I have decided to finally write a review, after 3 weeks of games I am over it and am hoping this review results in the manager finally contacting me. I have called several times a week looking to speak with the manager regarding my clothes going missing. Apparently no one in the store has contact information for the manager nor the managers schedule - did I mention the manager is apparently also never in.
A bag of my clothes were given to another customer 3 weeks ago with well over $500 worth of clothing, I was told to bring the bag back so the manager could look into it and call me back, I did as I was requested but was never contacted regarding my clothes. Apparently the laundry mat has a client that is an older gentleman that has my clothing. It's pretty ironic that I was requested to leave my contact information when dropping off my clothes but this "regular customer" didn't leave his number and only comes in on Thursdays. However, he has not shown up the last three Thursdays and my clothes are still missing.
After 2 weeks of fighting with the same woman that is there everyday about the manager not calling me someone called and offered a couple of free washes. Since I was not home when the so called manager called my boyfriend took the message for me. I have called back and the same story, no one know when the manager is coming in, no one knows the managers contact information, no one knows anything but that I call everyday and that they can't help me.
I would never recommend this place to another consumer as they have completely neglected the fact that my stuff is gone, there has been no action taken to correct the inconvenience this has caused, and its been three weeks and I am still waiting to see when this so called manager will pop out of a bush and contact me.
It only gets better as now when I call the woman picks up tells me she doesn't have time for me to stop calling and hangs up. I wish I could stop calling this place, if only the manager would call me. read more