Our old pickup wouldn't open on the driver's side. Rob came…read moreout quickly, found the problem, fixed it, and charged a very reasonable fee. Rob knows what he's doing.

I hired Rob (over the phone) to replace the bearings in my recently purchased used boat trailer. I…read moreresearched him and saw that he was retired Military, so I thought he would be a man of his word. unfortunately, I was wrong. After 300 Kms and 1 time in and out of the water, the trailer started to make a loud growling sound anytime I was above 10km/h. As I live in Comox and Rob works out of Victoria (where I purchased the Boat) I took it to my local Boat service shop here in the valley to investigate the sound, so that I could advise Rob (who had just replaced all the bearings). I was advised by the service shop that the wrong wheel kit for the trailer spindle was used, and that the seals for the bearings were the wrong fit thus allowing salt water, grit and all forms of contamination into the bearings. As a result, all bearings needed replacement with proper sized seals etc. After notifying Rob of the problems, he continually blamed his supplier and the Boat service shop that I went to for the repairs, stating everything under the sun as an excuse but stopped short of taking any responsibility. When I asked for some financial reimbursement from what I had paid him in order to help cover the cost of the replacement/repair work, he stopped returning my texts and my phone calls. needless to say............potential customers beware!

We take our RV here regularly for service. Always friendly and respectful. They are so busy we have…read morelearned to plan ahead for service. When we bring it in, it is always ready when they say and the work is top quality. Thanks to Jim and his team!

Tom's RV Service is an excellent place to bring your RV. I cannot say enough wonderful things about…read moreBrian & Kevin who treated us like we were the most important customers. We unexpectedly had a setback during our 6 month RV trip. When we called this shop, Brian sent Kevin out to us first thing that morning. Kevin expertly repaired our RV with the utmost care. We're forever grateful & HIGHLY recommend this RV repair shop to anyone in need. Thank you Brian. Thank you Kevin! We are forever grateful for your kindness & top notch service!!!

Everything! Replaced Inverter. Very efficient and reasonable. I find Fennell's very honest and give…read morefriendly service.

New RV owner, first time visit. Short walk to Serious Coffee while we waited for the service to…read morecomplete. Very impressed, thank you.

Our furnance quit and Greg was referred to us. He came out same day and found the problem, pulled…read morethe motor and ordered new parts. He called within a few days and we scheduled the installation. He is wonderful and we now have heat! Price was under what we expected. We will recommend and use Greg for any RV repairs!!! Thank you Greg!!!

It sounds like this service was a good one for a few folks and something like it is much needed in…read moreour town. But I think they are out of business, since I called three different times hoping to get an estimate but never once got a call back from the message I left on their business line. I think they are done, gone or somewhere south for the cold season, unfortunately.

2014 Winnebago Vista interior lighting issue and exterior marker light replacement…read more Same day response, quick to fix our electrical problem, fair pricing, friendly. Also appreciate supporting our veterans and their businesses. Will call Justin again.

The furnace in our travel trailer has not worked properly in almost 4 years. It had been back to…read morethe dealership multiple times and was never fixed. Justin was able to figure out the root of the problem (a simple defective rocker switch). After replacing the switch the problem was finally resolved. I can't say enough good things about this business!

I contacted Duane after struggling with several electrical issues. He scheduled an appointment and…read moreon the day arrived promptly at the time set. He got right down to business and quickly diagnosed the problems and in no time had the solution. He is clearly knowledgeable and experienced in all things RV related. I would call him again, if needed, and I recommend anyone needing RV service should contact him as well.

Duane was very instantly responsive to me to set up an appointment and has an automated system in…read moreplace to confirm appointments. He actually arrived early and replaced our water pump. He work was superior and no mess was left behind. He also looked at another issue we are having with a water line and advised on what will need to be done once we're home from our summer trip. I highly recommend his services if you need mobile RV repair!

We suspected a propane leak on the first day of our RV outing after our sensor went off twice. We…read morecalled Ian because our friends had had a very positive experience with him last year. Even though he was thorough in his inspection, the source of the leak evaded him on that initial service call. He was totally perplexed and unsatisfied not to have found the leak. We were advised not to use the propane in the trailer until the issue was resolved. Undeterred, Ian was adamant that he was going to find the source of the leak, so he returned twice more, concerned for our safety, wanting to uphold his reputation, and save us a costly visit to the dealership. We were happy and relieved when the problem was finally identified and repaired - I don't think any other service person could have had better success at finding it sooner. Ian was very fair with what he charged us. He's personable and sincere. We will use his services again if need be.

Answered our call on a Friday afternoon and came back Saturday morning with the part needed to get…read moreour power working again!

Mark (Maceo) diagnosed our RV issue right away and fixed it as soon as part arrived. He is VERY…read moreknowledgeable about RVs. i would highly recommend him. Mark was timely and very pleasant, I chose Mark due to his 5 star rating on Yelp. So lucky I found him.Now I know why he has a 5 star rating.

I usually hate leaving reviews but for Maceo I must. He's more than just "the repair guy", he will…read morebe someone you can depend on getting things done with all honesty with unbeatable price. He could be busy, but you can always depend on him to pick up your phone immediately. He might not be able to make it to you right away, but he'll definitely give you the best advice. Super knowledgeable and very patient explaining step-by-step. Most importantly, always finding the least expensive solution. I've actually learned a lot from him and became more knowledgeable and handy. I feel very lucky to find someone reliable and trustworthy to do business with. Thank you so much Maceo!!!