Half hearted greeting on arrival in between staff talking amongst themselves and to friends on another table, who were only other people in restaurant. Had to flag waiter down for a drink and for our order. Chicken tikka starter was bland and flavourless so needed lashings of additional sauces in an attempt to liven it up, which they didn't.
Our mains arrived but shortly after what happened next I cannot even remember what we ordered. I spotted something furry dashing across the floor as we were about to tuck in. We realised was a mouse so grab the manager and tell him in the hope he'd take some action. He shrugged, mumbled something and then walked off. After the second time we saw it running in dining area we grabbed another member of staff who then cheekily retorted that there aren't any and that we the customers were (of course) wrong. When it then ran under our table we got up and told them we're off and we did not want our meal. Cue discussion on what we should be paying for, with staff unbelievably trying to charge us for half our bill and to persuade us to take the rest home. We settled it by only paying for drinks and refusing to pay for the rest.
Shockingly the restaurant can make no correlation between mouse plus droppings in restaurant and disease. Mice are running about out front so we dread to see what the kitchen I like. The situation was so badly managed by staff who made no real attempt to apologise, still tried to bill us and hoped that muttering something about pest control it would all be okay. Well they may be getting a visit from Council inspectors soon.
For reasons of hygiene AVOID like the, ahem, plague. read more