Do not go here... you will regret it! I seen Dr. Hatch at the festus location, and was assured it would be cheaper... and cheaper it was until one procedure turned into two, due to the tooth next to it losing blood supply and essentially killing that tooth... the end result was a second surgery and now I have to pay for a crown... additionally, i was told that they took our insurance which they did delta, but was out of network for UHC... the entire billing process was a nightmare and overall a very unprofessional experience. I will write a more detailed review after I talk to my Dr. that referred me to this office. And they deleted my initial review. I guess thats how they keep a 5 start review. read more

I saw my dentist because my top back right molar, tooth #2, was hurting. My dentist said I needed a root canal and recommended Dr. Clarke. Fortunately for me, I was able to get in 2 days later. Dr. Clarke is very professional and he uses the state of the art equipment. I was in the chair less than an hour. The shots to numb the tooth were not painful at all. Dr. Clarke communicated what he was doing at every turn of the procedure. Some dentist are performing root canals. Don't risk it. See Dr. Clarke. I'm glad I did. Every staff person was polite and helpful. Highly recommended. read more

I had to have an emergency root canal. I was given a referral for this office. I called on a Monday in excruciating pain and the receptionist said he was not in(not why I am writing this). I pleaded with her, explaining my situation. She said the soonest she could get me in was Thursday. I told her on the referral it says 'same day for emergencies'. I understood he wasn't in, but she was not helpful. And I feel as a receptionist there she should know how that works. After that she said 'well I can get you in Wednesday' and did not provide a time or even ask my name before hanging up. Like she was just trying to get me off the phone instead of trying to help me. Shame on that woman. Luckily by searching around myself I found another office to take care of it. When Wednesday rolled around I didn't even receive a call reminder so obviously she didn't even input anything. I understand I was being short when she was not helping but I was also CRYING, and absolutely that was not a reason to just completely dismiss a person in need. read more

I've never had much dental work done and was pretty much a very anxious baby when it came to having my root canal done. Charles and his staff were excellent at making me comfortable and yes, he def has all the latest and greatest equipment. No pain at all. Listening to Rod Stewart while he was working was a plus. He is a true professional and also kind and compassionate. No need to look elsewhere. Just check out his website. read more

This place is not even 1 star after what he did to my parents . Please do not go to him . After several weeks of pain my 79 year old father ended up having to have the tooth removed . 1,700.00 later and Dr Clarke didn't care at all took there money and ran . As most my parents are on a fixed income no dental insurance. This place is a ripoff and I'm sure they have done this to many more people . read more

This is THE place you need to go when you need a root canal expert! Dr. Charles and his staff are very kind, highly experienced and thorough. I was anxious when I arrived, but they put me at ease, explaining every detail in a way I understood. Their attention to detail makes all the difference when dealing with something so painful, costly, and critical as a bad root canal. I was especially impressed with Dr. Charles' innovative spirit and use of the latest technologies. This, along with his communication skills, sets him apart in the industry! read more

Sent to him by my regular DDS for assessment of a tooth. After a nearly 2 hour root canal procedure in his office- I returned to my regular DDS for a crown. My dentist informed me, that, this tooth was obviously not salvageable. It needed to be extracted. A root canal should have never been performed. Will not recommend him, nor return to his office again. read more

There was no pain! The wait was short. The assistants were friendly. Dr. Clarke has an excellent demeanor which put me at ease before my procedure. I would recommend him to anyone looking to have a dental procedure. read more

Had to get a root canal and was recommended here by my normal dentist. It was GREAT!! I can't believe I'm saying that about a root canal. It was the most efficient use of my time in any medical procedure ever. There was no downtime. I don't think they were rushing me, it's just a well run place. I went from sign in, to a specialty X-ray machine thing, to laid back in a room with a movie on, to the numbing prep to the procedure and I was back in my car in less than an hour. I don't think anyone ever wants to get a root canal, but if you do this place is legit. The only problem I had was trying not to forget my own name when talking to Amy!! Holy sheet what a smokeshow! read more

For having an intense fear of dentist and pain Dr. Clarke and team made me feel at ease and the whole process only took about 40 minutes. He numbed me up fast and quick and I didn't feel any pain. His team was able to get me in next day as I had been in pain over the weekend. Definitely don't want another root canal but Dr. Clarke did an excellent job was professional and puts you at ease. His assistant Aimee does a wonderful job at making you feel comfortable as well. read more

Going to Dr. Clarke is a pleasure. His friendly staff is there to assist in any way to make your appointment enjoyable. He has the top of the line equipment that makes his job much easier, quicker, with much less pain. He is a good communicator and very adept at doing root canals. I felt quite comfortable with Dr. Clarke. The pictures he takes of your tooth (teeth) are spectacular. I would not hesitate recommending him to my friends. read more

I've been here twice and was impressed both times. The staff is friendly, they have great customer service through extras like blankies (thanks!) and bottled beverages, there's a nice treetop view out the windows, and it really feels like a well-oiled machine. Everyone has their job and does it efficiently, moving the process along every step of the way with minimal wait times. The Dr has a great chair side manner and is efficient (fast) and highly skilled. Very pleased with my experience(s) and would highly recommend. read more

Dr.Clarke WAS AMAZING!!!! One of my biggest fears is going to any dental professionals. But he really made me feel so comfortable and the nurse helping she was pregnant and the sweetest. Dr.Clarke knows what's he's doing and explained as he's doing it. So gentle fast and easy. It's the next day and I have no 0 complains I didn't even have to fill my prescription nothin sore or aching. I've had a lot of dental work and he was the most professional and straight to the point. Office was amazing also loved the ladies in the front also. Over all a very professional establishment. read more

BEST experience I've had in 60 year of going to dentist for MULTIPLE procedures by multiple dentists. Wish he could perform all my work-he's that quick and precise (due to microscope use) and painless (due to the 'wand' when administering numbing agent). Everything was explained step-by-step. The staff were extremely helpful in obtaining a quick appointment and showed concern and interest in my distress. I highly recommend the outstanding Dr. Clarke and his most accommodating staff. read more

I am a dental hygienist who needed 2 root canals!?! I have been referring patients to Dr. Clarke for several years, but had never been a patient if his and actually had to sit in his chair and have him work on me. After my 2 experiences in his office, I can now honestly say how awesome he and his staff are!!! I was very nervous during my 1st root canal (because I know everything that is going on!) but he made me feel so comfortable and relaxed and really took his time with me. When my 2nd appointment came around (2 weeks later), I was not nervous at all and nearly fell asleep in his chair! I can not say enough great things about how wonderful Dr. Clarke and his staff are! Their expertise is top-notch. I can now refer my patients to his office with confidence from my own amazing personal experience! Thank you, Dr. Clarke and staff!!! read more

Actually, I did write the first paragraph of the review before my appointment. Because of this, as I was leaving your office, one of your employees started to harass me about leaving the review. She did this in front of four of your patients including a woman who was standing at the counter presumably paying her bill. You will refuse to believe this. Your employees will lie to you, tell you it never happened, and you will believe them. Later that day, I updated the review, adding the last paragraph. Several years ago we created our yelp account using our family email which lists my husbands name first. It was not meant to be deceitful, it's just that we've been too lazy to each create our own yelp account. Thank you for explaining to me that my continued discomfort has nothing to do with the root canal. Unfortunately now I have to go back to my dentist and let her know that it is her fault that I am still having issues. I can only hope she'll be as helpful as you've been. Wouldn't it be nice if dental practitioners worked together. They could form networks containing endodontists, oral surgeons and dentists, including all the necessary specialties. Each practitioner would have their own support system. As a patient, I would have an entire network of doctors working together to keep me pain free and maintain optimal dental health. If a dentist is having difficulty diagnosing a patient, they could consult with specialists in their network. Specialists who have more advanced imaging equipment and tech could use it to help dentists who don't. Doctors could share information, making sure everyone is up to date on the latest procedures, techniques, etc. Patients would have to consent to share information, but we already do that, so what's the big deal. Practitioners, instead of pointing fingers at each other and saying to patients "there is nothing I can do for you", could say "I'm sorry you're still having issues with this tooth. I have done all that I've been trained to do. I will give you the names of a couple specialists in this network. I'm sure one of them will be able to pinpoint the problem and resolve it for you". People working together to solve problems. What a novel idea. read more

I just needed to have 2 root canals. My regular dentist referred me to Dr Clarke. His staff is efficient and friendly and got me scheduled for the first procedure 48 hours after my call (he tends to be in demand). They told me up front how much the procedure would cost and how much my insurance would cover so there was no surprise about that. Dr Clarke has a very modern office with the latest imaging and operating equipment. The unavoidable Novocain shots were the only painful part of the whole procedure (thank goodness). The root canal of the first tooth was done in less than an hour. The second tooth was done the next week with similar great results. The best recommendation I can give Dr Clarke is that should I ever need another root canal, he would absolutely be my first choice! read more

Dr. Clarke and his team did an AMAZING job. My root canal was painless and he walked me through the entire process.

I had a root canal a long time ago. I was very happy to find out how much Dr. Clarke was using the latest technology to diagnose and SHOW me exactly what was going on with my tooth. I was nervous and thought I needed to use the gas but it was an extra charge - the staff was fantastic talking about how I could use it but probably didn't need it and explained the whole process (even watching a movie during the root canal ;-) I was well-informed throughout the process from visit through recovery. read more

I had my root canal performed by Dr. Clarke in April 2017. He did an excellent job. It's the best root canal I've ever had. I had a root canal a few years ago and the disposition of the Endodontist left much to be desired. I was a bit apprehensive when I first met Dr. Clarke because of that experience, but his expertise and his professionalism put me at ease. Also, a great added feature is the TV on the ceiling. You can actually watch Friends as he works on you. Thank you Dr. Clarke for excellent service! read more

I went to Dr. Clarks office in Festus on a referral. I needed a cone beam x-ray to determine why my root canal from another dentist was still infected after a year. Dr. Clark and his staff made it seem as if the insurance would cover this type of x-ray, but they did not cost me $300 out of pocket. The receptionist told me that they would have to contact the insurance to see if they would cover another root canal, and this was in November of 2017. Since then I had to call them twice just to get them to summit the claim to the insurance, and another time to check up on the claim. Today 2/19/18 I called to check up on the claim and the lady told me the insurance denied another root canal, and that they have known for quite awhile. I don't know about you but you would think if someone has had an infection for over a year you would at least have the common decency to keep them informed. very unprofessional business. would never refer to anyone read more

My daughter and I had a terrible experience here this week. Our dentist personally referred us, with a written note, that he was unsure if my daughter needed a root canal. He really could not tell, and she never complained about pain, unless when asked about sensitivity to heat or cold. Because she's had some memory difficulty due to an accident, she asks me to come along to new doctors so she doesn't forget to fully inform the doctor of her symptoms. Well, I scheduled the appointment for a "consultation" NOT a root canal. I could tell right away that the secretary did not like this. She said, "well that's $150 and it's not covered by insurance , and if Dr. Clarke DOES do the "treatment " (they NEVER use the phrase "root canal", frequently prompting me to ask "what treatment are you referring to?") the $150 is NOT deducted from the bill." I said no problem at all, after all we don't want unnecessary procedures done. Well when we arrived, they had her sign consents for the root canal, and I said whoa, this is only a CONSULT. Also, when she checked the box asking if she wants nitrous oxide, the secretary was dismayed, as though it was an inconvenience to them (obviously because anesthesia requires additional monitoring) and said "well you know that costs extra and is NOT covered by insurance ." Then, when they called my daughter back, they would not let me go with her, despite the fact that we both insisted that I need to. They refused, but said that they would just take her for an x-ray, then call me BEFORE the doctor examined her. Well, when they finally let me in there, he had already talked to her and finished his examination. When I tried to set my purse and cup down (I am disabled and cannot hold things long at all) Dr. Clarke said "don't bother setting those things down, you won't be here long". I was appalled. He spent exactly 15 seconds talking to me and ushered me out of the exam room. Big ego. Then as I checked out, my debit card was declined (their scanners error, plenty of money in our bank) and the staff was snickering and not too subtly! It was the single worst experience I've ever had in a physicians office, ever. I came home and immediately called our dentist and informed him of this horrible experience. Dr. Clarke's office is set up like a McDonald's drive-thru for endodontic patients. As long as what you need is on the menu, no problem. But don't deviate, don't ask questions, and you may be fine. I don't know because WE'RE never going back! read more