The customer service was horrible which made the ambiance horrible as well. The cheesecake was okay but I could've gotten better at the grocery store and that's what I'll do next time or just go to a different cookout. We usually go to the one further down (and newer) but we just wanted a couple slices of cheesecake. We won't be coming back to this location. The employees are rude and rush you. The toppings were thrown on our cheesecake. If you don't have to go to this location keep going. read more

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Long wait at 2:05 until 2:30 p.m. Food order not right. I asked for no onions twice. I get onions. It was for me dog who can't have onions. The fries were not edible. Hard, cold and overly salty. Not a good day for Cookout on West Gate City Blvd. read more

The service was quick but the food was just okay. I went because my mom was wanting a hot dog. I ordered Mom a Jr. Hot Dog tray with fries and Sweet Tea. Mom said that the hot dogs tasted salty. That coleslaw needed southern love...lol. Momma is too descriptive and funny. The French Fries didn't hold heat long so they were cold before she could half way through the hot dog. The cashier was friendly. I ordered a peanut butter and banana shake. I thought the bananas would have been blended in with the peanut butter. It wasn't. It was huge cuts of banana. I couldn't thoroughly enjoy my $4 shake. I wasted more than I drank. It was worth a try to get Momma to eat. I won't be trying Cookout again. It's just not my flavor of Tea. read more

Cook Out - a car parked in front of a restaurant - Fast Food Near Me - Greensboro, North Carolina

Really good semi fast food. I had a takeout order consisting of a spicy chicken sandwich, fries and cheese bites. I also had an Oreo milkshake. This was good for my first time here, wish that there were more cheesy bites in my order. Fries were great and the Oreo milkshake was absolutely delicious even in this chilly weather. read more

I have been wanting to try Cookout for a long time. My bf and I went to the one by Target to try the hamburger. The guy taking the order was a bit weird and not very nice or helpful. I got the hamburger and fries. The fries were cold and soggy. I could not believe the very small piece of meat that was the burger, ridiculously small. The only thing that was good was the shake. I compare this to In and Out which I thought was the worst chain, not. I will not go back here. Go to Porterhouse, at least you get a real burger, not and fresh and great service. read more

Well, this is another one of my late night eating lol. I really meant to leave earlier to get food but I was focused on trying to get some work done. I arrived Arlington 2:40am on a Sunday night when I should be sleeping. I got my usual big double burger cookout tray. My burger has bacon, cheese, and ketchup. My normal sides were hushpuppies and fries. However, they only had a limited menu because they were close to closing. I really wanted hushpuppies, ugh. I got a sweet tea to drink. When I got my food, there was only fries and no nuggets, lol. As I was driving away, I realized that I was never told a total and there was no receipt on my box. I checked my card and I was charged $9.44... wtf? Moving forward, I know not to go within 30 minutes of them closing. A cookout burger, fries, and drink is def not worth $10. Their prices keep creeping up. My fries were a decent temperature. I ate most of them on my way home. My burger was eh. It tasted subpar from what I'm use to receiving. This visit was definitely an outlier from my normal experience. They gotta do better with being consistent no matter what time of the day it is. read more

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The Cook Out Way hot dog was satisfying enough, but not something I'll crave or run back to any time soon. The fries were super good...hot, crispy on the outside and creamy smooth a flavorful on the inside. BUT the chicken "nuggets" --- OMG they should be ashamed. They may have waved some chicken over whatever's inside those, but there's no chicken in there. It had the texture of a soft sponge and I couldn't even finish one "nugget". Shame, Cook Out. read more

There are two Cook outs on Battleground. I recommend that you avoid this one and go to the other one. The service here is rude ("Here" was basically all she would say to me.") The food is thrown at you. The food in the bag is a bit of a wreck. Go to the other one near Sprouts. read more

The male who is taking orders tonight (April 16th at approximately 8:45 PM) is rude. If he doesn't know how to be polite then he shouldn't be on the speaker box taking orders. I bet if the GM was present that wouldn't have been the same attitude. I will never pay when employees are rude. There are so many other restaurants where people are courteous. Q read more

I ordered a 2 corn dog tray with onion rings and a mr pibb. But i guess they rang in 2 hollow corn dogs extra crispy with 4 onion rings :) read more

Cook Out - Apparently i ordered a hollow corn dog with 4 onions rings - Fast Food Near Me - Greensboro, North Carolina

10/10, always hits the spot for a classic burger and all the other options. Hush puppies and shakes. Very cheap compared to other joints in the area. The drive thru is efficient. read more

I wish I could give this place 0 stars...The staff are extremely rude and have the worst attitude.She got my simple order wrong twice and got mad at me for it.I also found a hair in my drink which is so disgusting. Do yourself a favor and DO NOT COME HERE.Go to a different cookout!!! read more

This cookout is not as good as the other one on Battleground. There is another one on Battleground that has quesadillas and more milkshake flavors as well. I went to this one though first and what I received was a decent milkshake and unsalted fries. Who does not salt the fries? The fries were so unsalty I almost thought that it was a joke and someone had mixed their school cafeteria fries up with my fries, but nope they just don't like salting the fries at this location at all. read more

I don't understand why it's so hard to get an order correct, ESPECIALLY after repeating it back to me. How stupid does someone have to be??? It's not rocket science nor a difficult order. This may be my last time going there as my blood pressure cannot take it anymore. Four out of five times they screw it up and I can't risk my head exploding anymore. Do better. read more

Just tried Cook Out for the first time recently and while I found the food so good the service at this location was very rude. I know some people just have bad days and as a former server I totally understand that but I just went again and same person took my order and was just so short and so rude to me, sounded like she was mad at me for asking a question. Got my order wrong even though I said it back to make sure. I don't know if I want to go back now which is a shame because the food is good read more

I like to be fair with my reviews, but....This place is GARBAGE!!!! The workers are RUDE and the intercom system is trash!!!! There is always TONS of people at cookout....there is a desperate need to turn some of that money around and invest it in the business (take note franchisee) starting with a better intercom system. I should not have to YELL my order and the workers STILL act like they can't hear me. Makes me wonder if it's the intercom or the incompetence of the person behind the intercom. UGH!!!!! read more

Cook Out - The side view of Cook Out Battleground - Fast Food Near Me - Greensboro, North Carolina

they attitudes i have encountered when i go here, is beyond terrible. especially some girl names janiya. like be so fr. asked for honey mustard, didn't get it. asked for a straw, didn't get it. asked for cheese on my burger, then charged me but i didn't get it. this place is a joke. read more

best late night food around most items come plain so you build your own toppings and get excatly what you like the cheese sauce and sautéed onion are so del on your burger read more

Cook Out is for the most part always a solid fast-food option that has a variety of choices. Milkshakes are good and you can get creative with the various toppings to include in your shake(s). read more

This particular location has really gone downhill lately. There has always been a bit of inconsistency here with both the quality of food and the service, and getting out of the tiny, winding, cramped drive thru area on to Battleground is always daunting. But that bit of inconsistency has turned into a consistently mediocre experience, with the exception of the milk shakes, which remain excellent. The speaker on the drive thru area to the right as you enter is awful - you simply can not hear what they're saying, finally had to drive up to the serving window to place an order. The Hershey's Chocolate milk Shake was awesome, but everything else was just terrible. The burger was burnt to a hard char on one side, resulting in a gritty, bitter taste. The hot dog chili was also over cooked, close to burnt, and the onions were left off. The fries were under cooked resulting in them being limp and tasteless. Everything about this location is a mess, other locations around time are still good, imo. read more

Cook Out - Why in the world would you try to serve a burger burnt like this! - Fast Food Near Me - Greensboro, North Carolina

Not much to say, great fast food and super cheap. Superior milkshakes. The best meal combo deal probably on the east coast. You'll find all these things at pretty much any Cook-Out location, this one is not an exception to that. However, this places loses one star because of the terrifying ordeal of getting into and out of it. It is crammed into a corner on a very busy section of battleground, and the exit "bump" is extremely uneven, so if you make a hasty exit, you'll get bounced around like a ping pong ball in a blender. If you have a standard coupe or sedan, you're likely to scrap your undercarriage, which is always just a good time. Need to turn left? Fuhgettaboutit. Turn right and turn around at the next light. The best way to "do" this location really, is to pull your car onto the side of the side street you enter the drive thru on, and just walk up to the window in front. You'll probably get through faster, and you'll be in a better spot to get out. read more

This might be the worst cook out in the boro. Burger taste like the grill has never been cleaned. Cheese cup is disgusting Fries was soggy and so were the onion rings. read more

- DO NOT EAT HERE - Visited this location due to the Nicer one on battleground being packed. Intercom system is trash, staff was incoherent and uncaring (they made it seem like I was the one being incoherent, and all they were speaking was f* gibberish). Ordered a burger, three hours later I'm on the toilet recreating the birth of this planet - literal liquid hot magma is spewing from the depths of me giving shape and form to some sort of bubbling primordial soup. If you're in need a four dollar Colon Cleanse then this is your place. NEVER AGAIN. read more

Cook Out - - CooK Out - - Fast Food Near Me - Greensboro, North Carolina

Nothing like a burger burned to a crisp! There was no ice in my drink, and the employee at the window was rude.

Went tonight for the BBQ plate. So disappointed. Usually, get a full scoop and have enough for leftovers, not tonight. All we both got was a ridiculously small amount scoop. Almost more slaw than BBQ. read more

Ugh! I hate going to this place! Maybe it's just me, but trying to order is an excruciating experience. The primary culprit is their incredibly s#i&*y ordering system. Communication is like a comedy routine between the customer and the poor employee trying to take the order. For a business that depends on drive through ordering, you'd think Cook Out would invest in a quality system. It is such a bad experience that I avoid going here as much as possible. I enjoy their food and milkshakes, but it's just not worth the hassle. Giving two stars because the food is pretty good. read more

I do enjoy some CookOut! The best part honestly is because I get Cheerwine and they have yummy ice too so that just makes it 10x better! On my visit this day there was a woman in front of me who was taking foreverrr I almost just left, but I waited because I wanted the Cheerwine. I got to the speaker and gave them my order, and when I went to say Cheerwine the lady said "we are out of Cheerwine" I cried a little tear and said fine Coke then. Hopefully next visit I can fulfill my craving!! read more

I've felt like this location has been falling off, but this is it. I understand this location suffered a fire and has a "now hiring" sign out front. So I'll cut a little slack, however I will not be visiting this location for auite a while. I ordered a BLT & hot dog - the lettuce covered half the tomato and I'll just show a photo of the black hot dog. Even the cheese tastes burnt. read more

Cook Out - Charred dog. - Fast Food Near Me - Greensboro, North Carolina

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I came to get a Chocolate Shake from Cookout one day...I have had there burgers and fries which were delish!!! I got my 1st shake and then our 2nd. We were both shocked to find that both shakes were vanilla shakes with just a little bit of what tasted like chocolate syrup mixed in then. Highly disappointed!! I pulled out and drove right down the road to Sheets Gas Satin and purchase the f'real chocolate shakes that are read more

Burger was half the size of the bun and burnt to a crisp. Inedible. Don't waste your money.

I went through the drive through and I was over charged. I ended up having to come in to get a refund. when I got home I found out I had the wrong drink, missing a side and my sandwich was made all wrong. read more

I got a plain double burger tray with cheese, a honey mustard chicken wrap, and a chicken quesadilla from here. My burger was so burnt I had to drown it in ketchup in order to not taste it. My honey mustard chicken wrap had a good amount of lettuce and honey mustard and had a chicken nugget-sized tender. My chicken quesadilla had practically no chicken in it and the bread was burnt. The only good thing about my meal was having my huge Cheerwine. I definitely will only be going to the other cookout in Greensboro from here on out. read more

i went to cook out with my sister and a friend we ordered for two milkshakes and a side of fries. the service was extremely disappointing she was rude,i understand some people have bad days or just don't want to be at work but good lord at least pretend. we ended up getting the fries we ordered but then waited for the milkshake thinking it wouldn't take long because it's two milkshakes. two simple milkshakes. we then waited a good 26 mins then went to go ask what was going on that it's been taking a while and the lady then says she didn't call it out to the back so they could make it so she then says she'll call it in. she never did. 40 mins go by and my friend goes once again and asked for the milkshakes and she once again says that she didn't call it out and that she was sorry. sorry. psh we asked twice. my friend then asks for the manager because waiting for two milkshakes seem absolutely crazy 40 mins almost an hour. so we ask for the manager and the cashier then says "why" what do you mean "why" ? we've been waiting for almost an hour for two milkshakes. so then the manager then comes we explain and he simply says sorry so we just asked for a refund and never got the two milkshakes we asked for. they were never made anyways. we waited 40mins almost an hour for milkshakes that were never made. i wouldn't recommend this cookout at all. the staff is extremely rude and poor customer service. yall really need to pay attention to who you hire. read more

Terrible intercom system makes it very hard to place order! Staff were not completely rude but were short and frustrated because they couldn't hear what we were ordering. She also kept cutting us off making it more confusing. Milkshakes are also never mixed up fully. read more

Cook Out is good for their burgers & shakes (but not all shakes (flavors) are created equal). If you want a good burger & don't want to pay fancy prices at Hops or Five Guys, then CO will resolve the fix. If you're fiending for a milkshake, CO is definitely the spot to cop it, but some flavors aren't as strong or yummy as others. I prefer Oreo, Peanut Butter Banana, or Cappuccino. I've never tried the hot dogs, because we all know that hot dogs are one of the grossest, processed foods. For me, the nuggets, onion rings, and other items besides the chicken sandwich (also I haven't tried) are sub par in the satiability of "eating out," but, otherwise, CO is a legit burger & shake joint. I always get excited about the milkshake. read more

I was not a huge fan of this place as a whole. First it is a small and cramped drive thru and very difficult to drive around. Second, the place was filthy and there were a variety of wrappers thrown on the ground as well as plastic utensils, one of which went flying at our windshield when we ran over one (we couldn't avoid it). The customer service here was also poor. While that probably had to do with the fact that there were only two people present, there was a long wait for me and my friend to get our milkshakes when we drove up to pay. I suspect that they placed preference on the teenagers who walked up to get their food at the walk up. As for the food, i have not tried their burgers yet, but I plan on doing so later. However I got a hot dog with cheddar on it, onion rings, and a vanilla milkshake. The quality of the hot dog was pretty poor, barely edible, even with the char. Not worth the money regardless of how cheap it was. The cheese was even worse. It didn't taste like cheddar cheese or really any type of cheese at all. The taste resembled plastic more than cheese. I was expecting it to solidify to tell you the truth. The onion rings were basically greasy batter. Not my idea of a good onion ring. However, the milkshake was pretty good, which was this places saving grace. I tried the vanilla and later, a peach. They were excellent, and I would highly recommend a stop here only for them. I would only recommend this for a late night crowd who need a quick and cheap hangover fix. Anybody else should stay away from it unless you are looking for a decent milkshake. read more

Horrible!!!!!! Just waited at the speaker for over 15 min just to place my order. Nobody ever took my order so I pulled up then they took the car behind me's order. When at the window, the girl didn't even care to ask what I would like to order. Then, I waited for over 20 minutes on just an order of onion rings and one milkshake. Horrible!!!!! Will never go there again! Please replace every crew member!!!! read more

I have had good experiences at other Cook Out locations,so I tried the Battleground location nearest Greensboro,NC.I received surly service from ordering through the order pick-up window.I took the food home and noticed the very poor quality of the requested burger additions.I threw the food away and will not return to this location.Whoever owns this location needs to greatly upgrade the staff. read more

Long drive thru line but service was quick and order was spot on.....good job Cook Out team . Need a reason to smile during this crazy time and say thanks when you receive top notch service. read more

This Cook-Out is lacking in basic customer service. I've read the other reviews about their horrible intercom. I have experienced the high-tech fuzzbox that magically transform English to what can only be described as sounding like a garbage disposal with bits of glass in it. As for the customer service, it is definitely lacking. I need to ask for a napkin about 75% of the time as they are generally not offered. On my most recent visit, I ordered and paid for a milkshake (yay!, I got a napkin) only to have the cashier drop part of my change on the ground. She then handed me my milkshake and didn't seem concerned about the money she dropped out of the drive-thru window. I looked at her and she at me. I asked if was going to give me the rest of my change. No, she said she couldn't reach it. Well, that was pretty obvious. She apparently expected me to get out of my car and walk around to pick up the quarter she dropped. This is customer service 101! All she had to do was short the drawer 25¢ and worry about it later. SMH read more