Got takeout on Christmas Day here for me and 2 family members. Everything was hot and made to order. Nice customer service and quick drive thru service. The Famous Bowl (I think it's the first time I've tried it) was delish! However, they didn't put enough mashed potatoes and put more gravy in place of that. read more

KFC - Famous Bowl. - Fast Food Near Me - Woodcrest, California

Waited at the counter for 30 minutes. Nobody would even acknowledge us to place an order. 2 people cooking chicken, one person on Her phone, running to the back of the store. Nobody actually doing business. read more

This is usually a hit or miss location. Mostly misses. It's Sub par compared to other KFCs. Ordered a 16 piece bucket over weekend and most of chicken seemed overcooked and dry. The crust was darker in color instead of golden like maybe they're not changing the cooking oil enough or chicken was left over from day before. Little disappointing considering they charge a premium for a bucket. Also, the pieces seemed smaller than usual. Service was friendly and prompt, no issues with that. Probably will hit up otherKFCs, just give this location some time to figure it out read more

These lady's employees are so rude to customers and they forget that they are working for a big corporation, it's sad to write this message but management needs to know this. I try to order a family deal and I told them to up grade two pieces to breast and they said no I kept trying to order something different for my family and by the time I did they looked mad when I pulled up to the window and pay and they send me to park all rude. It's not right to make any customers feel like a dummy when all I was doing is trying to buy some food for my family. I don't recommend this place to no one in Riverside her name was Jessica read more

I do not know what they gave me that was supposed to be chicken. It was disgusting. One piece didn't even have skin on it. Half was supposed to be extra crispy and was not. The only good thing was the mashed potatoes and gravy were hot. What a waste of $40 read more

KFC - Unknown skinless chicken piece - Fast Food Near Me - Woodcrest, California

Yes, I will buy more KFC chicken. Our online purchase (for pickup) consisted of a 16 piece bucket (traditional KFC) and a free (!) 8 piece chicken tender box. Free because we signed up for a KFC account. The workers at this KFC in Woodcrest, CA, prepared the order. The consensus of us 8 customers was that the chicken was tasty and delicious. Some finer points: 1 member stated the chicken tenders were a bit tough...and that the traditional seasoning was a bit salty. Overall, flavorful and a great main course. The service was straightfoward...the online order predicted that the order would be ready at 4:30 PM. It was ready at 4:41 PM. The KFC was brightly lit and 95% clean. The overall ambience was welcoming. A good restaurant with good chicken and good service. read more

I order 3 wings on Sat 3/29/25 they were too salty, which I posted my complaint on 3/30/25 that appears to be missing?? It only shows my complaint from 2023. Anyway, they replaced my 3 wings yesterday, with 3 wings that were not too salty, but too greasy as usual. I just don't understand why they still have the same cook who apparently is dating the cashier from yesterday! The cook, doesn't have a clue how to make fried chicken. PATHETIC!! My last review in 2023 still shows a pattern of greasy chicken. KFC use to have really good fried chicken until they hired people who do not know how to fry chicken. I'm done with KFC! I hope all yall who posted here are done too! Its time to shut down this LOCATION!! read more

The worst service ever I try to order the specials they had listed on their website and they kept telling me they were online only and when I asked to speak to the manager or owner they said they only speak Spanish and asked me to drive up to the window. When I went up to the window I said okay give me the special you have on your sign and he said that's only legs and thighs. I said I would like something with the variety of chicken and they just stared at me so I left this is a horrible place to go to and the service is unpleasant. read more

Kentucky Fried Chicken. Has anyone not tried KFC at least once in their lifetime? I would bet that a majority of American people already have. It is my understanding that KFC is also available in several other nations. For me KFC has been good. Occasionally there were mishaps along the way but overall, good. Their fresh baked biscuits are hard to resist. Their chicken is available in several different varieties such as original recipe or extra crispy as well as baked. I've also tried their chicken tenders. All good. A variety of side dishes are also always available at all the locations. I was personally fond of their baked beans but for whatever reason it was removed from the menu. This particular location in Woodcrest off of Van Buren Boulevard has been open for many years and I believe within the past ten has been under new ownership and or management. Please fact check me on that. Regardless, KFC in itself have been around for a very long time. Families love to get buckets of these secret herbs and spiced up birds for holidays, special occasions, while entertaining guests or just because. If you've never tried it before I can't see any reason why you wouldn't like it. So go ahead and try it. Try it, try it! Don't be chicken, go on, try it! read more

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Half the food is always missing and the nerve the staff has to question if ur telling the truth is laughable. No I'm sorry, nothing. It's not like this place is ever busy. It's pure incompetence and over payed. I mean really, who drives 10 miles with half an order to lie?? Just pathetic read more

Literally one of the worst KFC locations I've ever visited and it's unfortunately the closest to my home. They're constantly out of items and their staff is incompetent at best. I can't say that I've had one good visit there. read more

I am so sad that this is the location nearest to my house. I come here for the amazing Nashville hot Mac and cheese bowls, definitely always aware that something will be wrong. I give two stars because they cook the bowls right. So, there is always an issue here and it can never be an easy experience. Once the group of kids working there laughed at me out loud for not wanting gravy on something (I know I'm awful). That's not so bad, but screwed up orders most of the time? Today I got a sweet tea but asked for unsweetened. I've gotten things that did end up having the gravy. A regular mountain dew when a sweet lightning is requested. Something really is just always up here and management needs to maybe spend a bit more time present. It just really sucks to go somewhere and know that you have to inspect everything like a hawk. read more

So this place absolutely sucks went back twice and both tomes they screwed my order up, ordered hot sauce chicken sandwiches and got regular ones , went back to have them correct order and all they did was slap hot sauce on the regular chicken. DONT GO THERE!! Rude sloppy and stupid. Not a good combo.zero pride read more

Now I know why I go to KFC once a year. To remind myself how crappy it is. Decided to try the spicy chicken sandwich. I heard it had good ratings and therefore was a good sandwich. The first taste I got when biting into it was of old nasty grease. I couldn't believe it, nasty. No flavor and it wasn't even spicy at all, meat was thin and mostly breading. I think that they may have given me the wrong sandwich or misunderstood my order. It sucked and I will never have that again. Let's see what they come up with next year, maybe. read more

be warned that they always close up like 20 mins early. fucking annoying. change the hours on yelp and google then man.

I ordered about 100 chicken nuggets for a party online to be picked up several hours later. When we went to pick it up at the time we requested they didn't have the order ready and we had to wait an extra 35 minutes. Instead of being apologetic, the employees acted annoyed and irritated that they had to fill this order. I do not recommend this location. read more

Went to KFC on Van Buren in Woodcrest a couple of months ago and got home with our food only to realize our biscuits were missing from the order. We were bummed, but never said anything. Decided to give them another chance tonight. This time I made the mistake of having my teenager check the order while we were still in the parking lot. Got home and my coleslaw was missing! Prices have gone up as well. Just a warning if anyone has a KFC craving. I'm done with them. read more

I ordered my food 2 days in advance online for a picnic. I tried calling in the morning on the day of the pickup but no one answered. I tried calling 5 times that morning. When i arrived to pick up my order it wasnt ready. According to the manager my order had been cancelled and their phone has not worked for over 2 months. She did not know why my order was cancelled and could not honor the online prices. The manager apologized and gave me a phone number to call for complaints. The manager did fill my order quickly however. Now that i am reading other reviews i see that s lot of people have had problems with this location too. I will be calling the phone number she gave me to complain. read more

My wife and I really like the pot pies and had purchased these in the past. They've always been delicious as they were this last time. However my wife and I experienced a stomach ache shortly after eating the pot pies. That was only the beginning as I got really sick with an upset stomach. Pepto didn't provide relief. I almost went to the emergency room at 2am. When we went we walked inside as there was a long line in the drive through. I immediately noticed the kitchen didn't look clean there was a mop and bucket sitting in the kitchen. I will never eat at KFC again and the health department has been notified. Never again will I set foot in any KFC. They're lucky they're getting 1 star only because service was good and I have to in order to post this. read more

Placed a large order online and picked up at the drive thru. Got home and my 5 piece chicken tenders meal was not in my bag. I called to let them know and Lucinda gets on the phone and tells me she packed my order and it was in the bag. She's wrong. I did not misplace the meal and I am very certain of this. Do not know why anyone would call to say something was missing from their order if there wasn't but not my problem. They really need to train their staff on customer service. The food was good, but I don't think I will be going back. read more

There regular chicken on the bone was really greasy and soggy to the point where it was nauseating. My kids and wife had chicken tenders which weren't that bad, but they are really stingy when it comes to sauces, they asked if I wanted sauce and I said, yes , honey mustard please. They put it in the bag and when we got home, there was only 1 sauce in the bag. So for about 16 chicken tenders and popcorn chicken, they wanted us to use one packet. It was a joke. I will be converting to wing stop and el pollo loco from now on, they seem to have better quality food. read more

We use to love this kfc. DD delivery was awful. I called kfc and they said it was not there responsibility of the quality of the food....it was door dash. I emailed the Corp office and got a response from them again the quality of food was not there responsibility. Then told yo contact DD. I messaged them through fb and to this day no response. So my response to them....never ever again will I shop at your kfc. I highly advise anyone wanting food from here....go to popeyes! read more

This review is for Trysten. He's always so friendly when we go through the drive through and really seems to enjoy his job. He always remembers to ask us about sauce and our order is always correct. read more

KFC - Popcorn nuggets - Fast Food Near Me - Woodcrest, California

I ordered my meal on line. I put in 5:45 to make sure I got there in time (since it was raining). I got there 7 minutes early. Instead of fixing my order, she made me wait until 5:45 p.m. Seriously??? read more

I agree with Jeff T from the $5 fill up I went out to lunch with him I went back to his house and I went to the restroom and my butt hurts I at least think that's what it's from :( read more

I am very disappointed in this location. I had family over on 10/1/2022 requesting to eat KFC . I went to the drive thru at 6:00 pm and ordered family meal (12 piece chicken meal). At the window i apologize for the inconvenience and asked nicely if I can upgrade to 16 pieces instead . There was one car behind just starting to order when one of the staff members stated I could order the 16 piece family meals because they are out of chicken, bread and sides. At this point I stated I do not mind waiting!The guy in the drive through stated they didn't have any more chicken and sides again with attitude. I asked how can that be if they don't close until 8 pm . At this point I told them to cancel my whole order and went to Stator Bros . read more

So I ordered online and when my food showed up, I was missing 4 biscuits and 2 cookies. I called the store to see if they would make it right and they said I could come in and pick it up which is fine but uh... I wouldn't have ordered my food to be delivered if I was going to actually go to this location and pick up my food personally. So the woman I spoke to said there was nothing else she could do for me. They wouldn't deliver these items and they wouldn't issue me a refund for these items and that I would have to call a different number to see if they can help me. I paid a fortune for my food only to have received a portion of it. read more

I haven't been to KFC in a while. I used to go to another location, which was terrible, so I just stopped going and forgot that this location was here close to home. I decided to try it a few months ago and everything was delicious. I've come here a few more times since and every time it's been really good. It doesn't ever seem to be busy there so I've always gotten my orders pretty fast. The employees are friendly too. The outside looks pretty run down, which is probably why I never paid much attention to it, but it looks like the inside has been recently renovated and is nice and clean. We are happy customers and will be returning. read more

The drive thru was very show and the service was less than courteous. The food was typical KFC. The location is old and appears run-down. read more

KFC - Fast Food Near Me - Woodcrest, California

I only keep wasting my money here because my GMA likes the chicken. No matter what you order, this place gets it wrong. Clerk taking order says "yeah, we can do that, No prob", get home and you have a prob... Either you didn't get everything you ordered or they decided to substitute something in the place of what you ordered. I have to check my boxes every time before leaving, and even then this place still gets it wrong. read more

Strange? How is Kentucky Fried CHICKEN always out of chicken? My husband and I have been to this location 15 times and 10 times they've been out of grilled chicken. Not to mention, there's a wait for everything else. Sad when there are few choices for Orangecrest residents...they're losing business rapidly. We just backed out of the drive thru...not sure if we'll go back =( Hopefully the "new" owners will take note. read more

I wish I could give this store a "negative star" review. I live locally and had many bad experiences with this store. Since my children attends the school nearby, we would order from this location. I was happy that the store had new ownership, but the service is still bad. Try ordering "grilled" and you have to wait 15 to 20 mins. Tonight I decided to give this store another chance....that was my first mistake. I ordered "drive thru." I had a coupon, they informed me to drive to the front. My coupon was a 10 piece family meal, nothing different or hard. When I told them I wanted "grilled" the employee told me they were out. "Not to my surprise!" I informed him that I would wait. Expecting the usual 15 mins answer, they tell me "20" minutes and then "30" minutes! Talking about not wanting to make anymore items. This was at 7pm and not 30 minutes before closing. After I waited over 35 minutes, I pick up my order and to my surprise....I get 10 "extra crispy" chicken!!!!?!?!? All they can say is that they made a mistake?!?!? The assistant supervisor or manager Queta already knows what I order and I always tell them how bad they mess up. The look In her eyes "we messed up again." I told them to give me a refund. Queta gives my refund back all in $1 dollar bills!!!! Even though I paid with a card!!! This is my last time coming to this location. I'm sooooo happy "wing stop" is across the street. We used to order a lot from this location for my family and for the school and local sport activities. That will also change. I hope the new owners read this! read more

Sucks so bad this is literally across the street from our neighborhood. This is the WORST KFC ever. Tonight my husband and son went to grab dinner. They do not carry grilled chicken and took about 5 minutes informing them everything their out of at 7 pm on a Sunday evening. Why be open? ALSO, do not try to blame covid. We've lived here ten years and it's always been the same. I mean, a two star overall. Owner/manager should be ashamed. read more

I normally have a good experience at this location; however, this evening was horrible. I ordered 12 hot wings and all 12 were EXTREMELY DRY! I called to express my concern but no one answered- that in turn fuses me to write this horrible review. They need to throw every piece sitting under the heating lamp away. Signed Hungry & Pissed read more

By far the worst customer service in any KFC that I've been to. It's the only one in my area so I go here maybe once a year and am reminded of why I rarely come here. The lady taking my order was like a zombie and practically mumbled when she spoke to me. Needless to say she got my order wrong. While I was getting my drink, some guy from the back just tossed my order on the counter and walked away and never asked what kind of dipping sauces I'd like. The to-go boxes were poorly folded and the biscuits were undercooked. I'm done with this place for good. Thank God there is a Wing Stop across the street. read more

If I could give the incompetent employees, especially Rozio a ZERO I would. She is very rude and unprofessional. She does not know how to properly explain the menu choices and qualifying discounts given to the disabled and seniors. She supposedly is the Supervisor, I can only say by name only. Because when asked for the store number not the phone number she rudely told me to look it up online. And I plan to call corp on Monday about Rozio. If you are going to where a badge that reads supervisor you should have enough professional experience to know the corp number and the store number but she didn't. I also plan on reaching out to E-Verify! read more

Haven't been here in a few months & now remember why. I ordered a 2 pc leg & thigh meal but received chicken pieces the size of a cornish hen. It tasted like the chicken had been sitting around for awhile, dry. Not worth the price. read more

Very racists; ordered my food, Hispanic lady comes in with large order and they prepared her order first; when asked if pot pie had to be cooked; employee stated no. Then I asked why did you process her order first when I ordered first; stated she didn't know. Could it be that Hispanics serve Hispanics first and everyone else must wait because I thought all money is green? read more

This KFC is one of the best locations out there and the customer service is beyond amazing. I always have a pleasant time when i go in and both Iris and Isabel are very friendly. The staff is great and so is the food! I don't know what some people are taking about on here about rude employees because I've never once experienced that. Iris is one of the nicest people there and the owner is always there which is very good. Maybe if customers learned how to be nice they wouldn't have such a terrible experience, especially since these are teenagers some of you try to fight with. read more

Really rude service, there has never been a problem with this specific kfc and today I go and the staff working the drive thru was really rude. When I tried to order they cut me off giving me no time to add to my order and then proceeded to not tell me about the extra charge for one of my items and I quote "well everyone pays for the upcharge ", which wasnt the problem the problem was that they did not tell me prior to charging me. read more