First, I was the only person in line and waited several minutes for someone to take my order, then when I ordered they were out of fries and mac & cheese. They blamed it on a truck issue. Then when my order was ready, I had asked for it to go order and they had it on a tray and they couldn't figure out whether it was mine or not because they didn't pair it with an order number. We finally figured it out. read more

Absolutely outstanding service at this location. Fast, friendly, and courteous every time. Very efficient with drive thru and dine in while still upholding the standard of great quality. They also ensure men and women in uniform get a tremendous discount. 5/5 stars for this location. read more

Good food that is served super fast, clean location and great service. Who could ask for more?

This location is the slowest one I've been to, over five minute wait. We just sat in line not moving until the car behind me decided to leave. Chick Fil A has changed they use antibiotics in their chicken as well as pea protein to keep the fries crisp even when they're cold. Be prepared to wait if you visit the Greenville location, unfriendly as well as slow read more

The bad first,,, lines and wait time is too long!!!!! Great good may be worth it. I think we need another Chick Fil A here in Greenville, or a bigger location kinda off to itself. Drive through is inconvenient to due to the long lines and the parking is blocked because of the drive through. read more

Oh my goodness! I cannot say a negative thing about our Chick-Fil-A in Waco, Texas. The people are kind and the food is always amazing. I always get either the chicken sandwich, waffle fries & Diet Coke or I get their crunchy chicken salad. The food is always hot and tastes amazing. We recently moved to Texas & I had only eaten their food on a trip, prior to living here. Now we can enjoy their yummy fish and great service any time we want. read more

The customer service here is lacking enthusiasm to put it mildly . I understand that chic filet has independent operators and that because of this they normally work hard to ensure great customer service . But i have watched this chic filets decline for a while now . In the last visit it hit an all time low . Not a single person smiling , no one offering condiments , food was cold and they didn't bother to thank me for my order just handed me the bag and walked away . I pay higher prices for service and quality no the of which are declining . I might as well start saving money and going to Whataburger if chic filet is going to start lowering their standards . read more

It's a chick Fil a. The food itself is average for the entire chain (as a fast food chain should be). However, the accuracy and time is horrible. I worked there for 1.5 years, we spent half our time correcting things that were made/handed out wrong. Not too packed in the mornings, but at 10:00 & 12-2, be prepared for a long wait and full dining room. Luckily, they do train their employees to clean bathrooms pretty well, and they are always clean read more

Excellent service. Health and tasty salads. The employees here go above and beyond. The last time I placed an order online for pick up, the manager met me at the door with my food. read more

The inside is open for carry out!! So glad. Saw familiar faces and new faces. Food is always great. Got our order quickly and my husband got a gift cup full of goodies for Fathers Day. New renovations look amazing. Thanks Chick-fil-A. read more

Chick-fil-A - ows a pair of sunglasses and a paper bag - Fast Food Near Me - Greenville, Texas

This chick fil a is the worst one I've ever been to, there hasn't been a single visit that I've had where something in my order wasn't wrong or missing. This time my kids sandwich was missing, it's one thing if it's mine but my kid can't sit here and watch us all eat. I gave her mine and I called because I couldn't drive back, they said they would refund the missing item through the rewards since I ordered through the app, no problem, but I never got it and never got a refund. Definitely done giving this location chance after chance. read more

The longest wait any any chic fil a ever, they need someone out directing traffic or re-do their parking lot and give people more options to get out of the drive through because the problem is people are getting stuck in the drive through, after they have their food, because the drive through line is backed up in front of the only way out is blocked by the line to get in... it's the literal definition of a CF. No one will let people out of the line because the wait to get in to so long and if they stop to let vehicles out, a vehicle trying to get in will just jump in front and block them again because the line is so competitive, further exacerbating the problem, It's not a complicated fix. Fix it. read more

I think the LONG line in the driveway and inside speaks for itself. The food is always hot and made the way it's requested. Everyone working there is always very helpful and polite and there is always plenty of room for people to sit and enjoy their meal inside or outside. The manager seems pretty friendly as well. read more

As much as I love Chick-fil-A I have to admit the Greenville location fell short of my expectations. I ordered the #1 (Chick-fil-A Sandwhich meal). The chicken patty was disappointingly dry and lacked flavor, making each bite feel like a chore rather than a pleasure. The bun was also nothing special, lacking freshness and texture. Overall, I found the sandwich as well as the fries to be underwhelming, and I won't be rushing back for another. read more

Stopped here on the way through to get home from a road trip. So glad to have a Chick-Fil-A on the road. It was very good and consistent like most Chick-Fil-As. It was interesting this one was attached to other retailers. It's rare that I ever see this. However, this one had great parking when we got there. The restrooms and restaurant were clean. The service was fast and friendly. I would stop again if I ever find myself driving through Greenville. read more

Chick-fil-A - Fast Food Near Me - Greenville, Texas

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They are very slow. Poor management compared to Rockwall. You could have 10 cars in the drive thru and Rockwall could have 50 and you would get your food sooner at Rockwall read more

Worst Chick-fil-A. Closes at 8pm, still haven't opened back up their dining area (Nov. 2021), drive they is only mobile option and the line is always around the building. First Chick-fil-A to fall short of expectations. read more

Food is amazing it is always on point and they make sure to deliver it quickly and they are always showing great positivity

Always enjoyed the smiles served here. The food is always hot and fresh. If I ever experience a problem they are always kind to correct it.

Let me start by saying I love Chick-fil-A. Normally no matter how long the line is they get you through quickly. This particular Chick-fil-A on the other hand hasn't apparently gone through that training. At this point the slow ass line at Whataburger would be an improvement. read more

Charged me $11.42 for 5 nuggets. I asked for a 12 count. I know it was busy and mess ups are just a part of it, but please you guys, the food isn't the cheapest. Please double check! Also, chicken may be done on the outside, but it sure wasn't on the inside. I've thrown it away ): read more

Food is always good however we waited 45 mins in the NEW double drive thru. One would think it'd be more efficient and faster. Nope.. THEY NEED MORE EMPLOYEES or to be managed differently. read more

Customer service and attention to detail could be improved. They often get orders wrong and in these instances, an apology or incentive would go a long way. read more

It's so good every time. The food meets my high expectations and the service is very kind. The line looks long but moves extremely fast. This is a great place to eat, especially when you need to feed the fam. read more

i don't recommend this chick-fil-a because as a former chick-fil-a employee ik that u can customize ur food especially ur salads they didn't tell me why i couldn't read more

Just went there and had to wait 30 minutes to get through the line and we're going to be late too our tee time. I would not recommend going there if your not willing to wait at least 30 minutes to get your food, and every order was wrong or missing sauces. read more

Came here to late for breakfast to early for lunch. We both had spicy chicken sandwich meal. We waited on promptly and with a smile. The place was clean and neat. New team members were being trained with smiles and lots of help. Ordered was correct, hot and had good flavor. We ate with no distractions and it all was good. They have a good breakfast menu here also. Easy in and out off the freeway. read more

Chick-fil-A - Greenville Texas store. - Fast Food Near Me - Greenville, Texas

This chick fila needs a serious training course to learn how to operate like every other one I've been to. Been in line for over 30 minutes and no way to leave the line. read more

very disappointed, got off of work and stopped by to get some dinner. i waited in such long line drove all the way home, excited to eat. for them to not even make my sandwich correctly and i did not even make any changes to the menu. make sure you check your food before leaving THIS chick fil a. read more

If I could give 0 stars I would. My little brother worked Night Shift here and one of the Night Shift crew members was degrading my little brother about not getting nuggets out on time (even though he was in training and doing his best) he called him names including "cracker" yet threatened my fiancée her job there for taking care of her mom with cancer and me who has arthritis and takes prescriptions so I can't drive.... They claimed to be understanding and a Christian company, but they are very rude here and RACIST. don't work here, I'm here to warn you :) read more

This Chick Fil A is between Starbucks and Cotton Patch Cafe. The food is on par with other Chick Fil A's, which is to say, excellent. It's not as busy as some, but the drive through does get backed up at times. Their lemonade is the best, and the peppermint chocolate chip shake is right up there, too. The kids say thumbs up to the indoor playground. read more

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Always friendly and helpful. Food is like the food at any Chick-fil-A, consistently good and hot.

Just placed my order and was told "we don't have any lemonade." I asked how long it would be before they would have some and the manager on the speaker said with a chuckle, "oh a long time, HOURS. We haven't even started squeezing the lemons yet." There was no offer for accommodation. The manager, Logan, was standing there in a blue shirt at checkout and did not bother to turn in my direction to acknowledge me or anything. The lemonade was literally the ONLY reason I drove across town on my 30 minute lunch break. I'm sitting here sipping on the sweetened dishwater they call sweet tea as we speak. Very disappointing! read more

Amazing food and environment!! However quite busy at times. I love Miss Mary, she is the kindest employee I've ever encountered there! She really gets to know you! The tables are clean and bathrooms are clean and well kept. read more

Please bring your attention that we bring our Nursing families and friends to this location all year long. When calling to ask the manager about the promotion, he was not even aware it was Nurses week! While working last night we wanted to see if this applies to this location, and sad to say, they don't appreciate or acknowledge such contributions we bring to their business and this community. read more

Chick-fil-A - Cows need some Nursing too! - Fast Food Near Me - Greenville, Texas

I've been to a lot of Chick-Fil-A's, and all of them have great food, service, are clean, etc., but this Chick-Fil-A, the Greenville, Texas one, is OUTSTANDING! I'm as socially liberal as they come, but political opinions aside, Chick-Fil-A has damn good food period; and every single time I visit this specific location, my food is fresh, hot, well-portioned, and just yummy good. The inside is spotless, too. (Not a shocker). Also... this Chick-Fil-A is located right off the hwy in a small, country, Northeast Texas town, so everyone is already nice, but the employees here... man, they must be taking daily Prozac or something because they are the absolute most upbeat humans I've ever come across. I'll occasionally drive 40 miles to this location just for a lemonade, solely because they will make your day. Not kidding. They are that happy. And one time this summer I had to wait an extra 5 minutes for my meal from the drive-thru line, literally just 5 minutes, it was no big deal at all, and the manager came to my car, apologized, and gave me free sandwich coupons. I'll wait two hours for Chick-Fil-A food, so I wasn't sure why he felt the need to apologize, as I happily pulled on through and waited, but as a broke 20-something, the free coupons made my day and I'll forever write good reviews for this location. They rock! read more

Updated review because they've definitely improved! Drive-thru worker (her name is Sarah) that took our order was extremely efficient and quick and got our worker right-- everything came out to us fast and tasted great. We live way out in Sulphur Springs but we make our way out to this Chick-fil-A because they're good and 9 out of 10 times they get our order right and the food tastes great. Very rarely ever disappointed with this Chick-fil-A read more

Worst location I have eaten at. Bad customer service. I placed 4 orders and they missed one order. Lucky we parked to eat outside. Went to ask about my order and they look at me like I was crazy. They also for got my milkshake and when I went back inside they said they where closing and gave me my money back. Don't go to this location. read more

Can you please inform, teach, train, educate or whatever you want to call it the kids you have working there, that there is a difference between sauces and dressings. read more

Always great food and friendly service. The employees are wonderful and do a great job of getting orders out as fast as possible