I love the store!!!! Always so well put together !! Amazing deals on vintage furniture, clothes,…read moreand home goods! Amazing vintage finds! I always find some thing I love in this shop, gotta love a store that sells CBD bath bombs and crystals!!!! Take all my money!!!

Hidden gem in lansing! They have such great handpicked pieces, accessories and decorations all…read morevintage and retro. They give very mid-century vibes and they have clothing and other newer items as well. The owner is great. Love visiting this place!

Cute shop in Old Town Lansing. Unique clothing that you won't see anywhere else and price tags to…read morematch--also jewelry, shoes, purses, sunglasses. Very much for the artsy crowd. The sales are good though! My cousin got a jacket and dress for $100 total.

I am so glad Retail Therapy came to Okemos, we really needed a place like this!!! It is such a…read moreunique store with an eclectic mix of clothing, jewelry and even the store furniture is unique and vintage. They have a great selection of boho chich, vintage and designer clothing which is really cool. They even have lines that celebrities are wearing, like chan luu wrap bracelets which I am obsessed with! Fabulous finds for okemos! I love it cus I can find something unique and different that makes me feel and look great and stylish. I also love keeping up with the latest fashions and feeling a little bit more like a celebrity myself and retail therapy gives me the opportunity to do this!!

Made an appt here for my Daughter and I to try on mother dresses and bridal dresses. After the…read moremother dresses, the lady tells us she has no more time/help to start trying on bridal dresses. What??? That's why we made an appt lady!!!! She was pushy to only look at the racks of my size to encourage you to purchase off the rack dresses. I'm like...nooooo I'll be ordering a dress so I can look at all sizes for style. Who feels comfortable buying a dress that a ton of people have tried on? Gross! Very rude/extremely pushy -and short! Not the experience we were looking for!!! Would not go back to this place!

While I didn't end up getting my dress from the outlet, I am so happy I came here! Nicole was…read moreassisting me in my first dress fitting and did a great job of asking for what I was looking for, making me feel comfortable and I really felt like she understood what I wanted. She found me the absolute perfect dress, but it was just a little too big, otherwise I totally would have gotten it!!! Ultimately, she helped me figure o it what I did and didn't like it a dress before I headed off to the flagship where I ended up finding THE one. Great prices here and felt like there were more options for us to look through on the floor rather than waiting for her to bring them to us like I felt at the flagship. Was a great experience for me and my tribe

This place makes my heart happy! I stopped by one day because I was just passing by to grab a Cuban…read morecoffee from next door and boom! The tie dye called to me from the window. But what got me in was the sun catcher I found with The Beatles crossing Abbey Road! I love the energy that they give you when you come in to visit the shop! I loved to talking with the attendant about being kind and how we can change the people's consciousness around us with our positivity. There was a little something for everyone here and the prices were just right! Thank you for brightening my day!

Stopped by this cool little store remembering my sister had a birthday coming up and the place had…read morea great selection of throws, dresses, cute jewelry perfect for any girl in your life. The service was great, the employee stopped me from getting a size too small for my sister (thank you again) and SHE LOVED IT. Great business, cool, handmade gifts. Great for a unique gift idea and even better for locals who want to help support small businesses! The owner is very involved in positive outcomes for her community and this was just overall a great experience, great business, that sell quality handmade products. Prices are very fair as well!

I demand that the store surveillance footage be reviewed…read more With homecoming approaching, my daughter and I set out to look for a dress in the mall yesterday. She heard from her friends about Windsor, a totally unfamiliar name to us, and although with comments of poor customer service going around, we decided to check it out. It wouldn't hurt, right? We went in the store, and right away we saw girls from the same school also there looking for homecoming dresses. I had a pleasant conversation with another customer while waiting outside the fitting room. My daughter finally decided on one particular dress (Isabella Lace-Up Back Skater Dress) but that one was not in the best condition likely from being tried on numerous times. Unfortunately it was the only one available in the store. A girl working there told us they could order one for us, but she didn't know how yet. We were directed to talk to another girl about ordering. After waiting for a while for the other girl, she came out from the back room. I approached her with an "Excuse me," and, wait a minute, did I see a look of "why are you bothering me" on her face? "That can't be it. She is probably just busy," I thought to myself. She said yeah she could order for us and WALKED AWAY, continuing on with her important task. A quick response of "I'll be there with you in a couple minutes" would have been nice by the way. Here's the climax or more suitable of what went downhill from there: while patiently waiting for her to slowly finish what she was doing so she could help us, my daughter and I browsed the racks and shelves NEXT TO (I) and feet away IN FRONT OF (my daughter) the checkout counter. All of a sudden, she turned around and yelled: "You can't go back there!" My daughter and I looked at each other, puzzled, "Back where?" I asked. No answer. After a moment, I figured she probably meant the counter/cash register. Trying to assure her that we were not anywhere near it, I walked up to her and quickly explained. She stared at me and said nothing. FINALLY she came back to the counter, and I explained again where we were--not near, and definitely not behind the counter. Her response was a nonchalant "ok." Then she asked if we wanted to order. I decided right at the very last 0.5 second on "no." Her response was an abrupt "ok," accompanied with another nonchalant look. Before we left the store, I did get her name, KIM. As we were walking towards the door, I could see her cracking jokes with that other girl, likely about us. We then went to Macy's and bought our dress. It was quite a bit more money, but a good experience and my sanity was well worth the extra cost! I demand that the store surveillance footage be reviewed. The incident happened between around 15:30-16:00 on Thursday, September 16, 2021 at the Meridian Mall (Michigan) location. I will not be buying anything from Windsor, ever. Our very first visit was going to be our last. In addition, I want people to know about my first-hand experience. The bad reputation of poor customer service of Windsor is not a rumor. Our choice (of not giving them the business) is our voice and power as customers. I hope that, above all, we were not treated that way because we were wearing masks (Kim was not) and/or that we were minority. In the end, it did hurt. The fun of going dress-shopping was hurt. The belief in the existence of basic customer service in a fad fashion store was hurt.

Jamie was amazing at helping me find a couple dresses. I was about to give up and she saw me…read morefrustrated and came right over and picked out options and I ended up buying both options. Great customer service!! Mah gurl

So unique.....such a fun shopping experience! Just go! Hats, gloves, beautiful purses, oh my! And…read moreunexpected treasures!

Cute boutique. Lots of great hair, neck and ear accessories. Jenna Kator purses and bags too…read more I do love that they carry a variety of our local purse and accessory designer, Jenna Kator. I have clutches by her. I do like her bags are named after cities in Michigan too. Deb confirmed they are open until 6pm tonight. Decided to give it a look see. Must knock or call for them to open the door for you. I bought 3 hair pins and a crystal chain necklace for casual dress up and around town wear. It's a fun store to browse for a good while. You are bound to discover some real gems.

This is an adorable gift shop that has a lot of goodies packed in a small area. They are a boutique…read moreand sell some cute clothing such as dresses, skirts, T-Shirts, pants, and tops. We bought some cute shirts and tank tops. They have walls of fun jewelry, so many tempting earrings and necklaces. They also have hair accessories and bracelets. They sell crystals, custom cards, posters, and canvass bags. There is an area to try on the clothing. They have small tchotchkes like fun stickers and air plants. This is a really fun place and while it is a boutique, so it is not cheap, the prices are fairly reasonable compared to other equivalent businesses. This is a place we visit each time we are in E.L.

I heard about this place when living in Chicago, and after purging my closet last week, I figured…read moreI'd try to get some cash before donating the rest to Goodwill. My selling experience was generally positive - the staff clearly explained the buying/selling process and invited me to browse the store while they went through my items. Of course they want me to browse the store. If they're going to give me money, they want me to spend it in their store. Truth be told, I love secondhand stores and would've gladly bought some clothes if I'd found anything I wanted. First, there were far fewer clothes for men than for women (a point they note on their website to encourage men to donate). Second, the people who've been donating to this particular store clearly are college undergrads: half of the clothes are from American Eagle, and there are strong showings from Abercrombie & Fitch and Hollister. Third, the men's jeans are generally outdated. Granted, I only looked in my sizes - there may be some stuff that I would wear in the wrong size. After 10 minutes or so, my clothes had been checked out. They accepted 4 items - 2 shirts and 2 pairs of Express Jeans - and said the rest of the clothes were too old. Incidentally, they kept the oldest item I brought (a dress shirt from Benneton), but I'm guessing they liked the label. In all, I don't completely understand what mystical process the staff uses to determine what to keep and what to give back, but I'm happy to take away a few dollars on clothes that I had just planned on giving away.

If it's more than a 5 minute drive, don't go here, manager is obviously obsessed with their image…read moreon yelp, responding condescendingly to every bad review like the reviewer is an idiot, responding to every single review telling them to contact her if you have anymore questions, like the person who left the review didn't already get f&$&ked over by their terrible service. especially if you're a man you'd be better off dumpster diving for clothes. don't sell, they'll give you 5$ for brand new name brand clothes worth over 100$, and then sell it for 100$ in the store. I've literally worked at plato's closet in Traverse City michigan, that location and this location are not good, but this one is much worse for selling, unless you want maybe enough money to buy yourself a happy meal after driving 30 minutes to the store.

One of the homiest stores I've ever walked into, the ladies that run this joint really have a…read morevision for what they want and you can see it in their unique array of products and accessories. Can't imagine how nice their event room will look when they finish, it's going to be a great space for any and all.