Best experience leasing a car I've ever had. Konrad is knowledgeable and communicates quickly. I…read moredread leasing negotiations and he did it all for me much better than I could have done. Everything was done and paperwork was quick. Overall excellent experience. Highest recommendation possible

From the owner: KB The Car Guy has the expertise to provide you with a simple car-buying experience and handle…read moreevery part of the car-buying process, from negotiations to home delivery. Need more reasons to use KB for your next lease or purchase? We save you money by getting the best possible price on your next purchase. No more haggling. We'll handle all negotiations. Save time. No more having to go through the whole "dealer experience." We'll handle everything for you. Receive the one-on-one attention and care you deserve, from start to finish. We'll help you locate the exact car you want.

Auto Concierge made the leasing process a breeze! They were quick and efficient and answered any…read morequestions or concerns I had throughout the whole process. I didn't have to step foot in the dealership or deal with salesmen. They took care of everything and even delivered the car to my house ON TIME! Will definitely be seeing them again in 3 years when my lease is up.

I've had the pleasure of knowing Edgar for a couple of years now, and he has not disappointed me…read morethroughout that time. His team is quick, thorough and always delivers. Edgar takes the time to listen to you, and above all he tries to get you exactly what you want. My family and I trust him with every car purchase we've made the last couple of years. I cannot stress enough how much I appreciate all the hard work he goes through to make sure I get the exact car that I want at a great price. Thank you again! It's always a pleasure to work with you.

At first I was a little offish on doing this but went ahead with it anyway. i was not dissapointed…read more Fist we boaught mi wife's car then i purchased mine. This sure beats the hell out of having to deal with the longgggg hours at a car dealership. I will defenitly be recomending to anyone that ask for my opinion, "DO IT"!!!!! Will definitly be using CARVANA in the future.

WARNING TO FLORIDA CONSUMERS -- CARVANA…read more In March 2026 I purchased a 2024 Jeep Grand Cherokee from Carvana for $29,990. Within four days and 250 miles the brakes were violently shaking and the AC was failing. Two independent certified mechanics and Carvana's own warranty provider Silver Rock confirmed all four brake rotors were warped and dangerous and the AC system had an active refrigerant leak. Here is what makes this worse -- Carvana's own 150-point inspection conducted just 15 days before the sale certified eight safety-critical items as passing. Every single one was confirmed defective. What Carvana did: Sold me a vehicle with dangerous safety defects that their own inspection missed or ignored Took my trade-in keys before I could access the replacement vehicle -- preventing any real inspection or test drive Required me to drive a vehicle with confirmed defective brakes on public roads as a condition of returning it -- with full knowledge of those defects Offered no accountability for the failed inspection Never compensated for approximately $2,000 in permanent financial losses resulting from the transaction What I did: Filed a formal complaint with the Better Business Bureau (ID# 24692878) Filed a formal complaint with the Florida Attorney General's Consumer Protection Division Filed a formal complaint with the Federal Trade Commission Sent a certified mail rejection of their arbitration clause preserving my right to pursue legal action After extensive documentation and escalation Carvana ultimately returned my money. But the inspection failure, the dangerous drive requirement, and the trade-in key practice that prevents customers from test driving their vehicle remain completely unaddressed and unacknowledged. If you are considering purchasing a vehicle from Carvana -- do your research first. Get an independent inspection immediately upon delivery. Document everything. And know your rights under Florida's consumer protection laws. #Carvana #ConsumerWarning #FloridaConsumers #FDUTPA #BuyerBeware

No stars. The service department is a complete nightmare. 5 hours to do a lube oil and filter,…read moreafter being told 2 hours. I watched customer after customer leave angry and frustrated. Terrible communication, terrible experience. Just do not go there.

Used to be great, ever since Franklin Castillo left the customer service and auto center is become…read moreunbearable. Brought my car in for service 2 weeks ago and already having problems. I bring it back to them and they lie to me telling me it's a battery problem, it's a brand new battery and I tested it myself before bringing it in! So than they tell me it's a starter and they want $740 to fix it, shifting gears will fix it for 1/3 of the price. It's insultingly bad service, I will never go there again!

Keys Auto Center Ford first appointment to get a vehicle in with 7,500 miles for warranty repairs…read moreis in 39 days.

Had an amazing experience today! Very refreshing after having had the worst auto center experience…read moreof my life at Kia Key West! Keys auto was super friendly, took care of my truck quickly and very fair price! Caridad Morales and Annie are super friendly and made today again so refreshing given my last experience over at Kia!

I mean if you have a Nissan and you have to use them, then do it. They are expensive. Very…read moreexpensive. Did they do the work? Yes. I would love to find a mom and pop place in KW rather than return to them.

Worst dealership experience I've ever had. Avoid this Miami takeover crap hole dealer…read more First, I couldn't get in for service on my lease that was not shifting into park for over three weeks. Absurd as this is a safety issue. Then I drop it off at 10:00 am, and add an oil change as it was due . They then call to say the oil change is done and "the part is on back order and they don't know when it'll be in" so why did you not let me know you had zero intention of fixing it. And yes you knew exactly what the issue was and what part was required to fix it as we spoke about it and you stated "this is a common issue". When I asked for a rental as my car is not safely drivable. Your service advisor actually stated "do you know how many rentals we would need if we gave everyone a rental, we wouldn't have any cars on the lot". Not my problem, this is why I pay to lease, so I don't have these issues. This dealership is a joke and has no customer service. Any other place on the planet this abomination of a dealer would never last. Avoid keys auto center (old Niles) at all costs.

We went down on the Key West Express on 5/16/25 and returned on 5/18/25 from Fort Myers. Ernie, one…read moreof the crewman, highly recommended Conch electric cars. He said they had the best prices in town and they will treat you well. I am here to say, they do not have the best prices in town and they nickel and dime you. I would encourage you not to rent from Conch Electric unless you like the convenience of having a rental company right outside of the Key West ferry terminal. For a short walk, you can get great deals from other rentals. We could've got a better deal from the resort that we stayed in at parrot Key, but we didn't know that until after the fact. OF NOTE: parking is $6/hr and there is almost NO free parking downtown. When we went downtown to do the hop on hop off ride, the company was nice enough to allow us to park rental in their parking lot.

We had reservations for the rental of an electric cart while on vacation on Key West. The…read morereservation process was very easy and access to their facility is conveniently close to the Key West Express for visitors without cars. Due to unforeseen changes of our stay on the island we had to cancel the rental. We had to send an email and the company was very accommodating to cancel without any penalties. This is great customer service. We will definitely book with them again during our next visit!