Helena and the Keri Shull team were a huge assets in a crazy homebuyers market! She set custom searches based on our housing and school zone needs, provided valuable market knowledge and insight, and guided us through the process. I was also very impressed with the post closing support. I hadn't expected to hear much from the realtor after closing, but Helena and the team came through with a nice welcome basket, pizza delivery for moving day, and the use of their 14' box truck to finish out the move. We are also looking forward to the house warming the offered to host, complete with bounce house for the kids and adult beverages! read more

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Even though I personally called the company and asked to be removed from their contact list -- and was assured that I would be -- I still receive harassing calls and texts from this company. I would NEVER trust this realty company with my own property. Whoever Keri Shull is, she should be ashamed of the way this business is being run! read more

I would not recommend the Keri Shull team. A trusted neighbor had a great experience with Keri Shull herself so we gave the team a call. The Shull team was very pushy to get business and very slow to provide quality service. A very inexperienced intern like young lady came over as our realtor but it became clear that she did not know the area we lived in or wanted to move into so we requested an alternate realtor. We spoke to Keri promised to get an experienced realtor to help us. That realtor was hands off and was hard to reach and significantly recommended contractors (for cleaning, carpet shampooing, painting) who were unprofessional (we suspect for kickbacks to the realtor) -- the painter did not even paint the far side of our house and we had to remind him to do so and the carpet cleaner had an ancient machine that was so large and heavy it broke tiles on our front porch and they tried to act like it was already broken! The realtor also did not attend our closing, which was a problem when a few provisions were added by the buyer's agent. I now have a trusted realtor who is hands on and knows her stuff and is dedicated to providing quality service. As for Keri Shull, never ever again. read more

We purchased a home listed by Dennis Furry and Keri Shull. The price of the home reflected the seller's conveyed furniture, vases, and plants totaling thousands of dollars above and beyond the price of the unit. As part of the negotiations, we completed a home inspection and confirmed that the sellers intended to leave us both the plants and vases, before finalizing our purchase. After finalizing our purchase, we arrived at our new home to see all the vases and plants removed, effectively costing us 1000s of dollars. Their firm received a commission on the value of these additional items. When we reached out to rectify the situation, they responded in bad faith by trying to create ambiguity over their mistake. We followed up with screenshots of the confirmation that the plants and vases conveyed and requested action from their firm to correct the situation. The response we received did not include any ownership in their mistake, lacking both a minimal apology and an offer to make things right. The lack of attention to detail and inability to take ownership of their errors speaks volumes about this firm. If they can't correct a small error that they profited from, you wouldn't want them to manage anything major like a real estate transaction. read more

You honestly cannot get any better from a real estate team! They managed to have an offer- and then signed contract- on my house for full asking price, within 24 hours of going live. They sent a professional photographer out, who was probably the most skilled and courteous photographer I've ever seen. Their agents are also really smart and responsive. Their ownership is great, Keri Shull runs them really well. They also have a very catchy and effective blue yard sign, that really entices potential buyers and highlights your home well. They always go above and beyond the call of duty. Excellent agents, great ownership, great photographer, and they have a really catchy yard sign too You really can't get a more effective, intelligent, honest, or knowledgeable real estate agency/team than this. They are top of the line! read more

Nick and Brittany are very attentive and honest real estate agents. I've spent some time working closely with them and am impressed with their ability to make the transaction go so smoothly. They show dedication and care, I wouldn't think twice referring them to a friend or family member! Nick and Brittany get it done! We appreciate their work ethic and understanding of the market, it really helped with learning our options. They keep up with neighborhoods, and different areas throughout the DMV. Their expertise allows them to provide valuable insights and guidance to their clients, enabling them to make informed decisions throughout the buying or selling process. read more

We couldn't have asked for a better experience with our home buying process! As first time home buyers, we were extremely grateful to have Lacey Folweiler as our realtor. She explained the home buying process to us thoroughly, connected us with a lender, supplied a home inspector, and gave us recommendations for contractors. Most importantly, she answered all of our questions in a timely manner and made us feel confident and ready to buy a home! She gave expert advice on what to look for in a property and recommended an area we hadn't even looked at before (and we ultimately ended up buying there); it felt like she knew what we wanted better than we did! She also kindly gifted us with a housewarming gift after we closed. We are so grateful. Lacey was amazing throughout this whole process! I can't recommend the Keri Shull team enough. Everyone we were in contact with was kind and helpful. All necessary appointments were organized and scheduled for us based on our availabilities. After we closed, the Keri Shull team also sent us some pizza for our first meal at our new place, which was just so thoughtful and kind. This is the kind of company that knows how to do business, and they have made a lifelong client of me. The next time we look for a home or an investment property, we will be utilizing Keri Shull! I highly recommend the Keri Shull team and Lacey specifically for her professionalism! read more

We were the first to apply for a rental in Georgetown. Following a suggestion from Ethan, we applied even before viewing the place as he told us that they had already received a lot of interest and it would be competitive. We spoke on Wednesday and applied the same day, and he told us that the earliest we would be able to view the place was an open house on Saturday, since there were currently tenants living there. My wife works on Saturdays so we had to coordinate our weekend around the open house, and when we show up, we're greeted by a sign saying the open house has been canceled. I call and email Ethan and get no response. Later that day, they send an email saying the house has been rented. Either someone rented it without seeing it, or they just lied about not being able to see it before the open house (after first suggesting that we should apply, of course). I responded to ask for a refund of my application fee and to express my frustration at not receiving notice of the cancelation, and they say that the decision was made the evening before so they could not provide notice. It takes less than a minute to send an email, but I guess their email doesn't work in the evenings or before 10am, and one minute of their time is more valuable than a few hours of everyone else's. And of course, to top it off, they can't refund the fee since it was through a third party. I don't even care about the money - I just figured refunding it was the least they could do after being so unprofessional and wasting so much of my time. To summarize: I paid about $80 to have hours of my time wasted and never even got to see the house. I guess I'm the fool for thinking this was a serious business. read more

I attended an Open House in my neighborhood. A sign on the door asked visitors to call a number on the door to be buzzed in. I've wasn't interested in the property and left but for the last 4 days I have received unsolicited, pushy phone calls on my cell phone. I asked how they had my cell phone number, and was finally told that they had held my number from the time I called to be buzzed in. I think this is both unethical and unprofessional. I would not trust such a realtor. read more

We worked with Rob Bradshaw and he went well beyond the call of duty to prepare the condo for sale. We were very pleased with the service and the price received for the unit. Rob is very dedicated and professional with great communication skills and I would refer him to anyone who is in the market. And above all, great guy and very easy to get along with. That was a big plus. read more

I worked with Drew Carpenter to find and purchase a condo in DC and he made the whole process not only painless but fun! He was responsive with calls, emails, and texts - I never had to wait to hear back from him if I had a question or concern. He understood my needs and found me the perfect condo! I highly recommend Drew and the Keri Shull Team. read more

What a delight it was to find our perfect home with The Keri Shull Team! Nick and Elisa were a delight and were able to locate great options for us to choose between! Thank you for great service and care! read more

Dan & Kerri built their business on the back of aggressive advertising. As a consequence they need (& do) lots of sales. It is a numbers game. They do not do handholding or relationship building: this is a numbers game. Despite the ads, Kerri and Dan will not be your actual agent. (Someone has to make those ads!) No - you will be paired with one of their many sales agents, who prioritize sales, not patiently working with you to find your dream home. That is what happened to me and why my engagement with this company lasted for only 3 months. read more

We loved working with Rachel Morrison and Helena! We felt completely out of our depth going with a new build. Throughout the 17 month process, they were there for us, checking in with our builder rep or contractor, helping us make sure our inspection was done on time, etc. At one point we were out of town the week after inspection and one week before close so Helena went to our house to check and make sure everything we had talked about with them was completed. We felt very taken care of and highly recommend this dynamic duo! read more

I randomly started received almost daily spam emails from this company on the other side of the country a couple months ago, in a market I've never even looked at. I'm not looking to buy a home and definitely not across the country, very strange marketing tactic. If I know anyone moving to the Arlington area I'll definitely recommend they avoid the off putting marketers read more

Edited: So, we fell in love with a house. We were told that no one else had showed any interest and the owner would "just be happy to get any offer" as it had been on the market for a while. We went through all the offer paperwork, etc. etc. And were lead to believe throughout the process that there were ZERO other parties putting in offers. So imagine our surprise when, suddenly, we were told another offer had been accepted. We were pretty devastated. If we were given accurate information about other interest in the home, we could have done things different. But we were told, and I quote "the seller would just be happy to get an offer." Guess not. But what made matters worse is when I found out that the property was now listed for rent through...The Keri Shull Team. Can you imagine working with an agency to buy your dream house and then that AGENCY rents the house out from under you? We were more than willing to negotiate and price and ultimately bought a home for more than what this one sold for. Absolutely ridiculous. Such a disappointing experience. read more

Robert Bradshaw was incredibly knowledgeable and patient (he worked with us for two years while we figured out where we wanted to live and waited for the right home to come on the market). He understood the ins and outs of the market and was consistently able to price homes accurately. He was always available and continued to provide support (like recommending contractors) after the deal closed. read more

I highly recommend working with Lauren Longshore and Lacey Folweiler when you decide to buy your house in the DMV area! My fiancé and I were first time home buyers and they walked us through the entire process and answered all of our many questions. Lauren and Lacey were accessible to us throughout the day and evening and communicated promptly and efficiently. It was a real perk being able to have a team of two so that we had more flexibility on when we could tour houses, submit offers, etc. The housing market is incredibly intense right now and they made sure we knew how to make an offer that was competitive but still made us feel comfortable with the final outcome. They were not at all pushy and were willing to point out potential issues in a house that we hadn't considered. Overall we would work with them again and have recommended them to our friends! read more

Buying a new home in a competitive market can be insanely stressful, without the right real estate agent. The Keri Shull Team and my agent, Rachel Morrison, made it so easy and broke things down step by step from start to finish. Rachel's clear communication and tireless efforts helped me close on a new house in less than 2 weeks. I'd recommend them to anyone who's ready to buy or sell! read more

If you're thinking of buying or selling in the DMV you best be considering Robert Bradshaw with the Keri Shull team as your realtor. Robert was simply amazing helping us find and close on our forever home in Springfield in an extremely difficult market. And we did all 100% remote! Robert's expert guidance, negotiating skills, and EXCEPTIONAL communication were all instrumental in this process. Every time we came across a property that fit our goals he was already out the door to tour it on our behalf, Facetiming with us, sending videos of the property, the neighborhood. He was our eyes and ears and made us feel us confident and comfortable with this process, especially as we were buying from out of state. If you want a realtor who will WORK FOR YOU, Robert is your man, hands down. We wouldn't hesitate to work with him again nor would we hesitate to recommend him to our friends. THANK YOU ROBERT!!! read more

Nick Gashel is simply outstanding. Not only did he take the time to learn what I was looking for, the strategy we worked through resulted in me placing an offer on one home and it being accepted in a crazy seller's market. Nick works with teammate Elisa Stephano who was also terrific. These two know their craft and I highly recommend them if you are looking to purchase a home in the Northern VA area. I also worked with Richard Yoon and Kristie Link to sell my home in Arlington. They were great and always responsive to my calls and texts. I put my house on the market after obtaining a contract on a new home and my house sold closing before the closing on the new house. Buying and selling is such an emotional and stressful experience but these two teams worked together to ensure a smooth experience all around! read more

I had a fabulous experience beginning to end working with Lacey and the Keri Shull team. Cannot sing higher praises of Lacey!!! I was matched with her from the start, and as a first time homebuyer she was there for me every step of the way. From our initial meeting, to every tour, inspection, walk through, and closing day, Lacey was a support and bright light, guiding me through the process. Despite being someone who was going through this process for the first time, I felt extremely comfortable, all due to the fact that Lacey was on my side. She is highly knowledgeable and professional, and always had the answers to any questions I had. She responded to all my emails and texts promptly and was flexible in her schedule to accommodate me. I would recommend Lacey to any friend, family member or stranger with real estate needs - she's a real star! She also won over my parents, who will also sing praises of Lacey and had fun accompanying me in the process. =) THANK YOU LACEY. read more

Our experience with Caitlin Kamerman from the Keri Shull team was great. We chose to work with the Keri Shull team because of their local knowledge, which ultimately helped us buy our dream home within 20 hours of it hitting the market. Caitlin was extremely responsive and accommodating to our busy schedules. She was always able to make it to any showing we requested or set us up with a colleague the few times she was unavailable. Caitlin's negotiation strategies always ensured we had the most competitive offer for our budget which helped us win a beautiful home at the price and terms we were comfortable with. read more

They made my first time home buying experience really easy, straightforward, and fun. Initially I was very nervous about the process and understanding everything that went into buying my first home. But Rachel and Helena were extremely knowledgable, answered all of my many questions, and made sure I understood every step in the process. They were super responsive and able to get showings scheduled at a moment's notice. I'm incredibly happy with the home I purchase and so grateful I had Rachel and Helena on my team! read more

Keri Shull Team sent us an agent who did a fabulous job getting us to list our house with them, but then little else to actually sell our house. Our seller's agent didn't even come to the open houses he scheduled! Instead, he sent some young agents with no knowledge of the house and no relationship with us. He overpriced the house, and we went through two price cuts, and still couldn't sell. They just did the bare minimum, and communication was intermittent. I guess their model is to get as many listings as they can, and then do as little work as possible to sell them. It was all marketing, and no sales. We were very disappointed with the experience, which was emotionally draining. Go with a smaller firm or agent who will really work for YOU. ( We signed with a different agency and had an offer within days.) read more

We had the pleasure of working with Amy Harasz and Abby Snoznik for our home search. From our first chat to closing, Amy and Abby were there every step of the way to answer our questions. Their expertise, knowledge, and excellent communication skills are unmatched and they made the home buying experience as simple and smooth as possible, especially for us as first-time home buyers. We were also impressed by Amy and Abby's responsiveness, always going the extra mile, and their patience as we searched for a home that checked all the boxes on our list. Amy and Abby make an incredible team and we're so grateful for their help throughout this process. We highly recommend Amy and Abby! read more

Sold our home with Keri Shull (KS) in October 2020 ; Arlington Ridge; walking distance to National Landing. Up front; the home sold for the asking price, but this was more a reflection of the Arlington, County, VA seller's market, than due to the actions of our agent from Keri Shull; Ms. Jeanne Scott. Bottom line up front; you will get a great sales pitch, but then every action taken by KS seller's agents is on accommodating the buyer to ensure the commission is received with the least amount of work done on behalf of the seller. All of this in a red-hot sellers market...thus, demonstrating an amazing lack of situational awareness of the market conditions. Great sales pitch; you will be told KS has a large number of pre-market buyers who will want to buy your home. Will bring all KS selling agents to tour the home so that we can hit the ground running when the house goes on the market. None of this happened...specifics follow: · Even though Ms. Scott promised to do so, there was no tour of our home by KS agents in advance of the house going on the market. · Not surprisingly, and again, in spite of assurances to the contrary from Ms. Scott, our home was never shown by any KS agents. · During the initial tour of our home, Ms. Scott made a number of silly recommendations to include removal of all heat pumps and air handlers from our home, because otherwise..."potential buyers may think the central air conditioning does not work". · Ms. Scott's emphasized the open house; after it attracted very little interest, tried to minimize the situation by stating "...it had very little likelihood of producing any offers." · While true, we went under contract quickly, due to the advice of Ms. Scott, we then waited 99 days before the closing actually occurred. · Once the agreement was signed, the total focus by representatives of Keri Shull was on accommodating the buyers at our expense. Obviously, the overriding goal of Keri Shull agents is to collect a commission while expending the very least amount of effort on behalf of the sellers who hired them. Since the DC area continues to be a very hot sellers market (especially in the area near the new Amazon development; National Landing), recommend you look around before hiring The Keri Shull Team. read more

I never write negative reviews! But this one is necessary. Ever since I used their value estimator tool they have, they have called my phone number over 2 hundred times in 3 months and they sold my number to other companies that all call me all the time. I told them not to call me and they still do and they said sorry they are aggressive. Stop calling me! I only input my number to use your inaccurate value estimator tool and in the survey I said I'm not selling my home I was just curious. Leave me alone and stop selling my number. If you remove my number from your call list I'll remove this email. read more

We worked with Drew Carpenter from the Keri Shull Team and the experience was fantastic from start to finish. From the start, Drew did not ask us to pay a fee to begin working with him and made it clear that if it was not working out at any time then we would be free to use another realtor. Drew listened to our needs and helped us find a property that we were thrilled with. He helped provide perspective on similar properties in the market when we were deciding whether or not to put in an offer and we ultimately decided to do so. Drew was very responsive and went out of his way to make sure we understood every step in the process and what our options were along the way. I would highly recommend working with Drew and will do so again if the opportunity presents itself. read more

Our agent was Robert Bradshaw. Rob provided excellent support during the entire search and purchasing process. His knowledge of the Arlington area neighborhoods and various HOAs provided valuable insight when helping to select specific options. We had numerous questions that Rob patiently answered and competently provided explanations. Additionally, he was responsive to emails and phone calls. Most importantly, I felt that Rob was my advocate who I can rely upon to represent us in the transaction. read more

I highly recommend Libby Bish! Throughout the home-buying process she kept a super positive attitude and was able to navigate me through every step. She was able to answer all my questions promptly and fully. I would not have gotten my condo without her expertise. I wish there were more stars to give her! read more

Libby and Rafael aka @DMVHouseHunt were an incredible team to work with. They were super diligent and had great communication with us. After seeing many properties and still coming up empty handed, Libby and Rafael were able to find us the cutest off-market property!! They were able to get us in to see condo before anyone else. As soon as I stepped foot in it, I knew that was the place we wanted to call home. The process then began! Libby and Rafael guided us through everything. We were able to secure the deal and our appraisal came back over sales price! Contract signed, EMD sent, BOOM - COVID hit. My fiancé and I work in the hospitality industry and while we were grateful to still have jobs during the pandemic, our salaries got sliced more than 50% after we had locked in to purchase this home... what. do. we. now? As soon as we shared these news with Libby and Rafael, they simply asked "What can we do to help?" All we mentioned was that the restaurants needed sales to maintain our minimal salaries. Libby and Rafael continued to immediately place a lunch order from our restaurant to be delivered to a local hospital... and that's when "Frontline Fuel" was born! Libby and Rafael continued to help DMV area restaurants by ordering their food and having it delivered to local hospitals and fire departments. Their generosity was even acknowledged at The White House. They gave us peace of mind during this entire process. I can't imagine going through this process IN THE MIDDLE OF A PANDEMIC with the support of anyone else for the exception of Libby and Rafael. From the bottom of our hearts, thank you. Not only are they incredible real estate professionals, they are truly amazing people. So grateful to call you guys our friends! -Amy and Mario read more

Cannot recommend this team highly enough! My partner and I were looking into buying a home in Virginia in November 2018, and once we decided to go with Erin Johnson and the Keri Shull team, it was 100% smooth sailing from there. Erin was professional, extremely responsive, went above and beyond in giving us advice as first-time buyers, and also saved us money by negotiating a reduction in price. The whole thing went so fast that in hindsight it's a blur. But we also never felt rushed or anxious during the process because of the great communication. This experience was far less painful than it could have been thanks to this team. Thanks Erin! read more

Libby Bish and Rafael Melo from the Keri Shull Team made being a first time home buyer such a breeze. They were readily available at all times to take me to see houses or answer all the many questions that came up while buying my first home. Their knowledge of the DMV market is next to none and made me feel comfortable throughout the entire process. When the time came, they helped me put together the most competitive offer possible to land my dream home in a crazy real estate market. I couldn't be more grateful for all of their support and could not recommend them more. This is the duo you want on your side! read more

Libby and Rafael were absolute rockstars guiding us through our first time home buying journey and we couldn't be more sincere in our five star review. We started out slowly and Libby was patient with educating us on the process and setting us up to review listings that fit our budget and needs - no pressure or rushing whatsoever. Once we were ready to get down to business, in the throes of a very hot market, she guided us through the competitive and creative offer we needed in order to beat out to competition and land our dream home. As total novices Libby held our hands through every single step of the process answering questions day and night no matter how silly. On top of that she is so well connected through phenomenal relationships with all the key stakeholders from the mortgage lender to the inspector and title company - each of which were a joy to work with in their own right. All together, she made the process as seamless and stress free as possible and we will be forever grateful. If you're remotely interested in buying or selling a home, even if you're just getting started, Libby and Rafael of @dmvhousehunt are hands down the best in the biz read more

As a local real estate agent, I value professionalism and attention to detail. Unfortunately, I found both to be lacking in a rental transaction. The listing did not indicate a minimum credit score was required. They didn't have the credit score required by the landlord. If this information had been available, they wouldn't have applied for this home. read more

Matt was awesome and able to find exactly what I was looking for! Communicative, polite and informative :)

The first Yelp review I am writing as a homeowner! I had a wonderful experience from beginning to end working with the Keri Shull Team, Rachel Morrison in particular. As a first time homebuyer, I had a number of questions about the entire process and wanted to be sure I did my due diligence. I worked with Rachel for almost a year and am so appreciative of her responsiveness, positivity, and advocacy for me, particularly when some unexpected issues arose (as a result of the seller) during the closing process. I can't recommend her enough and am so thrilled with my new home. read more

I highly recommend Rachel Morrison from the Keri Shull team! I met Rachel at an open house I attended and although that was not the property for me, Rachel worked with me over the period of a few months to find the perfect home! Rachel was always incredibly responsive and gave me honest assessments of properties. I know if I choose to buy something larger in the future, I will return to Rachel! read more

Rachel Morrison was terrific throughout the purchase process of our new home. She was patient as we didn't completely know what we were looking for. And worked with her for nearly 6 month. We appreciated her no pressure style and being an advocate throughout the process. read more