He was vry nice, timely, polite, caring about your home- booties on to protect your floor!read more

Professional, prompt and did an amazing job on my area rug. Also reasonably priced. Highly…read morerecommend!

Really great result that we did not expect. Grout was quite dark…read moreand other cleaning techniques failed to revive. This did the trick and brought back the off-white grout lines that we had when the floor was new. Well worth the quite reasonable cost. Very diligent employees!

I had my shower cleaned a few months ago. I followed the instructions and did not use the shower…read moreeven for a few extra days later (10 days). After 2 weeks, the grout started to come off and have called and left 8 messages since December and not a return call or text or anything. Now the grout has spread throughout the shower coming off. MIKE A......I just saw your review too and looks like this may be happening to many others which is why he won't return any calls. I'd say call Better Business Bureau-----that's my plan now since Brad refuses to get back to me to correct the issue as any good business would do. Tina R.

We had our shower re grouted and The Grout Medic did an outstanding job. They arrived right on time…read moreas scheduled, were very professional, left everything super clean and their work was impecable! I highly recommend this company and the price was the best of 3 estimates I got.

Save yourself the headache and go somewhere else. My…read morehusband and I own a historic home in Beaver. When we moved in, we knew that we needed to renovate a bathroom. We hired a contractor (licensed with the PA attorney general's office and insured) He messed up the grout in the tub/ shower surround. He admitted that he added water after it was mixed so it never cured properly. Enters The Grout Medic. Beth Macabobby, the owner came out fairly quickly (within two weeks) to give me a quote. It was 849 to remove all of the grout and redo it. She told me that there is always a chance of small chips to the edges of the tiles with removal. I wasn't happy to hear this, this was brand new tile, but what else could I do. I just asked the guys to be as careful as they could be. They took 2 months to get me on the schedule. When the techs arrived, they worked for 2 days removing the grout. They were courteous and as clean as you can be with grout dust everywhere. After the 2 day, they still weren't done even though they said the job would be complete. In fact, the grout was only about 70% removed. The techs told me that they weren't sure when they would be back and that I had to talk to the office. The office called after 3 days and said that they could come back in a month. A month??? Seriously? I waited two months to get you guys out here!!! I had family coming to town that weekend so I asked that they move the schedule around to finish my job within the week and they did. Then, My grandfather had a fall and I was called out of town. My husband was home for the scheduled days to complete the work. The guys came as promised and completed the job. There were about a dozen chips on my new tile, but I knew that was possible. My complaint was about a tile that was completely fractured. They told my husband that they had to collect payment before leaving and that it would be an extra 3% if he used a credit card so he wrote them a check that was cashed the very next day. I contacted the owner via email and called the office several times. I sent pictures of the damage and this is the response that I got after 2 weeks: I'm sorry thought we responded to your email. In regards to the chipping/scratching of tile during regrout we state in several places the we assume no liability. As for the one that you said is fractured that could actually be scratched. Taking grout out is a tedious job as you can tell by the amount of time it took us and the chipping can happen. Regards, Beth Macabobby The Grout Medic 11333 South Ave. North Lima, OH 44452 thegroutmedic.macabobby@aol.com 724.651.1001 330.707.1597 Yes, chipping can happen, but what about the fracture??? I called the office again and was told that they would sent someone out next week. Then, today, I got another call saying that they thought that I was a different customer and that no one would be coming next week. They would sent someone out to look at it, but they weren't sure when. Awesome I know this game. How are these people so busy??? I'm posting the pictures that I sent to them. You decide if it is a fracture or a scratch. What a scam. What a nightmare! I have contacted their corporate office. I'll update my post if and when I hear back. I won't hold my breath. 6/18/16 update: 2 calls in to the corporate office. One week has passed with no response. The owner of this branch, Beth Macabobby, sent me an email saying that they would send a tech out to take a look, but she wasn't sure when. She said that the office would call to schedule with me which hasn't happened.

Excellent service, excellent quality and excellent price. I would definitely recommend Steve. My…read morecarpenters look brand new!!

Steve was great. Our carpet s 26 years old and was very stained. He did a great job and it looked…read more100 x better when he was done. He is very reasonably priced. We will definitely use him again.

We had ceiling and wall damage due to rain mitigation. We called them and they called back within a…read morefew minutes.

Wil from Restore It talked to me on the phone about the details of my problem. He ended up…read morerecommending I try something on my own, and then call him if it didn't resolve the problem. Most contractors will tell you that what they sell is exactly what you need, whether or not it is. I respect that these folks cared more about whether my home was cleaned properly than whether they made a buck doing it.

We have had honest Abe's clean our carpets in the past, I'll start off by saying that honest Abe's…read moredid a great job on the carpet. BUT, I don't like the fact that after talking to my wife while she was showing him the rooms that he started talking politics. This made her feel very uncomfortable, and I don't think it is wise to do so as an owner or employee. When you are hired by someone to do a service, you shouldn't bring up politics

Joe does a very professional job. He has been cleaning carpet a long time and knows how. Very pet…read moresafe. Recommended.

They did such an amazing job with our apartment air vents. They were on time (actually early but…read moredid call ahead to let me know) thoroughly explained everything before, during and after treatment. They were very respectful of my budget and didn't try to tag on any unnecessary charges. My apartment was left intact. I'm planning to have them come back in the spring for the carpets next. I strongly advise to give these guys a try!

Avoid at all costs. The owner of "Above All Carpet and Airduct Cleaning," Joe Beining was my…read moretenant. You would think that someone who runs a company for cleaning carpets and ducts would keep his own floors clean. Think again! Filthier carpets I have never seen. He and his family essentially trashed the house, leaving me with thousands of dollars in damages and unpaid bills. Is this really a person you'd want to do business with? There are plenty of good cleaning companies in the Pittsburgh area; look elsewhere.

My overall experience with this company was great, from my phone call to the service call. The…read moregentleman that I spoke to over phone was very accommodating. He was very courteous and worked with to get an appointment that worked with my schedule. Rick gave me a courtesy call to give me an ETA. He arrived a little early, which was great because I ran home on my lunch break. He came in a shook my hand and introduced himself. He was very friendly and personable. He reviewed the charges with up front. He immediately got to work and was done very shortly after. Granted, I didn't have a typical job. I hired them to remove a stain that was left by a moving company. I was very pleased with the overall service that was provided and the results. They where able to get a small oil stain out of a white carpet. I would definitely recommend this company!!

This is the 2nd time I have had Three Rivers Chem Dry out to my house. I have many pets, including…read morea diabetic dog, so finding a quality, honest company to deal with has been very important me. I love how they take their time and clean the carpets right the first time. I have used other companies prior to Three Rivers Chem Dry, but they can't touch the cleaning these guys do!