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Key Real Estate Services

3.0 (2 reviews)

Services - Key Real Estate Services

Property management

Buyer's agent

Listing agent

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9 years ago

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9 years ago

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Shamrock Property Management

Shamrock Property Management

(19 reviews)

I'm very new to renting from Shamrock, but I've had a poor first impression. I looked at the…read moreproperty in September and it was nice but messy. There was a lot of stuff leftover from previous renters. I was told the property would be available on October 15th at the earliest, as they needed time to clear the stuff out and clean it. That was fine with me. I made an appointment to meet up with the leasing agent for the walk-through on the 15th, but about an hour before we were supposed to meet, he texts me saying he already did the walk-through, and left the keys at the property for me. So I arrived and found that the items left by the previous tenants were gone, but the property had not been cleaned. Bugs in the dishwasher, food stains in the microwave, and grime in the toilets and tub. Dirt, dust, and cobwebs. I sent pics to the leasing agent and asked for a cleaner, and never heard back. I followed up later in the week, still not able to move my stuff in as it was too gross, and the leasing agent "let the office know" but nothing was ever done. I finally had to hire and pay a cleaner so I could move in. This was unacceptable. Properties should be deep-cleaned between tenants, no exceptions. In a $1000+ monthly rental, why should I have to clean a stranger's foodstuffs out of a microwave before I can use it? Absolutely disappointed in this first impression.

DO NOT RENT HERE We rented a house with them for 2 years never missed a payment when we first moved…read morein the floor was damaged and we told management about it and told them it would be a problem two years later now that we're leaving they are charging us the floor damages on top of other damages we didn't do and have proof of the owner is very disrespectful and doesnt seem to care about anything but screwing people out of their hard earned money

Harrell Realty Management Systems

Harrell Realty Management Systems

(38 reviews)

They keep your deposit. My duplex was spotless. Crooked business and owner. All the reviews…read moreeverywhere speak volumes. Rude and dishonest.

If I could give a zero star I would. I lived in one of their duplexes for two years. When my lease…read morewas coming up I looked for a new place and found a house that better suited my needs. When it came to Harrell being cooperative with me or the new leasing company, it was awful. They were rude and short and would not help me with any documentation I needed for the new leasing company. Thank goodness the new company accepted screen shots. Now, on to the move out process with Harrell. I followed all move out instructions and requirements to the letter. I also got my carpets professionally cleaned and deep cleaned my unit and appliances over three days. Per my lease, I paid $1000 security deposit, $400 in pet deposits, and $65 for my garage remote... again per the lease, all refundable. I'm not the best at math, but that adds up to $1465.00. Knowing this, why did Harrell say that the deposit amount was $1315.00? That didn't add up. On top of that, they took $583.43 from the $1315.00 deposit. They cited $354.38 for painting and $91 for cleaning! I have never not gotten my full deposit back and couldn't believe what they took. They also cited things that were not accurate such as missing bulbs and a smoke alarm battery. All of my bulbs were working and none of my alarms were beeping when I left the unit. I don't even care about the little stuff though. I just can't get how they charged me for painting and cleaning. I will never use them for anything ever again.

Tuscany Ranch

Tuscany Ranch

(4 reviews)

Awesome place to live! Management it awesome and cares deeply about your satisfaction. My wife and…read moreI were able to move in day of. Jade worked with us and called her manager to get our papers checked out same day. We started our move in process at 11:00 and had our key to our apartment by 3:30. We also filed two minor work orders (cleaning a small stain on the carpet and replacing some slats in some blinds) and both of them were fixed within 3 days of us filing them so they are very responsive. All in all awesome management and very nice apartment.

Tuscany Ranch is definitely a beautiful place to live. The complex is gated, pet-friendly, and has…read moresecurity, a pool, grills, fitness center, handicap parking spots and dog park. It is well-lit at night and has plenty of sidewalks to walk around on. It is conveniently located close to I-35 and several places to shop, gas stations, etc. Maintenance and staff have been helpful, friendly and timely. Pests are a problem here in the south. If your apartment has a pest problem (like ants), they will have a company come spray your apartment. Lots of other random acts of kindness like free Chick-fil-A breakfast too! The apartments themselves are beautiful. Hands down the best looking apartment I've ever had. I have one with a nook instead of a patio and I'm so thankful for the option of extra sq. footage! The apartment is already painted with great colors. Normally, this is something I would do myself so it's nice to have it already done. Fireplaces mantles are also a pretty color. The windows are tall and have ledges for my cat to sit on/sunbathe. I think third floor apartments have cathedral ceilings which make it feel bigger. I love all of the storage available. There is ample storage in the bathrooms so they knocked it out of the park here. Normally I need extra cabinets/drawers. The pantry in the one bedroom kitchens is huge as well and the kitchen has a built in microwave. Love being able to have a washer/dryer in the apartment too. Minor room for improvement: It's currently above 90 degrees outside and they've closed the pool down for the season. Granted, I'm not from Texas so this could be typical but I think 90 degrees is plenty warm enough for swimming. Could they add some recycling dumpsters where people can put their recyclables? It's 2017, why doesn't everyone recycle? There also aren't any elevators (really only a con when you're moving in/out). Possibly supply a washer/dryer for the units instead of renting them out. I hope this review helps!

Key Real Estate Services - propertymgmt - Updated May 2026

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