From now on I am only going with Konrad,he got me the best deal on my m3 comp and the dealer he…read moreworked with was also great ,A+

Best experience leasing a car I've ever had. Konrad is knowledgeable and communicates quickly. I…read moredread leasing negotiations and he did it all for me much better than I could have done. Everything was done and paperwork was quick. Overall excellent experience. Highest recommendation possible

Auto Concierge made the leasing process a breeze! They were quick and efficient and answered any…read morequestions or concerns I had throughout the whole process. I didn't have to step foot in the dealership or deal with salesmen. They took care of everything and even delivered the car to my house ON TIME! Will definitely be seeing them again in 3 years when my lease is up.

I've had the pleasure of knowing Edgar for a couple of years now, and he has not disappointed me…read morethroughout that time. His team is quick, thorough and always delivers. Edgar takes the time to listen to you, and above all he tries to get you exactly what you want. My family and I trust him with every car purchase we've made the last couple of years. I cannot stress enough how much I appreciate all the hard work he goes through to make sure I get the exact car that I want at a great price. Thank you again! It's always a pleasure to work with you.

It was the easiest experience I have ever had when selling a car to a dealership. Fabian was…read moreprofessional and knowledgable and when he told me I would be out of their 10 or 15 minutes, he was on point. My check had been waiting for me to arrive and once the service rep wnet outside to chek the car, inclusing the odometer and also take off the tag, he came back inside and 15 minutes after I arrive, i was free to go. Would recommend Carvana over any other car dealership to get the fairest price and spending the least amount of time!

WARNING TO FLORIDA CONSUMERS -- CARVANA…read more In March 2026 I purchased a 2024 Jeep Grand Cherokee from Carvana for $29,990. Within four days and 250 miles the brakes were violently shaking and the AC was failing. Two independent certified mechanics and Carvana's own warranty provider Silver Rock confirmed all four brake rotors were warped and dangerous and the AC system had an active refrigerant leak. Here is what makes this worse -- Carvana's own 150-point inspection conducted just 15 days before the sale certified eight safety-critical items as passing. Every single one was confirmed defective. What Carvana did: Sold me a vehicle with dangerous safety defects that their own inspection missed or ignored Took my trade-in keys before I could access the replacement vehicle -- preventing any real inspection or test drive Required me to drive a vehicle with confirmed defective brakes on public roads as a condition of returning it -- with full knowledge of those defects Offered no accountability for the failed inspection Never compensated for approximately $2,000 in permanent financial losses resulting from the transaction What I did: Filed a formal complaint with the Better Business Bureau (ID# 24692878) Filed a formal complaint with the Florida Attorney General's Consumer Protection Division Filed a formal complaint with the Federal Trade Commission Sent a certified mail rejection of their arbitration clause preserving my right to pursue legal action After extensive documentation and escalation Carvana ultimately returned my money. But the inspection failure, the dangerous drive requirement, and the trade-in key practice that prevents customers from test driving their vehicle remain completely unaddressed and unacknowledged. If you are considering purchasing a vehicle from Carvana -- do your research first. Get an independent inspection immediately upon delivery. Document everything. And know your rights under Florida's consumer protection laws. #Carvana #ConsumerWarning #FloridaConsumers #FDUTPA #BuyerBeware

Very thorough and professional, both in the shop and the office (thank you, Stanley). Everything…read moredone to our car (58000 mile check-up) was meticulously and patiently explained.

No stars. The service department is a complete nightmare. 5 hours to do a lube oil and filter,…read moreafter being told 2 hours. I watched customer after customer leave angry and frustrated. Terrible communication, terrible experience. Just do not go there.

Never go to Miami again…read more I am happy with my 2019 Toyota C-HR Limited. My sales consultant Nikolai was very knowledgeable, he helped me making my mind and showed me this beautiful C-HR. Also I have gotten a very good deal on it. I saved my time and the money without going to Miami.

Worst experience ever! as a certified master mechanic for 1 of the top dealerships in the USA. I…read morepurchased a used truck and had a few problems with it. I quickly realized I too was just throwing parts at it to remedy the problem. I decided to tow it to your dealership knowing they have the manuals and diagnostic equipment. the only certified GM mechanic said "$300 an hour for a minimum of 5hrs to diagnose" meanwhile your posted labor rate is $200 per hour.I am not done reporting this stealership

Worst dealership experience I've ever had. Avoid this Miami takeover crap hole dealer…read more First, I couldn't get in for service on my lease that was not shifting into park for over three weeks. Absurd as this is a safety issue. Then I drop it off at 10:00 am, and add an oil change as it was due . They then call to say the oil change is done and "the part is on back order and they don't know when it'll be in" so why did you not let me know you had zero intention of fixing it. And yes you knew exactly what the issue was and what part was required to fix it as we spoke about it and you stated "this is a common issue". When I asked for a rental as my car is not safely drivable. Your service advisor actually stated "do you know how many rentals we would need if we gave everyone a rental, we wouldn't have any cars on the lot". Not my problem, this is why I pay to lease, so I don't have these issues. This dealership is a joke and has no customer service. Any other place on the planet this abomination of a dealer would never last. Avoid keys auto center (old Niles) at all costs.

I mean if you have a Nissan and you have to use them, then do it. They are expensive. Very…read moreexpensive. Did they do the work? Yes. I would love to find a mom and pop place in KW rather than return to them.

We went down on the Key West Express on 5/16/25 and returned on 5/18/25 from Fort Myers. Ernie, one…read moreof the crewman, highly recommended Conch electric cars. He said they had the best prices in town and they will treat you well. I am here to say, they do not have the best prices in town and they nickel and dime you. I would encourage you not to rent from Conch Electric unless you like the convenience of having a rental company right outside of the Key West ferry terminal. For a short walk, you can get great deals from other rentals. We could've got a better deal from the resort that we stayed in at parrot Key, but we didn't know that until after the fact. OF NOTE: parking is $6/hr and there is almost NO free parking downtown. When we went downtown to do the hop on hop off ride, the company was nice enough to allow us to park rental in their parking lot.

We had reservations for the rental of an electric cart while on vacation on Key West. The…read morereservation process was very easy and access to their facility is conveniently close to the Key West Express for visitors without cars. Due to unforeseen changes of our stay on the island we had to cancel the rental. We had to send an email and the company was very accommodating to cancel without any penalties. This is great customer service. We will definitely book with them again during our next visit!