So, I have always liked Jack's food, but so many times the employees just turn me off. Today was SO different. Maddie was just super upbeat and friendly and literally made my day better. This location has been lagging for a while, but hopefully they keep Maddie around long enough to show everyone else how it is done. She needs like 5 raises. Clean as always, both inside and out. Looks like you are getting back on track , Jack! read more

Since the last time I've reviewed this location the customer service has increased dramatically. The staff is much more friendly, knowledgeable, and friendly. A HUGE improvement compared to before. This is how customer service should be. read more

It was my first time using their app...I got 2 burgers instead of 1chicken sandwich and 1 burger. Both the burgers were literally the exact opposite of what I asked for. The pictures are of the TWO burgers. No ranch... Reading is hard.. I guess. read more

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I don't ever leave bad reviews but holy s*#%. What's the point of being 24/7 if you can't serve 24/7. Working at night and it's the only place "open" in town. Roll in at 3:45am and they said "till is closed and computer resetting takes 20 minutes" go back to work come back at 4:45am (a whole hour just in case)... I get told "it's gonna be another 20 minutes". I understand it's not the most intellectual or integrity held job to have in the world, but don't f*%k with people's time. read more

they added nothing. why did I take a bite of my taco and it was plane jane. NO TACO SEASONING WHATSOEVER!!!.

Had to walk out of there today. I noticed Jumbo Jack is no longer listed on the menu (my beloved dollar menu item before 2008). They said it still exists. They wrang one up and wanted $7! For sandwich only. Wtf. They were in the mid $3 range until a few months ago. Sorry Jack. You lost another one. Even with the ordering function on this app, prices are even higher. read more

I got a door dash for this location. It took me 5 minutes to get there and then the lobby was closed at 2pm. I went through the drive through and they told me to come inside... how long does 1 combo take?! Maybe dont have the guy with the broken arm in a sling making the food??? read more

0 stars im currently here rn and have been for 15 minutes waiting at the feont counter for someone to even talk to me and this dumb worker is literally texting on her phone and pulling stuff out the fryer at the same time and km not even ordering! Im here picking up a door dash and still, in the time its taken for me to write this, no one has come up to ask me if ive been helped or anything read more

Worst service every. Arrived at 640 pm, ordered food, and sat in the drive-through line until 700. Went inside to figure out what the delay was. After I spoke up, the supervisor didn't know that the truck was still sitting at the drive-through for now 20 minutes. She asked why, the looking at the monitor, nobody but their Tomas in, and I watched here put the tacos in myself. I went back to my car and according to my receipt I got my food at 711pm. So that is 31 minutes in drivethough, that is just plan wrong. On top of that, the dam number on the receipt to take to the manager is disconnected. read more

Jack in the Box - Time I got my food. - Fast Food Near Me - Veradale, Washington

the girl with the red hair had great customer service and was really nice. The sprite was pink and the bathroom was clean 5 stars

Terrible attitude on drive thru speaker. Pulled up to the speaker and they said "what do you want", nothing from this place ever now. They should pay them less with this service read more

We have been to this restaurant a few times in the last couple weeks and it has been a bad experience each time. They claim to only have one cook so they offered for us to wait in the drive through for 15 minutes while he smoked his cigarette in front of everyone's cars. The times we did get service the employees were rude and short with us and the food is nearly cold when we get it. Avoid this Jack in the Box! read more

If I could leave zero stars, I would! What happened to Jack???? Ordered a quick burger and fries only to find LONG hair in the cheese of my burger with a side of burned fries. No buttery bun because it was smashed and from the looks of it, ON PURPOSE, burnt patty and the burger was put together by a 2 year old. PLEASE hire line cooks that can put a burger together properly and WEAR CAPS IF YOU HAVE HAIR! read more

Service was really slow and once we did get our food it was burnt and hard. Our curly fries were old and cold. This is the second bad experience we have had at this location we will no longer be going to this one I would rather drive 30 mins to go to a different location. read more

This place sucks, literally go to any other location. Ordered food from the drive thru and the lady was VERY rude and had an attitude the entire time. Not to mention her kids were in the lobby too. While I understand this is a fast food location, that's very unprofessional. read more

Ordered a combo meal, Sourdough Jack, bun was so old and chewy I could hardly eat it. It was also missing ingredients. No napkins, and a long hair on my fries. Ugh. read more

tyler is the goat. don't even care about the food. Legend. waited in a fat ass line and he was working by himself on a xmas Eve night. He was still so nice. What a guy. read more

The worker was rude the whole time we were ordering and then proceeded to flip us off and cuss at us while we were driving away. After we left she got in her car and and chased us down while yelling profanities at us. She also had her boyfriend in another car who was swerving at us and screaming the whole time. We were afraid they were going to pull a gun on us, all because she couldn't hear us. Zero stars, if I could. Do not recommend this place OR the employees. AT. ALL!!! edit: The employees name is Tamera read more

Not sure why they decide to close early every other night it seems. Super unreliable, go to Pines.

It's jack in the Box.....so don't expect much lol the biggest thing is customer service at this point. Some of the employees hate there job and it shows. Most the time it's the males.... Was there a week ago and the females two of them very polite good job read more

Rude ass people rushing us when we didn't even finish ordering like sorry you don't like your job if you don't like working there don't work there but rude ass Customer service need improvement in customer service the lady's name was tamera and she even yelled back at us horrible service and we had to repeat Ourself's like 3 times read more

Jack in the Box - Crusty fries - Fast Food Near Me - Veradale, Washington

Love the food... but the workers are getting less friendly. Today I ordered food and Monique didn't even greet me, didn't say 1 word. Just took my money, gave me my food and then closes the window. Monique didn't have 1 positive thing about her, her face gave it all Away that she isn't happy and you can't bring personal issues to work like that. Hopefully you guys can have your younger employees be more enthusiastic and even if they have to take a smile... well then do it. read more

Not a single employee was wearing a facemask correctly. The girl taking the order kept wiping her snotty nose and the manager had her mask around her chin screaming and freaking out at all her employees. If we get Covid we know from where. read more

I got food poisoning from here. I ordered 1 egg roll and a breakfast sandwich, that was all I had that day, the next day I was sent to the hospital for 10 hours. I have heard horror stories in the past from this location of there uncleanliness and chose not to believe it. Now I am a true believer I wont be back to this location, or any for that matter. read more

If I could have given zero stars I would because that's what this croissant sausage was. ZERO! Cmon dude. It was cold. Not just slightly cold. There was no heat anywhere to be found. I was the only one in line at the drive-through and there was no one in your dining area as I clearly had a line of vision. The fact that about 2 minutes elapsed between the time I ordered it and the time it was handed to me should have been a clue. There are plenty of other options and I will make sure to go elsewhere. read more

Rude employees and I feel like I'm always bothering them when I order. I would go to a different store if there was one closer.

Loved it! Croissant sandwich was crisp and sourdough was amazing! Fries were fresh, everything perf on the tacos. Great service too! Loved this spot even though the reviews were dumpy. read more

Literally downloaded this app and made an account just to write this review about how poorly made this burrito was and it's all ripped and messy and just a disgrace to all foods everywhere. Whoever made this should eat my ass. read more

Don't coming around 8:00 am because don't have good service and only attend the drive thru and the attitude of the employees it's unfriendly I'm waiting in the counter for 10 minutes and the employee said only service for drive thru read more

I asked multiple times to make sure my kids ' cheeseburgers was plane and they told me they would be never give me no napkins never give me no forks to eat my teriyaki bowl with worst customer service ever do not recommend read more

They won't serve you if your on a motorcycle they will let you sit and not say anything

I wish I could give this location 0 stars. Every time we get food, something is missing or the order is completely wrong. I'm serious, every single time. The manager obviously is just hiring idiots that can barely work a minimum wage job. I've worked in food and in retail and I have never experienced such a terrible crew. This whole location needs to be reevaluated and cleaned out. They are rude and idiotic. read more

Worst service I have ever received!!!Placed an order on the mobile app without any problems. Get to the restaurant drive thru and they state they don't have my order. They say it takes 15 minutes for the order to come through ,even though it has already been 15 minutes since the order placed and the mobile App stated order would be ready in 5-7 minutes. Then they tell me they can't make breakfast even though you can order it and the menu states "All day Breakfast". Staff was very rude. Once received order got home and found they forgot our two orders of fries, we only got 5 out of 7 jalapeño poppers, the sourdough jack had no cheese or ketchup and we didn't get the breakfast sandwich to boot! Very disappointed in Jack in the Box. Will NEVER eat here again! read more

The workers at this Jack In the Box are so nice. The lady that works the front in the day time is amazing. She absolutely makes you feel comfortable here and you know she cares. The food is pretty good, but hey, it's fast food, what do you expect? I mostly like this place because of the workers. They are great. read more

So just got dinner for the family. I specially asked if an item was in the bags. He said it was. Got home, it wasn't. Then I opened one of the burgers, no burger! Yeah, whole sandwich made up with no burger patty! How does that even happen??? read more

Very poor attention to the details of the customers order. Once again tonight we got home with large drinks that were supposed to be Diet Coke, but had the flavor of lemon lime. Drove back to the store, They corrected the order but offered no compensation. I frequently drink ice tea, and all to often they throw a coffee bag in the tea pot. If you go through the drive thru, Always, I repeat always, check your order, including the drinks and change before you move from the window. This is the worst Jack In the Box I've every ordered from, and I've ordered from many. read more

Quick hot lunch, great service. We came by on a Thursday at 3pm. We had two small combos. The younger lady with glasses working the drive-thru was very pleasant and attentive. Our food was hot and delicious. 5- star experience. read more

Whoever was running their speaker at the drive-through today needs to learn customer service and was very rude. She was rushing us, she kept interrupting us and she had a really bad attitude. As for the guy at the window he practically started an argument with me over something I know I didn't get in my order. I know how customer service works and I've worked in fast food restaurants. Those employees don't know what they're doing. We will never be coming to this one ever again. read more

Got they're chicken sandwich and onion rings, the chicken sandwich was so gross spit it out immediately the rest went in the trash. read more

Jack in the Box - Fast Food Near Me - Veradale, Washington

They screwed up my order my husband esophagus by putting tomato product on his ketchup then scrapped it off..thanks guys.. Then when we tried to fix the mistake the so called manager started arguing with him even when it was showed to her. Thank you to the gentleman behind him who flat out said it's wrong fix it... I will not new going there anymore with rude And disrespectful people.i cansee mess ups but a act your age and positionand accept out and fix it read more