KFC Hyannis is robbing customers. Four times I paid extra for buckets with breasts and wings but got home and only leg meat was in the buckets. The first time this happened, I figured it was an isolated mistake. Complained to KFC and no response. It seems now that KFC regularly cheats customers out of breasts that they pay extra for. No more KFC for this family. read more

Chicken tasted sour and wet and like it had sat in a warming tray for a very long time. Ended up " on the throne" half the night. Service was good and friendly but the food was for the birds. read more

I'm sorry but the $50+ I spent there was not worth the food I got. Chicken was dry but oily breading. And the tenders were tougher than bottom of a shoe. And what they call tender was 2-3 inch piece of chicken. 5 out of 8 pieces were tiny. When I called nobody answered. Sad cuz I love KFC also received 0 sauces for whole order or any condiments for that matter. read more

You'd get no stars if possible. Let me say this. The biscuits and new fries are to die for. I do not feel fed unless I've tasted both in a day. The two EASIEST THINGS ON THE MENU. HOW YOU F*** THEM UP 90% OF THE TIME? And then when asked for FRESH products the employees got stank face and sh*tty attitudes to match. TOP IT OFF. They ask me to pull up to wait for "fresh" fries. It takes "3 mins", no sh*t Sherlock. I worked a fryolator in my day too. However, after waiting said amount of time AND then some, a sluggish, could give no sh*ts about my food and clearly hates her job, employee drags her feet to my car to hand me REDUNKED FRIES. THIS HAS HAPPENED 4 TIMES IN THE LAST WEEK. KFC ARE YOU HURTING FOR MONEY SO BAD THAT YOUR EMPLOYEES HAVE MADE IT A HABIT TO REFRY STALE FRIES AND SERVE THEM TO LOYAL PAYING CUSTOMERS??? Yall are starting to make me rethink where I spend my lunch money, as I am here daily for the same 2 items. Biscuits and fries. Always. Maybe i add on but always my biscuits and fries. Why disappoint a customer twice? I've even taken my sh*t food back to work and suffered to return later in the night and have the same thing happen again. Redunked stale fries and sometimes, as hard as a rock biscuits. The 2 easiest products yall sell. Yall don't have to LIKE your jobs, but at least understand without customers you have no reason to be open and no job.. JOB ENSURANCE IS CLEARLY NOT OF IMPORTANCE HERE. read more

Bad employee! He is working without gloves or beanis, while he have big face of acnee! Not smile! No sauce! Little meals for 9$! Get away! Dont go there! read more

The KFC sticks are amazing. Like many other people, I enjoy the way it tastes and smells. They cook delectable food. They have excellent customer service and a welcoming atmosphere. read more

Some of the employees are okay. Some of the guys are pinheads who can't work. Biggest problem is the maps says it's open until 1 am but they closed at 12 read more

How the fuck are you gonna charge $12 for 6 chicken tenders? Fucking rip off. Popeye's can't come here soon enough.

The pans must've done some good our fried chicken breasts w ere outa sigh and the staff were friendly and helpful jim Richardson read more

My best friend and I ordered today , I ordered Taco Bell and she got kfc later on I called her after throwing up and she said she felt extremely nauseous after eating her food too , place was filthy read more

It was your average KFC I never expect anything different except the colonel! Ha! Also tried the taco from the bell I couldn't believe hardly any meat. Wtf. But I'll go back...... read more

I am someone who believes in giving chances. But I have given too many chances to this kfc. Every time I order and receive my food I am always missing an item. The food is still good but I won't be going back to this kfc. read more

Food was great but after ordering 4 fill Up meals and 3 extra sides they forgot to give me one of the sides and 4 chocolate chip cookies I was really upset about there cookies Have fun and stay hungry read more

It was my son's 11 Birthday,I thought how easy to order some buckets of chicken.well was I wrong!!I went on line so I knew what I wanted to order,called ahead to place my order was told that wasn't necessary.after three phone calls,speaking to three different people,one who was the manager,we still didn't get our food right, didn't even have enough for our party and everyone was rude,I even heard one person say she didn't want to talk to me when I was on the phone!!It was by far the worst experience ever.oh yeah just to finish my story,we had to go get macdonald's so everyone had enough to eat.I will never,ever go to hyannis kfc. read more

Awful. One star for the cole slaw. The 3 piece dark meat original recipe was overdone and very small. I'd been wanting some fried chicken for awhile. This sure got it out of my system. Now I remember why I stopped going years ago. read more

Okay. I ordered my food only to get to my destination 2 miles way and I owned the bag to find the wrong order. I returned and they replaced my order and gave me a refund, so they handled the mistake well. The food was good. read more

KFC - Fast Food Near Me - Hyannis, Massachusetts

if i could give it 0 stars, i would. we got a 8pc bucket meal and my friend found a CHICKEN FOOT in his chicken - when it was supposed to be a thigh. it was a drumstick and thigh bucket. this isn't allowed from kfc restaurants but we will be coming in contact with their superiors. bet on it. read more

KFC - the chicken foot we found in our bucket meal - Fast Food Near Me - Hyannis, Massachusetts

This is the worst kfc ever I hope they close and I lost my meal and money cause of them the place sucks I hope the women gets fired for being rude to her customers. I made a complaint too and hope to get my refund. read more

The worst. I'm not begging anybody to take my money. 8:00 doors locked. Drive thru backed up to the street. Staff inside won't even acknowledge people at the door. I have never experienced anything like this. This is not COVID related. This just sucks. read more

One of the worse fast food/ dining experiences I ever had. I got out of work and my family was already there. It was late and the dining room was about to close (drive through still open) the lady was so incredibly rude and their order was missing items ( happened to multiple other people while we were there) when I got there my husband went in to order for me and again the lady at the counter was so rude and told him that they were closed period. Not the drive through is still open just we are closed. Not a big deal, i went through the drive through. I asked for no gravy on my mashed potatoes and they were smothered in gravy and I had no silverware to eat ( we sat outside) my husband went to the door to get a fork and new mashed potatoes and finally got a manager who was still rude. Do not recommend and probably won't go back for a while. I would like to note me and my husband work in a restaurant and are extremely nice and respectful while eating out wether it is fast food or fine dining not that it should matter. I understand everyone has a bad night in terms of the missing items and mistakes but the rudest is totally unacceptable read more

We walked in he place was a complete disaster, the wait was long, garbages were over flowing, tables were dirty, floors were disgusting and the bathrooms set the record for the worst bathroom I have seen. My order was missing items. Completely dissatisfied. read more

I would have given this zero stars if an option , waited for food for close to 30 mins. No one was waiting on customers in the dining room, they were only waiting on drive thru customers. Service was almost non existent...would never recommend coming here again. read more

I don't have any complaints about the food but their drive up signs need to be updated as the totals I am given don't ever matchup with what is currently on the board. If you order KFC they are pretty quick. If you order Taco Bell it takes twice as long. The place is very difficult to get out of because it's located at a light adn if you want to turn left, GOOD LUCK! read more

Going to a fast food establishment you expect fast food type workers, low personality rates, an overall sense of they're just doing a job. This KFC/Taco Bell has the worst people on front cashier 90% of the time. There is an older white lady who is just plain miserable and is rude to the younger customers, a young Spanish (?) girl who is nice enough in the fact that she isn't miserable and will actually greet you before she takes your order and she does her job well. There is a younger kid maybe Spanish (?), dark hair & eyes, really nice skin and smile, he's very pleasant and does his job usually with a smile. There are a couple more people I've seen shuffle in and out of the cashier position who are decent enough in the fact they aren't rude like the older white lady, but tonight I had the worst experience I've ever had with a cashier and all because he just didn't want to do his job. He's a younger kid, I believe his name was Cole. Walked up to the counter, he didn't greet us so I said hello and he just asked "for here or to go", we said for here he put it as to go, my friend ordered a frito burrito and 2 spicy potato soft tacos, while he was ordering the tacos Cole cut him off and asked if the burrito was a meal or just the burrito, he said just the burrito off the cravings menu. He then stood there in silence for a moment, we waited to see if he was ready for us to continue, he rolled his eyes and gave attitude as he asked anything else, I asked if they still had the Mac n cheese bowls he didn't respond but he typed something in the computer then asked if I just wanted the bowl or the meal, I said the meal and asked for a side of cole slaw he rolled his eyes again for whatever reason and said anything else, my friend asked for a drink and he gave my friend a dirty look and then told us the total. We paid and waited for our food. A few moments later we realized he didn't put in the two tacos for my friend so we went up and reordered and waited almost 10 minutes for 2 tacos. Got back to the table and realized he gave me a famous bowl with mashed potatoes instead of a Mac n cheese bowl, and he was even giving his manager attitude about having to sweep & clean up the dining area. I'm not usually a "I need to speak to the manager" or "he needs to be punished" type of person because I work in guest services myself and I've worked fast food in the past, I know how the jobs go usually but this experience was absolutely unacceptable. He needs to be retrained and micro managed for a bit. He gave attitude to the guy before and the guys after us too. I would have spoken to the manager on site if I didn't have a crush on the kid working drive through tonight. read more

Not good even for fast food. I would put 0 stars if I could. Will not be going back there now that the block and tackle is open.

This place combines a KFC with an A&W restaurant. They give you food in containers with nothing else, so if you want to eat there you have to ask for a plate and utensils. When it's crowded, you can't get to the counter to ask. The food is OK but of course the chicken is very greasy. There are lots of choices, including the hyper-caloric "double down". Should come with a defibrillator. read more

This was a refreshing change from all the seafood "shacks" and "shanties" around Cape Cod. However, we found that the drum sticks were so small that they resembled the back-part of the chicken wings... or they came from some skinny pigeons. read more

in the last few years, since the newest general manager began, the Hyannis KFC/Taco Bell has deteriorated to the point where both food quality and service accuracy has gone downhill. They appear to be stretching out oil use beyond acceptable times, you can see it by how dark and/or dry the food is. They seem to be unable to track how fast chicken is running low and its either wait or go without. As for the staff, they have fallen into that hole of hiring "bodies" instead of decent workers. In fact Ive seen them lose more good workers than bad over time. Orders are frequently incomplete, with the general manager so busy trying to do everything that even he causes many mistakes. The apologies lack sincerity, especially when it involves bribing disgruntled customers with extra food (which I find insulting). Orders often taken incorrectly on Drive Thru, and theres only two cashiers that seem to be able to not only take orders correctly for eating Inside but also capable of getting the customer the best deal. All too often we are charged more for a meal when there is a cheaper option, or we are forced to take a drink or a biscuit we dont want becuse they cant be bothered to find the combination we asked for that we know is available. We've tried the Wareham location several times but that place is even worse, the service slow and the place dirty. We believe KFC has passed its prime and perhaps its time we find a new favorite. read more

Food was ok but staff was NASTY!! why work with people if you don't like them, maybe you should consider a job where you don't have to work with the public. Snappy at customers because your working alone sounds like s management problem. Not mine read more

Pretty good service and food. Would have liked it if they had grilled chicken too. But we survived. Fast and friendly service.

The popcorn chicken is GLAMOUROUS! The potato wedges probably came from the heavens, and the chicken sandwiches are legendary! Did I mention that you'll be addicted after your first bucket? Oh and by the way, you will save a FORTUNE on their "$5 fill-up" boxes that are packed with food? Mine came with a thigh, drumstick, cookie, potato wedges, and a bun to top it off! In other words: you can get tons of food for wicked cheap! Do come here! read more

First time and last time, chicken was greasy ,cold and tasted like a day old, had better before at other KFC's read more

So it's a fast food place so don't expect much. I've eaten here for years honestly it's just your basic place. Normally ran by teenagers that don't care much and are just working so they get experience. My friends uncle worked here for a bit and he said everything about it was poorly ran and no one cares, which shouldn't really surprise most. His uncle also talked about how people would mess with orders with people they didn't like or were rude. I've stopped in after going to the movies late night and watched some young man pee all over the kids chairs near the bathrooms. ( don't recommend using them) i repeat: it's a fast food place, however you get what you get. I ordered chicken before and it's come out great! 5|5 but I've also gotten soggy and undercooked grey colored chicken -100|5. Personally never had problems with the Taco Bell part besides the employees not knowing what they have or just poor customer service. Just eh? read more

I have had the food (and service) from this particular place and I must agree with the other reviews. Not too good, but to keep it in perspective, it is a KFC. Nevertheless my employees like KFC so I told them I would get them some for winning a sales contest. I have tried numerous times to get through to put in an order. Impossible! I think my only chance of talking to someone on the phone is with divine intervention. I will now have to go in and give them a big order when they are not ready for it...which if their past performance is any indication of how things are going to go, I am in for a disaster. Next time I think I will promise my team Subway... read more

I rarely eat at KFC, but today I had a hankering for chicken. Luckily this place is right by where I work, so I went there for lunch. The building is small, and the KFC is combined with Taco Bell. It wasn't busy when I went there. I ordered a 3 chicken tender meal. It was yummy and very filling! I couldn't finish it all. The woman at the cash register was a bit gruff, but no big deal. read more

As usual the place was dirty and slimy. Food was the same as any other location. The staff was rude. The lady taking orders gave every customer lip of some sort. I was amazed at this.There is no leadership whatsoever. My wife mentioned to the lady taking orders how dirty the place was on the way out and was told when I finish taking orders I will get to it. All the while the people in the back were standing around. Again, no leadership at all. I have been to this location 4 or 5 times and it has been filthy every time. read more