I heard they have new owners and so I thought it's time to give it a try again and it wasn't good…read more Super friendly woman took my order, the 4pc dinner with mash and greens then stepped back to wait. 40 min later she brought it to the counter and I paid. I get home and while there were 4 pieces in the box I'm pretty sure 2 of them aren't chicken. The two flat pieces were actual chicken jerky. Dry and tough. And the drums were undercooked. The greens tasted like they were soapy. So very sad. I may try again in a few months but likely. It's the Drumstick, the ambiance doesn't exist.

Chicken was overcooked. Dried out. 12 pieces for $31 is ridiculous ! Got 8 pieces and it's tasted…read moreplain. I expected a fantastic and better type of batter, I don't see all the rant or rave about it. Cole Slaw, you can buy at Krogers and they probably did. Out of potato salad at 3 in the afternoon, sad ! No, never again !!!

Foods amazing. Anytime there has been an issue the staff are quick to resolve the situation either…read moreby offering a remake or comping an item I was not satisfied with. Service was timely and the atmosphere is open but cozy.

My family is visiting from out of town for a soccer tournament for my son. We went to this…read morerestaurant and had a top rated customer service experience in what could have been a poor experience. It was very busy and we did not make a reservation/check in online. We waited the disclosed 30-40 minutes for a table and were sat within that time. We were sat with our bread and the delicious cinnamon butter... so even though we waited when we arrived, we were able to eat something right away. Our waitress immediately took our drink order. She returned promptly and then was gone taking care of others. We ordered our food, which, in addition to two other meals, included two filets, three salads, and a loaded sweet potato. While we were waiting, we were told there was a delay on the sweet potato and we requested more bread. It was brought out quickly. Our meals came out about 30 minutes after our order. An error was made and our salads did not arrive prior to our main course. The sweet potato was also not yet ready which the runner let us know immediately and let us know she would quickly check on the salads for us. I had one of the filets and my daughter, sitting next to me, had the other. When I cut into my filet, it was unfortunately not a desired piece of meat. Needless to say I was disappointed. The runner returned quickly with our salads and I was able to return my steak. Everyone else's food was delicious. The waitress came to check on us minutes later and saw that the sweet potato and steak were not yet at the table. I explained my issue and she apologized and said she would check on it immediately. Within minutes a supervisor/manager came over and said she knew about the problem and they were getting me a new steak as soon as possible. My sweet potato arrived and it was delicious. Then my new steak came out. Wow was it cooked perfectly and a great cut of meat! The manager came out as I was sharing some with my family. She was very courteous. I was so impressed with the attention by all staff when there was a problem and the effort they put forth to give us a good experience ... which we had. I wanted to say thank you again and commend the team at this location. Having a good experience when everything is perfect is easy and expected. Having a good experience when there are problems is difficult and this team handled it very well! We will definitely return and I recommend this location and team to any travelers looking for a filling meal and great customer service!

What can I say . It's a McDonald's. Food is always good. Not exceptional but good. Service can be…read moreslow at times, but for the most part very good.

Clean, fast, friendly service. The website said they were open till 11 PM and they were. What more…read moredo you want? Not sure why the drive through guy was sitting at a table on his phone playing games though

Culver's has become one of my favorites when left with fast food options. We were on a road trip…read morefrom NW Ohio to the Western coastal area of Michigan for the weekend, and we decided to get a bite to eat, but did not want to take the time for a sit down restaurant experience. I wanted to stop at Firekeepers Casino, but again we did not have a few hours available - maybe on our way home. A couple exits past the Casino, we went to Culver's on Beckly Rd. It was around 11:30 on a Friday morning. It was great, no lines. We placed our orders, got our drinks and got seated. Our food was brought to us by a very friendly staff member and asked if we needed anything else or was there anything he could do to make our experience more enjoyable. Kind of rare for a fast food establishment, huh? Needless to say, Culver's has become my first choice if we have to do fast food. This location is very clean, staff seems to work well with one another, and they are efficient.

Hot and fresh food; quality Culver's! Fish dinner was good and the fish didn't have too much…read morebreading. Cheese sauce is yummy too! Clean restaurant and bathrooms. Happening place on Friday night, but service was fast and friendly! Very impressed with this Culver's. Alana took our order and was so sweet!

Good solid, hearty food for a very reasonable price. The seating gives you opportunity to learn…read moreabout the community. Real people. Real food. Real good.

Absolute great place to get breakfast, comfort food at its finest. Employees are great! Service is…read moregreat! Thanks for the great breakfast options. The building is a great little Albion staple.

I cannot rave enough about Finleys! Both their food and customer service is TOP TIER. I called last…read morenight and was immediately put through and serviced by a woman named Alyssa. She was friendly, straightforward and gave me honest advice when considering what to order - and let me tell you, I was not disappointed. Not only was the ordering process seamless, but my food was finished promptly and I was greeted and serviced by Alyssa upon arrival. The food draws you in, but interactions with genuine servers like Alyssa keep you coming back time and time again.

The food was phenomenal! The service was quick. They have a numerous selection of beers. My…read moregranddaughter cleaned her plate, which is rare. We will be going back. Seems like a local secret.

The All you can eat Crab legs on sunday is good and worth it. Yet, i do have to say. There should…read morebe more Bins of crabs/and crab legs for how many people there is that attend. They run out very fast with just one Bins of legs and then you have to wait awhile for only a few legs

Tried it a few years ago thought it was terrible. Decided to give it another shot see if it's…read morechanged it has not. Hostess at the front denied us a booth in a very angry way as well saying they didn't have any.(seen many open) While eating my toddler fell out of the chair and hit her head on the ground. Not blaming them at all but a booth would have been nice. This place makes TenTen in Kalamazoo look/taste gourmet.