I saw Dr Smith for the first time today. She, and her staff, are so professional and thoughtful…read more My dentist of 30 years retired and I believe I've found a great new group.

I was a little annoyed when they asked me to retake the x-ray due to my earrings, which has never…read morebeen an issue at any other dental office I've visited. During my appointment, the staff seemed more focused on how I found their practice as a new patient than on addressing my actual concerns. Later, when my new dental office contacted them for my x-rays, they falsely claimed I never had one done. I had to scramble to find documentation to prove I had received a panoramic x-ray there.

I brought my 12 year old daughter in after she chipped her two front teeth at school, and while we…read morewere able to get a same-day appointment, the overall experience left me feeling uncomfortable and disappointed. The dentist let us know they wouldn't be able to fix her teeth until the following Wednesday. My daughter was already very upset and self-conscious about her appearance, so hearing that was hard for her. Since it was already after 2pm on a Friday and time was limited, I stepped out briefly (about 5-10 minutes) to call other dental offices to see if anyone could help sooner. During that time, while my daughter was being attended to, the front desk staff came and told me I needed to check out immediately. The tone felt unnecessarily impatient and somewhat aggravated. I politely asked if I could make one more quick call given the circumstances and timing, but I was again told I had to check out right away. I understand offices have policies and schedules to maintain, but the lack of empathy and communication in that moment was disappointing--especially given that my child was visibly distressed. If there was a reason for the urgency, it would have gone a long way to simply explain it in a calm and respectful way. Overall, while the dentist was professional, the front desk interaction left a negative impression during what was already a stressful situation.

This is for the St Louis Pediatric Dentistry that has four locations (O'Fallon, Des Peres, Ladue…read moreand Chesterfield). We went for our first visit, which wasn't awful, although it wasn't great either. They were friendly, but not great at helping my daughter understand what was going on, as it was her first dentist appointment. What really upset me is that they scheduled me and then, when it was almost time for our second appointment, they had to reschedule me 3 months out! I was upset, but went with the new date. Then, when it was almost time for our rescheduled appointment, they called me again, and said that they had to reschedule me AGAIN, another 3 months out! I asked why, and they said that they schedule so far in advance, that they don't know their doctor's schedules yet. So they are scheduling patients without knowing if a doctor will be available.

Wanted to pull 3 teeth because if caries under the crowns. He stated he didn't think he would have…read moreroom to put a crown on these teeth. I got a second opinion from Wash U dental grad who said "no problem" and proceeded to place crowns over the repaired teeth. Dr. Strohmeyer likes to pull teeth.

I had 7 of my front teeth capped with individual crowns and they turned out beautifully! Dr…read moreStrohmeyer and his entire staff are the best!!

Dr Wasson is really really good! Others are great as well. Generally get in fairly quickly if…read moreemergency.

Facility is very clean and exceptional service with a smile is what I have experienced with every…read morevisit.

They were our family dentist for over a decade but orchestrated a public-shaming to tell my mother…read morethat they no longer take our insurance. Cancelled her appointment without telling her, still sent the appointment confirmation, and then was rude and offensive to her character when they could have skipped all the theatrics and just.. called... The man dentist also proudly hates homeless people. Mid-checkup, he was saying to his coworker while inside my mouth "What a bunch of low-life's, they have the easiest job ever". They don't deserve your time and most definitely not your money. I would not recommend anyone goes here.

Quit carrying our insurance without informing us. They sent me a appt reminder but cancelled my…read moreappt and didn't tell me. Paid them $500 at last cleaning and was pay some every visit. They knew I was coming in for cancelled appt and set me up. Rude unprofessional front desk staff, Did I personally receive any mail or phone calls? No. They used an old phone number of my husband. Never made contact. Just the "But we tried...." Grifters. Shysters. It's funny, I'd always need dental work when they carried dental insurance and when they dropped our insurance carrier, my teeth haven't had a cavity since and one they were going to repair, disappeared! Not a good faith establishment.

My child had a dental appointment last week, and I was disappointed to see an employee wearing a…read morebonnet while on duty. In a healthcare setting--especially one that serves children--professional appearance is important. While I understand that everyone may not always have their hair styled, there are more appropriate and professional alternatives. Overall presentation plays a role in the experience and confidence parents have in an establishment, and I hope this is something that will be addressed moving forward

Honestly, this was one of the worst dental clinic experiences I've ever had. The service was…read moreextremely unprofessional, the staff seemed disorganized, and the waiting time was way too long for no clear reason. There was no proper communication, no clear explanation of the treatment, and absolutely no sense of care for the patient. I left the clinic completely disappointed, and I definitely do not recommend this place. They seriously need to improve their service and the way they deal with patients.

I have been a patient of Dr. Chris Wolken for 10 years or so and have had some relatively…read morecomplicated dental issues during that time. Dr. Chris and the staff have done excellent work while always being professional and friendly. I would prefer if they were in-network with my insurance, but I've been satisfied with their service so I'm willing to pay more for it.

Very sneaky people. I was in pain due a tooth and just wanted an exam. I was forced to do the "New…read morepatient intake" not informed that they were out of network (Found within my insurance providers app). Forcefully charged 1/4 of my insurance policy maximum. I was very vocal over the fact I didn't have much to work with yet they thought they'd not tell me that and send me with a "dental plan" that required me to afford $15,000 for a singular root canal and a few crowns and periodontal treatment.

Dr Farmer was amazing and talented, but the new group are not good at filling teeth. My teeth that…read morehave been filled by them and every single one that they touched has been broken whether that be a cavity filled or a broken tooth filled. One of my front two teeth were filled by Dr. Farmer which lasted 10 years. Once one of the new crew filled it, it broke or chipped at least 5 times in different places when I was eating regular foods only a few weeks later. Once Dr. Spring herself fixed it, it has chipped even more, stained terribly, they worked on a tooth that did not need it, really bad experience.

Yesterday's visit was rushed. I felt like I was at a fast-food restaurant drive thru. I got a…read moreperiodontal exam, teeth cleaning, and consultation in 20 minutes. The hygienist was more focused on my plans for the evening rather than being focused and thorough on my teeth. I've been going here for over 10 years, and I have never had this experience or hygienist.

Staff members initially present themselves with a veneer of phony friendliness that is quickly…read morereplaced by rude, awkward, and insensitive comments. The dentist is not especially gentle and seems apathetic about the negative environment in her office. The hygienists are inefficient and their skills are definitely below average. The only thing worse than going to the dentist is going to the dentist with an incompetent, unprofessional, and condescending staff.

I am terrified of dentist. But Dr Gregoire is wonderful. She made me comfortable, made sure I was…read moregood the whole time. Great dentist, very caring staff and very funny. Will see her again!