GroutPro was the only contractor who actually came out to our house for an in person estimate. The…read moreother contractor used photographs that I sent and then generated a quote based on inaccurate information that they thought they saw in the photo (they quoted based on a marble shower, and nope, it's not marble). The other one never called me back. I appreciated the consistent communication from GroutPro and they also did a great job! We had a small shower with mold on the caulking and it really needed to be removed and re-caulked. Kirk was thorough in explaining what he would be doing and why he used the materials he did. He was also helpful in explaining how we can help avoid having so much mold in the first place. He spent several hours making sure the job was just right. I wouldn't hesitate to call GroutPro again for any future jobs. Recommended!

GroutPro does good work. Our floors look amazing after GroutPro professionals came by…read more Back Story: I was getting tired of looking at our kitchen floors. The grout was dark and no matter how much I cleaned, I could never get it to look better. Decided to check Yelp for companies around here with good ratings. Was able to make an appt easily with Evin to get a price quote. Our project took two full days. I was impressed at how diligently Derek and Kirk worked; it looked exhausting! Not inexpensive but you definitely get what you pay for. (Check out our before/after photos) Derek and Kirk worked tirelessly on our kitchen floors and on the second day, Derek spent all day on our two upstairs showers. The process for making the grout look brand new is very laborious and time-consuming but the finished product looks awesome! These guys were lying on the floor, pretty much with a fine-toothed comb, scrubbing the grout and applying sealant, etc. Topnotch work! Kirk was very knowledgeable and helpful. I learned the wet Swiffer is about the worst thing you can use on your tile! Derek was also very skilled and friendly. My only issues with GroutPro are these: * Prepare to wait. I was expecting to get a price quote immediately after the consultation, maybe 1-2 days later? However, after waiting 2 business days and then the weekend, I started wondering if maybe Kirk forgot about us. Then finally on the following Monday, we got the email quote. I guess I was excited about starting the project and couldn't wait! Fast forward to after our project---things were great and we were actually thinking of having GroutPro do more work. Texted the owner for a price quote and thought I'd get it within a week, but since it's been over a month, I'm thinking he forgot about us. So giving customers price quotes faster, as well as following up would be an area that GroutPro could improve on. * The hose that was used for cleaning our tile went from their van into our house. Not sure why they placed the hose on our lawn instead of the driveway but it ended up making some unsightly impressions in our front yard. I didn't really notice them until our neighbors pointed the marks out, thinking someone had ridden dirt bikes all over our grass. Turns out it was from the GroutPro hose. Other than that, we are super happy with our kitchen floors now. The tile and grout looks so much cleaner and brighter. Would recommend GroutPro to anyone looking to regrout their floors or showers. They do great work!

Kyle, Sam, and Josh, did an amazing job replacing cracked tiles. re-grouting our tub and shower…read moreareas and then sealing them all. Honestly it looks better than when we moved into our brand new build, and that's after 12 years of living here. Besides being timely, honest and professional they are all really good people! Highly recommended them.

They did an absolutely terrific job! We had them out to do cleaning and repair of grout on our tile…read morefloors of the bathrooms in two office buildings. From the quick response time and getting us a quote, to the actual day of service, they were friendly, helpful and thorough. Plus very reasonably priced. Would highly recommend!

Marc, the owner of this business, shows great pride in his work. He was quick to respond to my…read morerequest for service and did so very professionally. We scheduled an appointment to clean our ceramic tile and he showed up at the exact appointment time. He was very conscientious, thorough and pleasant. He pays great attention to detail and did an excellent job cleaning our tile. I highly recommend this business and will most certainly use Sierra Tile, Stone and Carpet for all my future cleaning needs. His pricing was also better than other quotes I received and was very fair for the amount of work involved.

Marc was here for 8 hours cleaning and sealing our travertine tile flooring and shower. He worked…read moreevery second with amazing attention to detail. He is extremely knowledgeable, respectful, quiet and friendly.

I was extremely pleased with all aspects of the Grout Medic, from the office contact to the…read moreestimator and to Juan who expertly replaced and repaired my broken and/or loose tiles and grout. I would not hesitate to work with this company again. Everyone was Punctual Friendly and Professional.

Disappointed with the workmanship and customer service…read more I had my master shower cleaned and regrouted by this company, and initially, everything looked perfect. Unfortunately, about three weeks later, we noticed mildew and what appeared to be grout/sealant coming up around the shower drain. To make sure there wasn't an underlying plumbing issue, I had a plumber inspect the shower, and he confirmed that there is no shower leak. What is especially frustrating is that the company promotes a 3-year warranty, yet getting them to address an issue that appeared 3 weeks after the job was completed has been extremely difficult. I am also repeatedly being told that they cannot properly evaluate or cover the issue because the shower is wet and they can see water present. How does that make sense when this is a shower? Of course the shower will have water in it. I have a hard time understanding how the presence of water in a shower can be used as a reason not to honor the warranty or even inspect the workmanship. My initial experience with John, the technician, was very positive. He was friendly and professional. However, when I contacted the company about the problem, I experienced significant pushback from the owner, Amy's husband. The technician came back but ultimately spent only about 5-6 minutes addressing the issue , got mad at me and said he wouldnt return until a plumber came out? I already had a plumber come out.. I paid $940 for the shower and countertop work, so I expected the company to stand behind its workmanship--especially when the problem developed just weeks after the service. I'm a very disappointed EDH customer with both the workmanship and, more importantly, how the warranty issue has been handled. I hope the company will reconsider, stand behind its 3-year warranty, and make this right. At this point, I simply hope they will do the right thing and resolve the issue professionally.

During March 2026, I hired Grout ReNew to clean and refresh my tile walk-in shower, tile floors in…read morebathrooms, and all grout. First step, Jonathan (owner) performed a "weep drain service" to the shower floor weep drains. This service is described in their website. After this service, I noticed my tile shower floor dried quicker and floor grout didn't turn black. Then on a later date, their able technician, Jose, cleaned and polished my glass shower doors (removed haze too), professionally cleaned my shower and bathroom floor tiles and grout, recolored all my grout per my color choice after Jose provided three samples on my actual grout (my grout was previously uneven in color due to ingrained dirt and fading), dried the areas, then applied protective grout seal. My shower and floors look better than ever after this service. I highly recommend this service and their quality techniques and workmanship - especially before tile and grout gets too unsightly or damaged, and before considering a tear-out.

Jose did an excellent job repairing grout, replacing caulking and sanitizing our shower…read more I highly recommend this business.

I don't leave a lot of reviews. This is one company I wanted to make sure i gave a review so…read moreothers can get great work done. Our shower needed the floor replaced and rows of tile replaced due to a pipe repair. I found James Custom tile on Yelp and saw a mention in a group on Facebook. I spoke with him and sent pictures. He sent me a bid and we set up a time to get going. He is very professional in all facets. As great as that is, his work is even better. He was very familiar with the Schluter that was used to install. He got the waterproofing done the first day, had the leak test overnight and tiled the next day. Today he did the grout and it is amazing! I was jealous of all the tools he has! We also appreciate that he was very neat and cleaned everything up. His price was very fair. It is hard to find people that do honest work, clean work and not looking to retire on one job. Tony at James Custom tile is one of the great ones. Your search for a superb company has ended.

Tony is top notch in every sense of the word. His craftsmanship, demeanor, response time all put…read morehim a step above. My project wasn't easy, and looks beautiful! Value wise, he is worth every penny and quite reasonable. A true professional, look no further.

10/10 service! They got me in the next day for carpet cleaning and really went above and beyond!…read moreThey were quick to respond and super nice. The price was so reasonable as well!

Easy to schedule and great work. Priced fairly. Carpet cleaning for three basic bedrooms was…read morecompleted within an hour. Happy to support a local business.

We had our house built 34 years ago and had limestone flooring installed in the kitchen. If you…read moreknow anything about limestone, you know that it is very porous and anything acidic spilled on it can have devastating effects on it. Throughout the years, I've had it professionally cleaned from time to time, but I never invested in a really thorough deep cleaning until recently when I used Ken at American Tile Cleaning. He did a total restoration on the flooring over the course of a couple of days. He worked an absolute miracle on the floors. Every grout line was back to the original color. Huge areas where lemon juice, tomatoes and coffee had been spilled were intensely worked on and the whole floor was brought back to its original glory. It actually shines again. I will attach pictures shortly, but the difference is absolutely remarkable. Besides just being overall dull and dirty it was stained in multiple areas and the grout was brownish. When he was finished, you could see all the natural striations in the Stone and it shines so beautifully now you can actually see the reflection from the overhead lights on the floor. Ken is an absolute professional. He loves what he does and it shows. As stated before, it was a 2 to 3 day job so it was not cheap, but I have seen where cheap gets me by using other companies in the past. This was worth every penny. I just had him come back to give me estimates on my marble shower and bathroom, which both need a lot of help. Feel free to private message me any questions

American Tile Cleaning was amazing! They were quick to respond to my inquiry, gave me what I…read moreconsidered to be a very fair price, explained the whole process to me, showed up on time, and were very professional. And, they did a fantastic job! I would hire them again in a heartbeat!

Zach (the owner) explained everything so I understood exactly what they would be doing. He gave me…read moretwo options and I chose to regroup my kitchen and bathrooms. They showed up on time, were very professional and left my kitchen and bathrooms looking brand new

I rarely write negative reviews, but this experience made me feel like I had no choice…read more Zach (the owner) was responsive, clear, and reassuring before payment. He told me everything was guaranteed. He knew I was away for a few days, and when the work was finished, he sent photos and asked me to pay through Zelle. I made the mistake of trusting that those photos accurately represented the finished job. When I got home, I understood how misleading those photos were: one zoomed-out image and a close-up of the only section that actually looked good. The rest looked horrible. I honestly wish I had never had the work done. What frustrates me most is that the section in the close-up looks really nice. They clearly could do better work. Seeing that section next to the rest made me feel like they took their time on the part they planned to photograph and rushed everything else. I also learned from my daughter, who was home, that someone other than Zach did the work. That had never been made clear to me. When I raised my concerns, the same person who had been so responsive and promised a guarantee became rude and unwilling to fix the work. He said I had "seen the pictures"--as if those two selectively framed photos meant I had accepted problems they didn't show. I wasn't asking for anything unreasonable. I just wanted them to come back and fix the job. Zach said he would call me right back. That call never came, and I haven't been able to reach him since. I suspect my number has been blocked. I paid in good faith based on his assurances, and I feel completely misled. A guarantee means nothing if you won't address problems after collecting payment. There are plenty of other options. Based on my experience, I strongly recommend choosing someone else. I am so upset, but I just hope no one else gets scammed by these folks. Again, so many options: I already have others coming to redo it.

My carpet looks amazing! Thanks to Robert, who did a fantastic job. I definitely recommend Eco…read moreClean.

This review has been 10 months in the making, and the bottom line is... buyer beware…read more We WERE loyal EcoClean customers for nearly 10 years. In November 2025, I scheduled our annual carpet and tile cleaning. I requested a specific technician who had always done a great job, but someone else arrived on the day of service. He did a thorough job, and the carpet & tile were clean. However, afterward we discovered damage to the baseboards throughout our downstairs wherever there was tile. The boards were swollen and wet to the touch. Because EcoClean advertises a 100% Customer Satisfaction Guarantee, I emailed them within 24 hours to report the problem. I received a call from the owner, Rob Spiker. Unfortunately, the conversation was rude, aggressive, and combative. I was repeatedly interrupted and had difficulty getting a word in. We ultimately agreed that I would send pictures and video of the damage. I told my husband about the call, and he immediately contacted Rob. Rob told him, "I think I upset your wife." His conversation with my husband was noticeably calmer and more solution-oriented. They agreed that each of us would obtain a bid for replacing the damaged baseboards & then discuss a solution. We invited Rob to come to our home and assess the damage himself. He declined, saying it wasn't necessary because we were long-time customers. Before we could obtain the bid, we received a text from EcoClean stating that they would take no responsibility for the damage. We again invited Rob to come inspect the damage, but he responded that he would "happily decline." He then accused us of trying to scam him into paying for baseboards that had supposedly been damaged by years of pet urine. That accusation was particularly frustrating because we have eight years of EcoClean service records, and none of those service records documented damaged baseboards. We ultimately had our attorney contact Rob with a bid and demand for payment. His written response was: "No thanks, Total scam!" Rob told us that in all his years in business, he had never received a complaint like ours. I encourage anyone considering EcoClean to read the 1- and 2-star reviews on Google & Yelp, particularly: * Jim J., Rocklin, CA -- 8/29/2020 * Dana K., Rocklin, CA -- 9/11/2023 * Marcie W., San Francisco -- 1/24/2017 (He made her cry!) I noticed similarities in the way some of these customers described their experiences dealing with the owner. After we were unable to resolve the matter directly, we filed a claim in Small Claims Court. In June 2026, we appeared in court. The judge heard both sides & ruled in our favor, finding EcoClean liable for the damages to our home & awarding us $1,595. The judgment gave EcoClean 30 days to pay. The payment did not arrive within that period, so we sent an email with a copy of the judgment explaining that we would pursue the available next steps if payment was not made. We ultimately received the $1,595 judgment -- but in three monthly installments from July through September 2026, rather than in one payment. This entire situation could have been avoided. If Rob had simply refunded our cleaning fee, come to our home to inspect the damage, or offered another reasonable solution, we would have been satisfied. Instead, a problem that could have been resolved between a business & a nearly 10-year customer ended up in Small Claims Court. Based on our experience, I would encourage anyone considering EcoClean to read the 1- & 2-star reviews on Google & Yelp before hiring them. Pay particular attention to how complaints are handled & how responsibility is addressed when customers report problems. For us, the cleaning itself was not the issue. The way the company handled the damage & treated us afterward was.