I've now used Keystone Carpet Care at two different properties, and they've been consistently excellent every time. The office staff is always friendly, responsive, and easy to work with. The crews that come out are professional, attentive, and focused on doing the job right. No heavy sales pressure, no unnecessary add-ons just straightforward, quality work at a fair price. It's hard to find companies that are this consistent and easy to deal with. I wouldn't hesitate to use them again and highly recommend them to anyone needing carpet cleaning. read more

First off. All of the reviews are bull. . This is an honest review. They are scammers. They cleaned the carpet and i paid money out of my pocket then they charged my rental people another fee saying it was stains considering that they were the ones who cleaned it in the first place . So they got paid twice two different times for the same exact job that they did originally. Two different reports two different payments. I highly would not recommend going here. If yall read this reviewgo some place else . ​​ read more

We have been using Keystone for years. They are always accommodating to schedule around our hectic schedule. Professional and thorough cleaning throughout. We appreciate their willingness to take care of furniture or items from damage. read more

We had two bedroom carpets cleaned. The office team was extremely professional, answered all of our questions and were extremely polite. The onsite crew (Fernando, Santiago and Nacho) who came to the house were amazing! Answered more of our questions! They were polite, professional and explained everything. They were completely done with the job 1.5 hrs later. Extremely reasonable in pricing. We are so happy that we chose Keystone Carpet Care. read more

Keystone Carpet Care - Carpet Cleaning Near Me - Henderson, Nevada

I have been using this company to clean the carpets of our rental now since 1998 and must say that they are the most professional and friendly people to deal with. I have called them more than once in the middle of the night to suck up the water from a flooded house and they always answer the phone and normally arrive with in 30 to 45 minutes in emergencies. The folks at this company make carpets that I thought were beyond hope look new but will let me know when the carpet is beyond cleaning and in need of replacement. They are very effective with removing pet odors and have a wealth of knowledge about carpeting in general. Great Job to Dave, Jazz, Henry and all the fine workers at Keystone. read more

The best carpet cleaning company in Las Vegas. We've used them for years and have always been extremely satisfied. Professional service, great results, and dependable every time. Highly recommend. read more

Keystone is my go to carpet cleaning service. They did an entire 2,000 SF home for $150. Keystone sent their two best technicians: Alberto and Anselmo. When you have the right home care company you stay with them for life. That's how I feel about Keystone Carpet Care. read more

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I recently hired this company to fix a small patch of carpet that my dog damaged. When I scheduled the appointment, I was told they could either match my existing carpet or take a patch from my closet to complete the repair. However, when they arrived, they didn't have a matching carpet. I suggested using the closet carpet and replacing it with new carpet, but to my surprise, they told me I had to go out and purchase the replacement carpet myself. I expected a professional service to handle the entire process, including sourcing materials. Instead, I was left to figure it out on my own, which was frustrating and inconvenient. If you're considering this company, be aware that you may need to do some of the legwork yourself. Problem: Not Fixed. I asked if they can replace the whole closet because i didn't want to have an empty hole patch in there and they said they can't because it's too big.... The closet is 4x7 and your whole business is carpet related... how can you not replace a closet. I said I would pay read more

Just had another outstanding cleaning by Keystone. I'm as impressed with this service as the first time. Luis is a master! Our 15 years old carpet looks good as new (no exaggeration). Thank you Luis & Keystone Carpet Care. read more

AWESOME...fast and excellent carpet cleaning. Luis is definitely a seasoned professional. Both he and his assistant were courteous. Thorough cleaning was completed in 20-25 minutes. The carpet was barely wet after. Plus my apartment complex paid as a complimentary gift for rental lease renewal. Booking on the phone was easy and pleasant thanks to expert office staff. HIGHLY RECOMMEND read more

Always great to Been using since 2012. They are very professional and fast. The carpet always looks brand new.

I have used Keystone for years in my personal and for my work. They deliver quality service. The technicians are timely, trustworthy, knowledgeable and thorough. As an apartment manager I have never received a resident complaint. When you call the office the workers are cheerful and ready to help you. We had a major flood in our offices and they responded quickly. They worked fast and hard to get the water out and we were very pleased. Their prices are reasonable and you get what you pay for when it comes to tile and carpet cleaning plus emergency water clean up from some type of flood. I will always recommend their services. read more

We did not sign a contract with them. They did 2/3rds the work and damaged our walls removing baseboards. I can't find their licence # on the contractor site and they put a lien on my condo. Stalking my social media sites and contractor license. I was one. Can't find theirs. read more

Keystone Carpet is one of the best carpet and remediation companies in town! They are thorough, helpful, friendly, and they do an amazing job. I would recommend them to anyone that needs carpet cleaning or remediation. read more

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I moved out of my property and this "company" has provided an estimate for Total Real Estate of Nevada for a home that already had carpet cleaning, so I'm not sure what Keystone Carpet Care even did, but I assume this is part of Total Real Estate of Nevada's scam to steal their tenants security deposits on move out. read more

The service is efficient and prompt. No frills or bs marketing ploy. Straight, direct and punctual. They really clean my two guest rooms' carpet and I'm satisfied with the service. I highly recommend the company based on my own personal experience. read more

Fernando and Nacho did an amazing job on my carpet. They were professional, prompt and thorough. I've been using Keystone for 6 years and they never disappoint. read more

They were on time, so polite, and amazing value! Really appreciated them! They even were able to clean my rug :)

Their service has always been consistent. They are fast and friendly and they don't try to pull any shady upsell tactics. In the past, they have recommended the extra spray treatment for pet odors, which I gladly purchased. read more

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These company should get 6 stars. I have used this company in the past and they NEVER disappoint. Carpet looks fabulous. I had used Stanley Steemer prior and frankly had forgotten about Keystone, until I found their card in my file. I will NEVER call Stanley Steemer ever again. The carpet did not take long to dry, and that's because Keystone doesn't drown your flooring in water. Thank You Gentlemen. read more

Great, reliable and well run company . We have worked with them for years and just a super professional and talented group of hard workers . My dog got ahold of red lipstick and it was nicely painted in our carpet :) Nicolas at Keystone came out and there was no trace of lipstick when he left . Yeah Nico !!!! read more

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They did an amazing job . They were professional and so nice. Carpet looks great. Great price too.

Amazing work by Ed and Luis! I called on Friday and had service by Monday. The same price I was quoted over the phone was the same price I paid when all was finished. Friendly over the phone and in person. They were in and out in less than an hour. I will definitely call again! Update for 12/12/16 Hugo and Anselmo did an amazing job! They arrived promptly at 1p (awesome!) - I neglected to take before/after pictures...refer to the pics on my first review and it was just as awesome! I will continue to use Keystone and recommend them to family and friends. read more

Keystone is the best vendor I worked with while running repairs/maintenance/turn-arounds for two separate real estate & property management companies in the Vegas valley. They were always on time, always fairly priced, always honest, always a pleasure to work with. They gave free bids, which were always lower than competitors and expected amount. An owner had installed new padding/carpet right before a tenant took possession, and within the term of their lease, the tenant and their animals had done severe damage to the carpet. The initial thought was that the carpet would have to be replaced again for thousands of dollars, but after having Keystone take a look at it, they said they could fix it - no problem. They did individual spot treatments for pet damage and were still below other bids just for a standard carpet cleaning. I no longer live in the area, but I recommend them to any friends that need carpet cleaning. read more

After having a horrible experience with Stainmasters Carpet Cleaning I was recommend to KCC and I am glad that I tried them out. I spoke to one of the owners who had told me that my last bad experience with SCC is called upselling and "companies" like those give the other legit guys a bad name. I'm sure he could tell right off the bat that's what happened to me because over the phone I was drilling him with a zillion questions and I kept repeating are you sure your not going to hike up the price once you get here? He was very patient with me and reassured me that they give a firm price over the phone and that's what it will be. I was quoted $87 for 1 master bedroom + closet and stairs + hallway. I thought that was a great deal so I went ahead made an appointment which they were on time for. 2 techs came to my house and were very friendly and funny. I didn't stay to monitor the work but when I came home from running errands I was pleasantly surprised at how clean and smooth the carpets were. What was super cool was that the carpets were almost dry after 3 hours of the job being completed. If I ever live in Vegas again I will definitely be using Keystone again and in the mean time I will highly recommend them to all my family and friends who live there. Fantastic Job Keystone Carpet!!! read more

Had our carpets and stairs cleaned this weekend from Keystone and by far this is the best carpet cleaning company I've ever used in my entire life!! The carpet literally looks like it was just installed and looks brand new!! There is no way we could be any happier and we will be using this company yearly (or more) for the rest of our lives!! EXCELLENT EXCELLENT JOB!!! 100 stars!!! read more

I have been a customer with Keystone for over 4 years! The customer service I got this time was MIND BLOWING, I've always been a loyal customer I've never used anyone else, but I can definitely say I'm done using KEYSTONE. I've always got the SAME areas cleaned 1-2x a year paid between $115-$130 and this time they wanted close to $180!!! Jaz office manager who has been with the company for 18 years said her technicians must have made mistakes in the past, which is NOT my fault. She tried telling me what they have done in the past and that it was only certain rooms, but I can say that she is never on property when carpets are cleaned I know what I have cleaned. This time they would NOT clean the same areas, stating that it would be more if I wanted to add more rooms, which is odd because like I said it's always been the same! I have always referred this company to plenty of people, I have always tipped, it's sad to have to move on with another company, but I will not be bullied to pay more for the same services I have gotten for 4 years! read more

My name is Maria Terry, they came to clean my carpet July 15 (Rafael & Yovani) but they did a very poor job, carpet took 2 days to get dry and next day all areas where there is traffic all spots came back I was supposed to call and make a complain but very busy so I forgot. Like to see my house nice and clean, so I decided to give Keystone one more opportunity because I used to work with them when I was a Leasing Agent at an Apartment complex and they used to do a very good job, so decide to clean it again September 17 and this time came Nicolas and because of him I will be staying with your company, he did a great job, very professional I will give him a 10 and obviously I will always ask for him to be the one cleaning my carpet. read more

I would give zero stars if I could, just on customer service alone. If Henry answers the phone ask to speak with someone else if you want to get scheduled properly and not be harassed. read more

They came 1,5 hours late. I called the office twice and the lady just always told me "the guys are running late" without as much as an apology. When they finally came, one of them wasn' t wearing a mask. I politely asked him to do so and he gave me a "look". Not going to hire this company again. read more

I had bad experience where the carpet cleaner just with carpet cleaner. The last one just sprayed water and didn't really clean the carpet. Keystone carpet did an awesome job. read more

I cannot say much about the cleaning yet but the men and the receptionist are real people. Real humans that won't treat you like trash once they get your money. I dread cleaners for that reason because it feels like you are stuck once you get in but this company, made us feel like home and as vegas native; that is all we really ask for read more

We've used them several times over the years and they have done a GREAT job every time! Always on time, and always very professional and quality work! Top notch company! read more

Been using them for years. Never had an issue. Great for pet stains. Used them on June 1 2021 and they did an awesome job. Can't tell I had pets in the house read more

I can't recommend them enough, we've had them clean three times now and they always do an amazing job. They are very professional and reliable, always friendly and their pricing is very fair. read more

-i realized they were over priced after the fact -charged for pet treatment but didn't tell me first and didn't treat second pet spot i told them about -when they came out to clean spot they missed the first time, they tried to charge me again for what should have been done in the first place -manager was rude when i explained the problem (i wasn't asking for anything extra, just wanted the spot treated that i paid for) DON'T USE THEM!! I WOULD NEVER USE THEM AGAIN read more

I had my carpet stretched in two bedrooms. I made the appointment several days in advance and they were on time, gave me a very fair quote after they arrived and got right to work. These guys work hard! Very efficient and took extra care moving my furniture and cleaned up everything after they were done. Very professional! Thanks!! read more

Amazing! Second time I've used this company and I'm still satisfied. My appointment time was 3pm-5pm and they called at 2:45pm to let me know they were on their way :) Carpet looks great and the guys were friendly! Even received a follow up call the next day to see how everything went. read more

From my initial call, all the way to the end of my appointment, was nothing but professionalism. My carpet looks great and that's saying a lot because whoever lived here before me should be ashamed. $120 after my Yelp $10 discount! Love it and Love them. I will be calling them anytime I need my carpets cleaned. read more

Excellent company with great workers!! Phone customer service was very good and they were happy to honor my $10 Yelp coupon. The guys arrived on time and didn't try to sell me ONE thing!! It was awesome! I had a small piece of carpet that my son had accidentally bleached and they fixed it no problem! I had them do my family room, living room, stairs and hallway - they stretched a small piece of carpet for me and dyed the small area mentioned earlier!! The carpet looked like new when they were done and it dried in about 3 hours! Very pleased and I will definitely call them again! read more