I went to Tommy's for help with a leaking sunroof and to have a drivers side seat base replace. Their customer service was fantastic, and their overall work was even better. I highly recommend this local company and will definitely use them for future jobs! read more

This is my second glowing review for Tommy's Upholstery...previously they had replaced the headliner of my XJ8 Jaguar so I could obtain collector status for the car...they did an amazing job, factory perfect in every way, professional in every way....recently I had to replace the hood pad in my SL500...Mercedes does not provide these anymore so I had to purchase the pad from a secondary market...Tommy's agreed to remove the old pad (not an easy task) and install the new one...the job was completed in two hours at a very reasonable cost...Tommy's staff are friendly and expert at what they do...I would recommend them for any type of upholstery work....you will be well pleased for sure! read more

This was my third project for Tommy's, and the biggest: supply and install of a new canvas convertible roof. They were clear with the quote and stuck to it, and the installation was excellent. It's a rich looking top that makes my 2001 look like new. The only thing I wished for was faster turnaround, but I can't blame them that the top took 3 weeks for order/manufacture and/or shipping from eastern U.S. The installation only took two days. Tommy's also installed a new vinyl top on my 1999 VW Cabriolet in 2004. It looked great and worked well, no leaks, until the poor car was written off in a 2009 accident. My first experience in the 1990s kept me coming back - a careful repair to my jetski vinyl seat. I recommend Tommy's to everyone for all sorts of convertible top or upholstery replacements or repairs. read more

Tommy's - New canvas convertible top - Solara valet parked at The Empress . . . - Auto Upholstery Near Me - Victoria, British Columbia

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Brought in my old 1992 mini van with a sagging headliner. The folks at Tommy's were able to perfectly match the old material and get me back on the road the same day. The estimate was less than they quoted and the work was factory fresh or better. I was so impressed. They even went the extra mile for me, installing the mirror I had broken off for a nominal fee, as well as they vacuumed out the entire vehicle so I would feel like I was driving a brand new vehicle. I can't recommend Tommy's enough. read more

I will have no hesitation to bring my car to them again in the future. Staff were helpful and friendly. And fixed the issue I had with my car. read more

I brought my 1990 Ford Club Wagon wheelchair van into Tommy's in Victoria to get seat covers. I just purchased the wheelchair van for transporting my parents, but the rear seat brackets were missing. I initially received a quote of $120.00 from an employee on the phone for the seat covers, and they would make up the armrests. The other option was to order the seat covers with armrest covers for $180.00. I was told that this option would be cheaper and quicker. When I got there, the quote kept changing. Apparently, a second employee had given this first employee higher amounts. These amounts would keep going up! The first employee was calculating on his calculator and he said, "Everytime I punch in numbers, the amount keeps going up!" I mentioned that I needed the brackets for a 1990 Ford rear seat in the van. Apparently, they had a pair ($70.00). This is much more than the auto wreckers. The amount should have been $120.00 for the seat covers and $70.00 for the brackets. The armrests would be made up in the shop. I wanted to put them on myself, but the second employee said that they would do it. I was never given any exact amount to install them. Only that they would be 2 hours to insall everything. After thinking about the manipulation of the pricing, I cancelled the job. I called the first employee this morning and told him that I wanted to purchase the seat belts and brackets only. The first employee called over to the second employee and then he informed me that a wrecker had put a hold on the seat brackets. I knew that this was a lie and I informed the first employee that if he did not want to sell me the brackets, I would go somewhere else. THESE PEOPLE GAVE ME ONE PRICE OVER THE PHONE TO GET ME INTO THE SHOP. WHEN I GOT THERE, THE PRICES KEPT GOING UP. THEY HAD NO INTENTION OF SELLING ME THE SEAT BRACKETS AND USED THE AUTO WRECKERS AS AN EXCUSE!!! MY APPOINTMENT WAS SUPPOSED TO BE THIS MORNING AT 8:00 AM. I CANCELLED LATE LAST NIGHT, JUST BEFORE THEY CLOSED. THERE IS NO WAY THERE WAS ANY HOLD ON THESE SEAT BRACKETS. MANIPULATIVE AND SLEAZY OPERATORS!!!!! I WOULD STEER CLEAR OF THIS COMPANY AT ALL COSTS. read more

No good. They refused to sell me a seat bracket when I decided to install it myself. They said they sold it. Not honest with me.

I had the best experience getting the interior of my car done here! I purchased a new vehicle which came with only partial leather seating, so I decided I would like to get the full leather kit ordered and have it installed. From beginning to end, Ken at Tommy's upholstery was super helpful and I couldn't be more pleased with how amazing the interior of my car looks now! The new leather looks stunning and looks exactly like the car came with it originally. Would recommend Tommy's to anyone! read more

Bad!!! Owners straight out of the 60s before there were any consumer laws etc. they bill out 50% more time on average than your vehicle takes in shop. Sure, scam the dealers who scam everyone else as we all know, but scamming regular people like you & me? Not cool. Place is a joke. Run, don't walk away! Also there were tons more bad reviews posted last few years but they have been removed. The company also started writing fake reviews to up the rating. read more

I took my truck to Tommy's for driver seat upholstery repair. They did a good job for the quoted price but when I got it home ( I live on Mayne island) the power seats didn't work. I called them and told them it would mean a whole day and a ferry ride to bring it back. I said i would take it to a mechanic on Mayne that does my work and if it was a minor fix I would cover it. As it turned out they had connected the wiring incorrectly and it took a while to find it. It cost me over $100. I called them and proposed that we split the cost since they didn't check to make sure the seats worked before giving it back to me ie They pay $50.00. Their response was an absolute no. They did offer a discount on my next job but that is not worth much to me. The lesson is if you get work done here make sure you check very closely before you accept your vehicle and pay the bill. Especially if you value your time or live out of town. read more

I just gave Tommy's $200.00 for the same crappy old seat plus they added a tear for good measure. The only reason they are still open is because they have no competition. They should be ashamed of themselves. read more

This is getting nasty out there on the reviews.Just had the headliner on my opel GT & some custom welding fabrication for upgraded seat belts done.He took longer than I thought but stayed to his quote which I thought was reasonable.He also arranged for broco glass to do the rest of the work which I was very happy with. I earlier had them put some reproduction seat covers on the seats . Look great but I admit a little pricey. Happy with the work though. I saw the bad review after I had the car in for the headliner & questioned him about it. He defiantly jumped to attention when I mentioned it so I kind of put him on notice that I was watching. To be fair the scathing review actually didn't do any business with them & the very good review is suspicious especially since it was written very soon after I told him about the reviews on the net.I would get different quotes from other businesses to but don't count tommys out.As you can see these reviews can be swayed either way .My name is Dale Doebert & live in Shawnigan lk. read more