of DVDs to borrow, your basic Best Western cereal dispenser, Thomas muffins, peanut butter and Jam family size container. Pleasantly surprised there was a healthier option which I had, fresh strawberries and blackberries and family size Naked juice, and yogurt w only 2 grams sugar. The room had the mini k-cup Peet/Starbucks coffee. For Tv options, you do need to register your personal streaming service with the room AppleTV device. Being in the mountains there was 2-3 bars for WiFi. I heard one unit had ants but ours didn't. Will be back.

First time staying at the Lake Arrowhead Inn. Upon arrival,…read morecalled the number on the door, but no answer. Left a message. Called several more times but still no answer. Finally, more than an hour later, received a call with instructions on how to check in. Also, the day we checked out, nobody was in the office until about 9:15a

There is nothing like this place for me and my family when we need a break from the greater…read moreMetropolitan Los Angeles. Five Star should be 10 Stars. Everything was above scale. Serenity is the only name for this house.

My family and I had a great time on big bear lake. Are cabin had an ole school cabin feel with all…read morethe amenities. We loved the game room and the spa tub outside. The cabin came with pots and pans for cooking utensils and even napkins. Also nice towels and soft comfy pillows and bed spreads, big nice beds for the girls they loved that they had their own room with big nice beds. There was a nice size tv for my husband as well to watch his morning news. We made breakfast and went out for lunch and dinner. The location was amazing right off the lake and right down the street from the village and all the nice restaurants and eateries. Most of all the staff we booked with was amazing so friendly, attentive and informative. Thank you all for the hospitality. We will be back again.

Let's start with this: I rarely, if ever, raise my voice. I treat people with kindness, and pay…read morewhat I owe people. So, it was strange when this happened: After a really bad booking and check-in experience at Fleur De Lac European Inn, where the owner asked me to leave after wanting extra cash on top of existing booking, when I already paid via another booking website (**at check in, mind you)... walking in and talking with Karen, the owner/manager of 21 years, was a sweet relief from the chaotic energy from Fleur. Karen greeted me with respect, laughs, patience, and a room (#28) that was head and shoulders above anything Fleur was offering, and it was for a similar price. She and room 28 made me feel welcomed, and Karen made sure I had everything I needed, after a bad experience. I would go back just to talk with her, and her staff. Honorable mention is Michael, who was such a positive and humorous energy at the desk. The bartendress, forgive me for not catching her name, was wonderful and welcoming, as well. It's a shame they shut down the bar area around 9pm. It's a place you want to cozy up to, late into the night, and exchange stories well into the evening hours. I'll be back, and will stay there... hopefully sooner than later.

You always run out of Bacardi silver - the number one spirit in the world. Kind of odd considering…read moreyou are a full stocked bar. Whoever orders liquor - do better

I guess I'm missing something, but hard to believe this place is given a 5 star. Now, I don't go…read morethere for wedding festivities, therefore, can't review on that, but I do go to enjoy a couple of days of relaxation. Since I've now visited this place often, I can totally say that unfortunately nothing much has changed. The rooms are not updated the way they should be, get rid of the dirty carpet already I would say. The bathrooms need a lot more updating than placing a new shower head and think that will do the trick. Doesn't work that way. The sink still has a huge crack in it as far as 3yrs ago. Attention to details is not the owner's forte at all and it's now pretty obvious that it will remain so. Flowers outside the entrance should be real, again, 3yrs and they still have the fake flowers in their pots, fake flowers, even fake flowers need changing after a while especially when the sun is strong in the summertime, fake flowers will fade the colors away. Just buy some inexpensive REAL flowers already, it can't be that hard to water them and would make the entrance look much nicer. Still having those annoying barking dogs come right up to you, totally wrong to say the least. The whole place, the front desk especially does not look clean at all, and the fact that they serve breakfast which by the way I assume they have a permit to do so and charge you the same amount of money that other restaurants around the area do, is absolutely ridiculous to say the least. Who's even cooking it for you? Regardless, they shouldn't charge you so much. What's totally wrong as well, is when you stay here, the owner or whomever is helping at the time, they use the kitchen to make themselves breakfast, the smell of it goes right up to your room as early as 6am, and it wakes you up. I understand they need to eat but you have guests staying here and I am almost sure that no one wants to smell bacon and eggs as early as 6am, especially when it's not even a weekend when that is the ONLY time they offer breakfast. Totally uncalled for. The other bad experience this time, it was quite cold, so we went to our room sooner than we normally would have wanted to, but there is a TV so we just wanted to relax and watch a movie, the TV wasn't coming on, it took and no kidding here 2 hours before the TV started working, there was no signal for 2 hours, 10pm no one is at the front desk any longer so we couldn't get help and I wasn't going to bother even if I could have since the TV should work properly. We also wanted some tea before bedtime, I couldn't believe how dirty the coffee machine was, just disgusting to say the least, so we didn't get any tea as I was not in the mood to clean up for the owner who should take the time to look at everything around this very small area, and make sure everything is clean for her guests, it's not a huge area at all and everything is at a very minimum space, two steps from the front desk is where they finally by the way, after years, have a coffee machine, yet, it's too much to keep it clean and neat. Other places around the area, offer continental breakfast daily, some offer some sort of muffins, this place only offers coffee/tea unless you stay in the weekend when they rip you off charging you prices like a real restaurant, and after all it looks and feels of total lack of caring, and no attention to details at all. The owner got lucky to have this property and it's sad to see how very little enthusiasm she cares to put into it. You don't need much to show that you care and want to make the place look presentable, nice and clean. As far as I now can see having visited often, it's so obvious that the owner only cares to make money, raises the prices as most do I get it, but other than that can't care less about how the place is kept. Even the outside where you can sit and look at the beautiful views, totally dirty both on the floors and some of the chairs they have outside for you to sit on, just carelessness is all I can keep stating. I recall staying here in one summer, 2yrs ago to be exact, she had a temp helping while she was on vacation. It was a nightmare, and I am sure the owner knows nothing about it. Let's just say that the temp was mostly upstairs with her boyfriend then downstairs, the bell on the desk, well, it was used quite often if you ever needed anything at all. I'll leave it at that. There was much more and all unpleasant. But the owner needed the vacation. This place has a lot of potentials; it is an old house turned Hotel but it could be spectacular if the owner would really try to put more effort into and turn it into what it could be. Of course, if you are not happy, go elsewhere I'm sure is the attitude. The views are spectacular for sure; however, they are not the Lake Views, they are the city view's, therefore, if you want the Lake View since you are at Lake Arrowhead after all, that's not what you'll get, nevertheless, they are beautiful.

Beware if you book third party (I don't do it often but had points to use LOL) because the check in…read moreinstructions might not be communicated properly. We arrived at check and and nobody was there so I had to call and get instructions over the phone. My only other issue during our stay was that I wasn't aware that breakfast would not be included during our dates until we arrived and found a notice on the door. Otherwise everything was good. Our room was clean and the views were excellent.

We had a wonderful stay at Bear Springs! It's very kid-friendly and conveniently located with easy…read moreaccess to Big Bear Mountain if you're planning to ski, while also being close enough to Yaamava Casino if you want a little adult time. It was the perfect balance for our family--being able to enjoy both worlds while traveling with kids. Special shoutout to Rubi at the front desk who always treats us so well and makes us feel so welcome every time we visit. Thank you for the great hospitality!

For some reason, we thought the Bear Springs Hotel was a lodge. It definitely is not. It's a dumpy…read morelittle hotel squeezed between a busy freeway and a Walmart strip mall. Here's the good: free parking. Now for the rest. Starting with security--or the lack of it. The only visible security was a guy in a security uniform wandering around the "bistro" during breakfast and staring at guests. Other than that, anyone can walk into the lobby, onto the patio, into the bar, up the elevators, and onto the guest floors. No key access is required anywhere. The Wi-Fi situation is also concerning. There's a guest network, but there are also several suspicious room-linked networks showing up. Whether they're legitimate or not, it certainly doesn't inspire confidence. The lobby bistro was disappointing. The food was bland, watery, and overcooked. When I ordered tea, it arrived in a teapot with a broken handle. Not exactly the level of hospitality you'd hope for. The elevator didn't inspire confidence either. The doors began opening before the elevator had fully stopped at the floor, which felt more alarming than convenient. The room itself was pretty janky. A decorative scarf tossed across the bed seemed to be doing a lot of heavy lifting in the design department. The bathroom sink was missing the drain cover, the bed squeaked and creaked with every movement, and the walls were paper thin. We could clearly hear the TV from the neighboring room. There's only a few tv stations and no streaming options. The second floor was noisy overall, with parking lot sounds carrying late into the night and starting up again early in the morning. If you're hoping for a good night's sleep, lower your expectations. The pool and spa area were equally disappointing. The hot tub had food and something dark floating on the surface, and children were using it unsupervised. The view from the pool isn't relaxing either--unless freeway signs are your idea of scenic. What bothered me most was how misleading the photos are. The pool looks lovely online. The room photos show bathrobes that don't actually exist. The food photos displayed throughout the hotel look appetizing and polished, while the actual meals that arrive bear little resemblance to what's advertised. Overall, the photos sell a completely different experience than the one you'll actually get. Aside from free parking, I struggled to find much to recommend here.