The line in the drive thru went quickly - the food was ready faster than I thought it would - then I found out why - once we got to our destination to eat there were no: -sporks -napkins -paper plates Chicken is messy enough - although good - please take the extra minute or make up a checklist to ensure that all of the to go orders have the essential accessories in order to enjoy the meal The food is good. read more

Every time I have been here there's a long wait, or plenty of excuses. Also, dining room is dirty, entry way always dirty, bathrooms smelly and gross. When calling to talk to management I get told "we're busy, he/she said call back later." Very poor management... This used to be a nice place. This particular visit was during lunch. Bathroom and messes shouldn't have been that way. Disgusting. read more

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It's fast food so it's on that scale. The middle of a parking lot. Most of the business is drive through as you can imagine. Inside was is retro design and decor super clean friendly staff inside. Really walked through what to me seems like a confusing menu. The food is what it is. KFC just seems to me to still make the best Fries Chicken. It like a once every six months treat we definitely don't over indulge. Service and cleanliness inside are what gives this a fourth star. It's a trip down memory lane not taken too often. read more

KFC - It's the Colonel - Fast Food Near Me - McMinnville, Oregon

Service was not even professional- I had to come back twice within 1/2 hour because the restaurant was so behind on orders. this was the second time that a car was parked in the wrong area- Once I received my order thru the drive thru I was told I had to back up and go around the cars that were literally parked in the drive thru - the employee mentioned that is where they told the customer to park - I mentioned it's the drive thru lane and not a parking space then the employee decided to tell me I was incorrect and it was a parking spot - I asked to talk to the manager but then another employee came up and said the same thing and that the manager was busy. I used to work at KFC and always thought that this company food chain was a top notched, professional, and extremely great with customer service - NOT THIS RESTAURANT!!!! When you see the pictures of the location they had the customers parked you will see what I'm talking about - PISS POOR EXCUSE FOR A MANAGER read more

KFC - This is where a parking spot was supposed to be? NOPE still a drive thru lane - Fast Food Near Me - McMinnville, Oregon

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Service stinks. They act annoyed that you are there. The food is great but prepare for a wait. They move slowly. I don't know why management doesn't do something about the poor service. read more

Took my order and then didn't fill it for 40 minutes because "they forgot to call it." Saw it on the screen but just kept letting the time tick by. read more

I come here because my daughter loves the sliders. A mini sandwich with a small chicken tender on it. The last three times I've been here I've had to wait nearly 15-20 minutes for one sandwich and fries!!! Literally no long line. They take your order and ask you to pull ahead and park. Why does a freaking chicken place not have a constant tender prep going. Boggles my mind. I'm gonna try and brain wash my daughter into not wanting this food. Sucks! read more

Every time we try and get food there, they tell us it will be at least a 35 minute wait.... idk what the deal is and why they suck so bad. We need to stop trying to get KFC! Disappointment every time! read more

Food was greasy, bland and expensive as 'F' Circle K's chicken is a thousand times better. read more

Just stopped in at 12:30 today. LUNCH time! I ordered chicken nuggets and then a 3-piece meal. She asked me if I wanted "Original" or "Crispy". I said "Original". She then told me they were out of "Original" and did want "Crispy", Said, no, I"d like Original.... she then told me it would be a 25 minute wait!!!! WHAT? It's Lunch time and no "original" chicken and a 25 minute wait!!!! This is crazy! I told her to cancel my order. read more

The Manager Cody catered our funeral reception. He delivered the meal to the church. All the chicken was fresh and beautifully laid out in trays. Everything was fresh and delicious. I would highly recommend this KFC. Thank you so much! read more

I didn't get my Mac'N'Cheese or Chicken sandwhich. The service was a bit slow but not too bad. Could've been worse though i guess.

every time I come here something's always wrong. When I'm ordering and drive-through they cut me off mid sentence and always have an attitude. When I get my food, something's always missing or wrong. Never get any utensils or napkins and even sauce when I for it, they back in the window but still never show up in the bag and always waiting for 20+ minutes. read more

By far the best KFC I have ever been too! Employees are always very friendly and helpful. I always get my food so fast and it's always very fresh and delicious I also love how clean and festive there lobby always is read more

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Much gusto this was def finger lickin' gooood soooooo so....so g..oo.d day!!!!!!!! The greeter was so good.

Went through the drive thru and watched an employee drop all our chicken on the counter then she proceeded to pick it up with her bare hands and give it to us. I asked her to please not give us the chicken she dropped everywhere and she gave us a horrible attitude and began to argue that the counters are sanitized. She "re-bagged" our chicken and gave us the same chicken. RUDE RUDE EMPLOYEE. read more

Worst treatment ever by staff who were only concerned about their "drive-through metrics." They claimed my food would take an "extra minute" and wanted to me park and they'd bring it out to me. I said if it was only going to take a minute, I'd just wait. Naturally, it was going to take way longer than a minute (they were lying) and they didn't want me holding up the drive-through line, but I knew if I parked it could be ten minutes before they brought me my food (there's no incentive to be fast), so I refused. They called me names and brought the manager over to yell at me. She whined how the delay would reflect on their food delivery time at the drive-through. I said, "First of all, that's not my problem. That's your problem. Second, having me park and wait for my drive-through order is cheating. You're trying to make it look like you're handling the orders fast, but you're not. How is that honest?" This started a big argument and they said the nastiest things and swore at me, using foul language. I couldn't believe it! I said I'd report their awful behavior to the corporate company and they laughed at me and said they aren't corporate owned and the corporation can't do anything to them. Then they gave me my money back and I didn't get any food. I did complain to KFC headquarters and they didn't do a thing. Not even a letter of apology or a coupon or anything. I have vowed to never go to any KFC ever again and I haven't in ten years. This one horrible restaurant ruined the whole chain for me. I don't do business with companies that don't stand behind their product and make things right. read more

Very disappointed my last time there. The chicken has shrunk and they now have smaller buckets to put it in. The sides are also smaller. In the last four times I've been there, they forgot something each time. This time it was the lemonade that came with the family meal deal I ordered. Other times they forgot mac and cheese that I paid extra for, or another side. It's across town and not worth the effort and gas to go back for it. I will not be going back. read more

This isn't a problem with the food or the staff. This is a problem with the owners of this franchise. I ordered at the drive-thru the same items available on the app. The total should have been $48. Instead, the total was $59. When I asked about the difference, I was told "we don't sell that bucket here". No one had told me at the time of my order that they were substituting a different bucket meal. Nor was I informed of it when I got to the window. It was dinner rush on a Friday, so I waited until Monday to call back and talk to a manager...assuming that it was just some sort of confusion. The manager explained that they have a different menu and that if I ordered off the app, they would honor the price, but since I didn't, then I had to pay $11 more for the same food. This is how a business loses me as a customer. Not that it matters to them, they are the only KFC in the area. read more

Didn't receive correct order. Wasn't given a receipt. Stupid me should have made sure they gave it to me. We should have received extra crispy chicken and extra Cole slaw. Got soggy, oily original and no extra slaw. When you work long hours and spend 50 bucks on dinner and you get stale biscuits and gut bomb chicken, I don't know what to say read more

Pre-Ordered online for pickup 2 hours later during 5pm rush. Felt it was necessary since they are frequently OUT of chicken oddly for a chicken based restaurant. Went in to pick up, my order was pulled from a rack shelf on the left of the counter. No heat lamp, no heat trays, nothing. They CLEARLY filled the order when it came in 2 HOURS earlier. Got home a few minutes later, found they forgot extra gravy that I paid for, oh well. Then the big surprises: Somehow a 10pc feast turned into an 8 pc. meal magically. They have it online and I paid for it online, but they only have 8 at this store apparently even though I ordered to pick up at this store? So, missing 2 pieces of chicken, the drink, cookies, napkins, and extra gravy that all added up to 30.89. Even worse: The ENTIRE meal was COLD!!! I mean COLD, not even slightly warm. I ended up feeding the chicken to the dogs because I'm not someone that wants food poisoning from cold, extra soggy, instead of extra crispy chicken. The only thing that was ''safe'' to eat was the coleslaw, and even it was room temperature. Over $30 for a dinner that went to the dogs and I ended up making frozen pizzas for the family instead. If you order online or the app, DON'T SCHEDULE IT EARLY! They apparently cannot coordinate enough to get it ready at the time it's supposed to be picked up, they do it right away and let it sit on a cold rack. Why is there a scheduling option if they can't read a damn clock?! Such a waste. I won't be going back. read more

I came here and got a bucket meal and they packed that stuff so fast I didn't even put my money away these people have the cleanest dinning room I have ever seen! read more

Just picked up dinner For my family. The new chicken in the famous bowls were definitely a new favorite in This house. The new kids meal were a huge hit with my son. He ate every bite. The options for picky eaters were exceptional. When I got there there was a couple cars ahead of me. They were very fast and kind. I had my food and ordered within 10 mins with a huge dinner rush. I am very impressed this place is definitely on a uprise. read more

Came into the the store Naomi took my order she got everything right my order was fresh didn't take long at all super fast service every time I come in it's always amazing service!! Lobby was very clean read more

The chicken strips were paper thin. 3 to 1 compared to the breading. Do all kfc's beat their chicken paper this?

They've always been able to make me feel like family here. Every time I come in they're very friendly patient and they serve delicious food and not to sound crude, but the lead chef is very attractive, but that's besides the point. I love how when I walk in I'm greeted with smiles on everyone's faces and they're very kid friendly always allowing the kids to feel just as important as adults. I recommend eating here cause I sure as heck I'm going to continue eating here. read more

Ordered 2 Spicy Chicken Sandwiches and a Large Sierra Mist at the drive through.The sandwiches were fine but the drink had no flavor so I tapped on the drive through window and the gal inside said she would change the machine and bring the drink out.We waited about 5 minutes before she came out and I was sorry I ordered the drink.The drink tasted musty/moldy as if they haven't cleaned the ice making part read more

Ordered a 8 piece fill up right when the store opened and luckily it was through door dash because the coleslaw tasted old as if it had been made days prior and then the chicken they put in the bucket was like tiny wings and drumsticks like Buffalo Wild Wings size?? Couldn't have been out of chicken because they had just opened. For the price of almost 30$ it's not worth it till they provide proper size chicken. Thank god DoorDash gave me my $ back. Won't order from here again read more

Horrible food I won't be going back and I eat there a lot I will spread the word Horrible food slacking in customer service. People are great !!! Cody was awesome !!! Please make the food worth the money coming in for it .. read more

KFC - Horrible food slacking in customer service. - Fast Food Near Me - McMinnville, Oregon

I went on drive thru ordered what I needed, the person at the window took my money, he never asked or told me the amount I owe or nothing. He just opened the window made eye contact with me and that's it. I remembered how much I owe him so I gave him my card. He handed my card back to me in a very rude way. He then gave me my bag of food. He didn't ask if I wanted sauce or anything. After I took the bag I was going to ask for ranch for my order but he immediately closed the window and did not even say "have a good day" or anything at all. I waited for him to see me still out parked so I could ask for ranch but he just saw me and left my sight. Very upset about this. It seems that there's always issues in this kfc. Rude employees, they don't know what customer service is at all. Why work there if theyre not gonna treat customers with respect. The name of the employee is "Mike" read more

KFC - Fast Food Near Me - McMinnville, Oregon

Service was excellent, both of the employees behind the counter were very polite, nice, and on the ball. Kind sad that they don't have popcorn chicken, now they have funny looking chicken nuggets. Not terrible, just not the same. I'd give it 4 stars but the prices don't align to the amount of food you get. We got two meals, both with small sides and a drink, for $15. Yikes. And they aren't kidding when they say 'small'. It was like four bites of cole slaw! But, if you're craving some fried chicken and a delicious flaky biscuit, not a bad choice. Just try to find a coupon! read more

What is it about the way these kids run these restaurants anymore? It's all about themselves and tough #@%& if you, as a customer, want something. Case in point. It's not even 7:30 PM. KFC is open until 10:00. My husband and I stopped in and got some dinner to go. I also asked about an order of the apple pies. I asked if they were like McDonald's. She said similar, but only crispier. Sounded very good. She said it would take 4 minutes. I said OK. You know how you're standing there waiting and you're thinking how good it's going to be when you eat something? All of a sudden the counter girl turns to me and says that there will be no pies cuz the frier was turned off and being cleaned. I asked why at this time when they don't close until hours later. She just shrugged. I think that these kids need to realize that a business is trying to be run here. They need to offer everything until closing! read more

I don't know why this place is getting a bad rap. I've eaten here lots of times and the staff is friendly, food arrives quickly and my order is always correct. It's not fine dining, but if you like KFC this place is really good. They're very generous with all their dipping sauces, unlike other places that charge you for them, and even my special requests on my orders are done without errors. The food is made fresh. And I'm addicted to the potato wedges read more

If there was a zero star option I would give it. We went through the drive through last night (Saturday) at 9:45 after a horse event at the fairgrounds. We were told sorry we don't have chicken on the bone. Ok fine we will order chicken strips. Then we tell them we would like to make two separate orders since we have two people in the car ordering. She tells us "I cant do two orders my system won't allow it" so I say how exactly do you take orders then? It is simple what I am asking take an order then take another just like if a car was behind me in the drive threw. She continued to tell us she can't do it as the system won't allow it. My husband who was getting annoyed called her ignorant (I admit not the best way to handle it) we drive to the window and I tried explaining to her again how we just wanted two orders not to split one order and I ask what exactly she doesn't get about that? We stayed calm through it and she told us she was going to call police. We said are you serious? Calling the cops because we want to order food and are trying to explain to you that we don't want a split order we want a separate order? She literally wouldn't listen to what we were saying to her she just kept refusing service to us. We weren't mean or threatening we just wanted chicken strips. So we drive across the street to jack in the box. It turns out KFC closed at 10 so I guess they didn't want to continue to work for that extra 15 minutes. So we will be calling corporate as well as the the store to make a formal complaint against the read more

Vastly improved service compared to my last visit! Only reason not 5 star is the MSG in chicken needs to be removed and honey should be honey not corn syrup and butter should be butter not soybean oil! read more

Came in and didn't feel like they wanted customers. Ate our food. Nothing was fresh. This is how you lose business..

Disgusting! Two food items forgotten in order and menu items unavailable because they were shutting down an hour early and took 10 minutes to get a very basic order done. The worst is they were spraying floor cleaning solution through a high powered hose absolutely everywhere on the floors and on the sides of the chicken warmer plus friendly hose fights between employees. We watched this floor cleaner hit food packaging, sauce packets and the fact they were spraying the side of the warming bin right next to the open "hot food" in the back was disgusting. When politely brought to their attention that we found this wrong she stated "I wash my hands" and walked away. I know its fast food but c'mon... read more

This KFC has the worst chicken. All most every time I go in they have a shortage of what I want very sad like to night I wanted original chicken they did not have any The last time I was in this store got my order went home to eat it and the chicken was bloody and I could not eat it. So tonight I mentioned to the cashier and all he could say was sorry. Also my wife had the original chicken tenders tonight and they were under cooked. read more

Today is the third time in a row in the last 2 months that I have been at KFC. All 3 times I have stood at the counter waiting for someone to wait on me. I don't have a clue where everyone is at. I thought for a moment that maybe I am suppose to just help myself to what ever I wanted. Where in the hell is t he management? If KFC is now self service then I wished that they would put a sign at the counter so we the customers would know what to do when we come in. Someone at KFC Headquarters, please let us know if they have gone self service. read more

Went in for the $20 family deal at 5:20 pm. I pull up to the window and I'm told it's going to be a 12 minute wait. They said the only "original" chicken they had cooked were wings. Excuse me? It's dinner time and you don't have the forethought to cook chicken at a place where that's what it's all about? New management obviously needed. Total foul! read more