Most disgusting lobby I have ever step foot in. My shoes were sticking to the floor. Service was terrible and rude. Horrible attitude. Very unprofessional. Had to refund my food because the chicken was grey. Mac and cheese had a brown burnt noodle in it. They tried to not give me my receipt for the refund and I literally had to go back and forth with them until they gave it to me. Don't waste your time. read more

KFC - Burnt noodle. They tried to replace it instead of giving me a refund. I had to go back and forth with them until they gave me a refund. - Chicken Wings Near Me - Alexandria, Minnesota

The floor was sticky and disgusting, staff were extremely rude and argumentative, and the food was inedible.

Wow! This place is filthy! First of all, we walked in and stood at the counter for forever it seemed like without someone waiting on us or saying a word. Finally a girl came in from smoke break (didn't wash her hands) and took our order. At least she was nice. I went to the bathroom and the level of filth was impressive. Overflowing trash can, discolored walls and filthy toilets. I should have gotten my money back and walked out then. The booths were all covered in crumbs and leftover food so we swept the crumbs off of the least filthy table and ate. The are around the table looked like it hadn't been cleaned in months. I got a Famous bowl. Usually pretty good. The chicken chunks were rubbery and gross. The biscuit in my wife's meal was hard as a rock and inedible. read more

KFC - The filthy area around the table - Chicken Wings Near Me - Alexandria, Minnesota

Dirty, unfriendly, ignore customers, and never anything fresh in the buffet. I have had this happen to me on several different occasions, and even mentioned it every time, and nothing was replenished. read more

Stood in line for 23 minutes waiting to place order (with 7 others ahead of me in line and 2 behind me). Crew completely avoided eye contact and did not take a single order the entire time any of us were in line. We left... So did others. If it took that long to order, who knows how long it might have taken for us to get our food had we waited. read more

#1 I Hate automated messages at drive thru window. Dont ask me a question if no one is listening. #2 I shouldn't have to wait "6 minutes for fresh tenders" at 12:26. You can't keep 3 chicken tenders ready? Is it really that hard to predict that someone might order tenders during the lunch hour. There was no one else in the drive thru the entire time I was there so it wasnt like you we're hit with a lunch rush. #3 No utensils? Mashed potatoes and sticky chicken with my hands? Thanks #4 Nice attempt on the chicken - it looks nothing like the ads and the taste was about as enjoyable as it looked. read more

KFC - "Hot Honey Chicken" Fantasy vs reality. - Chicken Wings Near Me - Alexandria, Minnesota

Great service and a clean, attractive facility. Food was what you would expect from a KFC, fast and the taste varies depending on how hungry you are. read more

Waited at the counter for 10 minutes before being helped, when we got our food there was items missing and the restaurant was overall dirty and sticky. Our food was also cold. read more

The service was beyond bad. I will never go back. We waited for almost 25 minutes for someone to come to the counter, while waiting we watched them wear no gloves and lick there fingers and then pick up pickles and put them on the samwitch. We made a comment to put gloves on and they did. All the tables weren't cleaned and filthy everywhere. There was 8 people in the back doing completely notbing. Their own manager didn't even use gloves or follow the correct protocol . DO NOT GO THERE!!! read more

the fries are nice and salty, and the original chicken sandwich is Very good. the food came out very fast and the workers were kind. the floors are nice and clean and and our table was ready when we went to sit down. but I do feel like they could improve the amount of pickles given on the chicken sandwich. read more

This place should lose its franchise. We arrived about 5:05 pm. A guy in front of us had ordered an order of 16 pieces extra crispy. He was told his wait be 20 minutes. We ordered the buffet, and there was zero extra crispy and 4 original breasts in the buffet. No other chicken at all. The chicken had obviously been sitting on the buffet line air a very long time. It was dried out, tough and semi warm. Thirty minutes later, the guy with the to go order was still waiting for his chicken and no chicken in the buffet line at all. Save your money, go elsewhere, will not return here. UPDATE: Once again tried this place, the buffet is empty and no new chicken for 14 min. Are you n Kidding me?? It's 5:40 on a Sunday night. We just left because we didn't want to wait that long for fast food read more

As soon as we walked in they told us it was drive thru only. What's the point of having a restaurant with tables and chairs if no one can use them? We didn't have a car. So we just walked over to the Arbys next for which was packed -- no doubt with other KFC rejects -- and spent our $60 there. Hope it was worth it KFC. Never again. read more

service was so bad, i was waiting at the counter for 25 minutes as i watched them make the food with no gloves and licking their fingers

Average experience missing utensils and napkins! Food was good not bad , service was kind of slow for as slow as they were!

I've been to a few fast food places in my life but I can honestly say this is the worst experience I have ever had in any food establishment. The bad experiences others have had are the same as mine: long wait for chicken, backed up customers, incredibly slow service. I've never seen anything like it. It is always a crap shoot when you stop here whether you'll have to wait less than 30 minutes (I don't anymore) or they'll even have any chicken. I honestly don't know how they stay in business. read more

It was refreshing to stop at a fast food restaurant where the staff actually paid attention to the details of the order. The food was exactly how we ordered it and was delicious! Highly recommend this KFC and I hope that the staff working today continues to do so. read more

We stopped to go through the drive through and with only 1 other car in line we were asked to wait. When we ordered my husband ordered a 5.00 box with original recipe chicken breast and I ordered a 5 piece tenders box. As we left my husband noticed his had a thigh instead of a breast so we went back around to the window the clerk tried to tell us it was a breast but the manager did come over and acknowledged the mistake. He was given a new box which did have a breast however the meat was tough and it was extra Krispy. He ended up sharing my meal with me. I'm sure they were trying but unfortunately not a good night at this location. read more

When you walk in it looks like your average chicken place. But when you taste it the crunchy breading to the shredded goodness of there chicken is amazing. But once I got to there new fries I was very disappointed they were terrible they tasted like sweet pumpkins with a hint of potato I've definitely tasted better. In my opinion they should have stuck with the potato wedges and mashed potatoes. read more

Being from Southern California, the buffet was a wonderful surprise, KFC would go belly up if they did this in California. Everything was fresh and hot, enjoyed it very much. Would recommend it. read more

In the past year the food has gotten so much better!!!! I see the workers happy and the place running smoother not to mention the kindness of the staff. I can't get​over how much things have changed for the best! read more

We order 2 buffet dinners. The salad was spoiled, the beans were dried out, there were a few pieces of chicken, there were no buns, no potatoes, desert was dried out and the place was dirty. Even after telling the counter person, there was no effort to get fresh food for the buffet. . The only good thing was we did not get sick to the extent which requiring hospitalization. We should have gotten our money back and left. read more

The food was good. Now here's the "BUT". It may seem like a small thing to you, to me though it's a big deal. Milk serving 7 ounces!!!!!!!!!!!!!! Give me a break. A serving of milk is 8 ounces. Arby's did the same thing and I won't go there because of it. KFC is not getting my business either as long as they can't give me a full serving of milk. For what you charge for a milk , one would think you wouldn't be so damned tight . Just another way to cheat the consumer. Your expensive packaging is ridiculous. serve it in a more cost efficient package and you could provide 8 or even 10 ounces for the same price. What it amounts to is "the person wishing to drink milk is the one paying for all of the free refills of Pop or coffee. Suggestions would be selling milk by the glass or in paper cartons. The idea that "Oh, the consumer won't notice or complain, after all it's only an ounce". Well , I'm here to tell you this consumer noticed!!!!!!!! Mark, from Long Prairie read more

Worst fast food experience ever. It took 45 minutes to get my food. They didn't bring my wedges out until I was already done. People lined up to order and they couldn't take their orders because they were so far behind. read more

It is considered a fast food chain. The service is slow. Food is sometimes warm. Not worth it.