TLDR: This practice left my son in pain, refusing to finish treatment after already numbing him…read more The dentist blamed me, not accepting any responsibility for her uninformed/ableist patient management techniques, hurting/restraining my child, or refusing to accept any info I desperately tried to give her. To summarize, I was stuck between complying with this practice's strict child isolation policies, or making my son wait for over a month with a toothache to be seen elsewhere. Before the appointment, the doctor refused to speak to me about my 7 year-old son's ASD and dental anxiety. At the appointment, I insisted that I at least be allowed in the lobby, and was told again that it was their way or the highway. I begged again to speak to the dentist. The receptionist said "She said this isn't a negotiation and you trying to make it one will only make it worse for your son." They escorted him into the building and locked the door behind them. I sat on the floor in the breezeway to wait. After a short time, my son began screaming loud enough for me to hear him clearly and continued for several seconds, including, "OW" and "THAT HURTS." So I banged on the door loudly since no one was in the front, wanting to know what was going on. The receptionist came into view, but would not approach the door or show me recognition, just got on the phone. So I knocked again. They apparently tried to call me, but had called my husband who couldn't answer. At this point, the dentist brought my son out, declaring "I'm not doing this with you banging on the door. He's numb, but I'm not going to do any more work on him." My son was upset, trying to spit out the numbing gel. He had a small round smudge of blood on his jaw near his ear. We had a terse exchange, in which Dr. Ahmed said parents being allowed in the exam room is "FOR CASES OF MENTAL RETARDATION! YOUR SON ISN'T MENTALLY RETARDED!" The dentist was dismissive of son's diagnosis, stating "He's fine. He can handle it," after not letting me share his past experiences or discuss any management methods. I could not keep up with everything she said because she was talking over me so quickly. The next day when my son was calm, I asked him in a neutral way to tell me what he remembered. I've summarized what he told me below. He asked what they were going to do, they told him he's too young for them to tell him. They ignored further q's from him. He said he wasn't ready, they started anyway. They held his hands down too hard, forced the numbing gel into his mouth on the wrong side, ignored his words of pain, physically kept him from getting up, and restrained his head to inject lidocaine. While I know a 7 year-old's recollection is to be taken with a grain of salt, I have to believe him because I wasn't allowed in to see what happened. Dr. Ahmed showed an appalling ignorance about ASD, namely that because my son is verbal and intelligent that he doesn't need accommodations. ASD is unique to each child, and if the dentist had taken the time to listen, she would learn that my son has an extreme fear of needles, that being restrained by a stranger is a HUGE trigger in his anxiety and his behavior, and that I have worked WITH dentists in the past to help complete treatments in the least traumatic way possible. She also does not use the Tell/Show/Do method widely accepted as best practice. I was told by the receptionist to describe the procedure in infantile language, like "sleepy juice" instead of injection, and "shine the teeth" instead of drill. And according to my son, they wouldn't even answer his questions. Anyone who knows about ASD will tell you these kids need to know what to expect and don't handle the unexpected well. Everything we experienced at West County Pediatric Dentistry was in stark contrast to what is on their site. None of the promises of respect, care, time and communication were upheld to us. I hope my account helps other parents make informed decisions about their children's care.

We love the entire staff at West County Pediatric Dentist. They are warm and friendly…read more We have been clients for 4 years. It's very kid friendly, games, books, videos and gifts after your child has had their teeth cleaned or worked on. Thanks for taking care of our kiddos teeth

Thrilled to have found Dr. Sedighi's office. Friendly staff, easy to book appointments, and…read moregenuinely concerned about dental health for children. Dr. Sedighi is so kind and calm with young kids, my toddler was a bit fussy, he was able to examine her teeth easily.

10000% recommend! My son has a really hard time sitting still and usually gets terrible xrays. He…read morehas a hard time with the waiting involved in Dr. Offices, this office is so incredible and has tons to look at and entertain the kids. Dr. Sedighi was so kind and patient to him and explained everything to me in an easy to understand way. He explained what his plan was and why and as a medical professional, but with NO skills in dental his time and patience was valued and appreciated. Such a kind office all around. From the front desk to the Dentist himself - everyone was incredible!

I really appreciate a dentist willing to get my child worked into her schedule in a hurry even…read morethough she wasn't an existing patient. We needed three baby teeth pulled and we were on a time crunch (long, boring story). Dr. Wolf's office was efficient and friendly from the first phone call. The receptionist, Rita, explained that I would need to get X-rays of the teeth either from them or from our orthodontist and she explained why. Then she gave me the email to have them sent and she called to confirm when she got them and to schedule the consultation with Dr. Giles who does the extractions. Imagine that? I didn't have to do the follow-up myself. Here are a few other things I liked: We don't have dental insurance and when I inquired about the cost of the procedures and the nitrous, I was given the information I needed. Again - a refreshing change. Our appointment time was 1 p.m. We were seen at 1 p.m. I was able to fill out the new patient forms online. Dr. Giles met with my daughter for the first time at a desk versus in the examination chair - much less intimidating. Dr. Giles herself. She's delightful. If you don't have a pediatric dentist - go there. If you don't have one you like, switch to this one.

My son's first check up was a huge success thanks to the awesome staff and Dr. Wolff for making him…read morefeel at ease! He even got to check Mickey's teeth after he was done! Thanks for a great experience!

Dr. Salthouse is amazing! Had such a great experience here, he explained everything very…read morethoroughly, was very patient and understanding, and did everything he could to make the experience as positive and easy as possible! He provides all of the information needed for you and helps you to make a decision on what treatment plan is best including making sure to tell you if it's appropriate to wait and see at next visit. There are iPads in the waiting area for the kids to play on and the dental chairs all have TVs on the ceiling to help keep patients distracted during the cleanings/procedures! His staff are incredibly kind, patient, and caring and honestly was the best/easiest X-ray experience I've ever had! The office is very nice, clean, and up to date with extremely kid friendly decor/color scheme. I highly recommend this office!

Randomly found this place. We had, had a negative experience and a bigger location in an adjacent…read moreneighborhood, so I was looking for a new pediatric dentist. They were absolutely wonderful with my 4yo and 2yo (first time for the latter). The staff were welcoming and made my kiddos feel at ease. Both walked out with smiles on their faces. Dr. Salthouse took the time to talk with us and gave us wonderful tips for our kids. We even learned some new things for our own hygiene. I recommend them over other nearby locations. Take your kids here. You'll be happy you did.

My kiddos see Dr. Emily Brown and we absolutely love her!…read more All the staff is very friendly and make your child feel at ease. We have been coming here for almost 18 years and never had a bad experience. Always clean and they take perfect care of my babies.

I have been taking my kids to this office for years, but over the last year the quality of care has…read moregone downhill. Appointments are continually pushed back for months at a time. The final straw was this past December. My daughter was seen and diagnosed with two cavities, but we were told the soonest they could treat them was June. At the time she wasn't in pain, so I trusted their guidance. Fast forward to now--she was just fitted for Invisalign, and the pressure caused severe pain in the teeth with the cavities. She was crying and in extreme discomfort. I contacted the office explaining the situation and was told they still could not see her any sooner. There was no emergency accommodation, no concern, and no attempt to help. We were simply told to find another dentist. Allowing a child to go six months with multiple cavities and refusing to help when they are in obvious pain is unacceptable. This office showed zero compassion or urgency, and it's clear they do not prioritize their pediatric patients' well-being. I will be pulling my kids from this practice. I would not recommend this office to any parent who expects timely care and concern for their child.

They got too big for their britches and can't handle the volume anymore due to staffing issues with…read moredoctors. They have canceled on me twice now via text message and then when we call right away to reschedule, they are scheduling six months out. This is unacceptable and they should've never gotten too big where they can't handle their existing patients. We've been going here for 10+ years, but I just pulled my six kids from this practice. They were great for many years until they went to the new suite and got too big. They grew too fast..... and it looks like there's several other reviews saying the same thing....

I have been taking my kids to this office for years, but over the last year the quality of care has…read moregone downhill. Appointments are continually pushed back for months at a time. The final straw was this past December. My daughter was seen and diagnosed with two cavities, but we were told the soonest they could treat them was June. At the time she wasn't in pain, so I trusted their guidance. Fast forward to now--she was just fitted for Invisalign, and the pressure caused severe pain in the teeth with the cavities. She was crying and in extreme discomfort. I contacted the office explaining the situation and was told they still could not see her any sooner. There was no emergency accommodation, no concern, and no attempt to help. We were simply told to find another dentist. Allowing a child to go six months with multiple cavities and refusing to help when they are in obvious pain is unacceptable. This office showed zero compassion or urgency, and it's clear they do not prioritize their pediatric patients' well-being. I will be pulling my kids from this practice. I would not recommend this office to any parent who expects timely care and concern for their child.

I took my baby here for his very first dentist appointment, and the experience was wonderful. Dr…read more Heatrice and the entire staff are kind, friendly, and incredibly patient with little ones. Dr. Heatrice is not only knowledgeable in dentistry, but also takes the time to explain how dental and oral health can impact the rest of the body, which I truly appreciate. My family loves Bloomy's and Dr. Heatrice. We trust them so much that we drive quite a distance just to receive their exceptional care!

I can't say enough wonderful things about Dr. Heatrice and the whole team at Bloomy's! From the…read moremoment we walked in, they went above and beyond to make sure my kids felt comfortable and at ease. They took the time to explain everything in kid-friendly language, used gentle techniques, and had the most amazing cutting-edge equipment designed specifically for children. My kids--who are usually nervous at the dentist--were relaxed and even smiling throughout the visit. The fillings were done perfectly, with zero stress or discomfort, and the attention to detail was outstanding. I left feeling so grateful to have found a pediatric dentist who truly understands both dental care and the emotional needs of children. If you're looking for a place where your kids will feel safe, cared for, and treated with the best technology available, I can't recommend Dr.Heatrice enough!

Trust, compassion, and efficient high-quality care--that's Skyview…read more I have lived all over the country (and therefore have gone to many different dentists) and Skyview is hands-down the absolute best. Everyone from the front desk team to the dental assistants to Dr. Hahn herself are friendly, organized, and extremely knowledgeable. Going to the dentist can be scary (for both kids and adults!) and Dr. Hahn's bedside manner is exceptional. She is very clear about work being done in a way that erases any worries--I can say that she is one of a very small number of doctors I 100% trust. In addition to keeping my family's teeth in tip-top shape, examining x-rays from a different office to provide a second option, and repairing 2 broken teeth after an accident, I've observed Dr. Hahn work wonders for kiddos with special needs. She goes above and beyond to ensure comfort. During a visit this summer, I watched as a child who came in crying with nerves asked to give Dr. Hahn a hug in the way out. Who hugs their dentist?! No bigger five star review than that!

We have had no issues here. The dentist has been up front and honest (this was our 2nd opinion…read morecoming from accent dental and we have absolutely loved the dentist we have avoid costly surgeries and unnecessary dental work for two kids) and I am extremely confident in Dr Emily's recommendations and care plan. I also give her huge appreciation to her and the staff for the way they make my kids feel comfortable and confident in their dental work. I would also like to point out if you don't agree with Dr Emily's care plan/treatment she is more than happy to make sure if not go above and beyond to respect your wishes and decisions, never once have I been judge or ridiculed. My kids both bare happy, confident, and excited to visit her offices for regular dental appointments. Wait time is excellent super fast and very friendly staff.

Top quality care. My daughter was referred here because of her fear at her regular dentist. I…read morecannot say enough positive things about the entire staff from check in to check out. My daughter got several cavities filled and needed no numbing, they really weigh the benefits/risks and only do the least amount of invasive treatments needed to have a successful outcome. My children will only be coming to this location moving forward!

Super thankful to have found Dr Varble. We had a horrible experience elsewhere…read more Dr. Varble is super caring, loves kids and will make your little one feel super comfortable. You can be sure she will be honest, respectful and talk to you like a person. You will also see that they will do what is right for your child. Not putting profits over patient care - be careful- and get a second opinion if something doesn't feel right or sound right- your gut is almost always right!! Glad the bad experience led us here!! Thanks Dr. Varble for your kindness and care for my 6yr old!! We will recommend you to everyone we know!!