I had a minor issue with an oil leak following an oil change done by another garage back in my home…read morestate of NJ. These folks got me right in for a fast look and a very reasonable charge to correct a loose drain plug. They could not have been more attentive. I was a first time customer but was treated like an old friend. I would return in a heartbeat.

While this auto repair shop appears to have friendly and expert staff, I would not recommend it for…read moresomeone from out-of-state because I sense that it has one de facto price for locals--that is, expected-repeat-customers--and another one for other customers. One way to overcharge customers is by working on two cars simultaneously and charging each customer individually. Another is to round up labor charges at the margins. The dealer charges a 4% credit card fee and $100/hour for labor. But as the above examples illustrate, my concern is not about the de jure hourly rate, just the basis on which they were applied. If you're not price sensitive--and this is the only auto dealer that I believe is currently operating in Jeffersonville--I would not hesitate to recommend this dealer even if you are an easy mark. As for the recently closed other auto repair shop in Jeffersonville, my family used him for many years and never had such an experience.

Such a great find! My family was visiting the area and our air conditioner broke on the hottest…read moreweekend (temps in the 90s)! They were able to take our car within the same day of us calling and luckily fixed the issue within 5-6 hours! They were very reasonably priced as well! Make sure to bring cash or check; they don't accept credit!

I had just driven 4 hrs and my engine light came just before arriving to my trip destination. I…read morefound this repair shop and drove in unannounced. Ray dropped what he was doing and came out immediately. He offered to scan my car to see what the issue was. At first the scanner wouldn't read it and he persisted until he got a code. It turned out to be nothing but he did not charge me even when I offered to pay for his time. Many other places would have charged for this service but he was very nice and helpful!

We've called around to see about a rear main seal on an aged Dakota. Not an easy repair or one that…read moremight not turn into a headache. I appreciate that Ray gave a call back so promptly. However, when he did, he was very condescending and wouldn't let me speak much. Even went as far as to pick apart the message I left. I work in the service department at a dealership, and have worked with many small repair shops. Perhaps he just comes off strongly, but females know a lot too. He didn't seem too concerned with appreciating our best outlook, but more with proving he's "entitled". He told us he didn't wanna do it because then he'd have to stand by his repair. Well any good mechanic would stand by their work if they're capable. All that showed us was he's not looking for repeat business or considerate of anything but what we might pay him. He was also concerned with the crankshaft being worn out, however there's a kit for that to assist in the prevention of an additional repair. Somebody else will be getting our business who doesn't pretend to be knowledgable and have been more than upfront and willing about the repair.

When you have your 2nd flat tire of the week; no repaired spare in the trunk; on a Friday night; no…read moreAAA; & a sick partner at home in bed ... who are you gonna call? I got lucky; but if you're smart, you'll call Kevin Deal 1st ~ he showed up in 20 min; removed blown tire; knew how to get a right sized, little used spare for $50 for my 2011 Saab; and charged only an hour $$ for his work. Honest, able, friendly & fair... who are you gonna call? Thanks, Kevin for 'showing up' when it really mattered for this stranger in serious road-side distress. No need to depend on good luck in the dark. Better call Kevin! Dan Anderson Montpelier, Vermont

From the owner: Towing and roadside service that also offers mechanical and auto body repairs specifically rust…read morerepair!

Honest, hard working and very wise in the way of auto repair. Always took good care of my…read moredaughter's vehicle while she was in Johnson for college.

Rand is the man! I bring my BMW to him and always get the problem solved for half the price of the…read moredealership.

I have been bringing my car here for years, Pete always does great work for a good price. The…read moreservice is always very fast too, I would definitely recommend bringing your car here.

Becky saved the day! My son, Alan, was in and out with what felt like a new car after a very…read morestressful morning in Stowe. He was there for a ski exam, but his car wouldn't start in his hotel parking lot. After waiting for a kind soul to give him a jump start, he unfortunately arrived 15 minutes late and wasn't able to take his exam. The only good thing about the day was the support he received at Willie's. Becky was incredible--she welcomed him in the moment he arrived. In less than an hour, they had replaced his battery, changed his wipers, and finished an oil change. The team was welcoming, professional, and gave him a great price. Thank you, Becky, for being the best of Stowe and showing him such amazing support. I will be traveling to Stowe just to say thank you to Becky in person!

I went to Willie's on Thursday for an inspection and to have my snow tires switched out. When I…read moremade the appointment over the phone I wasn't told to bring anything so I drove in. The front desk lady told me to bring in my registration and proof of insurance. It was in my glove compartment and while I was digging for it the eponymous Willie pulled up beside me. He asked me what I was having done and I told him. He said to me, "Yup, no one's ever prepared." I said I was sorry and he said, "There's an old saying... Time is money." He said this with a good deal of contempt, a really solid burn as far as he was concerned. I was never told to have my registration and proof of insurance on hand. It WAS with me. Had Willie asked instead of assuming, I would have told him. And, Willie, if you're reading this NOW, word of advice, tell people ahead of time. It'll save you the energy of insulting them and sullying their view of your business. The front desk lady was nice enough and the work was done fine. I was definitely charged on the high end but, honestly, I wouldn't have thought twice about it had my interaction with Willie been better. When I got home I pulled the tires out of the car and Willie hadn't tied off any of the bags. I've NEVER been to a place where they don't tie off the bags. It felt like Willie's final F-U. Let's take this for what it is: I got my car inspected and the tires swapped out. It was on the high end but I wasn't gouged. I'm leaving a one-star review right now for the sole reason that Willie insulted me and genuinely seemed as though he doesn't respect his customers. After my interaction with him I wanted to get in my car and head off to someplace where they DO value their customers. Willie, if you're reading this, I promise you I'll never bring my car back to your shop. There's another saying, Willie, "keep the customer happy!" This customer was not kept happy......

My husband took my car to be evaluated. They told him there was an issue with a plastic part, that…read morehad something to do with my timing chain. They told my husband they would call later that afternoon or evening with an estimate for parts and labor. Here we are several months later, and no phone call. We took my car someplace else, and had it repaired. The problem had nothing to do with the timing chain or any plastic parts associated with it.

My brother broke down here and the staff threatened to have the car towed if it wasn't moved in 20…read moreminutes. It was -20 today, absolutely disgusting behavior for a business. Do not go to these crooks.

John, the owner is easy to talk to, listens and takes care of issues in a fast efficient manner…read more Prices are reasonable and he lets you know of any other issues while your vehicle is up on the lift. Would definitely recommend!

I was passing through town and needed something minor done to my car to get me back to the hotel…read more They were more than happy to help and had me out of there in ten minutes! Super nice guy and great service. If I lived in the area I would definitely return and bring my car there again. Highly recommend!