I wanted to take time to share how wonderful my experience at KFC was today! The young man who assisted us was very friendly and helpful. He answered our questions and we were able to order exactly what we wanted! The chicken was excellent! Very fresh and perfectly cooked! The biscuits were light and fluffy and the sides were perfect! (Mashed potatoes & gravy and coleslaw). We were thrilled! Thank you so much!!! read more

Employees are slow as can be and yelling rudely at each other very uncomfortable. Very unhealthy work conditions they sent everyone inside from the drive through the should just get rid of the drive trough you can't even get orders from it. The vibe inside sucked too 11 people sitting there waiting for orders to come 1 every 10 minutes that's horrible wish I could rate 0 stars read more

Check your order, almost always wrong. Check the biscuits, mine were raw. Nice people but man I'd be better off going in the back and making my own food. read more

I have been eating at KFC periodically for over 50 years; boy it has gone downhill. The chicken and mashed potatoes were almost uneatable. The biscuits were good. 5 meals cost nearly $60 and it is pretty much self service (kiosks and drink stations). Not sure if I will go back again. If I do, it won't be soon. read more

There's no customer service, have to use the computer to order you food. Seems they no longer provide Senior/Military Discounts. The shift leader was busy picking his seat and continued to work with their product. Don't dare ask anyone behind the counter a question, they have no idea what they are doing, the standard answer, place your order at the computer/I only fill orders. Trash on the floor, yet the shift leader can stand around an pick his seat. read more

The guy taking our order from the drive thru on November 10 at 8:02 pm was very rude and was not listening so we left and did not buy anything. He tried making us pay 120 dollars. read more

Sloooooooooooow ! Kitchen seemed short staffed and they were tired (understandably).

I ordered a bucket meal that came with a 1/2 gallon drink. When I got home I discovered that the soda did not have syrup and was awful. I went down there to get a new one again and had to wait 15 minutes before they even came over to ask what I wanted. When I told the girl what was wrong she told me to go refill it myself and walked off. I can't believe they are that rude to customers. Is this how they treat return customers? I did not get a sorry we will make it right, or anything. read more

Zero stars if I could! When to go through the drive through and tell them 4 times NO CORN you're allergic why the hell did they put double the amount of corn in the bowl? If I have to pay for food I'd like it to be something I can actually eat. Also ordered a chicken pot pie for one worth not one piece of chicken. Not happy with them at all. ​ read more

I ordered a pot pie and it was like a sunken ship. I showed it to the staff. They said 'they are all pre-portioned'. I proceeded to disect it. Inside, no gravy, no potatoes, no carrots. Maybe enough meat to be a drum stick at one time. It was a joke. I got my money back. read more

KFC - This is an $8 chicken pot pie. - Chicken Wings Near Me - Veradale, Washington

Ordered 12 chicken Tenders got home had 12Pc Meal - Not what I wanted at all - Feel Robbed

Extremely long wait in the drive-through for two chicken sandwich combos (20+ minutes). Sandwiches were just okay, but the supposedly awesome KFC fries tasted very old, cold, and bitter. Our soda-pops were both nothing more than bitter soda-water. What a waste of time and money, and a horrid stain on the KFC name. read more

Save your money and eat elsewhere! The 2 dinners I ordered for myself and a co-worker went straight to the trash. A 2 piece breast and wing combo consisted of 1over done, hard thigh in Extra Crispy. A 5 piece tender combo came with 5 tenders that are chocolate brown in color, too hard to bite into, and so dry that it makes a sound when snapped in half. Both of this trash dinner came with biscuits that were as hard as a hockey puck, 2 Dr. Pepper that were flat and SALTY - SALTY! - and fries that were ice cold and thawed out, not cooked. This "food" is not suitable for human consumption! Manager, shift lead, franchise owner - you need to TASTE what your employees are sending out to the paying public. There must be a disgruntled employee doing this in purpose. Your store needs a visit from the health department. read more

The new $3 famous bowls are a scam.(see pics)This is the only KFC that sells famous bowls with a smaller ridged out bowl so less food fits in the container. I was lied to at the window when they said it is the origianl size as usual. Dont order famous bowls from this location until they bring back the orignal bowls. They obviously designed the bowls like this on purpose. Lying to the public is not ok. You get 2/3 the amount of food you would normally get. -As you can see the "new ridged" bowl pretty much tapers off inwards right at the ridges. It gets even worse on the inside as it tapers 3 times inward to a point.(lots of ridged plastic taking up space) The original classic style is from a post falls KFC. It is flat on the sides and bottom. The ridged bowl screws you 1/3 of your food. No joke. Boycott this kfc. read more

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Apparently ordering 2 chicken littles (just the sandwiches) was too complicated for the kid who took our order. He rang up a completely different sandwich, and it took the supervisor to straighten it out. In the meantime, about 10 people lined up behind us. read more

Yet again a terrible experience... We only came back just because it was late and thought that perhaps things had changed since our last visit. Sadly it has gotten worse. The VERY unfriendly kid who took our order (Xander) was not friendly, mumbled, and seemed disinterested in being there let alone help people. We ordered the $20 tender meal and the kid said he couldn't find anything other than the 8pc and he could let us know how much more the 12pc would be....it was too much to figure out apparently. We asked for macaroni as a side and were charged for coleslaw. Also asked for a $10 popcorn chicken. We also asked for a pickle chicken sandwhich.After my wife noticed the slaw on the order she asked Xander to make sure we got macaroni. He said he would let the guys know. We received our meal...cold tenders, coleslaw of course, and a large popcorn chicken...not the small bucket we paid for. And the chicken sandwhich we got was not the pickle one we asked for it was one of their hot BBQ ones. We didn't notice that the sandwich was wrong until we got home. I watched Xander pulling napkins from the dispenser to put in our bag...one at a time and he essentially had a wad of napkins he stuffed into the bag rather than pull a stack out and putting in the bag. We were told that the reason we got the small was they didn't have any more prepared and it would take a few more minutes to get what we asked for. The "manager" on shift got our macaroni and popcorn chicken for us and of course asked us if we wanted free drinks or cookies. He apologized for the inconvenience but by this point we were just done. This isn't the first time we have had a problem here. We have decided that we will not come back again. The first time we had an issue was right after the tenders were available and we got some little nugget looking things. When we complained we were told that we got them because they ran out of the regular ones and they went to a store and bought some terrible substitutes. Note to the owners....each time we come the customer service has progressively gotten worse. I wont be surprised if this location closes based on the terrible service. read more

Do not eat here, I don't know what is going on in this kitchen but we received badly overcooked chicken, the biscuits were doughy in the middle, and the coleslaw tasted like mildew/mold. read more

My chicken strips were like rubber I bought the 12 piece meal and I had to throw over half of them in the trash as they were uneatable all I could do is chew on them like a rubber toy. Needless to say I am not happy about this. read more

We ordered extra crispy chicken & got extra soggy chicken..this was a year ago & yeah I'm still upset about it. Haven't been since. ‍

So ordered online, the food was not ready, we got 1 spork for 5 people, and zero plates with our order. KFC has gone extremely down hill on quality. read more

I gave KFC 3 stars only because their chicken pot pie was so disappointing. It was all crust which was nice and crispy but that's the best that could be said for it. There was maybe 3 tablespoons of filling with perhaps 3 pieces of chicken and the gravy flavor was not good. From now on I'll stick to Marie Callender frozen pot pies from the grocers. They have way better flavor. For what I paid for this meal I could have bought 4 MC pot pies. read more

ordered off the website had two orders of chicken little wraps only got one due to a worker listening to music and not paying attention to orders would not recommend going here due to lack of discipline with workers read more

Staff is made up of a lot of younger kids so if you are looking for a friendly staff this is not the place to visit. Food is good pretty much what you would expect from any KFC and it was out pretty fast! My biggest complaint is there $5 fill ups are $5.99 if you make the shortish drive over to CDA Idaho you will get slightly friendlier staff cleaner location and a $5 fill up that is actually $5 lol. Over all staff is not very nice or well trained, Food is okay, the dinning room is in need of some updating and maybe a deep cleaning. chances are we will not be back. read more

The chicken sandwich and fries have been so salty the last 3 times I have been there, I will no longer do business there. Which is sad to say because all the other times I bought the sandwich it was very good. Their chicken sandwich is a fantastic value when it's not overly salty. KFC get your act together! read more

attempting to get a delivery from this location was an awful experience. new user to delivery order for KFC, the web link send you to order through Yelp (surprised but not an issue they are well known). I missed selecting delivery somehow, and the order completed and paid. Being unable to go an pick up I called the Yelp customer service, result here not very helpful told me to call the KFC location they could do nothing. Called the FFC location manager was rather rude and directed me to call a different number to get the order delivered. This continued for an hour, my order was ready all this time. This time the number was for grub hub customer service, finally a helpful and pleasant person. She explained to me the issue, said i would have to re-order and that she could cancel the order. Not trusting the rude manager at the KFC location I chose not to re order, I felt I would end up getting the old barely warm, rubbery order as it had been ready for so long. I will not order from this location in the future either, I had not read the reviews prior to my order it probably would have been a good idea, along with the rudeness of the manager. read more

Worst customer service, the manager was condescending and decided to laugh when I mentioned they messed up the order.

Called to find out if family meal special was still going on @ 2:30 in the afternoon, after the phone rang close to 100 times somebody finally answered and when confronted why it took so long she replied "oh yeah I'm sorry we were all too busy running around doing PREP work" Always some sort of issue with that location & we're just over it. Have better places to spend our $$ at read more

I'm writing today because a college and I frequent this location because we work close by, we always go through the drive through and on at least 4 occasions we have gotten Cashier: Sheree.. She is absolutely the most unfriendly person working there, she does not make eye contact, say your welcome, ask if you need anything else or even say have a good day. And if you ask her for anything like an extra honey or butter you would think you were asking her for $1000. Today was our 5th time through and we decided to call the manager and let her know what we had experienced. When we told her that we would have to find somewhere else to frequent for lunch she said "OK , well that's fine if you want to go somewhere else." I'm sorry but that is not how you treat customers. y read more

I get lunch here once a week. Drive thru is fast and efficient. Chicken is always fresh and hot. I loved KFC as a kid, but stopped going because I found other options for wings. But the grilled chicken brought me back! I hope they start up the grilled chicken again.... read more

Dirty. Staff left bag of garbage on the floor next to the front door and went back to the kitchen. Came back 15 minutes later to finish taking it out. Buffet not stocked. Dried out chicken and biscuits. What a shame from the old buffet they served. read more

This is an OK location but they don't honor the nationally advertised sales advertisements and sometimes the lobby is nasty as hell.

I really like KFC chicken but the 3$ chicken bowl was the not what I excepted. This was an entire bowl of masked potatoes with maybe a tsp of gravy mixed in with a lot of cheese on it. I don't like cheese and no one asked if I wanted cheese on it. I was looking forward to the gravy but couldn't hardly find any. There was a good amount of chicken nuggets included. read more

We just paid $22 for food that is not edible. This place is notorious for bad food, but it had been months and we thought maybe it would have improved. Nope, Chicken was so dry we could not eat it, the macaroni and cheese was yesterdays batch, even though we bought it around lunch time and the biscuits had large pieces missing. Spokane and Spokane Valley just does not have a decent KFC. Hopefully, the businesses will close and spare us all the crap meals they push out their doors!!! read more

I tried to place an order at this location, and the young woman who worked there was smug and arrogant. When I made a comment about the prices being higher than everywhere else, she said, "you can always go eat somewhere else." I left and called their complaint line, and someone was supposed to call me back, but of course, nobody did. The 29th Avenue location is much better, and the employees are friendly. read more

Ordered one of their combos on the drive thru. I was asked if I wanted cheese and bacon on my sandwich and I replied yes. Once I got home, I realized they had forgotten to add the previously mentioned toppings on my sandwich. Called the restaurant's phone number and spoke to the manager. She was very polite and offered me to come back and get a new sandwich. Once I returned, not only did she get me a new sandwich, but also got me a brand new meal and drink included for FREE. This is the best customer experience I've had at a KFC establishment. Now, I go get lunch there once a week. They made a life-time customer! Highly recommend this KFC specifically. read more

We got the chicken mashed potato and Mac n cheese combo thing it was very good. I have had a few bad experiences with this kfc but all in all it has good food and good employees read more