I came here for dinner and there was decent traffic in the dining area. My order was accurate, came out fast, and was hot and fresh. They are a bit stingy on the condiments here, as they closed up the salsa bar early and only portioned out small amounts upon request. However, it was clear that management is not doing enough to motivate employees. This is apparently obvious when workers were expressing that did not want to be working this Saturday evening during my visit. The girl who took my order was complaining about having to work, the kitchen staff slapped the food together as if he was bothered into having to prepare an order, and everyone disappeared to the back after I got my food. Other patrons came in and had to wait at the counter for someone to come out and take their order. Overall, I have no qualms about the food--my order came out and met expectations. However, sitting in the dining area alone with no employee in sight did make for an awkward experience! read more

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There service is very poor they put barley any stuff in my burrito... we ask for extra sour cream and paid for it but no sour cream was added to our food or on the side. read more

Taco Bueno - a person holding a burrito - Mexican Near Me - Greenville, Texas

Went through yesterday even ordered my food got home and there's a bug in my food took it back had the guy Daniel call his gm and she basically said I was lying and hung up the phone then they took my food locked the window and started laughing. I took pictures of everything. very unprofessional poor customer service and nasty Environment read more

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Walked in and immediately smelled urine from the bathrooms. Should have walked out right then and there but they seen us walk in. So we went ahead and ordered. Looking around while waiting for our food we could see how dirty the place was. The back of the chairs have not been wiped down in some time. The floors were dirty and I think the air was broke. Food was mediocre at best. My chicken was dry. The guacamole was a little brown on top. To dirty for me to ever go back. If the dinning area looked like that then what does the kitchen look like. Yuck. read more

Horrible service, they didn't even have the food ready when you order online. We ordered and waited 10 minutes for them to give us our food because they closed down 30 minutes early. read more

They are closed today. It would've been nice to have a sign posted on the door. I applaud you for closing but let people know and update your hours please read more

I had high hopes for Taco Bueno. I'm a notoriously easy sell for fast food mexican chains like Del Taco, Taco Time and Taco Bell. I ordered a Bueno Chilada combo and a bean burrito. The ground beef was unbelievably salty. The cheddar cheese (on the crisp taco that comes with the combo) was salty also and didn't taste very cheesy, and the refried beans were salty also. Lastly, the tortilla on the bean burrito wasn't steamy or supple, it was a little dry and crusty. Really the only redeeming aspects to the whole thing were that the price was low and the person who took my order was friendly. It's not something I would try more than maybe 1 other time with different menu items. read more

It was actually very good they didn't give me much for my money and I didn't get meat, so you would think they would give you more cheese or sour cream so it don't look so bare...you saved when I paid the same price for mucho nacho without meat read more

The crew is more worried about their unnatural hair color than tending to customers. Stood at the counter for 5 minutes with green and blue haired people walking past and not even acknowledging me. No, "Hi welcome to Taco Bueno" or "somebody will be right with you".....nothing. read more

The manager is a total jerk to his employees. They are working so hard and this guy just SUCKS yells at them and treats them like dirt, or less than dirt. I was excited to have my 10 pack, but now I don't even want my food. This ass clown is making all of the customers antsy and nervous. F this place. I'm never going back. I'm calling tomorrow to corporate. Total shit show. The employees were working their asses off and he kept yelling at them. read more

Taco Bueno - a man walking through a restaurant - Mexican Near Me - Greenville, Texas

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Food is never consistent. Waited long time in drive thru with only 1 car ahead of me. Wish there were more around greenville. read more

Taco Bueno - Mexican Near Me - Greenville, Texas

Customer service is horrible! They make you wait even if no one is in line. Orders are constantly wrong. Rude workers. Poor management.

Every time we stop here the food gets worse. We always forget our previous experience and end up stopping. Taco Bueno is usually much better than this. Disappointed. read more

We waited 10 mins for this location after the posted opening hour along with 4 other cars of customers. Some waited outside the door; some in the drive thru. There was no sign of life inside. The lights were on, but nobody was home. There were three employee (?) vehicles in the lot, so surely employees were inside. Those who were standing outside at the door eventually walked around to the drive through to see what was going on. We didn't stick around. We decided to go to Taco Bell across the street and were greeted and served immediately. read more

Went to Bueno today to get a few tacos before the Cowboys game. As a seasoned veteran who has been burned at the drive thru too many times to count, I checked my order and noticed I was not given all of my food. I went back inside, with my food and the receipt to show them and gather the rest of my order. In the least shocking moment of the day, the younger Hispanic girl with glasses wearing a red shirt (assuming this is a manager or shift leader role), who has been nothing but bad attitude and absolute displeasure to deal with, was behind the counter. When she asked what I needed, she yelled at someone else to help me. Not to pick on her, but the last 3 times I've had bad experiences here have all been with the same girl. It's a fast food joint; I realize you don't have to be a rocket surgeon or brain scientist to work there, but at least smile, be courteous, and try to be helpful. Negative attitude doesn't get you any where. I won't be coming back here in the future. read more

We tried to eat here but walked in and were completely overwhelmed by a strong nasty sewer smell. We walked right back out and haven't been back. read more

Went through drive through because the dining room was closed. Put our order in...had them repeat it and they still got it wrong. We were charged for the correct order but got the lesser charged item...$3 difference! Tried calling but the line was busy. Sent an email but have not received a response. We live outside the city limits so we didn't go back...it was evening time. read more

Im standing at the counter now waiting for my food..been waiting 20 minutes. Place is a mess. This is ridiculous..

Food was decent but what I observed the most was that three of the four vehicles in the restaurant parking spaces were the manager and employees. It is just my opinion but shouldn't the staff park away from the restaurant leaving the close parking spaces for the ACTUAL customers. This only leaves me to believe the the focal point of this restaurant is the staff not the customer. Steer clear especially at night! Customer beware! read more

Taco Bueno - Mexican Near Me - Greenville, Texas

Manager is very rude, has no customer service skills nor respect for employees or customers. One employee that waited on myself was very rude and making sexual remarks, I did report to corporate about this issue, our family will not be back to this location again. Also the restaurant smells like the sewage dump, someone needs to inspect that place. read more

Manager did nothing but scream at staff making the eating area really uncomfortable. Same manager very rude when taking my order then proceeded to scream at staff as an employee had to ask for permission to use the bathroom and was denied in a rude verbal fashion! I sat for an hour waiting for my meal! Finally when my order was done with the employees apologizing the entire time and trying to make me feel at ease which I appreciated it however with the constant screams of the manager echoing throughout the dining area I told them I appreciated their hard work and that only thing making me uneasy was the screams. The stress and anxiety could be felt the entire time I was there until I left but not before the manager had more rude things to say to me, a customer. I strongly do not suggest this location due to the manager however the staff were more than wonderful ! read more

very trashy location. extremely long wait in the drive thru. it might as well be the farmersville DQ as slow as they move. really disappointed. read more

@tacobueno I went to the location in greenville texas. I ordered four combo burritos and paid 10.78 I looked in the bag and got one burrito that was two dollars. Told the manager said there was nothing he could do and blew me off. Employees bs around and are so rude to customers guess you can't be whiter then white to eat here read more

I love their nacho salad and I appreciate the generous salsa bar. I also like the newly-renovated decor.

I've never had a problem at this Taco Bueno and the food is always the same as other Taco Buenos. I eat here often and haven't had a bad expirence over tge years. I happen to really like Taco Bueno. It's my favorite TexMex fast food joint. read more

Food is very overpriced, not just at this location. Order was correct but 40$ for three people was just too much. The food was not very tasty, either. The staff was reasonable, the restaurant was clean. I want to rate them higher but with the expense and blah food, I can only go 2 stars. read more

holy crap this place is gross. worst taco bueno I've ever been to. avoid this location.

The meat was cold and greasy on the tex mex combo ....and music in dining area way too noisy ....and the value is over priced ...and yes the FOOD IS BLAND read more

Absolutely TERRIBLE service. These people were unprofessional, talking among each other about non-work related stuff the whole time. They didn't greet me. I had to stand there and waive to get somebody's attention. They didn't even look at me and tell me to give them a moment if they were busy. They just kept going about their business and almost made me feel like I was interrupting them. They didn't thank me for my purchase either, or apologize for taking so much time to offer me service. They had run out of medium lids for my drink.... again I had to flag someone down. He begrudgingly gave me one, but still didn't refill the main stack. Then there weren't any cups for the sauce bar. Again, he begrudgingly gave me one, but didn't replenish the stack even though I told him there weren't any and that he needed to replenish. The restroom was average, not very clean. And the restaurant was also filthy... the counters, the salsa bar, the food trays were greasy... the food preparation area was messy and didn't look well kept. Very disappointing experience. They really need to step up their game! I hope I don't get sick from eating here, as employees seem careless. read more

My wife bought a nacho salad and it was so dry, it had barely any queso, they put no guac on it at all, and the people sitting next to us had the exact same problem. And my big freaking quesadilla tasted like old hotdogs, Taco Bueno just lost one of there regulars. read more

I love the Taco Bueno in Rockwall! The store in Greenville is horrible. Very rude employees, filthy, and food that is not at all what you get in Rockwall. I watched 2 employees treat a senior citizen like dirt. She didn't get her tacos or guacamole with her order. She politely told the employees what she was missing, the female employee acted like she was asking for free food. I stood in line waiting to order for about 5 minutes while the employees grumbled. This is typical for every visit I have made. I'll just stick to the Rockwall Taco Bueno. read more

I ordered the 3 taco meal. Bland is a overstatement. There was no seasoning on the meat. The shells had no flavor. Nothing had flavor. My wife ordered the chicken quesadilla. 8 tiny cubes of chicken piled onto what seemed to be a block of unmelted cheese. Now one would think they couldn't screw up the drinks. I literally could not fit the straw into the cup because of all the ice. All this for $14. Don't wast email your time or money. Plenty of other options nearby. read more

I love Taco Bueno, but I had a weird experience yesterday in Greenville! Came into the store with my boyfriend, and the girl with short hair and glasses working the counter took my order. Then she started sweeping the store while my boyfriend was still at the counter waiting to order. She looked at him several times and continued to sweep. Finally (7 minutes later), some other customers came in, so she went to take his order. Manager asked her to do something and she replied with complaining and yelling about something. She disappeared a lot and didn't seem very eager to do her job. I know fast food isn't the most fun job in the world, but it certainly is distracting to customers eating when an employee is making a big deal and yelling. Additionally, we waited roughly 15-20 minutes for our food. I guess drive thru orders are given priority, and next time I will not be dining in. read more

9/6/2018 went to the greenville tx location to take home supper. ordered two big taco salads, paid two dollars more for extra meat. got home .opened boxes...found literally not enough filling of anything for shell. had to combine to even get ONE serving. Bag packed so bad other items ruined. never got receipt asking several times. This place has realy gone to H---. read more

The closest Taco Bueno to me is the Greenville location, and it's a 1 hour drive for me to get there. Anytime I go through Greenville, I always stop. Today was no exception. However I was less than thrilled with my experience today. I should have turned around and left as soon as the strong scent of sewage hit me as soon as I walked in. My excitement for my Bueno trumped my better judgement. I ordered 2 Party Burritos and 2 Soft Tacos (no Lettuce or Tomato). The manager was nice to point out I could get a better deal on their Pick 3 Special, so I ordered a Taquito also. This was a To Go Order. Later when I got home and took the items from my bag.....they had overfilled my Burritos and Beans were coming out both ends and the sides. In addition, my soft Tacos had both Lettuce and Tomatoes. Because I am allergic to Tomatoes, I had to throw them out. No, I couldn't just pick them off, they had already touched my meat and tortilla and I would break out in hives within 5 min. Besides that, I asked that they not be on there. I went ahead and heated the Burritos. I don't know what they put in those but they were so salty, I had to take a drink of water after each bite. If I would have lived closer, I would have returned these items. I will not be returning to this location. Another one is opening in Sulphur Springs next week and that one is only 45 minutes away. read more

So, my family and I simply live this Bueno location. The staff is friendly and welcome when customers come in. I've always liked the fact that you can see into the kitchen. I can see if someone does anything that would make me say something that I would not like. Thankfully I've never had to do that. Now that the mall is finally converted to the Promenade it makes it easier to get in and out. I've never liked the parking here, but there's really nothing that can be done about that. The food is always hot and prepared well. The restaurant is kept clean from what I've seen. Overall my experience with this Bueno has been fantastic. read more

This is the worst taco bueno I have ever been to and has to rank in the bottom of the entire country. They always mess up the orders by not giving you what you order or an incomplete order. I am done I have given them too many "benefit of doubt" calls. If anybody at the corporate level has an ounce of respect for the company they represent they should investigate this location and start with a clean slate. Rant over. read more

Well, really...what did you expect? The bland soft tacos have minimal cheese, and the beef was cold. The sweet tea - wasn't. On a positive note: the ice was cold. read more

If I could give zero stars I would but the minimum was one(1). I have enjoyed Taco Bueno for many years. I recently visited the Greenville Texas location and ordered a dozed party burritos and there was barely enough filling in each and every burrito to taste the beans. They were literally flat for the lack of filling. If this store is financially in trouble so much that they need to keep cost down by shorting customers then shame on you. I will try to like Taco Bell from now on. Good luck Taco Bueno Greenville Texas. Stay away if you are hungry, all you get is a gently smeared flour tortilla. read more

Management is terrible!!! The food was cold, it took way too long to receive our order and all of the staff had a horrible attitude. We love Bueno but the last few times we have been to this one, it's been bad. This place definitely needs new management!!! read more