$20 Fill Up, 12 piece extra crispy chicken tenders, 2 mash potatoes and gravy, a coleslaw, 4 biscuits. Great deal. Wanted to trade two mashes for one coleslaw but no dice. The food was nicely done. In the past, the juice chicken...was it juice? The strips were definitely crisp but not dry. The potatoes and gravy are for my wife and son. The slaw I love. It's the best. The biscuits were baked to perfection. Tender and moist inside. The facility is clean but I'm sure there is collected grease in places but how could it not? Anyway I got it to go and smelled fried chicken all the way home. read more

Very frustrating experience with KFC. I placed an order through DoorDash, and the DoorDash driver went through the drive-through and was given the wrong order. The bag actually had a sticker with MY name on it and showed the order that was supposed to be inside. I had to call the store myself because no one bothered to contact me, and I was told that the employee working the drive-through had given the driver the wrong order because DoorDash drivers aren't supposed to go through the drive-through. If that's the case, the driver should have been told that when they arrived instead of being handed the wrong order. I then had to drive all the way to Green Valley myself to pick up the correct order. I understand mistakes happen, but what really bothered me was that no one took the initiative to contact me or fix the situation. I paid for a delivery service only two have to go pick it up myself, because DoorDash is also a joke. Definitely not the kind of customer service I expect, and unfortunately I won't be ordering from this location again. read more

We have dined numerous times at KFC in Green Valley and each time it was delicious! Their famous bowl is my favorite. Great mix with great flavor. The chicken legs are mouth watering and delicious. The service is always great. The restaurant was renovated awhile ago and is clean and eye pleasing. If you're looking for some great chicken, this is the place! read more

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Another disappointing meal from KFC in Green Valley. Got the wrong sides, chicken was cold, no biscuits

Worst KFC ever. I have tried this location many times thinking it was to get better, but just the opposite. Chicken is always tasting old from a long time in warming tray. This time I believe they served me twice fried as it was very tough, Had a difficult time just trying to pull apart. The biscuit was like eating a crunchy cookie. Mentioned this to the clerk and all he said was "I believe you) . Tried to contact online KFC with no luck. Made it very difficult to contact on-line. I gave up. Hopefully someone from KFC looks into this stores operation. read more

I tried the pot pie today. Unfortunately there was a pretty good size bone in it. They have also been out of fries for a couple of days. When I showed the half eaten pie and bone to the staff they didn't offer to refund or replace my meal. read more

KFC - Bone found in chicken pot pie. - Fast Food Near Me - Green Valley, Arizona

Our chicken was soggy, was dripping grease and skin was falling off just by picking it up.

Food, Service, CLEANLINESS. THIS PLACE IS AWFUL I Love Kentucky Fried Chicken, This place is the worst I have ever had. We threw it away and had to get dinner elseware. Dine At Your Own Risk read more

Big Change in the quality of food at this KFC. I noticed! Asked the girl about it when I paid and she said there was a new manager/owner. The chicken was fresh, tasty and really quite good. What a pleasant surprise read more

Ever since they remodeled, service has been great n speedy. Ambiance is great since ur not being rushed to eat or move to a smaller table. Very clean place n employees seem to get along well. The pla ce needs a handicap door opener since it's very hard to open both ways. Lots of parking n it's easy to enter n exit the parking lot. read more

Worst customer service ever. Can't hear well on their outside speaker. They didn't get the order correct When we went back thru the drive thru to get the utensils to eat our lunch that they didn't give us. And was told how WE made the mistake on our order etc. Note to the girl behind those head phones save your snarky comments until the customer drives away. read more

Not a big fan of KFC but some days are better then others and tonight was a good opportunity to give it another try. . .Made the choice of legs and thighs, chicken strips and large coleslaw. Taking it home so I didn't need a drink. Approached the counter and the young man (Saray) on the other side seemed busy but finished what he was doing and took my order. It was dinner time and everyone working seemed to focus on their own job. I gave Saray my order and told him that I didn't want a drink. He suggest a sale that was going on with everything I wanted but without a drink and it would save me a couple of bucks. Customer service first. Saray was polite and helpful throughout the order. I left with everything I ordered from a polite and helpful young man and a couple of bucks from taking his recommendation. read more

Recently visited the drive through. I was having a hard time hearing the employee and once I got to the window I kindly let them know their speaker may be going out. The employee, real snarky responded with "mmm No...it's the wind" and shut the window on me. There was ZERO wind at all. Management should really teach these young employees some respect. read more

I grab KFC regularly, in fact I worked at one in the early 70's and understand the challenges, but the one in Green Valley on Continental is hands down, the worst I've ever visited. A few months ago we had a bad experience there, but I decided to give it another chance in April thinking maybe it was a fluke. I place my order at the drive through and had to repeat myself several times that I wanted crispy with a 3 piece meal and I wanted two 4 piece chicken tender meal with cole slaw with each meal. When we got to the window, the employee handed me the drinks and said have a nice day and started closing the window. I stopped him and said what about the rest of my order? He said ok and I again reminded him I wanted cole slaw instead of fries. He was talking to a friend on the phone the whole time. Luckily I had a bad feeling about his follow through and pulled over to review the order. No Cole slaw in any order, no extra crispy, no napkins, and fries with every order. None of the dipping sauces I asked for. I went back in the store with my bags of food and the guy I think was the manager saw me and hid behind the equipment. The kid at the window is laughing and yelling something in Spanish to the other workers while still on his cell phone. Eventually the red headed clerk had to deal with me as I stood in front of the check stand. He promptly did his best to satisfy me, even adding two more chicken strips to the order. If this is the way KFC in Green Valley Arizona does business, I doubt they will be around much longer. They have certainly lost my business. read more

Usually get my order wrong. Today I wanted the 3 piece tenders meal with coleslaw, bbq sauce & the biscuit. I got 5 tenders, gross fries, no bbq sauce, no coleslaw and no napkins! read more

I've been here a few times and have always had good food! It's very tasty and the sides are good too!

Ordered online for the first time. The pick-up was scheduled for 12:45; I showed up at 12:30 and it was ready on the shelf. I wonder how long it was sitting there. Got home... the food was cold, the coleslaw lid was open and it leaked, and it didn't taste like the flavors we remembered. I received a survey from the company and spoke my peace. At the end, the message stated that I would receive a call within 48 hours. Four days went by and I called the KFC I ordered from. The general manager, Nick, was very kind and receptive. He said I could contact the main headquarters, but he decided to just give me a complimentary meal valued at about $20. The day before I was going to pick it up, Nick called and said I received a refund instead of the complimentary meal... for $5. I said that was unacceptable and not what we agreed upon. He said there was nothing he could do, and - while I was in mid-sentence, he hung up on me. I guess that's 3 strikes. read more

Stopped in for takeout and went through the drive through. Is there new Management? Staff was professional. My order was easy and understandable. I got what l asked for. The food was better than it has been in years, fresh, properly packaged and hot. Kudos!! Better than l expected. read more

The drive thru at this location is always very slow and order should be double checked before you leave!!! Ordered a 12 pc nugget meal with coleslaw and drink. Supposed to come with a biscuit and didn't get one and also ordered coleslaw but got French fries no Bueno read more

The dirtiest and most garbage store, the only one in Green Valley. This KFC always refuses to give you the food you ordered, and it can neither refund nor deliver to your home. I have not been given anything here five times. The food is close to 50 dollars. The service attitude is poor and the manager ignores it. It is simply KFC among the garbage. Responsible managers! read more

ABSOLUTELY THE WORST KFC EVER. I don't understand why corporate doesn't do anything about this place. The manager is inept, the employees are rude and can't do their jobs. There were numerous customers coming back with wrong orders ( including mine ). Do yourself a favor, read the reviews and go somewhere else, you will DEFINITELY be sorry if you go here!!!!!! read more

The food is impeccable. Whoever is on the fries station. Lord bless their soul all of the other KFCs in Tucson. Do not compare to this one This was the first KFC where when I tasted the food, I heard the commercial in my head and saying man, "this is finger, licking good" read more

Stopped for mashed potato bowl. No mashed instead french fries. No corn or gravy. Liquid cheese. Window server wasn't loving her job. I expect more for a seven dollar meal. Two bites and tossed the rest. Never again. read more

The chicken pot pie is so good. I was impressed. Creamy with large pieces of chicken. Not too thick and starchy either, which is a pet peeve. I would recommend and order it again. read more

KFC - Very yummy - Fast Food Near Me - Green Valley, Arizona

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This is by far the worst kfc ever. Incorrect orders, belligerent staff, old facility. Should be torn down sold to a new owner and start over again. read more

Multiple times when we've ordered Chicken Pot Pies (carry out) they have contained sharp bone fragments. This is extremely dangerous. After the second time it happened I drove back and spoke with a manager about it. His response was, "it won't happen on my shift." A few weeks later we decided to give them another chance - bones (and gristle) again in both pot pies. Rather than wasting my time and breath reporting it to a manager again, I reported it to KFC corporate. There was no response or acknowledgment receiving my concerns/complaint. Counter service tends to be very slow here, too. If there are bones in the Chicken Pot Pies, what is going on with other menu items? Decide for yourself. We no longer recommend this place. read more

We just had to say that the employees at this KFC are extremely helpful and understanding. My order was missing my biscuits, and they very graciously provided them to me. Rob was an excellent young man with great customer service skills! We don't often eat at KFC, but when we do, we do eat at this particular one in Green Valley. Thank you again for the great service! We have to mention that Quinton, initially took our order, and Rob helped us with our missing items. Both exceptional young men! Thank you! read more

this is the worst kfc in the state of arizona and possibly the country one guy is always out smoking never has your order ready and the staff is always playing around. better to drive to tuscon and drive back and hear your chicken ip than buy anything from this kfc. read more

I must be an idiot! I keep expecting the KFC in Green Valley to Get better. I really want them to, but they have the worst Managment. Can you ever fill an order correctly? Even after you ask them when ordering to make sure the order is complete! But nope, always missing one or two pieces and parts of the order are cold. They just expect us "customers" to keep coming back! Well, no more! Popeyes is opening and soon KFC will dry up and die! read more

I didn't expect to much but I at least wanted a good chicken sandwich to grab on my drive Tucson. I placed my order in the drive thru. I ordered a #15 a BBQ Chicken sandwich meal. I pull onto the highway grabbed my sandwich. Opened it and it was The Wrong Sandwich. Not only was it wrong it was uneatable. Picture attached. It had so much mayonnaise on it I couldn't even take a bite without it falling off. It's was disgusting. I called to let them know and they were very rude and confused. No lunch for me! Thanks KFC #nomorekfc read more

KFC - Fast Food Near Me - Green Valley, Arizona

You would think if u are spending close to $40.00 on KFC Chicken family meal, u can get a few fingers licking good sauce as a courtesy, at the Nogales KFC u can, NOT HERE. They charge me one dollar for four sauce. How petty is this? I'm sure if I was a regular, or look like Betty or Sue I wouldn't have any issue. The cashier told me when I told her this, I should report to HR. If she had any form of education, she should have said Customer Relations, but again when dealing with minimum educated people, u have to let some things fly by. When I call and spoke to the manager she stating its only for the tenders, not the chicken. I guess next time I keep my 40 bucks in my pocket, and go down the street to Panda Express. read more

The service was absolutely awful. I was treated like trash. From the moment I placed an online order things went down hill.. I had to pretty much beg for permission to make my drink in the lobby. We decided to dine in and again had to beg for a plate, since getting a tray was out of the question. No sauces were offered with my order. I had to ask repeatedly for sauce.. then was informed that it would be and additional .79 cents for one sauce! A family was nice enough to give me there leftover sauce and I had to do a barter system trade with the front counter just have an appropriate amount of sauce for my food. When asked for the managers name she got sassy me with hands on her hip and neck rolling telling me that she wasn't required to give me corporates number or her name . This was the worst kfc I've ever been to. Never coming back here again. Not until they get a new manger and better service read more

Back in the dark ages you could ride your horse from your wooden hut into the village and get some good fried chicken. But now ........ may I have a paper box with a couple of globes of frankenstein chicken that never saw the light of day ... barf. Coleslaw tasted good - perfect pitch of sugar, cream and MSG. Can I get a side of Heart Bypass surgery with that??? read more

KFC - Fast Food Near Me - Green Valley, Arizona

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Tried again, not quite sure why I keep going back except it's normally quick and easy. Wanted the $20 bucket. Was told it would be 25 minutes. I drove off as I didn't want to wait that long. If I wanted a 'cook to order' fast food restaurant, there certainly are plenty of them near by. They also let you pick what you want in your order. KFC's $20 bucket is take it as is, with no ability to change anything in it. I went there expecting the chicken to be already cooked and just needing to be boxed up. WRONG! This is not the first time they didn't have chicken already cooked. Probably won't be the last either based on their past record. read more

If I could give it less than one star I would, I went through the drive through and came out with the wrong order, half the food I paid for....no other customers in line and none in the dining room....a location run by children and it shows....the owner doesn't need to be ashamed, they will just be gone soon. Do yourself a favor, go into Safeway just around the corner for your chicken and sides. read more

I ordered 12 piece of extra crispy dark meat only and received a bucket of dried out chicken shit.... read more

KFC - Dried out chicken shit.... - Fast Food Near Me - Green Valley, Arizona

Since we live 1.1 mi away, got KFC 4 the 1st time in a few months, due to low quality in the past. This time was no different. Overpriced, greasy, lukewarm (@5.00pm). Cole slaw was spot on as usual, but that's ALL that was great!. Chicken ... Disappointing, yet again. Not hot, a bit greasy, will NOT BE going back, no matter how hungry. Also .. more than $18.00 for 8 pieces of dark meat (including 2 wings!) And 1 order of Cole slaw ..... Ridiculous!!!!! We weren't even offered the deal of a $20 fill up which would have been $1.50 more and included more items. We live in a retirement community ... I feel they are taking advantage of us!! They didn't even mention it! We are not computer savvy, but I can dictate my reviews. And here it is on KFC on Continental Road in Green Valley Arizona. read more

This location is filithy dirty inside and out, don't try to use a coupon there, they refuse, your not even worth 2 dollars as a customer to them. The owner was rude , so we just left , it's a shame there corporate let's them operate there store like this, do yours a favor , go to Culver's , better food , chicken, employees are great, there store is sparkly. read more

Most of the time when I go to this KFC my order is wrong. The staff are not friendly and it seems like they go through stuff constantly. The owner never cares about your complaint. Most of the time it seems like they're out of chicken and they have to cook some. All in all this KFC is okay, the food is okay the staff are horrible I can't justify giving it more than two stars. read more

Never the same people there. Understand the owners nephews manage the place and they're big a**holes. Seem to like harassing the females. Food is pretty bad, chicken is usually dry and has small portions. Side orders are good, but they're supposed to have good chicken, right? Wish they'd go out of business so another owner or chicken chain would come in. read more