I think about the great history of Colonel Sanders and his original Kentucky Fried Chicken restaurants. Then I visit this place, and of course I am super disappointed. Combining of KFC's and Taco bells by corporate was a terrible idea as well. This particular restaurant not very clean. Also, this is the only location in the area, so they don't have to be very good. The items here cost more than in most other regions of the USA, again because they are the only KFC/Taco Bell around, so they can charge what they want. - I might give them one more shot if I get one of those crazy cravings for some of that original recipe chicken, but this store ranks near the bottom of my 'go to' list. read more

This is so bad, there's a girl with glasses that doesn't look your way, didn't wash her hands after throwing trash away, is touching people's food with garbage juice hands. And it takes 20+ minutes to wait for an order, the food looks to cooked and was burnt, chickens the shape of a rat. It's DIRTY and smells like cigarette smoke. Everyone who works there doesn't know what they're doing. I do NOT recommend read more

KFC - Girl in the red shirt was the trash juice hands lady. As well as 4 eyes. - Chicken Wings Near Me - Saint Albans, Vermont

They always forget something in my order! Or taco bell gives me something I did not order!!

this place is unbelievably dirty not all but most of the staff is incredibly rude. Leaving you at the counter for extended periods of time. my last experience I found so much hair in my food it was either intentional or incompetence either one is unacceptable. read more

This place SUCKSSSS I just spent 30-40 mins waiting for my ORDER TO BE TAKEN then I'm trying to say my order and the guy taking my order could not register what I was saying I had to repeat myself five times and then when I went to the window I had him say it once more and he had an attitude with me. I sat there for another 40 DAMN MINUTES watching them talk and walk away from their jobs and making the food with NO GLOVES ON. I also said 5 DAMN TIMES spicy chicken with no pickles then watched the guy PUT PICKLES ON THE SANDWICH. he gave me the bag and I told him I said no pickles five times and asked if he could remake my sandwich then he throws attitude saying I didn't hear that. OF COURSE YOU DIDNT BECAUSE ITS NOT MADE RIGHT. he continued with the attitude talking trash with his coworkers and to HIS MANAGER. The manager says just make it and he does. Then I realize I don't have the 12 piece nuggets PAID FOR and that's when the manager comes up with a bigger attitude saying she REMEMBERS MAKING IT AND PUTTING IT IN THE BAG. I was so done at this point I just handed her the bag and the receipt and SHOWED HER THEY ARE NOT THERE. She then realizes the 12 piece is RIGHT BEHIND HER and shuts up real quick. I asked for the general manager's number because I have now spent and hour and a half at this KFC in Saint Albans longest I've ever spent in a drive through. They then locked the window and wouldn't give me any number and threatened to call the jobs. THIS PLACE IS SHIT DONT GO HERE. read more

This is the worse place to get food, it's expensive and not worth it at all especially the spicy macaroni and cheese bowl they just put sauce on it and called it a day the macaroni was cold. I 100% DONT RECOMMEND THIS PLACE. I'm absolutely disgusted. Don't even look at the stars because I give this place 0 read more

KFC - This Mac and cheese bowl gross. - Chicken Wings Near Me - Saint Albans, Vermont

Worst kfc ! Service bad! They forgot the drink. There was one fried lashes on the fries. Chicken was pissing oil. Washroom did not have lock and twice opened by two persons. Was just too dirty to use. Ambiance : i can feel that they are not happy read more

I wish I would've looked at reviews before I ordered/paid. Drove 40 mins one way to get a large KFC order $60 worth!). Got there in time and there was a car blocking the drive thru~ no one it tho, so I go to enter the restaurant but there's a handwritten sign in the window saying closed for maintenance. In disbelief I sat for a moment, when some scrubby sorry looking dude walks out wearing a uniform (the only way I could recognize his 'employment'). I call to him ~ ignored. I yell to him louder and he turns to me and says "we're ankle deep in water we're closed".. then walked away as I tried talking to him. Are you people for real? Like it felt like a modern day twilight zone moment... read more

There's a reason I never Come here thus good is completely un edible and the person taking the order was not friendly and didn't get the order right read more

Where do I start! They forgot the fries with my kids combo meals. The kids got their sandwiches and the drinks but no fries. The chicken strips did not have the sauce with them. I specifically asked for BBQ sauce. My cole slaw did not have any plastic spork to eat it with. We ordered regular Pepsi and got all Diets instead. (There is a difference in the taste). No butter for the biscuits. Also did not get a single napkin in the bag. The line was too long to go back to try to get them to fix the problem. They are too slow. I will go elsewhere next time I need something to eat. read more

They're extremely slow, rude, and it's just a terribly run operation. I'd be disgusted to be the owner, but obviously they could care less considering their staffing choices or practices. read more

This is the worst KFC i've been they are rude as can be! The fries are stale and cold, we asked them to give us a new fries next thing they said they're going to call cops on us! What kind of business they are running in there? They treat us bad, hoping that the owner will teach their workers better and how to treat their customers. read more

KFC - Stale fries from KFC Saint Albans! - Chicken Wings Near Me - Saint Albans, Vermont

They charged my card twice! When I called back they refused to give me my money back and told me I was lying and called me a b*tch

Beyond bad. Beyond rude. This is a ridiculous excuse of a food place. The last straw was they ripped is off for more than twenty bucks with no access to a refund. There are plenty of places that have better everything. This place should be closed as an embarrassment to the brand. read more

This place is a shit whole disrespectful didn't get everything we asked them for. They were rude over the speaker when we were ordering. The guy in the window was eating food with gloves on then licked his fingers and didn't change his gloves. Also the chicken wasn't fully cooked. This place is disappointing and if I could give this place zero stars I would. read more

woman was so rude that worked their, waited in line for 35 mins just to get to window for them to say they have none of my order. woman laid to me saying their weren't taking orders inside to have 3 people walk in while I'm in line an got food. kinda bullshit getting laid too an then waiting 35 mins to have them tell me they have no fries or biscuits an no boneless wings, so they didn't have anything I ordered. this place needs to get shut down read more

I waited 36 minutes in line for coleslaw saw many issues first was wait then saw lady at counter she told us fuck off don't come back other one made rude comments I guess I don't know if they see customer service as a joke but I would never speak to customers that way read more

This is the most ghetto disgusting restaurant in the town of St. Albans. I would eat food out of the garbage before I would ever eat here again. There was one really nice guy working there but other than that, I was genuinely scared for my health and safety the entire time I was in there. Not to mention that the food was poorly made, the sour cream was on the outside of my taco... if I could give less than one star I would. If you want real fast food go to McDonald's or Burger King. read more

Went to get some Taco Bell today, one of the only ones in the state mind you. Got to the order screen and was told Taco Bell have a 15 - 20 min wait (no sign anywhere for warning btw). I told them I was willing to wait, then was mocked "you're really gonna wait 20 minutes for Taco Bell?" In a wicked snooty/stuck up tone. I explained very respectful that I didn't have much of a choice, that's when she screamed through the speaker "ugh okay you f***ing c*nt". That's when I told them I'm no longer ordering and as I left the order screen the women was continuing her very foul language and I wasn't even there anymore! She kept screaming and running her gums. I requested the name of the person to make a proper report because that's just completely uncalled for, that's when the whole crew started staying lies how I was screaming and calling her names and everyone was denying even saying anything. This place is an absolute joke, don't even try to visit cause you won't even be able to order before being verbally abused by these people. And special shout-out to their corporate office for doing absolutely nothing to handle these issues. I scrolled yelp for 10 mins and saw over 50 bad reviews for this place. read more

Fortunately, I do not come here often. I went a couple nights ago and ordered for myself and the person I was with. After we waited an extremely long amount of time (our chicken was being cooked, so originally we did not mind the extra wait time - noted by the cashier), we finally received our order and made our way back to the car. We checked our bag and realized they had forgotten a side we ordered (a $5 side) and as we were about to head in to grab it, a staff member came out and LOCKED the front door. They hung a note saying "Dine-In closed, use Drive-Thru" which was odd, because it was 7:30 PM. They don't close until 9-10PM. So we had to sit in the increasingly large Drive-Thru line to grab a side dish we paid for. We waited then 30 minutes in the drive-thru line. We received our side order, but it wasn't worth the extra wait. Pretty awful experience. I would recommend the many great places to get take-out just inside the plaza next door. read more

Workers constantly bad mouth the customers calling them retards and everything else. I go in to order on 12/23/2021 and get called a retard because the lobby was closed and I didn't know. There was no sign on the door saying the lobby was closed. Four weeks before this I tried ordering through the drive through and get yelled at that they didn't have what I wanted and wasn't even allowed to finish my order. read more

WHY DOES THE DRIVE THRU TAKE A MILLION YEARS??? What the hell are they doing in there? Killing the chickens for each individual order?! I have never sat in the drive thru line for SO long at a place. And to make matters even worse, the dining area isn't even open!! You are literally only focusing your energy on the drive thru and it STILL takes 15 minutes per car. This is by FAR the worst KFC location I have ever been to. It does not even deserve stars. read more

Employees are not professional, they don't care about their customers, and they couldn't look more unhappy and miserable if they tried. I waited 35 minutes for 9 dollars worth of food. My chicken came out rotted my fries were old and rock solid. This place needs to close before someone serious gets sick from the food. Let's take this place down and build a chick fila this place is shit! read more

Very slow Saturday night, several frustrated customers inside. All staff was friendly though. Good quick meal if you're crossing the border. read more

KFC - Inside of restaurant - Chicken Wings Near Me - Saint Albans, Vermont

This place was very rude and made shitty food for us the chicken sandwich was raw and fries were very salty i would not recommend this place to anyone who want's to go needs new management read more

Food is what you expect. Wait is always super long. Not worth it unless you really have a craving.

This is the worst kfc i have ever been to the employees are as rude as can be they actually do anything they can to piss customers off and laugh at them they refuse to take a 50 dollar bill for a order that came to 49. And change told me I needed to go get change I was annoyed but not disrespectful I stated it would be nice for them to have a sign at the order screen for people to know they put a rude sign there telling people they only have two employees and to be nice or leave !!! Which I find super distasteful for a business. After going across the road to get change for a 50 sent my so. In to get our order the girl was super rude told him we had to go wait in line again they wouldn't give it us in the lobby it was only for mobile pick ups. To go get in line again to her to the window and have it locked with a sign telling me they will not serve me to leave or they would call the cops seriously! U made me wait in line again after getting the change u asked for only to refuse to serve me and then when I said this was so uncalled for he told me to bad sweet cheeks leave or I'll call the cops my daughter recorded the entire encounter I have no idea how this place is on business. read more

This is the worst KFC I have ever been to. We were first in line with our order, and after five other people ordering their food and then getting their order, we were the only ones left in the store. Turns out our order had been deleted off of the screen and no one had been making it. We waited another ten minutes before we finally got our order, after dealing with a snappy cashier. I didn't think to check the order myself, since the cashier went down our receipt and made sure everything was in our bag (or so I thought). When we made it all the way back to Colchester, a 40 minute drive, we found out that THREE of our items were missing and one of them was the wrong item. I will never go back to this location and everyone else should steer clear as well! read more

Where to start? This has got to be the dirtiest fast food restaurant I've ever set foot into. There wasn't a clean table or chair in the entire room. The floors looked as though they hadn't been swept in a week and have never been deep cleaned. The grout on the tile floor had caked dirt and grease. The walls were stained with who knows what. The building obviously has never been renovated, painted, or even cleaned since opening. The way the staff were acting you could tell they didn't want to be there and had no pride in there work. read more

Placed my order for lunch at 12:16. After watching my wife's and my potpies sit on the warmer for over 20 minutes I asked for the manager. Was given a first name of "Barb" and she will be here tomorrow. Finally was given my food at 12:40. Then watched as the shift manager gave out 3 cash refunds for slow service. CUSTOMER SERVICE AT ITS BEST read more

Combo KFC/Taco Bell here. I never bother with the drive thru even though it seems very busy around lunch hour as I'm always worried they will screw up the order. Doesn't seem to make a difference inside though as the last time I was there, even after the cashier reviewed the order, they still forgot to include items on my order. Although the service is fairly quick for even large orders. The kitchen looks filthy and disorganized. My girlfriend got badly sick afer the last time we had food from there. The menu display is kind of a mess too as they have both franchises operating the same counter. I honestly don't understand this concept. read more

I had the worst experience. I ordered a burrito and had told them not to put cheese or sour cream on it as I am allergic to them. They put it on anyways. I took it back up and they put sour cream on the second one. That is twice they screwed up my order. The cashier didn't act like he wanted to be here. Could not understand him at all. He spoke to soft and didn't care that they messed my order up and it could have killed me I will never come to the Taco Bell KFC ever again read more

The last three times we have come here the lines are backed up out to the door and wait is 15 minutes, then 10 minutes to get food Just to turn around and bring three out of four orders back because they were wrong. Manager is argumental at best. I watched 3 couples and two families walk out before even ordering. We will not be back. read more

Very slow service. Waited 20 mins for chicken meals. And after waiting the order wasn't correct. Customers other then me frustrated as well.Employee's seemed pleasant. Not organized. read more

KFC is honestly the greasiest place I've ever been. With soggy nachos and absolutely horrid tacos, KFC needs to leave and just like, stop. I've been hearing rumors about actual fried chicken heads being found in many people's "chicken" buckets. that is insidious to me, since I have eaten at KFC with my family. I am disgusted. They need to sweep their floors and get themselves together. in my opinion, KFC is like that one girl who is always drunk and that none wants to deal with. read more