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Kevin Jewelers

3.3 (120 reviews)
PriceyJewelry
Closed 10:00 am - 8:00 pm
Updated 2 weeks ago

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If you want Bad customer service + useless sales tactics talk to Norma. She s great at both.
Jr D.

This is by far the worst place for jewelry I could buy from. Norma loza the manager belittles me as a customer. On there first day back from quarantine as a customer this was bad. I have no issue with prices vs the customer service. I would pay more for great service and become a returning lifetime customer vs be treated so unfair. She priced out of her head + doesn't know her Kevin jewelry policy + saids she cannot help. It's helpless to go here for jewelry! Please don't not go here especially when Norma is here. Very crappy service. Managers as such will make businesses as this kJ die. Thanks all who read. Norma take sales classes and customer service course please Sad!

Walid E.

Norma & Fara & Angelina were the best they were all helping me to get the best gift out of there with the best price Totally recommend it

Proposal ring and wedding ring
Karen A.

I loved this ring since the moment I saw it at Kevin Jewelers. I went to this store in brea and I didn't doubt on getting it. My fiancé and I are so satisfied on the hospitality they have, specially Laura and Briana that helped us with our credit with the ring. I am for sure going back in the future and recommending to go there and ask for Laura or Briana. They have the best jewelry and give the best deals!

Tony W.

Review update: Norma the manager and her friendly staffs helped me to find an engagement ring that fits my future wife. if you need any good deals on jeweleries just come find them in Brea mall near Red ribbon entrance. If you need some men's jewelries come over here to see Amanda for help! She was very knowledgeable on all the products, and she patiently showed me all the gold necklaces in the store, she even showed me the booklet for more selections! Good place to get amazing deal! Great managmen

Lily C.

Once again Kevin jewelers is amazing.... The staff is so helpful And helped me pick out earrings and necklace... I am so ecstatic with these beautiful pieces I feel like a princess

Kevin jewelers ran my credit report multiple times even after advising them not to. I consented to one credit application only!
Edgar D.

Went into Kevin Jewelers and saw a couple of pieces I was interested in. The saleswoman explained to me that they offer an array of financing options. I agreed and gave the saleswoman my personal information. She told me that they work with multiple banks ensuring that everyone get approved. After hearing this I quickly told her that I only want my credit report ran once. (If you know anything about how credit works, you know that multiple inquires ding your score) She reassured me that only one inquiry will be done. I felt relieved! Two days later I received multiple alerts from my credit score monitor that multiple inquiries were made. I am furious! Even though I am approved, I will not come back to shop here. I will take my 8K purchase elsewhere. As to the multiple non-consenting inquiries, I will be reporting this business to the BBB and credit reporting bureaus.

In love with my Gorgeous Wedding set! Norma Loza thank  you for your recommendations, knowledge and expertise! We love it!
Liz L.

Purchased a wedding ring with Norma at Kevin Jewelry, felt very comfortable buying this gorgeous ring because she explained the quality, diamonds, and very knowledgeable. 'm always going to refer friends and family to her. Thank you for your exceptional service and professionalism!

Ruby S.

Come here once every 3 months to get my ring cleaned. They are super fast and friendly. Also my ring always looks nice when it walk out of here.

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1 year ago

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Jessica V.

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2 years ago

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6 years ago

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6 years ago

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4 years ago

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7 years ago

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6 years ago

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13 years ago

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8 years ago

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7 years ago

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11 years ago

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8 years ago

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4 years ago

Norma and Laura were really helpful. Excellent customer service, would definitely recommend to anyone interested in getting new jewelry!

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4 years ago

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4 years ago

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8 years ago

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10 years ago

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4 years ago

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Ask the Community - Kevin Jewelers

Review Highlights - Kevin Jewelers

I bought a set of earrings early this year as a gift from Norma and the purchasing experience was the best.

Mentioned in 30 reviews

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Diamond viewing rooms to view diamonds in proper lighting

Kevin Jewelers - jewelry - Updated May 2026

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