Hey where can I start ? My experience here TERRIBLE . I repeat TERRIBLE the service is bad specially the drive thru person . Savion is horrible worker he doesn't communicate well at all he makes smart remarks. Nobody like that should be working there Ps- get a better GM the one there doesn't do things correctly sad society . read more

My chicken was missing CHUNKS of meat and skin. All of this after I had to repeat myself on the drive thru intercom because the employee was conversing on the other side of the speaker. Terrible service. read more

KFC - 3 pc. Chicken Box - Fast Food Near Me - Greensboro, North Carolina

Weird burning smell, rude service, but overall amazing, fantastic establishment. Gravy burned the roof of my mouth but... IT TASTED GREAT.

I had the sudden urge and craving for a famous chicken bowl so stopped at KFC for the first time in forever! I ordered the spicy famous bowl meal which came with fries and a drink (I ordered lemonade). I was disappointed to find no corn in my bowl. I love corn and it adds to the overall flavor. I missed the sweetness of the corn with the spiciness of the chicken. Still delicious though. Of course the fries hit though they were luke warm upon receiving. I ate them on the drive home to maintain ultimate crispness, lol. It was fast and the worker was nice which isn't always guaranteed in "fast" food these days. I'll remember this for future fast food meals but will ask them to remember my corn read more

KFC - a red building with a kfc logo on it - Fast Food Near Me - Greensboro, North Carolina

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Very disappointing experience at this KFC after spending over $43.00. Today I stopped at this KFC after work to pick up some chicken in which I was charged an upcharge for getting extra white meat in my box for a total of over $43.00. When I got home I notice that I had all dark meat and absolutely no white meat at all after paying extra for additional white meat. Secondly when I looked in the bag for my receipt to call them back I did not have one which means they would not believe me. However, it was charged to my debit card. This is my second time that my order has been wrong at this KFC. I want be returning here anymore after wasting over $43.00. read more

came in because my preg wife had to use the rest room. Said she couldn't use it unless we made a purchase . terrible customer service

First of all, I am so sorry to all of the 1 star reviewers, as my experience today at KFC was great. Ever since I saw the advertisement for the Beyond chicken, I knew I had to give it a try. I have not been to KFC in almost 15 years, but this brought me back. I was out running errands and passed by and thought, "oooohhhh, today's the day!" Ran one more errand and swung back by. Due to weather, there was no one in the drive-thru...perfect! TBH, I think it may have only been 2 or 3 people running the show today. My order was taken, food was ready when I rounded the building, I RECEIVED A RECEIPT. Told the gentleman thank you, be safe and I was on my way. I have no complaints at all, for me, everything was as it should have been. When I got home, my food was still hot....what more can I say? The Beyond nuggets taste like chicken. Although, I am one who is quite familiar with plant-based "'meats". Thanks guys for providing me with the KFC Beyond nuggets experience!!!! read more

KFC - Beyond nuggets inside - Fast Food Near Me - Greensboro, North Carolina

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Absolutely awful. The service was so poor. After paying for the order, I was asked to pull forward. I knew I was in trouble when I saw 4 other cars! The man bringing food out told me it was the biscuits holding things up and it would be another 3 minutes. It would have been nice to know that ahead of time. When I got home, it got worse. The 2 biscuits I ordered were raw. I ordered 12 pieces of chicken, and 6 of them were legs, one piece I can't identify. It looked like some pieces had been fried twice; they were much darker. I had paid cash and didn't get a receipt so I have no recourse. $34 and I still didn't have food I would eat. I won't be back. read more

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If I could give 0 stars I would still want to give less. We ordered, had to sit outside for an our food to be made from scratch, and they still screwed up the whole order. read more

I ordered the 3piece tender meal with a side of fries and a coke. My wait time in the drive-thru was short and the staff was friendly. My order was correct and my foot was fresh and hot. Sorry for not taking a picture... I was hungry and it was so good I tore right in . Overall I was very satisfied! read more

Bad chicken. Reheated or overcooked, greasy and very dry. To say this was bad is an understatement. The black things you see sticking out are the top bone of the leg. Never seen chicken look this bad. SHAME ON KFC. This should never have been sold. read more

KFC - KFC - Fast Food Near Me - Greensboro, North Carolina

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The review is one star only because it is not possible to give negative star ratings. I had an encounter with Christy at KFC at Battleground that took longer than taking an order. Horrible service! If you can avoid it PLEASE DO NOT GO TO THIS LOCATION. Anything would be better than rude, unintelligent, uninterested, people who do not care how they reflect on a beloved brand. I told Christy that the app did not let me order a qty of 24 wings and 24 beyond nuggets. She continued to tell me to use the app. She argued with me that I could used the app until I walked her step by step. Then she took my order. Then told me the would not start the order until I arrived. The time Christy wasted could not be worth me, any of my FB friends or people who read this review lost business. Contacting KFC corporate on Monday to lodge an official complaint about the app and customer service at the Battleground store. I know good people are hard to find but bad workers like Christy can ruin a business. BAD SERVICE AT KFC BATTLEGROUND. If you have had similar experiences at this KFC, use the hashtag #badkfcbattleground read more

Went by 5:45 on a Sunday and nobody would ever come to the speaker. Finally on the 4th attempt my wife orders just chicken and the guy says "we don't have any chicken right now. It will be about 50 minutes before it's ready". Never an apology or anything. Funny thing is we have come by this particular location numerous times and there is always an issue. They are never prepared, rude and could care less about their job. Do everyone a favor and just close it for good!!! read more

The food is horrible .Chicken tastes as if it has been cooked in old oil. The chicken tastes like leftover from the previous day! The meal made me throw up. Called the location to voice my concerns and was allowed to voice my concerns without an explanation from management. This chicken had no flavor or spices of the KFC that was of original quality. It is so sad to see a legacy disrespected at this magnitude. A waste of money and time. read more

I am kicking myself in the behind right now. I wasted $20.00 yesterday for what I thought would be my lunch and dinner. The chicken tasted nothing like KFC it was dry and tasted old, like day-old chicken. When one purchases food from a restaurant, they don't expect it to be days old unless they are informed at the time of order. This was no doubt the worst food ever. I should have known when I drove up and the parking lot was empty! To top it off, if the lady could frown any harder her face would have cracked! Do not waste your money! After trying to eat 2 pieces I threw the rest away. I would be willing to place a wager that if they don't turn things around that restaurant will go out of business, not because of any pandemic, but for their terrible food and horrible service! read more

If you want extra crunchy chicken, you'll have to wait, for an hour. When it is finally ready it won't be like what you may remember from days in the past. Apparently, according to the staff, "Extra Crispy" is one of the least popular items on the menu. Unfortunately, it shows. read more

I just started to actually like KFC but the customer service at this location is horrible. The cashier here was extremely rude to me and another customer. I asked for two honey mustard sauces and I was told it would be 0.39 cent for an extra one which I told her was fine. I drive off and there's only one sauce in the bag so I go back, I told her I never got another one and she proceeded to say "I told you it would be 0.39 cent" I said "yeah I said that's fine, here is my 0.39 cent". I understand people are going through personal things but that does not mean take it out on people (especially at your job). read more

Today I thought I would treat my family to a good meal. I went to the drive through window and ordered an 8 piece meal. It was 28.81 for my purchase only to get all the way home and all but 2 pieces were burnt. Burnt grease and hard chicken. They brought it out to me after paying in the drive through. This is the second time this has happened , I said nothing the first time so now I know better to purchase anything else at this location. KFC please do better. read more

Placed an order through the drive thru got to the window and noticed that my total was really high for what I ordered. So I asked about pricing, the 12pcs tender meal shows at $20 and change on the me he which was correct, however I was being charged $10 for a famous bow only when the menu showed the meal at $5.48 when I asked the you lady at the drive thru said "Oh yeah, we went up on our prices" I said no thank you I will not pay $10 for a famous bowl when your menu doesn't reflect that price and they purposely don't give you a receipt so you can't leave them a review. I had to ask for mine. Horrible service read more

My mom waited on fresh chicken tenders for me so they weren't hard (just had teeth extracted 24 hours ago and can barely chew). Chicken was excellent. Gravy however was burnt (and VERY bitter) and the gentleman came out of the front door blessing out my mother and another customer that pulled up front waiting for food because they were "parked crazy". That's ridiculous. read more

Went to get lunch for elderly family and staff were inside and it was during business hours but hide and when i walked around the building they said they were not open. Plenty of staff. Using weather as an excuse?????? waited 10 minutes and saw car go thru drive thru and they took his order. I went back around and very rude women took my order this time. read more

Just went through drive through. Ordered 2piece original and 2 piece extra crispy. Was told to move around to front and they would bring it out. Waited 10 minutes when manager come out and as if I would accept an extra crispy wing and original breast. If not it would take 15 minutes to cook. I asked why that had not been done yet. Had to wait additional 30 bminutes to get food. Had to keep reminding them. Several others having problems getting food because it's not read . One person had been waiting since 1:30 and she just got it at 2:37p. Totally unacceptable to keep taking orders and not cook food. Two weeks ago I come through and orders the same thing. They just gave me both in original. Thought then just an honest mistake. Guess not. Will definitely not be back again. read more

It was KFC. I feel the franchise has declined in general. It was chicken and it was reminiscent of what I once knew as a child but it was dry and pathetic looking. The new special makes it pretty cheap. Will avoid in the future. read more

KFC - Because everybody loves chiken... - Fast Food Near Me - Greensboro, North Carolina

Ordered online and they still can't get the order correct. Didn't get the sides I asked for and didn't even get the thighs and legs only that I asked foe I got everything but the wrong and thighs then I called them about the wrong order and he said I am pretty sure it was right I packed it myself. Why would I be calling it it was right!! Tells me to come pick it up in 30 mins! My food will be completely cold by the time I get the correct food! I've worked with food it's not hard to read orders correctly and give them the correct stuff! And if a customer calls or comes in letting them know it's incorrect don't give them a attitude. I called and was very nice don't need to get attitude from someone who can't put together a order correctly! Plus I ordered 12 pieces and it's not even 10 pieces of chicken in the bucket! read more

KFC - Doesn't look like 12 thighs and legs to me! Looks like wings and Brest and it's not even 12 pieces it's a half bucket! SMH - Fast Food Near Me - Greensboro, North Carolina

Nostalgia got the best of me today. I was thinking about original recipe, mash potatoes and gravy, and a warm buttery biscuit. What I got was small, greasy chicken with mediocre spuds and a hockey puck. The chicken was not the golden brown as in the past but more of a darker color, it was more finger wiping than finger lickin' good. The potatoes were not impressive and the biscuits were horrible little things. I usually post reviews of large chains when they are impressive or disappointing. You can figure this one out. read more

KFC - Fast Food Near Me - Greensboro, North Carolina

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Cashier was very polite and quick. The food was great. I would definitely recommend this location

Yesterday I came by after work to pick up the $30 Family Meal special they've got going on. I make it all the way home and realize they did not give me my chicken tenders. So I call and speak to a man who says I could come back today for the tenders and he would write my name down. I go there today to get my tenders and I walk up to the counter and a very rude female asks what do I want, I tell her what happened, she said she doesn't recall that happening. So I told her I needed the tenders I paid for yesterday but never got. She gave me awful attitude and when I was about to ask for the manager I noticed that her badge said manager so I know speaking with her would've gotten me nowhere. She gave me the tenders and I said thank you, she didn't say a word nor looked at me and walked away. Another man came to the register and apologized for what had happened. I will no longer be visiting this location and it's not because of the missing tenders it's simply because of the rude attitude I received from the woman when I was the one who didn't receive food I paid for. read more

went in at 5pm and ordered a bucket of chicken, was told they had none. She did not even ask me what kind etc.. said it would be 30 minutes and all the rest they has was already sold with nobody there.. so i left read more

I love KFC and have since I was a kid. This is one of my favorite comfort foods. That being said, this KFC is horrible. My husband and I went there last night and ordered 2 strip meals with double mashed potatoes and a 6 piece wing as well as 2 extra biscuits and 2 drinks. The price we were quoted was under $16. I knew that was too low of a price so when I got to the window. I again confirmed the order with the cashier. She said yes to everything and again quoted me the same price. I paid, we were given our drinks and then a bag of food. We were not given a receipt. We live about 7 mins away so we took the bag and went home. When we got home we had the 6 piece wing, the 2 drinks. We only had 1 meal and instead of double mashed we had 1 mash, 1 french fry and 1 extra biscuit. The mashed potatoes were old because instead of white fluffy mashed potatoes with a lot of gravy, the potatoes were tan and there was hardly any gravy. I believe it sat so long that the potatoes absorbed the gravy. When I called the restaurant back to complain, I explained the situation and was told that I only paid for 1 meal and the wings so that's what I got. Lovely customer service. Their employees need to be better trained and their manager that was working last night needs a better understanding of customer service. This is not the first time we have had an issue with our order but it was the last straw. We will not be back. read more

I keep trying to give this place a chance because I have always love KFC . owner should fire their entire staff whatever they are paid it is too much read more

I drove up to the drive thru since the front doors were locked (6 pm). A female spoke on the speaker saying 'welcome back'. I said thanks. No 'can I take your order'? Again the female said 'welcome back' . I said yeah and no may I take your order. Another long pause and again, 'welcome back' ? After about five minutes of this, I drove off and went to another restaurant that knows how to ask for your order. read more

After 2 other KFC locations failed me..thought I'd give another one a try...food was hot, staff was friendly, store was clean..and yes they had chicken ready... read more

The food quality is awful (even for fast food standards), the staff is unhelpful and plain rude. We gave them a second chance after contacting the regional offices but have not improved one bit. If you are hungry for chicken, save your money and go elsewhere. This is Greensboro and we have plenty other good chicken joints that is actually worth your money. Note: Cashier refused to provide receipt till we begged for it, I suspect someone in this KFC is either skimming debit/credit cards or some sort of fraud. If you go to this restaurant USE CASH! read more

Just had the Crispy Chicken Sandwich, the New Fries, & Dr. Pepper....all I can say is the Dr. Pepper did not fail me. The sandwich & fries on the other hand were very sad. I ordered through the drive through and was asked to pull up to a parking space as my order was being made. I truly expected a hot sandwich when I got home (2 miles away) not so much. As I drove out the parking lot I reached in my bag to grab a couple of those Hot Fresh Fries but only found a container full of old dried out salty potato sticks that tasted stale and salty. I got home and unwrapped my sandwich, took a bite and honestly had what seemed like a dry room temperature salt block. Nothing like I've come to experience from KFC. I truly feel like I wasted my money and then when I called to speak to the manager I was told that they were busy so I spoke to a young lady that did not give her name but she said jokingly that I didn't have to wait in a long line like at other places then hung up. Very disappointing indeed...guess I will buy my chicken elsewhere read more

That was the worst chicken dinner I ever had in my life!The chicken was so greasy and salty it was barely fit to eat!It was dripping in grease!The biscuits were dry and hard as a rock!I never much cared for KFC but my husband wanted it.This has cured me from ever eating it again! I don't know it it was just this location but never again!The "Colonel " must be twisting in his grave!He would be ashamed! read more

I would give zero stars if this was an option! This would have been a comedy of errors if it was a stage play. I placed my order in the drive-thru and was informed that there would be a short wait for one of the items. The cashier confirmed my order, I paid, pulled forward and proceeded to wait. The manager stepped outside and looked at my car after 15 minutes passed. Then he returned inside. After an additional 10 minutes I decided to go inside. The manager, cashier and cook all came forward and acknowledged having forgotten my order. And in addition, still had not prepared the items requested! Now I'm not saying KFC should employ Rocket scientists at their restaurants but either all the employees were on some type of substance or got the bad end of a lobotomy. Save yourself the time (it took 10 additional min to get my refund) and money. Who wants to wait all night and STILL NOT get their order. read more

Went through the drive-thru this evening. Very disappointed in the cashier. She didn't say one word to me and as soon as I pulled up she handed me someone's receipt. She didn't tell me my total nor did she give me my receipt. To top it all off I get home and food was missing that was ordered. Sadly I will not be returning. read more

I called to see if they still sold the chicken pot pie and they said they did. I went to the store and they said it would be 30 minutes before they could fix another one and they closed soon. Well it said they didn't close till 9 and this was 7:30. I will no longer ever eat at KFC read more

Had the absolutely worst chicken my wife and I ever had. It was dry and over cooked. I can't believe they can sell this food.

We had swore to never eat at another kfc for life due to the continuing quality issues (of their food) we have experienced over the last large number of years. but their sign said under new management. so like a idiot i though maybe new management would improve the quality of their product ( spouse disagreed with me completely) We bought a family meal and boy was it another lesson in fool me once to a thousand times shame on you fool me 1001 times and I deserve what I get. It was the worse most burned, grossly overcooked and dried chicken with possible the driest coleslaw and mashed potatoes ever served to the public. i think the beautiful state of Kentucky should request that KFC change their name. I may never hear the end of this mistake, you young rookie husbands always listen to your bride. They have some candid sense about these thing. read more