KFC in Greenville tx totally sucks . I payed for my food and after paying I was told they didn't have any crispy chicken ready that I had to wait 20 minutes. I didn't want to wait so long so I asked for a refund. They said they don't do refunds. I asked to speak to a manager and the employee said she asked me to tell you that we don't do refunds. My order was over $50.00 . They would not explain why they don't do refunds. I asked for my receipt back and they said we didn't take your receipt when they did. Horrible customer service the employee that told me they don't do refunds just stared at me didn't even get an apology. I won't be back to this location again . Awful service read more

Ordered on- line for pick-up in 20 minutes. Waited over a hour in store for soggy white uncooked chicken. Do not waste your money at KFC Greenville Tx, AWFUL! read more

Shut this place down!!! Never has any white meat. The 2 times we ordered, they wanted to give us thighs. There people act like they just don't care. It's a shame that this place is so bad. Won't go back ever again. read more

I believe KFC as a whole has lost its passion to compete. They've been that number one for a long time and they think that they can continue to succeed by a lot of slick advertising. Meanwhile, the quality of the food, at least at the Greenville location, is abysmal. The last three times I've been there, in as many years, the chicken was greasy and had obviously been sitting under the heat lamp for a long time. The prices are outrageous for the gruel that you get. KFC original recipe used to be my favorite kind of fried chicken, but now it's Brookshire's. read more

Why can't fast food services get the orders correctly? I'm so fed up to get home and see that they got my order wrong. Too far to take back to them. Got home with my order today and they made two mistakes. Gave me Mac and cheese instead of mashed potatoes and crispy chicken instead of original. This is not the first time they have messed up. I guess the thing to do is check your order every time before you leave. read more

Tried to call no one answered several times then got hung up on went there immediately to talk to manager not busy she did not seem to care disappointing! read more

if I could give zeto stars I would. I ordered a big box with two breasts and a wing.. they gave me two wings and a leg.

Then this happened SMH. So I was on the news and I saw this and it was on this address of the kfc wtf read more

KFC - Fast Food Near Me - Greenville, Texas

So I sent my daughter in kfc and she told me the staff was so sweet and professional they were friendly and very helpful they helped her make a good food selection to save money we where there 11/23/20 around 3:30 pm thanks kfc read more

KFC - Fast Food Near Me - Greenville, Texas

KFC is great for a night when I don't feel like cooking. This is our go to. Food is always fresh, service is always fast, and the people are always super friendly. My favorite is their famous bowl and biscuits. read more

We ordered Popcorn Chicken combo and side of fries Everything was pre cooked had been sitting under a lamp for a while then re soaked in grease and handed out the window. So , we couldn't eat the Popcorn Chicken, it was cold and soaked in grease, and wouldn't given its Chicken and thats not exactly safe. The fries where completely soaked and cold also. I only drove right across the street to eat our food so it shouldn't be cold, but with only a quick redip in grease , it certainly was and just not good at all. Tried to call 4 times, no answer. So here i am . read more

Today I pulled up to KFC in Greenville and they had no chicken at all, only sides. Chicken is your business, how do you not have chicken. Yesterday I called in an order at Panera Bread, on the phone everything was fine. When I arrived they had no bread, really NO BREAD. I don't know what's going on in Greenville but this seems like very poor management. Management is supposed to keep track of inventory and make orders for product well in advance so that the business runs smoothly. Lol, Wow!!! read more

Litterally so slow at the moment gave me rubbery chicken forgot my Mac and cheese walked off had to ask for my drink if you want good chicken just go to Popeyes or golden chick cause this is not it read more

Two orders, three sides, at the drive through. No one there, so it wasn't busy at 11:50 on a sat. Before we left the order menu, the drinks had to be corrected. Then, all the sides were wrong. Ughhhhh. read more

I have a confession, I am addicted to KFC's coleslaw, but after today I believe I have kicked the habit. This location's manager (on duty around 4pm) is the worst. I went into order there were no cars in the drive thru & no customers inside, there was 2 cooks one cleaning one doing nothing. It must have a shift change the manager told what appeared to be new young person to get on a specific register, they are both standing right in front of me no hello, one minute or nothing. I stood there at least 5 minutes. The cashier asked the manager a question & the manager just walked off. Finally the cashier took my order and gave me a cup to get my drink, the soda fountain wasn't working when I told the cashier she said sorry she didn't know, then the manager came out & was doing something with the fountain the cashier asked what's wrong with it & the manager just totally ignored her, again. I'm not mad at the cashier she was polite & professional, but the manager should not be in management she has ZERO professionalism & ZERO communication skills. read more

Ordered delivery taking advantage of free delivery 4th of July ordered a chicken dinner Plus an extra chicken tender. Why is it no restaurant in Greenville will give you the dipping sauce you ordered again this restaurant did not supply the dipping sauce and the chicken tender was the size of a McDonald's chicken nugget very small almost bite size. Also tasted like it had been under the heat lamp a while maybe that's why I was so small it shrunk. No napkins were giving also very overpriced and the tender was a hefty $2.09 for one. Is it too much to ask to get what you order this is not the first time this restaurant has done that I guess they feel that a mobile order or a drive-thru order people will not check and they can save the money will not go there for a while read more

This place does not want your business. I tried to call in an order in advance, and they would not answer the phone. When I asked about it when I went there (big mistake), they thought they were entitled to not answering the phone. When I asked about getting my favorite, the pot pie, they gleefully answered it would be an hour. When I went ahead and tried to order some chicken (I know, how outrageous of me), they allowed that all they had available was crispy; original was not available. As long as you order what they have, they will take your order. When I informed the clerk that I would avoid doing business with them in the future, she was good with that. There are other chicken places in Greenville. I urge you to take your business where it is appreciated. read more

They almost never have things stocked, food is usually poorly packaged/ & handled, and all but one of the drive thru staff is professional. A typical experience consists of placing an order and half of it is wrong; only then do they tell you they're out and don't have much else. Not rude, just useless. read more

They must use the defective chickens. Or maybe the chick's are being fried up. The service people weren't happy to be there. Not even a thank you. I really should read reviews. read more

KFC - Wow this is supposed to count as a part of the two piece of chicken!! - Fast Food Near Me - Greenville, Texas

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Went shopping with my two daughters for a girls day out. Afterwards we decided to stop and eat in at KFC. We were met by a friendly person to take our order. This was our 1st time eating in since the up grade. Everything seem to be fine until our food was ready. When our food arrived the biscuits were way over cooked! They crumbled like toast and was hard as a rock!!! A piece of my chicken was so old that it couldn't be eaten. It was extremely dry! I showed it to them and asked for a replacement. They gave me a replacement but came to the table to get the the dry piece as if I would still try to eat it. My daughter ordered hot wings. They arrived under cooked! Twenty five dollars wasted on this mess! The whole should have been replaced. We weren't missing out on anything staying away from this place! The booths were dirty and to top it all off, our table happened to be close to the rest room, and they were having problems with the toilet !! read more

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KFC original recipe is my all time favorite chicken, but unfortunately I will have to do without it because the service and quality at the Greenville store has become abysmal. The manager there...can't remember name but she has a high and tight butch haircut. ...is contemptuous. She treats you like you are a nuisance. I'm done dealing with her. read more

Food was great, restaurant was clean & the staff was very friendly. They even have accessible electric out so you can charge your phone while you eat! read more

If you aren't ordering their sauce less hot wings (which get smaller every time I order them) coleslaw or mashed potatoes don't bother going. The food had completely went down hill. read more

I ordered the 30 dollar deal and the 10 dollar box if the pop corn chicken. . First off the box of chicken looked like the pieces were off a baby chicken, hardly any meat on the bones, and the family size orders, that was a laugh. The fries tasted like they had been setting under a heat light for awhile and the pop corn chicken, well they called it like it was, the size of popcorn. Will never eat there again. Was a waste of money. Very disappointed. read more

This place is Disgusting and needs better management, could not get an order right to save the world, I had to go back 4 times and finally I asked for. Refund, the only nice person there was one lady, and she was the other then that, nobody there had respect for anything, on top of that I asked if they could make. New bucket of chicken but they said the fryers were down, an hour before closing time? I get 20 minuets before closing but an hour? The kfc here in Greenville is filled with nothing but disrespectful entitled workers who couldn't care less if you get what you ordered, don't go to this location it's waste of time and money. read more

$2.50 for one leg!?!? Never again. KFC has gone so downhill over the years. I guess they have been number one for so long that they become complacent and don't care about quality anymore. read more

The chicken pot pie was delicious! Can't eat just one!!! Yummy for my tummy!!!

I ordered a 20 piece for my family and we waited outside for 30 minutes. Cars came and left we remained park. Not even at Popeyes do they take this long for 20 pieces of chicken. read more

My husband and I stopped and used the drive thru. We pull up and my husband lets the person know he needs a minute. She comes back on within a minute and asks if we are ready in an annoyed tone. We are trying to decide what to get for a family of 6. She lets another minute go by and asks if we need help finding anything, still quite annoyed. At the window was no better. When we got our food, we had the chicken littles and fries for snacks, which were very good! We got home. Our chicken was so disgusting, I really considered that they may have taken it out of the trash. The drumsticks were missing half of their meat. All of the chicken was old and gross. We couldn't even eat it! Never going back! read more

This is the worst kfc that i tried in my life. The chicken are too little and over cooked so i was hoping to give them a second chance and i went again ... wrong!!! The same thing! Don't waste ur money there! read more

Within a month I have eaten here twice. Both times I've boughtthe family bucket meal and both times the chicken was not fresh and looked like someone picked over it. You could tell it's been sitting our for awhile. Kfc is my favorite fried chicken franchise but I'm gonna have to pass. This is sad. Chicken Express or Golden Chick are better alternatives until they can get their stuff together. They need to stop ripping folks off. read more

Terrible service, don't go. Lady forgot we were waiting for the food? What?? And she still has a job. In small towns, it won't take long with crappy service like this for this place to CLOSE read more

We decided to eat here today. What a terrible idea. We ordered a five dollar fill-up and 3 additional pieces of chicken. It is usually great, but today it was terrible. The chicken strips were cold and bland and 2 of the 3 pieces of chicken looked like they were harvested from a baby chicken. We will not return until we have found out by a reliable source that they are no longer cheating the customers. The only reason I am giving it one star is on account of the soft drinks, however I must speculate that a different shift set them up. My advise is to go somewhere else. read more