I really dislike going to the dentist, but can honestly say that I'm a big fan of Francis Park…read moreDentistry. My first impression was speaking with Whitney who was friendly and patient with me. Upon arriving, the receptionists greeted me warmly and the office was clean and welcoming. (Parking is limited to a tiny lot or street parking, which I did not like, but there's not much they can do about that.) The technician who took me back for x-rays (Keya?) was INCREDIBLY nice to me which I really appreciated. I was very nervous and she was calm, gentle, and helped to make me feel more comfortable. I was so grateful for her. Then, the highlight of the entire visit: I met Dr. Margaree Lachowiez. I cannot recommend Dr. L enough. She made me feel incredibly safe in an environment that usually causes me a lot of anxiety. She is kind, knowledgeable, and charming. Beyond that, she really takes pride in her work and takes the time to do it right. After the dentist I'd seen all my life retired, I had a difficult time finding someone to replace him. I'm happy to say that now I have. Dr. Lachowiez will be my dentist from now on. Dental work is expensive, but they go over the entire breakdown of costs with you so there are no surprises. Everyone I met there was friendly and welcoming. I wish I could remember everyone's name, but I honestly have nothing negative to say about anyone there. The one mark against them: My husband had an appointment with Dr. L. and went in only to discover she is now at their other office, Ballwin Modern Dentistry (also a nice office). He said the dentist he saw instead was good, but was disappointed in the surprise switch up. Better communication in this matter would have been appreciated.

8 years. But not anymore. Upsells and staff turnover…read moreabound. Every visit I was told something new that I was doing wrong. Then charged for it. Hygenists are great, but when you see someone new every time... It becomes more business than personal service. I'll move on now.

Wow!! I can't say enough great things about this location and the people who work here. I was…read morenervous about my almost 3-year old having her first real cleaning and not going to a pediatric dentist. However, the dental hygienist who cleaned her teeth was AMAZING. She took the time to explain each tool to my daughter and let her test it out. Then, the dentist who checked on her teeth was so kind and sweet with her. The ladies at the front desk are also the best- so kind and helpful!! Ultimately we had a great first experience for our daughter and I'd recommend them to anyone!!

After posting my review, I received several calls from Eureka Dental Group. First was from the…read morePatient Account Specialist and she did help explain the new charges but was still unwilling to give me an appointment until I gave them a "reservation fee" of $120. She said my crown was there but I could not get it until I paid her for a reservation. While I did have the money, I was unwilling to pay to make an appointment. I think their policy of paying to make an appointment is ridiculous and unheard of. There are simply way too many dentists in Eureka to have to abide by such a draconian policy. The second call I received was from the Office Manager, and she did seem to care about my frustrations and did agree to a payment plan to address the additional (hidden/uninformed) charges. She also lowered the reservation fee from $120 to $100. She explained the reservation fee would be applied towards my procedure; that they employ this concept on longer procedures to help ensure patients show up for their appointments. Although I emphatically disagree with the reservation fee concept, I did pay it (crown hostage fee) so I could make an appointment. Personally, I think Eureka Dental Group should adopt a no-show policy in line with other doctors that charge a no-show fee rather than charging a reservation fee. A couple of days later I received a call from Dr. Wehrmeister. He indicated it was his day off and he was calling because his Office Manager had informed him of my concerns and he wanted to try an address them. Dr. Wehrmeister seemed to genuinely care about my issues with Eureka Dental Group and I was impressed he took the time to call me on his day off to talk thru my recent experiences. After about a 20-minute conversation I felt comfortable Eureka Dental Group valued me as a patient and cared for my satisfaction, despite their unwillingness to concede the reservation fee policy. I went on about my day and received a second call from Dr. Wehrmeister about 15-minutes following our previous conversation. To my surprise, Dr. Wehrmeister said he talked with his Office Manager and they felt the fair thing to do was to pick-up my out of pocket increase that was not communicated to me until after the fact. This was one of my biggest concerns/complaints and I feel they have adequately addressed this concern. Likewise, I am changing my review from 1-star to 4-stars and will give EDG another opportunity to retain my business. Thank you, Dr. Wehrmeister and Eureka Dental Group Team!!

Dentists seem to be a dime a dozen and until you are forced to make a choice its not often you…read moreconsider other providers. My wife has dental phobias and had a terrible time finding a dentist she was comfortable with. After her excellent feedback on this dentist and a bad experience at my previous provider's office I switched and have never been so happy with my dental appointments. Donna is an amazing hygienist and is always happy to see me. I cant say enough good things about them, just go for yourself and you will not be sorry.

Excellent care, overall 10/10 , very personable care, great office staff, overall the best of the…read morebest

I had been their patient for over a year now and they've provided me pretty reasonably price ed…read moreservices where I took advantage of STLDentalPlanLLC dental insurance plan to make my charges lower. I'm fortunate to have Dr. Jessica Whitehead-Nieva as my deaf dentist where I don't have one for years which I usually have a hearing dentist. I'm feeling more clicked to their dental services where they've acknowledged of my deaf disability. I would recommended deaf patients to go & use their good dental services! Sincerely, Christopher A. Rowland.

I've had problems with this dentist, they may have switched names around but, her husband dose…read moreexcessive work at one time, leveling your bite off. Root canal the wrong tooth. Left me in pain for years, thanks for not listening, moving my 6 month appointment, bame me for ware, and charge me an arm and a leg. Insurance never covers half of what they get approved.

The listen and everything is explained well. Nice folks, they remember you and ask about things…read morediscussed previously. I've had bad dental work in the past, that's not a worry here. Professional and do it right!

Friendly, fast service. Very nice people working in this dental group! I have another appointment…read morescheduled in April.

We took our three-year old son to Watson Dental for his first dental visit and had such an…read moreoutstanding experience from the welcoming staff at the front desk to the happy smiles from everyone especially my son on the goodbye. The team was so amazing working with children and helping him understand what they would do on this visit. They got X-rays, a teeth cleaning and a fluoride treatment on his visit! We were so impressed! Dr. Geiger was his dentist and she was so great with him as was her assistant who spent a lot of time with him prepping and cleaning. We can't wait for his next visit and neither can he! This experience will create a lifelong positive experience of the dentist and we are so grateful for everyone at the office who made this visit so great! I've also had my teeth cleaned here with Dr. Sonn and his team and had just as great of an experience. I thought it was important to highlight how great they are with the kiddos though as they're making lifelong positive memories of the dentist! Thank you!

Run don't walk for the best service....I guarantee it will be a great experience. I love them they…read moretreat you like family and will take care all your needs and emergencies..and they are super clean from the front door to the back. The ladies at the front desk are super Dr Sonn is amazing. It gives...(Sometimes you want to go where everybody knows your name and there always glad you came) Vibes.

These guys are the best. I actually enjoy going to the dentist. Kolleen is amazing and gentle…read more You'd never even know your teeth are being cleaned. And Dr. Stewart is a super nice guy. I've never been upsold or had any issues with them at all. I highly recommend.

Do not go unless you verify your insurance coverage on your own. The practice promised I was in…read morenetwork and told me not to call myself because they'd verified on my behalf repeatedly. Then they called with "oops, actually you're not in network and it'll be $600" weeks after. They are refusing to work with me on this invoice at all despite their false promises and hitting me with the full balance. They are very friendly but cannot be trusted.

Dentists are great. The front office is incompetent. One office administrator told me she'd send…read morethe information off to the insurance company to pay the claim. When I called back after paying a very large sum, I was told that my Kingston Dental was out of my insurance company's network and I'd have to submit the claims myself. Another frustration... I booked an appointment on the phone with a scheduler for a crown and teeth extraction, when we arrived they told me we'd now have to go to a oral surgeon. Rather than validate my frustrations, they were more focused on saving their own bottoms. Would not recommend this office, even though it's right by my house.

I'm not a fan at all of the dentist. I had a bad experience from a prior dentist office and was a…read morelittle scared to go to a new office but I knew I didn't want to go back to the prior dentist. My boyfriend has been going to Kingston Dental and referred me to them and I am so glad he did! They are very professional and caring. They explain everything in detail and make sure you are comfortable. I will definitely be back and highly recommend them to anyone who may ask!