Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

Bought a 2026 Bronco from Fuller Ford. The experience was exceptional. Had negotiated price via…read moreemail, went to store to finalize paperwork, was in and out in 1 hour. 7/10/26 - Amendment - After having my Bronco for several days I noticed 2 of the roof panels were damaged, paint problems. Who would think to inspect roof when picking it up. I contacted Fuller Ford (Tony, Business Manager) and within 2 hours they had sourced new panels and I picked them up same day. That is the textbook definition of phenomenal after-sale customer service.

The buying experience 3 years ago was good. Mike was a great person to work with on closing the…read moredeal. What is even better is the service I have recieved since then. Prompt and friendly. Accomodating as well.

I had a great service here both with buying a car and getting my car serviced. When I bought my car…read moreI showed up an hour before closing and though they had a football game to get to, they stayed and answered all my questions and helped me buy the right car. I know that probably every car salesman would have done the same thing but I felt bad about it so I'm putting it in here. I got a good deal on interest and I'm in love with car to this day. My car had a warning light come on right before Christmas. They took it and gave me a loaner car, and considering the season, got it all fixed up pretty fast. My husband had mentioned to them offhand that when I went into the menu my clock would stop so I had to reset the time all the time. They replaced the entire instrument cluster and it now it works perfectly. A couple weeks ago I got into a little accident and my fog light cover came off. I called them and they said they could order me the part for $9, when I went to get it I also got an oil change and they didn't charge me to put the piece on. So yeah, I've had great service at this dealership and I'm very happy with my decision to buy a car from them.

This was the best car buying experience in my entire life! (And that is no easy feat). Buzzy was…read morejust amazing. He was extremely knowledgeable and efficient yet calm, respectful and fun! My 6 year old son was with me to get this car for my husband, who will be returning home from deployment soon. Buzzy was so great with him that when we got home, my son insisted on making cookies for Buzzy. Haha. The financing was straightforward and quick as well. This Alfa team is second to none! I let them know they have another customer for life! I wish them much success and many more elated customers.

The guys here are awesome!…read more I had taken my car into another fairly well known establishment to see what the problem was, and they said they couldn't find it, and gave me a completely different answer to what was happening. I had heard that these guys were good and honest, and dealing with a car I had no idea about and it had broken down on me that morning so i had to get it towed there,I figured I might as well try them out. They came back, told me what was wrong the next day, told me the total damage then said with the amount I put into the car to begin with, I might not want to put as much money into it, I agreed, they told me they got it running by cleaning parts and doing different things to it which was all included in the original fee for looking at it, and it Is drivable, and running a lot better than it originally was but i know if it happens again I know what the problem is and how much it would be to fix it. It could have gone the other way, they could have told me I would have to spend the 600 to get it running. He called me after hours too, which was appreciated because otherwise I would have had to wait until Monday to hear what the damage was. They really put the customer first, and surprised me fully with their commitment to me. They also run a free shuttle service when you take your car in there, they will take you back to where you need to go. Extremely professional, very reliable, the guys at Elite Automotive went above and beyond and took care of my car. I can't say enough good things about them.

Excellent friendly and professional service. Very much appreciated. Thank you. Will return.read more

YELP coming in clutch once again! I've been driving around listening to my car slowly fall apart…read morewhile I look for someone reputable to replace my brakes and rotors for a fair price, and JDM answered the call! I used Yelp's portal to request a quote for service and JDM answered promptly, had GREAT reviews, and even detailed what all would be included in my service for the quoted price. José the owner is also the chief mechanic and he left me with solid recommendations on what maintenance I need to do next and when. Oh yeah and they also provide free soda, coffee and snacks while you wait. $329.99+tax for front brakes and rotors! I will definitely be back. Thanks so much JDM Auto Pros!

Very responsive to my repair needs. Great communication, quality work and very fair…read more Katlyn his office manager is also very helpful and anxious to please. Just put in some wheel bearings and the car drives like new.

Fantastic dealer to work with!…read more I had the pleasure of dealing with Troy, Andy, and Kathy in a recent purchase. Buying a vehicle across the country without ever seeing the car was a bit nerve-wrecking; however, the team gave me every record to buy with confidence. Extremely friendly staff and incredibly easy to work with. I would definitely recommend working with Luxury Motor Car Company!

Long story short: I bought a performance vehicle that ended up having $6,000+ worth of issues,…read morewhich means either the dealership knew about the issues and sold it to me anyway, or, they have a terrible inspection team that somehow missed all of these issues. Neither explanation is the kind of dealership you want when looking for a luxury or performance vehicle. Or any vehicle. So. I bought a car from this dealership less than a month ago. Both Chan and Buzzy were very helpful and serviceable. They both were willing to meet me after hours to help me buy this car. Because I really wanted this car. I am a 34 year old female buying a 397HP manual transmission for the first time. It meant a lot to me. The first day I went to see my car, I noticed the tires were missing chunks. I brought up that the tires were missing chunks, and Buzzy was immediately startled and apologetic. Someone had curbed the car. He had not noticed and he said he would absolutely bring it up to the shop. My boyfriend took a look at the brakes and said the brakes were shot, too. Again, I was told those would also be looked at for safety. We three sat down for awhile and I asked why this car had been on the lot for almost 50 days. It's a 2019, turbocharged Golf R. It's beautiful. I was told, "I don't know." "Okay, well. Why'd the previous owner sell it?" "I don't know." Hm. Well, maybe that's the truth. After some talk, I said yes, I would buy the car, IF the tires and brakes were fixed. Those were the things I had noticed, those were the things I wanted. No one wants to buy a new car with chunks missing out of the tires and also immediately have to drop a couple hundred bucks to get a brake job. The next day when I am prepared to purchase the car, I was told "neither item came back as a safety issue" and they were not fixed. Well, okay. So I asked if they would subtract the cost of those repairs, but they would not. I was told, firmly, regarding the price, "Layla, it's an as-is car." So they wouldn't work with me on price and told me the tires and brakes weren't bad enough to be repaired. I believed that. I believed them. I bought the car. 3 weeks later, I have to take it to a shop because it starts leaking coolant. Leaking coolant means the engine will cook- it is a huge problem. I get a call from the shop where I had dropped it off and they ask if I know about the tires and brakes. I say, "What...about them?" They say, there are literal chunks missing from your tires. The tread is shot. You've got 0/32, 0/32, 3/32, and 3/32. And your brakes, the front brakes are at 20%. The rear brakes? 10%. Great. The two things I had asked for. The exact two things I asked for and was told were not a problem. I would then take the car to the dealership because of the leaking coolant problem, which was a $1,300 fix. While at the dealership, one of the guys tells me the rear differential clutches are stuck together, causing the car to bind up and be stuck in AWD. It's a $3745 fix. Here's the thing. I don't mind about those two insanely expensive fixes. Sometimes you buy a car, and if you can't do your due diligence inspecting it, it's your gamble. I accept that. So I reached out to the dealership, and I was like, "Hey, I'm giving you the benefit of the doubt that you didn't know about the coolant leak, or the clutches, and that all sucks that I was sold such a problematic car and these items were somehow missed in your inspection.....but can we negotiate on the tires and brakes that you told me were not an issue?" I reached out twice. They didn't respond. Nothing. At least a "No" or "No, sorry" would have been nice. Well, not nice. But...something. Unfortunately, I've got $6,500 worth of repairs...And yet, all I wanted, all that I am asking for is help with the tires and brakes. Some sort of negotiation. That's it. Thing is, I realized later than I should really ask for all of it. Because as I was wondering about how there was so much wrong with my car, and how did they not know? And how had it not sold.. It occurred to me: the car I bought is a Volkswagen. Luxury Motor Car Company, their shop, is next to a Volkswagen Service center. Next to, as in, they share a parking lot. I'm pretty sure they knew everything. And if they truly didn't know, then how good is their inspection process? Because the way I see it, there's two options here, and neither are good: either they missed thousands of dollars worth of repairs that my car needed, or they lied to me about it. Not exactly the place I would want to buy a luxury car from.

Donovan's is a trusted local business and we would take our vehicles to them for any cause (both…read moreDonovan's Express and the main location in Pleasant Ridge). When they discovered an additional issue right before they returned my vehicle, they did not charge for labor and even gave a discount on the part. When my AC recharge did not work the first time due to an underlying issue discovered later, they also did not charge for the failed AC recharge. The workers are always kind, patient, and explain issues thoroughly and carefully. They never act hurried or impatient, and when an issue arises on their end, they are apologetic and strive to make things right. My father listened to the Dale Donovan car show on Cincinnati's local radio station for years. We love supporting this local business! Shout out to Wayne for being so sweet and kind.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

I won't take my car anywhere else. Reliable, thorough and honest; very hard to outdo Les & his…read moreteam! A++

Honest, honest HONEST!…read more I've been taking my care to Les Sturgill's Delta Care Care for more than 25 years and he's honest to a fault. The quality of his repair work from the smallest belt replacement to having my engine replaced was awesome. His prices are beyond fair and are much lower than delaer repairs.