Did an online order for a work lunch. Someone went to go pick it up and the food was made fresh when she got there. The food was tasty! Chicken was hot and juicy. The mashed potatoes are always the best here. Mac and cheese was good. The new cheese curds were delicious. The chicken sandwiches were tasty. We tried the new cream sodas and it added a little extra to the sodas. Coleslaw and biscuits were delicious. We also got some tenders which were great. We ordered a little bit of everything and it was all good. No complaints. read more

I wanted to try the Original Recipe tenders so I got the Tenders kids meal. I ordered on the app and the drive thru service was quick & easy. Getting a kids meal was a cheaper way of "trying" the tenders. The tenders were a bit smaller than expected but they were the delicious original recipe taste as I expected. I chose a side and a lemonade. Great deal for $5.45 lunch. The tenders were so good. I got them with gravy as the dipping sauce. I love KFC gravy. It's much different than anywhere else. I will be back for a 4pc tenders soon. read more

KFC - Fast Food Near Me - Burnsville, Minnesota

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I ORDERED 8 PIECE FAMILY MEAL AND 2 PIECE MEAL DEAL. When I came home 2 piece meal is missing. When I tried to call phone not answering. This is the 4 th time happening. Last time when I called they told me to come and pickup missing order. When I went to pick up my missing order they said previous manager was gone for the day so they cant do anything. ALWAYS 1 OR 2 PIECES MISSING. Either their employees can't count or they are eating from customers order. When ever possible I try to go different KDC in Applevalley or Lakevile. BURSVILLE KFC SUCKS! read more

Having lunch today, went to sit down and found an employee sleeping in one of the booths! This is not a good practice especially when i noticed all the horrible reviews! read more

I ordered pick up and I thought I would try the 8 spicy chicken wings for $4.99. They only gave me 5. Two stars because they were pretty good. I would probably get them again but next time I might check my order before leaving. read more

It was a quick trip to get dinner. The coleslaw best around An eight piece which was missing wings and had only one breast. No warning not correct order and too late once home. St least tell us you are out of white meat because for $45 we will not likely be back Very sad... read more

The service was excellent. Made an on line order and got there faster than anticipated. The gentleman at the counter asked Joe he could help. Told him O had an online order to pickup. Asked for my name and expedited my order and double checked it also. Food was hot and very good. Tried the new nuggets and was pretty impressed. The dining area was very clean also. If you haven't been in awhile, give them a try again. read more

This store is unprofessional I was hired As July 4,2025 Sergio the General manager had someone who didn't even speak English Train me.... The Guy did speak English because he offered me cocaine on the shift he was training me and I declined he then started purposely getting in my easy calling me a girl.... I called Sergio and explained the guy offered me cocaine and since I declined he's purposely getting in my way almost made me drop a pan of fresh cooked chicken after I said excuse me several times .... Sergio then told me to clock out at 7pm and I was scheduled 5pm-10pm Sergio kept cutting my hrs told me on Sunday July 13th 2025 and Monday July 14, 2025 Jordan would be training me a shift manager after he told me to come in on that same Saturday morning July 12,2025 he then texted Friday evening at 10:42pm after hrs not to come in Saturday and that Jordan would be training me Sunday and Monday when I returned to work Sunday July 13, 2025 I was scheduled 4:30pm-10pm and I was supposed to be trained by Jordan when I came to work Jordan didn't acknowledge me or say anything about training me nor did Sergio I worked the whole dinner rush 5pm-7pm by myself mind you haven't worked but only one full shift because of being cut or Sergio texting me not to come in and he promised me 30hrs a week upon hiring me....Back to Sunday July 13,2025 so i work the whole dinner rush my myself at about 7:17pm Sergio puts a apron on and comes back doesn't tell me anything as I'm cleaning he says with an attitude I need 2 and 1 meaning 2original and one crispy I make the chicken and ask him will I be working my full shift or am I being cut early Sergio responds with attitude ur working your whole shift I ask him what time should I go on break.... He says with a tone and an attitude 7:30pm so I go on break as I proceed with making my food the guy who offers me cocaine reached over my bowl of mash potatoes and then I move it he reaches across my body grazing my chest and face to reach over me again I grabbed his hand and asked not to get that close to me and don't reach over my food I already moved once , Jordan than rushed over bogged his fist but caught himself and then grabbed my arm I snatched away and told him to never put his hands on me they tried jus making me clock out n go home mind you I was already clocked for my lunch and I told them if I have to go home both parties involved have to so they eventually made us clock out and the next Day I was terminated I'm pretty sure the other guy still works there because of the fact they are all Mexican and I'm Black the Human Resources I called them twice over the weekend and left vmails about what happened they called me back while I was busy on Monday July 15th 2025 and never left a vmail they were rude I had to start recording the phone calls to be treated somewhat descent they made me communicate with the receptionist I left wade the supervisor vmails no return calls also Dorothy she was super rude when I did finally talk to her and if they watched the cameras they can see I was being harassed Sergio even had his sister lie and tell Lue the district manager that I told her she's not my boss and she can't tell me what to do which never happened I hope someone sees this and helps me sue them they are all discriminating against me based upon the fact that I am black an African American Jus look at the ratings they have I'm not making any of this up I even have text documentation also recorded phone calls with Hr and Sergio the General Manager read more

An employee stole my debit card info when I made a purchase ibver the weekend. 2 days later $1500 worth of fraudulent charges hit my account. Stay away from this place read more

We stopped into this location on Easter Sunday on our way to visit family we were greeted warmly ordered our food to go a bucket of chicken and sides of coleslaw mashed potatoes and gravy (gravy was a little thin) and Mac and cheese. Our food was served in minutes hot and fresh restaurant was clean and appeared well attended to recommend location read more

This place has always been under par and I hadn't gone here in a year because their staff is terrible. They made me pull ahead and wait for what appears to be a squished flat sandwich. Too hungry to not eat it. Mack and cheese also mushy and over heated, had better food at school cafeteria read more

KFC - Fast Food Near Me - Burnsville, Minnesota

11/10/23. 6 :15 pm. Just tried to place a order through Door Dash. I noticed there wss a advertisment for hot wings. I couldnt find the item on DD menu so i called Burnsville KFC on county rd 5. The boy who answered the phone said, just place a order for a 4 piece combo meal, I will swap them out because it was close in price. He took my name and said he would take care of it. So i did exactly what he said to do. What did i receive? A 4 piece combo meal. No swap no wings. So i called the store back. The same boy answered the phone and i said i didnt get my wings you said you would swap out. He sounded like he smoke a big joint! Oh sorry man. Um you just wanna eat it and give you credit. I said no, i want what i ordered . Welll just call DD and cancel the order. I said no! Im not screwing over the driver. Then silence. I asked what else we can do? His reply? Just come in tomorrow. I said for what? I want to eat dinner tonight. Then silence on his end . I think the joint he smoked started to really kick in! I asked for a manager, of course no manager on duty. Then i aske for his name, ready for this? He wss TOO SCARED tp give it!! Lol. I guess pot does make you nervous! I undetstand its hard finding good employees but Geeze! Its sad you pay for food you didnt want, then to deal with a Stoned Woke idiot whos too scared to do his or they or its job!! Such a joke!!! read more

This is the best experience I have had in a long time anywhere. Maybe this was because of the bad reviews that I have seen but I was treated like absolute royalty. They said that they didn't have enough crispy chicken but they could substitute it or I could wait if I wanted to. I told them I would wait and they said sure thing, would you like a drink while you wait. Then as I was leaving the manager said to me and the other gentleman waiting to wait just one second because she was also going to give us a chocolate chip bundt cake for our troubles. Top notch customer service! Staff was also professional and kind. The manager was great with the staff, she kept them motivated, it was like watching a coach at a game, "we got this team", "keep it up", etc. This is also not something you see too much of anymore either and you could tell the staff respected her and her authority based off they interacted with her. read more

Placed my order in the drive-thru at 12:45pm for a $20 family meal deal...was told it would be 7 minutes before the chicken was ready. Waited 15 minutes before pulling around to the drive-thru, only to find out they completely forgot about my order. The gal finally walked the food to my truck at 1:12pm...no mention about being sorry for the wait. Got the food home, only to discover that they forgot to put the biscuits in the bag. This KFC is a joke. read more

Rude employees the one girl in the back made my meal and when she brought it I said it's a to go order and she got an instant attitude bagged my food and literally threw it on the counter plain rude read more

Two people came in mad as hell cause their meals were messed up and then we saw the manager come out of the back where the food gets prepared with her baby and that's very illegal. And it took 15 mins to get our food to eat in and there only was 1 person ahead of us. Very disappointed read more

Stopped in to order a large meal to go for a family of 7. Great friendly service! We were welcomed right away when we walked in. Ordering was fast and helpful. Our cashier was laughing with us and was excellent at creating a connection. We paid and got our drinks and by the time we were done our food was up and ready. They helped us bag it all and get another bag filled with plates. Best service we've had in a long while. We'll be back through again, KFC! read more

Stopped by this location because it was on my way home from work. They shut down their fryers an hour before they close so I definitely do not recommend getting anything at all. Both times I stopped they did not have what I wanted and wouldn't make it because their fryers were shut off. The second time I had to be subbed with wings which were the worst wings I'd ever had. They had probably been sitting under the heat lamp for 45 minutes. I understand the staff wants to go home at the end of the night but they shouldn't sell crabby poor quality food because they're lazy. read more

Pretty hard to screw up KFC but this franchise bats 1000. Miss fill the order, short the number of pieces in the order, serve chicken that has been under the heat lamp for days. If you want "chicken done right" you'd fave better luck at White Castle". read more

Yikes. This place is a disaster. Messy, unorganized. The staff seemed to care less about the customers. Had people waiting for over 20 minutes in the drive-thru and someone came in the lobby complaining they hadn't received all their food. The staff spent the majority of our visit searching for a missing employee and the soda machine was out of most sodas. I would not recommend this location, and I'm guessing most people have figured that out, considering we were there around 6:30pm on a Sunday night, a time one would think would be a busy dinner time, and we were two of four people eating there. read more

I haven't been in a KFC for years since the one in Richfield closed. We both had the buffet and were not impressed. The chicken was cold and greasy. The mac and cheese didn't taste like cheese and was cold. The only good thing on the buffet was the salad......but what can you do to cutting up lettuce. The dining area was filthy! Seats and tables sticky with spilled food on them. The floor was very sticky with food all over. There were like 6 people in there so not busy. One worker was behind the counter on her phone.....most of the time we were there. We will never be back!! read more

This food is good but the service is horrible. I ordered Mac n' cheese and they said I ordered coleslaw but they put NEITHER in the bag! I ordered 2 meals and only got one fork? Not to mention how slow it was and seeing others in front of us receiving the wrong order as well just overall not a good experience read more

This place pay no attention to their customers.This was on my way home so I decided to stop abd got their family refill I should if check before I got home to find out that I missed a few items. I called talked to Nina the manager and she told me to ask for her when I come in next time and she will give me a bucket free. Today, I came in and I was ignored. I understand it's busy but you can't take a to look at what you wrote down. I stood there for almost 10 minutes and just decided to walk out. I will never stop here again. read more

Irritating. Someone that worked in the back had her two kids running around the store like wild animals. They got our order wrong too. Only 5 people where here the entire time we ate. Stay away if Ruthie and her brother are being babysat by no one. read more

Rarely follow their posted hours. No idea when they are actually open. Even when they post signs (signed management) of amended hours, those are rarely followed. read more

We've been here multiple times hoping the service will get better. It never does. The food is lackluster and greasy and the employees could not care less about serving the customers. read more

This place has absolutely gone down hill! I've tried them about a month ago and they didn't have enough original to fill my order. Ok it's almost closing sure but I just got back from there and they didn't have enough to fill my original recipe order again. It's dinner time. Asked if I wanted extra crispy instead of my original. If I wanted extra crispy instead of original I would have ordered that. My last time going there. I now know why Popeyes is replacing them. read more

I went to kfc drive thru at this location tonight for a quick bite to eat where I usually don't have too many issues. I don't know if it's because I went during dinner rush (although it wasn't even that busy) but it was a frustrating experience from start to finish. My friend and I ordered two number eights and haven't ate all day so we asked for extra corn and gravy in our famous bowls. The girl taking our order just ignored our request we came to later find out. She didn't seem to be a very good listener. We told her our drinks, one being a sierra mist and the other one Dr pepper. She miss heard it for Pepsi which wouldn't be a big deal if she hadn't made us feel rushed already in her tone of voice. If she took a second to listen instead of rushing the order she would have probably gotten what we said correct. I ordered a small Mac and cheese too, which I got charged for but didn't get in the bag along with the cookies that are supposed to come with the meal. All in all it felt rushed, I felt like I was an inconvenience to them for stopping through, and my order was wrong and not complete. I was pretty disappointed with the service. I'm not looking for a hand out, but hopefully this review will give them some pointers so they can correct their errors. read more

Just got home after what can be described as an ordeal at this location. As I walked in there was a group talking about waiting for half an hour for their food. I thought they were exaggerating. Well after waiting for 38 minutes after I ordered (I called my wife right before I ordered to double check so I checked to the minute what time I ordered) and after watching customers who had ordered bring their food back because it wasn't done and watching other numerous other customers be asked if they could sub in something else because they were out of it (and this location doesn't serve any of the grilled items so they have the fried chicken and sides to keep ready to go....that's it) I asked for my money back (which took 10 minutes in itself). The employees were trying hard and were polite but they have obviously not been trained well. If KFC corporate reads this, the management of this location needs some serious evaluation. read more

I was at this location on evening of 4/20/2017. I ordered a Georgia gold basket which the displayed price showed $5.49 + tax. However, I noticed on the receipt I was charged $6.49 + tax. When I pointed out to the cashier that I was overcharged. He said their prices have increased but have not changed their prices on the menu. I told him that this was illegal to display a price and without any sort of proper disclosure, charge the customer more. A lady from the back came and started laughing at me because I was complaining about $1 more in extra charge. I told her it was illegal and that I will complain to the corporate office. She continued to laugh and said "go right ahead". I will not only complain to the corporate office but will file a complaint with the FTC and MN Attorney general's office as I believe this location is intentionally overcharging customers. I have receipts, photos and picture of the employee in question in my possession. read more

Will never go back to this KFC. Shorted on the number of pieces ordered and shorted on the biscuits. Threw out the coleslaw as it tasted bad. VERY DISAPPOINTED! Doesn't even deserve 1 star. read more

We had such a horrible experience we left the drive-thru without completing our order. Let me be clear- there was no one in the drive-thru line, and no one inside the restaurant. We hadn't been to KFC in awhile, so we took a little time to read over the new (to us anyway) menu. Right away the woman over the drive-thru speaker was very rude and impatient. She asked what we wanted, as if we had interrupted her. When we asked for one item, still deciding what else we'd like to order, she rudely and quickly said "is that it"? We paused for just a few moments, then when we tried to complete our order, she wouldn't respond. We promptly left without purchasing anything from your establishment- all because of this employee's inability to be civil and customer service oriented. Hopefully this is not the caliber of employee you regularly hire. We will not be returning to that KFC specifically because of this individual. We will also share this story with friends and family so they do not have to deal with this employee! We were looking forward to a KFC meal, but left very disappointed. read more

Ordered drive thru, got home part of my order was missing. Do not use a credit card at this location as you just might find your card reused at locations elsewhere in the US. Very irritating to spend time dealing with cancelling the card, contacting auto pays with new information and explaining to the credit card company that the card had not been out of my possession, was still in my possession and no I had never ever been to Columbus Ohio nor the lidds store that had charged several transactions to my card. Though they told me the card was present for the purchases, it was not. By providing the vin number it appeared to the credit card company that the card was present when it was not. So darned irritating I will never return to this location not do I ever want to use a credit card in a restaurant as a result. Very easy to track this as the card had not been used that month at any other business. read more