I have used this KFC approx 30 times in the past 5 years, I prefer this one over the Acocks Green KFC because it is much quicker even though it is generally busier. The staff are quite miserable apart from the lovely Irish lady who normally takes my orders. Generally everything is ok until last week.which has prompted this review. I ordered the deluxe boneless box(12 piece-£16.99) when I arrived home it was missing 2 portions of chicken, 2 portions of fries, popcorn chicken and, the tomato ketchup pot was sat in the coleslaw! Pretty annoying when it's 8pm and you've just returned home from parents' evening and everyone is starving. I rang and spoke to the manager (supposedly), and I tried several times to explain the situation. He seemed busy and my call was obviously unwelcome. We could not manage to reach a satisfactory resolve..therefore we decided to make do and cut our loses. Conclusion Quick service, but make sure you have a quick check to see if anything is missing. We will not be using this store againbut that's only due to that specific personal experience. read more