For some reason on our yearly trip we keep stopping here. Everytime we have we've been met with a buffet that is poorly maintained and have people waiting for them to grace us with 3 or 4 pieces of chicken that we have to have a hunger games style fight over, usually resulting in the first guy taking the majority of it and waiting another 10 mins for some more of the precious rationing of chicken. To top it off every worker behind the counter sees us all sitting there waiting for chicken and just turn eye and ignore the buffet. Even had a guy say something to a lady that was dealing with chicken and she blatantly ignored him and put the chicken back in the warming drawers and walked further back into the kitchen to continue not addressing customer needs. read more

If I could give no stars I would! Went over to get a 12 piece tender with mashed potoes and Cole slaw only to wait 45 mins and then be told they were out of slaw and at this point the tenders hadn't even been made yet! There were at least 10 people waiting in food that had ordered way before us! Two guys came in and waited at the counter for there order to be taken but no one ever took there order so they left after standing there for 15 mins. The employees were walking around on cell phones not giving a shit about orders! The restaurant was nasty and smelt horrible ! After waiting we finally got a refund but who knows when that will be back in there. The staff was super rude! The whole ambiance of that place was horrible. Definitely avoid at all cost! read more

Waited 45 minutes and for our order. Finally just asked for our money back and left. Didn't see any staff working on orders just playing on phones. The manager who gave us a refund needed a shower bad. I'd rate it negative if I could read more

My food was fresh and delicious. All the staff were professional and kind very inviting. I will be back.

Manager stole the show. Jason made sure I was happy and that I had fresh food. I will definitely put this on my list of great places to stop that also have Truck Parking. A lot of businesses don't want us to park on their property. Some cities actually have ordinances against Truck Parking. It's ridiculous. Thankfully this city and this area has a substantial number of parking spots for us. This was a treat though. Got the 6 pc special with 4 sides. Couldn't finish it all. Everything was spot on. Will definitely be back. Thanks Jason read more

KFC - I don't think the taste of KFC can be beat. This was great today - Fast Food Near Me - Jeffersonville, Ohio

It is amazing food try the famous bowl in the french fries also try the little mini cakes

Nope. Keep driving. Not worth your $$, you'll regret making the stop. 3 tenders and a side, 30 minutes later...

Slow and dirty. Needs some updates. I feel like this is most KFC's these days. Will not be back.

They've cleaned up the place since the last reviewers. Went for lunch and the food came out hot and fresh, dining area was clean and new

We went with a coupon, they did not ask us the type of chicken we wanted or the sides we would like. I called to let the manager know and to see if it was common practice. She refused to give me her name. I have never experienced that type of behavior in any type of restraint.Meal Box We were not wanting food replaced and she reprimanded me for waiting to call. We will not be going back!! read more

Don't plan on stopping here with kids. We made a quick stop on a road trip. There was a large screen TV with music playing in the dining area. The music playing was rap filled with profanity. read more

This KFC store is nasty. You can tell it hasn't been cleaned in a long time. I would pass it by. I called the 1800 customer service number to complain about the conditions. The call taker overseas says the local manager is the one that will get back with me. I'm like thats where the problem is. Then I asked if I can speak to someone in the USA since the call center is overseas. Her response is no one is available in the USA. Board of health hope your checking on this nasty place. read more

This place needs a complete bath. Especially the bathrooms. Fried Chicken. Food was ok

Need to fix their fryer Everything was overcooked Brought it back and I got same results on the redo Manager tried to explain that's the way they are like I've never eaten KFC in my 55 years read more

Omg, this place used to be good. Certainly not today. Started by asking for pepper, not until tomorrow. Went to eat and no edible chicken. (see photo). Waited patiently as my wife ate terrible disgusting sweet potatoes. Finally I asked why there was no chicken at KFC and was told they were out. After I asked for my refund and was leaving, they found chicken. Certainly didn't ring the bell for good service. Don't go there. I did notice hardly anyone was eating the buffet. also figured why so many people were standing around... no chicken. read more

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Purchase a three peace meal, it was ok chicken was a little to grease,the lobby was a mess trash on the floor and Flies were all over the menu board. Don't think I will eat here again. The female who help me was very nice. Need to work on cleanliness and all the flies. read more

KFC - Fast Food Near Me - Jeffersonville, Ohio

Never seen such incompetent people working a fast food place. Waited in the drive thru after being told that I would be helped just for the lady to say the drive thru was closed and I could "come inside if i want" walked inside to a man just standing at the register not saying anything so I asked if i could order and he said "give me a second" for him not to come back for a while. Very poor service and very rude staff. Very slow and unable to communicate. read more

Terrible food and super dirty. Also horrible staff, stopped to eat there and after a worker mopped the floor he didn't think to put a sign down so a lady fell leaving her knee terrible bruised and could barley walk. All he had to say was that he just mopped. read more

Conveniently located in Jeffersonville right next to the outlet shopping mall. It was a great stop for us to pick up some lunch after walking around the mall. The workers were very kind and were eager to help. They had a buffet that was all you can eat for an amount of $9.99 or you could simply order off the menu. I decided to go with a $5 chicken strip box. The box included three chicken strips, mashed potatoes, a biscuit and a cookie. The chicken strips were pretty good, however they were very thin. Thinner than any other chicken strip at a chicken restaurant. The sides tasted fresh and I left feeling full. I would go back, however I would not get the chicken strips again. read more

4 stars for a KFC!?! Yes I know KFC has sort of gone downhill in general over the years, but this location isn't bad. The only reason being that they have a buffet, and a steady-enough crowd of truckers and locals to keep the fried chicken and sides coming out fresh and hot. They kept up with the demand for chicken when we went there, though some people tried to horde some items. They only had fried chicken (with a fair amount of drumsticks), your usual KFC sides, plus potato and macaroni salads. Personally a plus, especially considering there are not many KFC buffets around anymore, so coming across one that is actually good was a pleasant surprise. Also a bonus that they have A&W at the same location. Likely due to high volume, many of the tables were not cleaned off by the time we were sitting down, and there was some trash on the ground. The location needs to improve general cleanliness for sure. read more

Went inside to order took 35 mins to get a hot dog and a 2 pc chicken meal. Which wasn't what I ordered or paid for. Buffett looked poorly maintained. People don't value their jobs anymore. When it cost you 20 dollars to eat one meal. It should be right. Won't be returning. read more

Sad remains of an American icon. A&W was once the place to go for burgers and floats. The root beer is still good, but the food is purely institutional cafeteria level. To top off the experience, this location is combined with a KFC that has a buffet bar with oddities such as whipped pudding. Sad. AUGUST 2018 UPDATE SEPTEMBER 2019 - REMOVED A STAR - WISH IT COULD BE NO STARS --- Please close this place. --- I stopped by to get a root beer on 8 August. The line was moving slowly, but I was patient as I could almost taste the fresh root beer. My turn at the register comes up and I see a piece of binder paper flat on the counter that states "sorry no root beer". Really, they couldn't post it where you could see it while you're waiting in line? An A&W root beer is out of... well their flagship product. I verify that they're really out, but then this little back and forth... EMPLOYEE: We still have diet ME::OK I'll take a small diet and a half gallon to go. EMPLOYEE: We don't sell half gallons any more ME: But it's still on the menu board EMPLOYEE: Sorry sir, we don't control the prices ME: Uh, I asked about the item, not how much it cost. Someone here does have a piece of paper that can be placed over the thing you don't serve anymore. I guess I'll just take the small to go. EMPLOYEE: That will be $$ ME: OK, wait... the menu says that a small is $ EMPLOYEE: Oh our prices have changed ME: May I speak to a manager please... Same convoluted dialog with the current shift manager. Essentially telling me that they're not allowed to change anything on the board, and that the things they are selling and the prices for those things are not what they appear as advertised.and have changed at some unspecified time in the past. I'm given my cup and notice the steel steam pan of ice on the counter. EMPLOYEE: The ice machine is broken - get your ice here before you fill your cup. I realize that the A&W brand is tacked on to these hybrid KFC's to grab some of the nostalgia crowd, but this location doesn't even care at this point. The franchise should shut down the A&W side of this joint and don't let it pull down what little cache the A&W brand has remaining. Oh, and the diet root beer was flat. read more

Food was horrible. It was not fresh. It was suspicious looking but I ate it anyway. I felt nauseous after. I will never eat here again.

This place always sucks. We've been here multiple times over the years I'm not sure why we keep coming back. Drive thru was closed. Poor service. Dirty. I would go to other places if I was you. I wish I could leave 0 stars. read more

This might be the dirtiest KFC I've ever been in. The tables, windows, and buffet area were filthy. There was garbage under the trash cans that looked like it had been there for months. Food on the floor everywhere. Plus they didn't have butter. read more

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Best KFC in OHIO！！Love it so much！ highly recommended！The staff are so nice and we got the food very quick. read more

KFC - Fast Food Near Me - Jeffersonville, Ohio

Filthy. Health code violations everywhere you look. They offer a buffet but it is a hot mess and food all over the place.

Today we stopped for dinner hoping it would be the KFC we remembered, it was NOT! It was THE nastiest meal we have ever had at a KFC. We ordered a 3 piece chicken dinner w 2 sides, we received 2 pieces chicken, those 2 pieces were so old and greasy, we also ordered 5 piece Nashville Hot tenders meal, they were also old old old, our drinks were a also pathetic, ordered tea, told no tea, so ordered soft drinks both served to us without ice with no mention of it til I asked for ice. I get that people have bad days but this was off the charts a mess. No wonder the parking lot was empty. No excuses, flat out awful experience. read more

Hands down, the NASTIEST restaurant I've ever been in. Not a single table was wiped off. Pop ALL over the floor. They also messed up my order as well as the couples behind me. I work in food so I understand how it could be messy if you're busy but there were workers standing around in the back that easily could've cleaned the tables off. Friendly staff just disgusting. read more

Not in the least impressed it's fried chicken and not overly good. I've been to other KFC buffets where there was more options than just fried. Barbeque. Baked not at this buffet. Place could use a good cleaning. Staff makes you feel they really don't want to be there. Once was more than enough for me read more

I can't think of enough ways to say no to this place. Took a good 3 minutes to be acknowledged by any of the three employees who walked past the service counter or the manager on duty. When we were finally able to order, cashier did okay...can't mess up a buffet order. Beverage counter was a mess. Drink lid rack was empty, but there was a package of lids lying on top of the napkin rack. Buffet was a mess. Brown gravy for potatoes was very shallow in a deep pan. Chicken was limited at best and old. Went up to get a little more chicken...no white meat. I asked the employee who was taking care of the bar for white meat original recipe. Got a few pieces of extremely overdone meat brought out. Couldn't eat either of the two wings I grabbed. Very bitter flavor and burnt crisp breading. The place was a mess with filthy tables and restroom. As convenient to a major regional outlet mall as this is, and as busy at it seems to be, it is truly a shame that neither manager nor store crew seem to understand or care. read more

The inside was really clean. One of the nicest ones we've been in. The food was great. Ordered a $5 meal box. Got the 3 chicken tenders and they gave us 4. The food was nice and hot and it did not look like it was sitting all day. They did have a buffet which was different. The food on it looked great, just wasn't in the mood for that. After we ate we used the bathroom before getting back in the road, the bathrooms were horrible. Toilet paper all over the floor. One of the toilets were clogged. Just a disappointment from the dining area as it was so nice. read more

What a really bad KFC, buffet was not fresh, when we asked for fresh chicken the young man place a few pieces on top of the older dry looking chicken. They had peas on the buffet that looked like they died sometime last week. Customers were wiping off tables so they could sit down to eat. The men's room looked like something out of an old gas station, the smell and dirty sinks needed serious attention. Manger on duty was paying no attention to what was going on. I saw an employee sitting on the counter where food is plated wiping trays. We won't stop here again, and would advise others to find some other place to eat after shopping at the outlet stores. read more

We stopped for dinner around 8pm on March 18 and were met with terrible service at the counter (rude and impatient) and very dirty dining area. Food tasted terrible, hamburger was cold (all out of pot pies). We'll definitely not stop back again. read more

I love KFC, but this place is very very nasty... there's trash all over the place and the tables are sticky and disgusting. They should really try to keep up with the cleanup here and at least try to have soap in the rest rooms. Over all, food was good. read more

The food was old and very dry. The associate at the cash register was very rude and the store itself was dirty and had very few tables that were clean enough to eat on. The experience was so bad I had to ask for a refund and go across the steet to another food vender. read more

The food is fine but they can't keep up with buffet demands. Not enough plates, forks, biscuits or chicken.

Nice buffet. I was happy to see they put it back. There was one at the old KFC that they tore down and replaced with the KFC/A&W, but they got rid of the buffet when the did that. Well, the buffet is back now, and very good. We went around 2:30, so well after the lunch rush, but the food was still good, and the chicken very fresh and not dried out at all like I've seen it get at other KFC buffets. The price is decent too, it was $8.99, but included a drink. By the time you order a 3 piece meal and get a drink off the menu, you'll pay at least that much, but I always like extra gravy and an extra biscuit, so the buffet is the way to go. read more

Thank you A&W/KFC for serving my daughter raw chicken and myself a cold Original Bacon Cheeseburger without the bacon!! Worst part about it, went thru the drive thru and were already back on the highway by the time we realized the food was so awful!! read more