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    Keyston Bros Ontario

    5.0 (2 reviews)
    Open 8:00 am - 4:30 pm

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    People searched for Fabric Stores 3,084 times last month within 15 miles of this business.

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    BB Crafts - Ribbon on web site looks solid but is actually see through.

    BB Crafts

    (39 reviews)

    $

    UPDATE 5/15/20: I filed a dispute with PayPal on April 13. On April 21, the seller had still not…read moreresponded so the next step was to escalate to a PayPal claim. I just received notice from PayPal today that they decided the case in my favor and are refunding the amount. I never did get any response from BB Crafts regarding the refund for items not shipped! They probably count on people not following through with PayPal or credit card disputes. =============== My advice: Better use a payment method that handles claims against merchants! The supplies that I received were fine, no better or worse than I expected. However, the packing slip did not indicate that any items were missing - and I was charged the full amount of the order as it was submitted. It was a large order so good thing I checked everything in the box against my order list! 6 items were missing. I emailed the company and (eventually) got a response days later, telling me that "out of stock" items would be refunded. I have sent 2 additional follow-up emails since then because I have not received a refund. It's been 3 weeks with no response and no refund. I have now filed a dispute and claim through PayPal. Hopefully I'll see a refund through PayPal. Honest customer service - or lack there of - can make or break a business. What a shame!

    As we speak. I'm am trying to receive my refund for an error that was not done on my part. Initally…read morewhen I made my purchase, I put my P.O. Box as a form of address (which screwed all this up). FedEx in Otay, Ca (which will get their review next for lying) took my information wrong, address was missing a number. They then returned to sender. (Once again not my fault). I order 175.00 worth of ribbon. And so far have been refunded a total amount of...drum rollllllll, 33.00. Does this sound remotely fair? Also you never deal with someone personally which is horrible. Be prepared to do live chat when dealing with company. Also never received email confirmation of the packaged being return or what kind refund was being processed. Had to find out when I logged on to my online banking. Horrible!!

    Keyston Bros Ontario - fabricstores - Updated May 2026

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