I've been seeing Dr. Klohr for dental care for a few years now. His chair side manner is great. He…read moreis thorough and explains everything. He doesn't try to push unnecessary dental work. His front office staff and assistant are great. I haven't had any issues with insurance or fees. Everything is explained to me before any work is done. I highly recommend!

Went in today for my first cleaning in over 2 years. Everyone was very nice! They made me feel…read morecomfortable right away. Got x-rays and a cleaning. They found 1 small cavity which they were able to fill within 15 minutes with the white filling so can't notice and no mercury. I would recommend to anyone looking for a local dentist in the area.

If I could give this place zero I would. I was there two hours and only had a xray done. Their is…read morenever an consistent dentist. They always have a fill-in. They don't have staff all the time. I was scheduled for an cleaning and didn't receive that. The office manager and the director tried to sent me to another dentist for care. Just not professional at all.

Started here a couple years ago after a bad experience at another office and they were initially…read morevery great about my dental anxiety. Unfortunately that staff has all turned over. A couple doctors later and the current guy couldn't be worse. Dr was very condescending and disrespectful about my anxiety and got my name wrong numerous times during the visit. My teeth are technically clean, but a lot could be learned about bedside manner.

The listen and everything is explained well. Nice folks, they remember you and ask about things…read morediscussed previously. I've had bad dental work in the past, that's not a worry here. Professional and do it right!

Friendly, fast service. Very nice people working in this dental group! I have another appointment…read morescheduled in April.

Wow!! I can't say enough great things about this location and the people who work here. I was…read morenervous about my almost 3-year old having her first real cleaning and not going to a pediatric dentist. However, the dental hygienist who cleaned her teeth was AMAZING. She took the time to explain each tool to my daughter and let her test it out. Then, the dentist who checked on her teeth was so kind and sweet with her. The ladies at the front desk are also the best- so kind and helpful!! Ultimately we had a great first experience for our daughter and I'd recommend them to anyone!!

After posting my review, I received several calls from Eureka Dental Group. First was from the…read morePatient Account Specialist and she did help explain the new charges but was still unwilling to give me an appointment until I gave them a "reservation fee" of $120. She said my crown was there but I could not get it until I paid her for a reservation. While I did have the money, I was unwilling to pay to make an appointment. I think their policy of paying to make an appointment is ridiculous and unheard of. There are simply way too many dentists in Eureka to have to abide by such a draconian policy. The second call I received was from the Office Manager, and she did seem to care about my frustrations and did agree to a payment plan to address the additional (hidden/uninformed) charges. She also lowered the reservation fee from $120 to $100. She explained the reservation fee would be applied towards my procedure; that they employ this concept on longer procedures to help ensure patients show up for their appointments. Although I emphatically disagree with the reservation fee concept, I did pay it (crown hostage fee) so I could make an appointment. Personally, I think Eureka Dental Group should adopt a no-show policy in line with other doctors that charge a no-show fee rather than charging a reservation fee. A couple of days later I received a call from Dr. Wehrmeister. He indicated it was his day off and he was calling because his Office Manager had informed him of my concerns and he wanted to try an address them. Dr. Wehrmeister seemed to genuinely care about my issues with Eureka Dental Group and I was impressed he took the time to call me on his day off to talk thru my recent experiences. After about a 20-minute conversation I felt comfortable Eureka Dental Group valued me as a patient and cared for my satisfaction, despite their unwillingness to concede the reservation fee policy. I went on about my day and received a second call from Dr. Wehrmeister about 15-minutes following our previous conversation. To my surprise, Dr. Wehrmeister said he talked with his Office Manager and they felt the fair thing to do was to pick-up my out of pocket increase that was not communicated to me until after the fact. This was one of my biggest concerns/complaints and I feel they have adequately addressed this concern. Likewise, I am changing my review from 1-star to 4-stars and will give EDG another opportunity to retain my business. Thank you, Dr. Wehrmeister and Eureka Dental Group Team!!

My family and I are new to the area and were in need of a new dentist. Despite my anxiety and not…read moreso great experiences with dental in general in the past, we decided to try fresh Smiles. These guys are outstanding at what they do! I am so impressed! Connie the office manager is so friendly and has answered the many questions that I've had already with ease. Dr Nabi and his assistant at my initial visit were so gracious and understanding of my needs. My anxIety was quickly put to rest after realizing how knowledgeable and friendly they were. Cathy the dental hygienist performed a deep cleaning that I needed and I could not have been more pleased with her skill and patience with me. This team is squared away! I highly recommend them.

Dr N , Connie, Cathy and staff are all exceptional!! The Outstanding dental care and superior…read morepersonal touch!

These guys are the best. I actually enjoy going to the dentist. Kolleen is amazing and gentle…read more You'd never even know your teeth are being cleaned. And Dr. Stewart is a super nice guy. I've never been upsold or had any issues with them at all. I highly recommend.

Do not go unless you verify your insurance coverage on your own. The practice promised I was in…read morenetwork and told me not to call myself because they'd verified on my behalf repeatedly. Then they called with "oops, actually you're not in network and it'll be $600" weeks after. They are refusing to work with me on this invoice at all despite their false promises and hitting me with the full balance. They are very friendly but cannot be trusted.

The wait time wasn't bad and Dr Kevin is very knowledgeable. He helped answer my questions and gave…read moreme suggestions that wouldn't further destroy my teeth. I was concerned about my chipped tooth and he got it fixed the same day. Dani was wonderful too. I feel a lot confident with my smile and I can't wait to come back here for my check-ups.

Keegan was demeaning because I had an issue with crown fitting. Dr Moreno kind and understanding…read more If it wasn't for him, I may have decided to switch dentist.

Disclaimer: The dentist was very nice and competent. The office staff and office manager especially…read moreare horrible and rude. I first went here five years ago and liked the dentist so would get my routine cleanings and work done despite the rude staff. A big thing I did with them was get a mouth guard for my teeth grinding and pain. When you do a service here you pay directly after, they do not send it to your home for billing. So inquired before the mold was done if it was covered and it was at 80%. I received the mold and paid my bill. I went back a couple more times for a cleaning before the office said they don't take my insurance and I ended up moving states anyway so no big deal. I moved twice since seeing them and had mail forwarding for years and did not change my phone number or email. 4 years later I get an email from a collection agency claiming I owe almost $500 for an outstanding bill. I'm confused because it's been 4 years and have not received any notice. When I call the office manger Christine she starts out very rude and dismissive and says that I was notified and that the insurance would have sent me an explanation of benefits saying my original claim for the guard was denied and I need to pay. I state that I have not been contacted and asked why it was denied she claims she does not know and I could call the insurance company. I call my insurance and they state they sent the dentist a claim why it was denied because they didn't state my condition and all they needed was to resubmit (sent from initial claim years ago), and they never heard back. They also stated the amount I should have paid and I have a receipt showing I paid that amount the day of service. I told the office about this and that they should resubmit. I also asked them to send me the proof that they contacted me in four years since interest was added to the bill and the original bill. They ignored my request for the contact and sent the initial bill. The office re-submitted and called saying that my insurance paid the rest and that they would call collections. I asked if they could also follow up with an email stating that I have a zero balance and that this situation is taken care of with collections so nothing further comes of it in the future and the office manager refused and said insurance would send me and explanation of benefits. After explaining that I don't want this situation to happen again she said she can't email but she can mail and hung up without getting any of my information after her knowing I no longer live there. Save yourself the drama and stress. Go to a place that values the customers, treats you with respect, and knows the job.

Yesterday was my first visit to this office and I was so pleased with the quality of service that…read moreI received. Both the Hygienist and Dr. Palmer were very thorough and they also educated me a bit which was helpful. I am especially grateful for the care that I received, as they made sure that I was comfortable throughout the entire process. Going to the dentist isn't always something that I'm thrilled about, but this visit totally put my mind at ease because I was in good hands; not too much discomfort which made me happy. Four Seasons Dental really lives up to their name!