My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

ourplumber, Kyle was great Polite and very efficient in solving our problems. He went out of his…read moreway to make sure we were happy with his work. A+

Egregiously expensive. Clearly the new private equity owners are trying to gouge customers. They…read morealso rescheduled my appointment with only a couple hours notice, so I had to take off work for a second day. I'll never use them again

Doug came out same day when my furnace went out, he diagnosed the problem quickly. He had the part…read moreon hand and fixed the issue quickly. Doug ran a diagnostic on the remaining parts of the unit explaining everything along the way. We will definitely be calling Doug again if any other issues arise.

I sent the following note twice via email and never got a response…read more I am late in writing a quick note. And, to some degree, you will find my note unwarranted as the technician made efforts to explain to either my wife or me what was required to fix our AC. But because we were both in meetings that we could not leave, we could not talk directly upon completion of the repair. (I would say that if the technician had arrived at 9:00 as scheduled, my wife could have talked to him as planned.) Anyway, I think your price for this work was astronomical to replace a thermostat for $384. I can go to Walmart and buy the exact same thermostat for $72. So that leaves +$300 in labor. And the tech was not present for more than 30 minutes. That is ridiculous. I did some checking and the average medical doctor salary is $231,000 annually, which breaks down to $111 an hour. And you are charging $600!!! I found you on the Lake Sherwood Good Guys List, but I have to say, you will not be getting my vote for your services. $600 an hour! Come on. Perhaps there is an error on the bill? I look forward to your re-evaluation to see if perhaps you too feel you charged too much for this service.

My 25-year-old furnace was limping along, and it was finally time to get a new one. I knew this…read morepainful day was coming sooner than later, and I didn't have a clue where to begin. I went through the three-estimate process (highly recommend it because you learn a lot!), and I chose Detroit Heating & Cooling. This was a significant purchase for me, and they were incredibly helpful and super patient. The installation went smoothly without any scary surprises. Justin and Travis were knowledgeable and professional. Justin explained the job and also showed me how to change a humidifier filter that hadn't been replaced in 15 years--oops. They are experienced and honest, and their pricing was very fair. I always dread dealing with any kind of home repair or installation, and I felt like DH&C genuinely worked in my best interest. Highly recommend.

My furnace was acting up. A quick call to Detroit Heating and Cooling and they had a tech lined up…read moreand there within hours. The tech Mike was very personable and knowledgeable and was thankfully able to fix the issue. The staff who set everything up were wonderful and easy to communicate with. I received emails and text updates while I awaited the tech to arrive. Will definitely call here again if I have any more issues. Reasonable prices too.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Very disappointed with Thornton & Grooms Plumbing…read more My elderly parents had previously used this company to unclog their main drain for about $100. This time, the technician arrived with a smaller machine that he admitted could not do the job. Instead of being upfront, the company tried to charge them $670 to "come back the next day with a bigger machine." This felt like a bait-and-switch tactic. When I called to speak with a supervisor, I was refused and told the customer service rep could "handle it." Rather than making things right or helping my parents with their plumbing issue, the company simply canceled the job and refunded the money, leaving my parents still without a working drain. While I appreciate the refund, the lack of transparency, poor customer service, and treatment of elderly customers is concerning. I would not recommend this company.

These folks are great, friendly and professional. We recently had a new furnace and AC installed…read more The inspector was very impressed with what a thorough job the installers did. He actually raved about the job that was done.

We have used Efficient Energy over 25 year for commercial and residential HVAC. They are honest and…read moretrustworthy! This is a locally business and we give them the highest recommendation They maintain the 11 HVAC units on our commercial building and the one at the house. Great people! Great company!

Really a wonderful company. They are very informative and reasonable and do great work truly…read moreblessed to have had experience with Absotemp Climate Control Inc.. Five star

STAY AWAY! I…read morecontacted Absotemp because my air conditioner broke -- right before a heat wave. I was told that there was a service charge of $90 and was given a 4 hour window. Matt, apparently the owner of the company, came a few minutes after the end of that window, a couple minutes after 4:00 p.m. (BTW, he smelled of pot.) When he got here, he asked what the problem was & I explained that the air conditioner wasn't working. He immediatey went to the furnace. I told him I wasn't having trouble with the furnace, it was the air conditioner. He then proceeded to tell me that they are connected, my furnace is old and inefficient, and possibly dangerous. He spent a lot of time looking at it and taking pictures. He then got a phone call and was gone for about 15 minutes. He came back and continued explaining to me about the different kinds of furnaces. I reminded him that I called him about the air conditioner. He asked what kind of thermostat I had and then he finally went to look at the air conditioner. He said that was old as well (both were probably original and from the 1970s), but he couldn't figure out when. He called someone about tracing the model, but they couldn't do it either. He then came back into the house & said he'd go into his truck and write up an estimate. An hour and a half later, I went outside to see if he was still here. All of his prices were really high. And again, it was AIR CONDITIONING repair that I contacted him about. After he asked if I had any questions, I said, "I asked you to come out because of the air conditioning. Can you do anything about it?" He huffed and went outside. He came back in after a couple minutes and said that it was the motor fan and "There's nothing I can do about, it Sweetie." :O (That was the second time he called me that!) When I asked if he had any suggestions, he said "Stay in the basement." It was not said with humor. He then asked for a check ("or an ACH") -- AND HE DIDN'T DO ANYTHING except waste nearly 4 hours of my time. I had 3 other companies come out after that. Not a single one charged for an estimate, they didn't take ridiculous amounts of time, and they didn't try to oversell me. Needless to say, I chose a different company.

Excellent service will definitely recommend. Had sprinkler heads fixed and new main box.read more

Greg came out to me on a weekend.as an emergency He is a great professional. Don't bother…read morelooking any where else. Greg is the best!

I worked with Crystal. She immediately understood my issue and it was addressed immediately. I had…read moreno heat with 20 plus degree weather Called the "advertised company" and they gave me a four day wait. Too cold to wait. This company and the professional tech, Ron, were outstanding. I recommend them highly.

I had an AC emergency.... on the weekend.... at night. I reached out to Dennis through yelp and he…read morewas super responsive and ready to help. His responsiveness immediately put my mind at ease that the problem would be figured out and solved. He and his team came out and checked out my system and took steps to identify and fix the problem. After everything was done, he followed up to make sure the problem was indeed solved. Not only am I extremely happy with the service that I recieved, I have the piece of mind that I can call Dennis and his team if I ever have any HVAC needs (or emergencies) in the future.