Why does this have one star? It tastes so good. The service is nice and welcoming. The inside is not dirty.

Chicken always has the texture like it's been sitting for a long time. My family would rather drive the 40 mins to Horseheads, NY to get Popeyes....better quality, service, and cleanliness. read more

Service was fast, food ok. However, several employees doing nothing, talking with each other while dining room FILTHY!!! Food on the floor, no tables that didnt need to be whiped off!! Where is the manager??? Probable screwing off with the rest of the employees. read more

Walked in there were a few people in line. Cashier got our order rather quickly. Was then told it would take 15 minutes for biscuits and we're offered cookies instead. We decided on meals without biscuits for options. However could not get the register to print receipts. We then waited over 15 minutes for our famous bowl and Mac n cheese bowl to be ready without notice of how long it would take. While waiting the line kept getting longer and the cashier was doing his best to take orders, the manager told him that he needed to keep up with washing trays. I've never had high hopes for this location as they always have ups and downs but the is the worst service we've experienced here. read more

Three of us got kfc before going to dance. Suddenly, two of us realized that we didn't feel too great. We had horrible stomach cramps, nausea, and gas. We confided in our third person to see how they were feeling, and they had the same symptoms. We tried to put up with it, until there were only two of us left in the room. One had run to the bathroom. Is was a domino effect from there. We later called, simply to bring awareness to the fact that the food they served at that time was no good, and to be sure all the proper procedures were taken to be sure this didn't happen again. If the establishment will go trough with those I do not know, but it is a safety concern. I've had nothing but good experiences with kfc in the past, but I will not be going back. The staff is friendly, and hopefully they do get retrained to be sure no one else has to go through the same situation. :) read more

The you g lady behind the counter had an amazing smile, happily greeted everyone, but unfortunately that's where the good stuff stopped. They were not busy at all and a few customers waited for almost 15 minutes for their food. What sucked about this is that the crispy chicken was a bit old and it's easy to tell by the darker color of the crust, dry, and you could taste the old grease as well. I'll come back but hopefully next time the service is a bit quicker and the chicken is a bit fresher. Mashed potatoes and gravy were awesome. read more

Went to this location for the Taco Bell menu. First was told I could not order the Doritos tacos in my combo meal, which I have done on multiple visits prior. I was fine with the upcharge, but when my father ordered the exact same meal without the special change they both cost the same - and over a dollar more than the listed price. When asked, the manager on duty was VERY rude and said because we ordered steak instead of beef we got charged more. When it was pointed out that there is nothing which states there's an upgarge ANYWHERE on the board, she started pointing to something we didn't even order as an example of their practice for upcharging on items when steak are chicken are ordered instead of beef. Not only was the manager horribly rude and kept arguing with us but this is the first Taco Bell I have been to where they do not post prices for the beef, chicken, and steak options separately on each item - only in a select few- and then expect you to pay the difference for everything. This is also the first I've seen with an actual difference. As a final note... I have had multiple problems with this particular location - both the Taco Bell and KFC side - on various visits over the years. However, this was the last straw and I will not be returning. You can handle customer service issues without being a bitch about it. read more

Terrible! Drive thru was closed so I went in only to wait 10 minutes to be even waited on when I was the only one in line. While the employees chatted, goofed around and ignored my presence. Got my bucket of extra crispy chicken. Get it home it's so crispy you could break a tooth. Soggy and not well cooked. It was either dry or nasty. Too salty and just down right awful. Never will I recommend this disgusting restraunt. Shut it down!! read more

What a filthy location. We have tried it 4 times in 3 weeks and I've been completely appalled each time because of how old the food was and the lobby. Not a single table was wiped down and the floor was covered in food. New management is needed even though they just changed ownership. read more

Great service, friendly help and good food. Tables were clean and drive through was fast and efficient. Will definitely go back, read more

Dude seriously it's a Taco Bell AND a KFC its like a food court w a drive through....yeah they have limited options but they have BOTH limited options and what is limited is not a lot. We go here cause I hate Mexican but my daughter loves it....so we kill them both w one stone. Food is on par w other KFC and Taco Bell qualities so why the heck not? How this place only got 1 star average is beyond me. read more

I only wanted to review this to say that the service was terrible (I had to repeat my order multiple times, and despite the large amount of people working there the line barely moved). Also, my taco shell was chewy, as though it was either stale or had never been baked or heated in any way! Taco Bells are usually decent, but not this one. read more

Don't even waste your time on this"fast" food crap hole. Our kids got their KFC food in about five minutes with no issues. That's where it ended. My husband and I ordered tacos. It took them 15 minutes to get the food and over half the order was wrong. This is after they brought us an entirely wrong order. I swear a group of flea infested monkeys could have done a better job. WORST Taco Bell/KFC I've ever been to. Will NEVER go back! Completely pathetic! read more

Like all of the other reviews, I agree, this place is bad. Horrible service every time I've been there. The worst, by far, which prompted me to write this review was when I pulled up to the drive thru when I knew they were still open and sat there for 10 minutes waiting to place my order, and no one was there. I got so frustrated I drove up to the first window and knocked on it. The girl told me "sorry, I didn't know you were there, I didn't have my head set on." *facepalm.* I should've drove away right then and there. This place is a joke. read more

We went there about six months ago, my husband and I ordered the steak quasedilla we got home ate and within 40 mins we both were puking our guts out. So last night we said what the hell we will take our chances and get KFC, yeah we both have been up all night with food poisioning. This place has horrible food, obviously they don't follow proper safety measures for their food, and their service sucks as well! iam just thanking god my 5 yr old wanted cheeseburgers. I hope this review helps alot of people and you stay away. read more

Like the last post said. This is the slowest drive thru ever. Do not go here if you're in a hurry..

Removed negative comments to avoid court hassles. I do not particularly recommend this particular branch of the franchise.

Terrible! While the employees chatted, goofed around and ignored my presence. Once I finally cleared my throat to get their attention, someone said "I'll be right with you." I placed my order, and was totally turned off from my food, totally mortified when I heard burping and farting and a ton of giggling coming from the kitchen area. I will definitely never be going back there for food. My dogs have more manners then the folks that work at KFC. read more

We had stopped there after taking our daughter to Mansfield U., and we will not eat here ever again! It took exactly 20 min to get our order (KFC is supposed to be FAST FOOD, people! If I want to wait 20 min for my dinner, I will go somewhere better than KFC!) And there were 7 people working in the back--none of them seemed to be in any hurry--one guy just walked around sipping on a drink. The floor was disgustingly dirty and none of the table tops looked like they had seen a cleaning rag that day. I asked the girl behind the counter if I could have a rag to clean our table, which did prompt her to come out and wipe off a few tables. read more

Employees handle your money, food, dishes and empty the trash without washing their hands. They yell back and forth at each other like they are in their home kitchen. Doesn't appear that employess are trained in sanitation or proper food handling. Cashier puts her fingers inside the paper cups to set up your tray. Then at a slow time empties the trash. Gets a customer and goes right to the cash register and begins the cycle all over again. Grossed me out! read more