My husband and I recently purchased a truck from this dealership and it was a great experience…read more Jay was wonderful. He is easygoing and fun to work with - the process was smooth and we were on the road with our new truck. We are from Virginia and he made sure that we had everything we need to be able to purchase the truck and drive it back to Virginia. We would recommend W C G Enterprises highly.

I had an awesome experience here. My second purchase in 4 years. Easy to schedule appointment…read morearound my schedule. Jim was very helpful and knowledgeable in the cars I was interested in. Easy financing everything done in-house plates and all. Great selection of cars and suv 10 stars. Highly recommend.

I have never had a better car buying experience than at the Car Vault. Marty and his son Jack…read morecarefully select the cars they sell. Corvettes galore, Porsche, Mercedes, classic roadsters, etc. I bought a mint 2006 BMW 330ci convertible with the rare removable hardtop at a very fair price, hence their no-haggle policy. Check out their inventory at www.thecarvault.net

From the owner: At The Car Vault we sell good used cars and trucks that are priced from $5000 to about $15000. Most…read moreare between 8 and 12 years old and have between 100K and 175K miles. Our vehicles are mostly European or American and are all safety checked, serviced, and Carfax checked. Our goal is to provide good solid vehicles that are priced in a range that most families can afford without a loan.

After getting a quote from the dealer for $4000, the mechanic at Hometown auto fixed the problem…read morefor $340 Everyone there is so nice and helpful. I really appreciate that their integrity and quality work.

Mike and his crew at Hometown Automotive, incredibly professional from the moment you walk in the…read moredoor. I highly recommend for repairs for your car, or truck, if you're buying a car, and or any autobody work you need done. This is where I would go. Thank you, Mike, and crew for another great experience. Jack Lefevra

Still annoyed, the window rattles when I drive on the highway so a constant reminder of poor…read morequality on top of taking way too long for such an expensive vehicle.

My Cutlass Supreme 1992 brand-new, purchased from Herb Chambers in Denver, MA. They have two…read moreproblems which I took them to court. Decision was in my favor from the judge. Now, I am reading many negatives experienced with Herb Chambers Auto Body Shop- in Braintree, Denver and Holliston. I want to know what happens to everyone working at Herb Chambers? The services department in Brighton, MA have the same problems for decades. Over charged, not communicated with customers timely, unable to duplicated warranty diagnostics transmission issues, etc. Currently I have 2017 Acura, I needed Body-Shop that could be trusted, but after google and found many customers unhappy experienced that many auto body shops gave customers distasteful recently and three years ago- now rusting inside the paint-job.

As someone who works in the automotive space, buying a car was honestly the last thing I felt like…read moredoing this month. I have plenty of manufacturer connections on the West Coast, but here in Boston, I really didn't know who to call other than my friend Ernie Boch Jr. Now, considering Ernie uses Ferraris and Lamborghinis as daily drivers, I wasn't exactly expecting him to become my Toyota referral source. But when I asked him where I could go for a straightforward, professional experience without the usual dealership run-around, his answer was immediate: "Go see Imperial Toyota. They're awesome." Boy, was he right. I recently purchased a new Highlander Hybrid from Imperial Toyota, and the experience was exceptional from beginning to end. Imperial is clearly selling a lot of vehicles, but not once during the process did I feel like just another customer. Everyone I worked with took the time to make sure things were handled properly, communicated clearly, and followed through on every detail. Michael Penner, Bob Baillargeon, Doug Prew, and Hany Arian all worked together seamlessly, but I especially want to recognize Doug Prew for truly going above and beyond. Doug's attention to detail was unmatched. From the first walk-through of the vehicle to patiently explaining all of the technology and features, he made sure I understood everything and felt completely comfortable before leaving the dealership. Nothing ever felt rushed or overly sales-driven. You could tell he genuinely cared about delivering a great experience, not just completing a transaction. Hany Arian also made the financing process smooth, professional, and straightforward, which I really appreciated. What stood out most to me was the consistency and professionalism of the entire team. That usually says a lot about the culture of an organization. The Highlander Hybrid itself has been fantastic, but the experience surrounding the purchase is what really left the lasting impression. My sincere thanks to everyone at Imperial Toyota for making this such a thoughtful, professional, and first-class experience.

I arrived at Imperial Toyota for a 12:15 p.m. test drive and was told that was the first available…read moreappointment while they prepared the vehicle, but the car was not available until 12:40 p.m. because another salesperson had been using it for personal purposes despite claiming a customer was viewing it before me. I found personal items in the car (wallet, Apple CarPlay cable, paperwork), which the salesperson said belonged to the other staff member when I asked. Advertised features on their website, such as wheel locks, were not included. The online listing was misleading: the "Buy For" price effectively adds $1,000 if you do not have a trade‑in; in small print it states a $1,000 trade‑in bonus is included in the sale price while dealer fees are not. The salesperson sent the front‑desk receptionist I met earlier instead of a manager, saying they could not drop the price because another customer was ready to buy it with a trade‑in; I stood up to leave, then the manager came and said they would give me the advertised price. If you wonder why they sold me the vehicle instead of the other customer with a trade‑in (who would have generated more profit), it is because no one else was actually looking at the vehicle. During paperwork the finance manager added a $215 Protection Plus charge I never authorized or signed for and pressured me to purchase a $2,900 warranty, even making an unprofessional remark when I declined: "I will let you make that mistake." I made a second trip to the dealership and they removed that charge because it violates Chapter 93A of the Massachusetts General Laws. The overall lack of transparency and professionalism left me feeling scammed, deeply disappointed, and deceived. A few months ago I bought the same make and model from a Subaru dealership and the experience was the opposite: I was treated with respect, the online price matched the in‑person price (aside from disclosed dealer fees), and there were no hidden fees or games. Prospective buyers should verify advertised features and review every line of paperwork before signing.

Bought a vehicle, was told the car was never in an accident. It was in accident, I have the…read morereport from the police station......honesty goes a long way, and this place is VERY dishonest!

Great buying experience! Everyone was very helpful! Love my…read morenew-to-me car! It was worth the 45 min drive

Update on 9/11/17: After $3,000 in repairs, the car is finally safe. I give Stephen 2 stars because…read morehe was fair on the price of the car, but I take away 3 stars because he just did not stand behind the car. I got an independent Volvo mechanic to look it over, and was told it needed front brakes and rotors, even though Stephen told me the brake pads had 75% life left to them. When I told Stephen what my mechanic said, Stephen texted back "That's a dishonest Mechanic!" and "I don't know who your mechanic is but he sound incompetent." Well, Volvo of Southborough also diagnosed the brakes/rotors the same way without me prompting them, so who sounds like the dishonest and incompetent party? I could understand if Stephen had told me the brakes would need attention soon, but he actively lied to me when he stated the brake pads were at 75% and then accused other mechanics of being dishonest. Because the car was for my son, I paid the $3K in repairs that included brake/rotors, timing belt, transmission flush (the transmission was slipping between second and third gear), engine mount arm, etc, etc. etc. Again, because Stephen is not a mechanic, it appears he buys cars at auction, cleans them, and hopes for the best. When the cars have issues, he's liable to not return messages for many days at a time, then will disparage anyone else's opinion. This back and forth took me past the 30 day return period and I just ended up having to bite the bullet. ------------------------------------------- Update on 7/13/17: In the 30 days we've had the car, we've driven it less than 150 miles, but have learned it needs front brakes & rotors, a new axle and boot, and potentially a new transmission. This is in addition to the timing belt that I knew was due. We're looking at more than $4K worth of repairs for a car we purchased for $4,650. I'm getting a second opinion from another mechanic, and if all of the above is confirmed, I'll need to work with Stephen to return the car. In no way am I accusing Stephen of knowingly selling me a lemon, but I fully expect him to honor a refund. I reserve judgement until this is satisfactorily resolved. If we end up returning the car, I think I'll purchase my next one at a complete auto mechanic & sales so that these problems could be identified before offering a car for sale. ------------------------------------------------------------ I was in the hunt for a safe and reliable car for my new driver, my 16-year-old son. I had been a very loyal Volvo owner in my earlier days, so I was happy that my son chose a Volvo S60 as his car We wanted a car with less than 120,000 miles that was clean both in terms of its aesthetics and Carfax report. After communicating with many people on craigslist about their S60s, I was lucky to run across a 2003 with 101K miles at Ashland Auto Sales. The owner, Stephen Frasca, was more than willing to give me as many details as possible via phone, and even arrange to be at the dealership later then it's closing time to accommodate my schedule. Stephen was great in that he had the car ready for us to look at and test drive. He was so chill and no pressure. After a successful test drive, my son and I discussed what we should offer. Now, I know buying from a dealer will tack on about 10-20% above what you might pay a private seller, but knowing there was recourse if something went wrong with the car after we drove off the lot it was worth it to me. Stephen offers a 3-month powertrain warranty that is included in the asking price. It's offered from a third-party, so I can bring the car to any mechanic of my choice and they submit their bill to the insurance company Stephen accepted our reasonable offer, just a few hundred less than his asking price. Between the time we agreed to purchase the S60, and then pick it up 2 days later, he worked with a local mechanic to conduct a wheel alignment and a headlight alignment all on his own dime. Stephen really does stand by his customers and go the extra mile. My insurance agent had some questions and I conferenced Stephen in around 8 PM one night. He's good at communicating, and will call you back within an hour typically. If he doesn't, then he offers why it took longer such as he was at a car auction all morning. So, in conclusion, if you're interested in a low-pressure situation, getting a nice car for a reasonable price, and having peace of mind that if anything major goes wrong with the car it's covered, go see Stephen Frasca at Ashland Auto Sales. My son is proudly driving his S 60, while I know it's a safe car on the road.

Steve Frasca, owner of Ashland Auto Sales, is a good guy. The car we bought from him (a 2007 VW Bug…read moreConvertible) is a beauty and he was very easy to deal with. I like him. Usually I have my mechanic check a car out before I buy it. This time it was too far to do that so I had my mechanic speak to Steve's. Car received a good bill of health. When we returned from a maiden 200 mile trip we noticed several things that needed repairs: An oil leak from the brake vacuum pump; cracked axle; a missing engine protection cover; front bearings and the car needed an alignment. We emailed and called Steve explaining all this asking for some financial relief. Cost us close to three grand. His one response (when he was on vacation) was to suggest an oil leak additive! Subsequently we sent Steve an itemized email bill for all expenses and left phone messages. No response. Yet. Yes, the car is under warranty, but candidly that depends on good will from the seller and buyer. I'm not sure there is any here. We would still like to hear from Steve

If you're looking for a trustworthy mechanic in Sherborn, I can't recommend Rose's Automotive…read moreenough. From the moment you walk in, you're treated like family, and the level of service is outstanding. Kevin, one of their top technicians, always makes sure my car is in excellent shape and explains the work clearly. Allan was incredibly helpful with the State Inspections ... thanks to him, my car passed smoothly. Rick and Mike, the Service Writers, are amazing at keeping customers informed, answering questions, and making the whole process stress-free. I've gone to Rose's for oil changes, brake repairs, and routine maintenance, and every visit has been consistent: professional, reliable, and honest. What I love most is that they only recommend what's truly necessary, never pushing for extras. And let's not forget the waiting area, I absolutely loved it! Super comfortable, with snacks and drinks available while you wait for your car. It's the kind of detail that makes the whole experience even better (and a little fun too). It's also worth mentioning that under the new ownership of Pete and Marie-Claire, the shop feels even more welcoming and well run. They've clearly done an excellent job continuing Rose's long tradition of quality service. Thanks to this team, I know my car is safe and in great hands. For anyone looking for auto repair in Sherborn MA with a personal touch and dependable results, Rose's Automotive is the best choice.

Great auto shop in MetroWest. I've compared their prices to other shops and they are right in line…read moreor less than other options in the area. More importantly, they are super friendly and their communication is top notch. They were performing an oil change for me and diagnosing a sound I was hearing that turned out to be a bad ball joint. They researched my make and model and found a known defect, which was covered under my car's powertrain warranty. I was able to have the dealership perform the fix at no cost to me. They saved me at least $1,000. Highly recommend this auto shop.