***Chicken Nuggets (level: mild) --- but nuggets are…read moreextremely well done and very tasty. The batter is very thin and Airy while holding lots of seasoning. It doesn't feel overly greasy at all either. ***Cilantro sauce --- this is a very noteworthy sauce here. The sauce is rich and cream by but not overbearing while the cilantro flavor is very pronounced and refreshes the palate. ***Fries - EXTREMELY crispy!!! This is honestly one of the best rides I've ever had. It's well seasoned and not overly salted at all. The crunch on every bite is amazing! It could not get any better. ***Sandwich (level: honey butter) --- honey butter was a bit lackluster in flavor and texture. Of note, the Whataburger honey butter sauce is much better. The staff here are extremely friendly. Elizabeth was very cheerful and helpful. This added to our pleasant experience and energy. Parking may be a bit tricky depending on what time of the day you go. May have to park further away and walk to the restaurant.

Clean facility, nice staff, fast service. I'm a hot chicken fan. These folks are planted right in…read morea Mecca of food stops in Cinco ranch and will do just fine. But, if I am comparing to Dave's or even Urban Bird they are getting the bronze medal.

Heard this is one of the best fried chicken chains in the country, normally only located in gas…read morestations. Finally going to get a taste of their Cajun recipe chicken

We tried this place a week ago, one day after they opened. Chicken so good it'll make you want to…read moreslap yo mama-in-law... their elote is and the chicken sandwiches made us return for more yesterday. I don't know how they make the fries, Mac, spicy chicken and sauces work so well together but everything we've tried here has been amazing! Their fruit lemonades & juices are fresh and delicious. Their customer service is excellent, bathrooms and restaurant are incredibly clean and their menu has lots to offer! Try anything, you won't be disappointed. Returning for the third time next week. Winner winner chicken dinner.

Their wait times are over 35-40 minutes, for a FRIED CHICKEN SANDWICH!!!!!!!…read more I first went there about 7 days ago, and waited 30 mins to get my order. The food was decent, so I figured id give them another try. Yesterday (july 17, 2026), i ordered over the phone at 8:55pm. After arriving at 9:10pm, the staff mentioned my order is not ready, which was okay because i got a text saying my order will be ready at 9:15. They made me wait another 25 mins, and gave my order at 9:35pm, adding total wait time at 40 mins (again all this time for a frickin fried chicken sandwich!!!) After giving them the benefit of doubt after my first time, i can safely say, they don't give a shit about customers time. If im ordering a fast food chicken sandwich, i shouldn't have to wait 40 mins to get my food. I regularly order from Laynes Fried Chicken in cinco ranch, and if i place an in person order, my order is 9/10 times given to me in under an 10 mins. If its a pick up order, it is always ready when i arrive (usually arriving 10-15 mins after placing) If nothing else, urban should contact Laynes to learn how to quickly prepare fried chicken tenders Was my second and last time at Urban. They need a complete overhaul of their process and need to make their staff more efficient. PS. I got a text at 10:38 saying the order is ready (one hour after picking up and eating my food - see the picture for reference), LOL

Menu is right at the entrance which is so convenient! Cashiers are also very efficient. Place…read moresmells clean and staff is very friendly!

Stopped in for lunch. It wasn't busy thankfully. I ordered the fries and chose to dine in. Food…read morecame out hot and fresh. The fries were good paired nicely with the mac and sauce. I ordered the large portion but I only needed a half order it was so much food. I do wish the staff was friendlier and more welcoming.

Loved this place! First time here and stopped in for lunch. So many options for chicken salad…read more Tried the buffalo chicken scoop with the broccoli salad and fruit. Was absolutely delicious! Highly recommend the broccoli salad!

My wife and I have really enjoyed getting take-out from here. The quality has always been…read moreoutstanding and the price is extremely reasonable. The workers are always polite and professional. For under $25 - we can eat here. I have found their mobile app not to work sometimes with adding a past order for their rewards program. Also their drive thru is a little hard to maneuver at their location. All in all we love going eat at Chicken Salad Chick!

The place was quiet, the service staff was friendly. I got…read morethe chicken strip meal with the fries. The chicken strips had a good flavor, I got the mild. The seasoning on the fries, I could've done without. It had a sweet taste to it and I felt took away from the rest of the meal. My daughter had the Mac and cheese fríes, but she didn't enjoy hers either because of the same sugar spice on her fries. May try this place again but will have them hold off on the fry seasoning.

The flavor of the fries is great. But we are severely disappointed by how soggy the fries are and…read morethe tiny portions. Hope the management team improves the amount in each order or they will be losing business from other upset customers like us!

The food was absolutely amazing! I hosted a lunch-and-learn event and catered from Las Brasas…read moreCharcoal Chicken, and everything was delivered perfectly. All of my guests kept talking about how delicious the food was and were so impressed by the amazing flavor of the chicken...it was THAT good! A huge thank you to Patrick for the excellent recommendations for our party trays, which included 3 whole chickens, rice, pasta, and plantains. And the sauces... oh my goodness...they were incredibly flavorful and made everything even better. We will definitely cater with you again! Thank you for preparing our order before the restaurant even opened. That level of service is truly exceptional and powerful. I can't thank you enough!

Enjoyed the chicken and fried fish plates that came with two sides…read more They marinate the chicken with 14 spices overnight before roasting. This is the second location (first one is in Houston) and is convenient to where we live in Sugar Land. It's clean and inviting! The fried plantains were tangy and slightly sweet. A tasty finish to the meal. There is an affordable lunch combo and a variety of plates for dinner. Sometimes they have lemonade, which is not on the menu.

We picked up wings from here yesterday & they were pretty slow when we arrived. We ordered right…read moreaway to go & got our wings within like 10 minutes. The space is pretty small & could be nicer but overall, no complaints besides the prices. I remember Wing Stop being more affordable...

Very very trashy place, EVERY single time I order from there and try to give them another chance…read moreout of multiple they never give me my complete order and then when I try to confront them about it and call them they say I have to pick it up, I'm very surprised to see this place is still open, it's in such a good area but just very very bad and employees that just don't care and are miserable

I've just moved to this area for work and glad to know that just down the street there was a…read moreWhataburger, went in for lunch and had the please of being served by Rose-who was very pleasant ,smiling and be very patient while i was looking over the menu... Great customer service all the time with Rose whenever i come in .. She made the wait pleasant .. Thank you Rose PSR....

This location has only been bad experiences from missing food, drink or condiments. Service is…read morevery slow and they even screwed up my mobile order and told me it wasn't received in system. They told me to wait for the order. I was sitting in car for over 45 minutes and eventually told them throw the food away causexiveas leaving to their representative via mobile app. Never came back.

I love it here! Always come and fries are fresh crew is super nice. So sorry for the times football…read moregames are around! Saw how poorly they were treating the establishment.

KATY, TX 77494 / CHICKEN / 02-02-24 / TAKEOUT DINNER…read more +The chicken fingers were piping hot. +The crinkle fries were crispy and nicely, hot. -No loyalty rewards program. -You have to buy a drink with a combo. What we ordered: 1 Caniac Combo (6 fingers, coleslaw, no toast, extra fries) $15.99 2 extra chicken fingers $3.62 Total: $21.23