I totally disagree with the 1 star review. Both my husband and I have used KW Computer Doctor for my PC and his MAC. Alex was great, he did have my computer for 3 days, and that is what I agreed to. The charges are based on how quickly you need your computer back, and this is clearly stated in the contract you sign. You can pay more if you need immediate service. I didn't but my husband did when his hard drive blew after a black out (very common in KW). Alex went out and purchased a new hard drive and stayed late into the night to fix the MAC within 24 hrs. Whenever we have questions we just telephone and he or other technicians answer immediately, it is like having a local help-desk for free. Beware the KW MAC store if you have a MAC, they are useless when it come to technical questions or repairs, go to Computer Doctor. D&G Dumigan Key West read more

I brought my computer here because I was able to actually speak with someone in person. Other computer numbers that I called in town were either disconnected or no one ever called me back. The lady was very nice and friendly, she told me exactly what the story was. Within 24 hours or less my computer could be fixed. I also had them back up my data in case something happened to my computer. They never recommended extras, only what I asked to be done. I really appreciated being treated honestly and told everything up front before anything extra was recommended. Thanks again Key West Computer Doctor for the great service and fixing my computer! I will tell my friends and come back. Mary read more

My desktop crashed this morning and as any one with a computer nowadays knows, I was concerned as to what to do and where to take it. A good friend told me about this place as he was very pleased with their service. I called, spoke with Beth, who said she would call Tim to let him know I was on my way. Expecting a 2-3 day wait I was "out of business" without computer access. Tim was extremely helpful and 3 hours later I received a call saying it was ready! Very pleased with the service, courtesy and price. I rarely write a review but feel anyone with a computer issue should know about this place. Gary read more

I have taken numerous computers to Computer Doc for repair and have always received the greatest return on my investment. There have been times when I have thought I would have to trash a computer and buy a new one but the wiz's at Computer Doc have raised my PC from the dead and saved me major bucks and major hassle! They have removed lots of nasty malware and viruses and are always willing to update my virus software with the latest free updates. All in all, Beth, Alex and crew are the best. Thanks for all the help in the past few years! I greatly appreciate it! read more

I had what I thought was a complicated and unsolvable issue. Alex at the Computer Doctor was patient and courteous, and didn't treat me like a total idiot. Computer Doctor had my machine for a few days, and when I got it back, all of my photos and contacts were back and my computer runs much much better. I went back to Computer Doctor and had them fix my broken iPhone screen. The price was fair, the quality of work was excellent. If you are in the Keys and need any tech help, these are people you should go see. read more

I don't want someone to explain every detail to me. I just want them to take care of it. That's just what CompDoc does, they take care of it for you so you don't have to worry about it. It's not free, but you get what you pay for. After years of greasy keyboards from fly by night "computer guys" I couldn't be happier to finally find the Computer Doctor. Fast, professional service. Bright clean office, with regular office hours and smiling friendly staff. Forget the rest. Go with the best. -D ig citypitties read more

Our office computer crashed, our IT guy was stranded out of state because of the hurricane and KW Computer Doctor came to our office with minimal notice to set up and install the new computer. I only know enough about computers to be dangerous, but I can tell you this much, he went above and beyond "set up and installation". They saved us a lot of grief. You don't realize how much your business depends on its computers running 100% until all of a sudden it stops working. These guys rock! read more

Thanks to the team at Key West Computer Doctor for fixing my broken iPhone screen. While on vacation, I dropped my phone and called KWCD to see if they could get me back up and running. They told me to come over immediately and had the phone fixed in less than 20 minutes. They were very friendly and had prices competitive with other similar businesses. I would definitely use them again . . . but hope I don't have another broken iPhone! read more

Computer Doctor is great! They are always really helpful. They have removed viruses and made other improvements to my laptop on several occasions. They also fixed a computer for one of my employees. We depend on our computers for work so we really appreciate the fast turn around and quality service. read more

Alex was extremely helpful and knowledgable with my laptop issues. They installed a new screen and some security in a timely manner and a fair price! Computer repair is a foreign industry to me and I have been burned in the past. I will gladly bring all computer issues here in the future! read more

I have a pleasant experiences with Computer Doctor. Somehow the folks over there know how to make, what would be a bad day (Inconvenience of broken computer) , and turn it around with their friendly knowledgeable employees. Did I mention its a family owned and operated business... read more

My computer wouldn't even start, but these guys got it up and running and back to me within the day. The best part was that it only cost me $75. I would have lost everything, including all my financial records for my business. Thank you so much Computer Doctor! :-D read more

What jerks!!! I went in with my husbands PC to get it fixed and I got so much attitude that I had to leave. This has been very consistent with what I heard from my other friends. I later took it to Keys Technology and they had it back to me the next day. read more

Fast, reliable with competitive prices. When you are having someone go through your computer that holds all of your private info, make sure you go to the right place. They fixed my computer and even gave me a brand new cable for free! read more

Came to my rescue! Upon arrival in Key West, my ancient laptop would not boot. Computer Doctor fixed the problem and cleaned the laptop. It looks brand new! Excellent service at a reasonable price. read more

I have used the Computer DR on several occasions and was quite satisfied with their work. They are most polite in phone conversations, appointments and in scheduling appointments read more

Brought my phone to Computer Doctor They found the issue quickly and fixed it Great quick service. Thanks Computer Doctor for getting my phone back to me read more

Data transferred to my beautiful new laptop. They even transferred my favorites and FB. So happy :)

Thanks for getting all the viruses off my laptop! I am so happy to get back on-line today.