Sheree was the absolute most miserable person to work with. My family and I were looking for a home…read moreto rent after tragically losing our house to a fire. The house we were looking at was originally listed for sale, since the market was slow the buyer was generously willing to rent to us. Sheree was unhappy about this and treated us as though we were criminals, refusing to speak with us over the phone saying everything had to be done through text or email so she had written accord of everything. Every interaction she gave us attitude and told us she thought we are being sneaky and lying. We lost our entire home and everything in it. We were processing trauma, basically homeless with two young children all while trying to find a rental in our neighborhood as quickly as possible and she made the process extremely saddening and horrible. We obviously were going to sign a lease, she was afraid we would break the lease and move back into our house in a few months. We assured her multiple times we were not being sneaky and not trying to trick anyone, offering to show her our house right down the street that would take a year to fix. Our insurance agent even tried to talk to her and assure her that even IF the house was done in 9 months insurance continues the full lease term payments. She would not cooperate with anyone, would not speak to our insurance agent. We brought in our realtor in hopes that she could speak cordially with her, but she even yelled on the phone at her saying we are "sneaky", "lying", etc.. She made every single step of the way difficult, sad, and miserable. We had an idea to maybe pull money from some resources and purchase the house that way we didn't have to rent the house, but again absolutely terrible interactions and being called names by Sheree Leonard. The only reason we continued to try and push through with this house was because there were no other rental options immediately available in our neighborhood and I had my heart set on this one because it was a few houses down from my kids favorite playground and friends. We decided to rent because we didn't want to communicate with Sheree any longer and figured she would be out of the process and the landlord being the owner would be the communicator. When we finally came to an agreement and shared that insurance pays the rent directly so we don't have to be a middle man she refused that as well. We got approved, etc, went to sign and found out Sheree would be the one to communicate with us as the "landlord" so we decided homeless was a better option than continue communications with her.

Please do not use this company. Sheree is a horrible person & she completely ruined my post-partum…read moreperiod with my son. She is absolutely heartless. I was interested in renting a property she was managing & she didn't even show up to our appt. She texted me while I was en route that she wasn't going to make it & thankfully the current renter was kind enough to show the property to me. That should have been a red flag about how unprofessional she is. When I showed up to the condo on move-in day with my two week old son there was no AC and it was over 90 degrees. I called her and she told me that if she called a repair person I would be responsible for the costs. I was a single mom with a new baby with nowhere to go in an overpriced condo. Thankfully the maintanance man found me crying on the floor and put me in touch with the landlord to help me. The landlord had to take over & do Sheree's job for her. The landlord paid for me to stay in a hotel with my son while the AC was fixed and the condo was made move-in ready. It was disgusting. There was cat fur everywhere, dead bugs in the freezer & blood stains on the toilet seat. I don't think Sheree ever set foot in the condo. I think she was earning commission, but not doing any work & taking advantage of the landlord because he is elderly. I'm almost positive that my landlord fired her because he no longer uses her after the way she treated me. He told me he would "deal" with her. I've heard she is nasty to everyone. I was at a post-operative appt for my C-Section and she sent me the attached text when I didn't respond right away. How childish! She also had a dryer installed without cleaning the vent which is a huge fire hazard. I'm lucky my landlord noticed before I used it.

My experience with Mariana and Miguel was surprisingly good. Not that I expected anything bad, but…read moreafter spending countless hours searching PadMapper, I found a listing that had Nellis' number attached. The property I was inquiring about already had 2 applications, but they sent me 3 different listings in 78702 for under $900, and all three were awesome! When I saw them with Mariana, she bent over backwards to make sure I was taken care of. She made me a blueberry and banana smoothie, rushed me to HEB Plus when we found out the security deposit had to be a money order, bought printer paper and ink when I sheepishly told her I hadn't printed out my pay stubs...basically took care of everything. Right now my applications are turned in, and I feel like I did when I applied to college: relieved that it's done, excited and nervous for the results.

I had a really good experience with Mariana Hansen and the Miguel Barrutia team at Nellis Realty…read more Mariana is friendly, responsive, and cares about her clients. I was looking for apartments in the Hyde Park/North Loop/Cherrywood area and Mariana was the first realtor I worked with who asked me about more than just my price range, neighborhood, and bedroom size. She took the time to ask about what specifically I liked in an apartment and tailored my search to that. I'd already been looking on the MLS and on Craigslist, but the MLS search they set up for me really helped me narrow my search to the exact apartments I wanted and helped me find ones I hadn't seen before.

After interviewing what I perceived as the best agents serving my neighborhood, I signed on Sheri…read moreto sell my house. She is very professional, through, detail oriented and went beyond what one can expect from a sellers agent, taking care that everything was done, down to even weeding my lawn when needed as I was gone! I guarantee you can't go wrong with Sheri . She will go the extra mile and she is a very nice person too!

I first met Sheri back in 2014 when my husband at the time and I were deciding between buying a new…read moreplace or renovating his existing place. Sheri came to look at my now ex husband's house and recommended we just make it the way we want given how much a new house would cost. From that day, I felt Sheri was extremely honest and trustworthy. She could've recommended that we sell it and be our seller and buyer agent. Fast forward 4 years, and I was looking for a house for myself in 2018. I searched in my emails to find Sheri's contact info and we began my search. Sheri listens and remembers the things I want in a house. She also tells me things to consider while living in the house. For example, the direction the house is facing, which is not something I would've thought about being a first time home buyer. We finally found a home I love in Circle C. Fast forward 3 years, and my significant other and I are searching for a house to start a family. She even remembers HIS preferences and mine. We found a home we love thanks in Cedar Park. She is also helping me rent out my Circle C home. Overall, she's not pushy, she's understanding and patient. She's definitely focused on building relationships and not just to close a deal. She will be the one and only agent I work with for all of my home related needs.

We recently closed on our home in Austin & couldn't have better things to say about our experience…read morewith Tia Sales. She is calm, patient, experienced, knowledgeable and asks all the right questions. Tia always had both my fiancé and my best interest at heart throughout the entire process. For example, we'd look at beautiful homes, but they weren't in walkable areas & she knew that was important to me so she'd flag it. We'd look at another house we loved, but the yard was tiny & she new that was important to my fiancé so she'd flag that. She always was looking out for us. NOW for the real good stuff- Tia was able to use an offer we put on one house and we're in discussion with to use that to get us our house under asking & quickly. Tia was able to negotiate our house $34,000 UNDER asking, she got us to have the seller pay $10,000 towards closing costs (huge help for us) AND got us a 45 day close versus 30 day close (we needed extra time to get out of our apartment). She also assisted with getting a few things fixed from what came up in the inspection & all little minor fixes she was able to get the seller to fix for us pre-move in. All in all it was the best first time homebuyers experience I could've imagined & could not recommend Tia more! Thank you to both Tia and her assistant Colleen who made this experience possible. We're so happy!

Mason Quintana helped my family find a home in Austin in summer 2021 (one of the most difficult…read moretimes to buy a home!) He was super responsive and am so thankful for his help. He definitely went above and beyond. Thanks, Mason!

Brittany was a wonderful agent! she was professional, knowledgeable, and always friendly. She has…read moregreat communication practices and I felt my interests were protected as a buyer. I would highly recommend her and will use her services again in the future.

Kirk Mancill represented us when we were shopping for a new home, repeatedly met with us at the…read morehouse we found , including several times on weekends, helped us evaluate the suitability of the purchase, arranged for an inspection to identify issues not visibly obvious, met with us and the inspector to go through the report, worked with the other realtor on correcting some issues, and basically handled all the logistics with the home purchase. He was always there when we needed him. We valued his expertise and his advice and are grateful that he was our broker during the process. We could not be happier with the service he provided and strongly recommend Kirk to anyone looking to buy or sell a home in Austin.

We worked with Angela Castell to find a rental in central Austin, and she couldn't have been…read morebetter! I was initially working with another company, but they were painfully slow and I was running out of time. I was interested in a house listed by Angela so I decided to reach out for more details. While I waited for listings back from the first realtor, Angela had already scheduled a few showings and sent us forms to fill out so we'd be ready to submit an application. We reached out to her on Friday, saw a few places over the weekend, and by Sunday we had a signed lease. It was that easy! She was kind and easy to communicate with, so i would highly recommend her.

Well, I did it. I bought my first home. I closed a little over a month ago…read more None of this would've been possible without the help from Lisa Smith Harrell of Juice Homes. I was nervous, actually talking to a realtor about my future goals and what I was specifically looking for. Lisa put me at ease, almost immediately after meeting her. We discussed my needs/wants in a home, location requirements, and the typical home buying process (of which I was mostly clueless, except for my HGTV obsession....she gave me paperwork to look over, as she explained thoroughly). She entered my wants/needs into a search engine and I received emails as new listings popped up that fit my criteria. She suggested that I get preapproved for my loan, so if something came up where there could be a lot of competition, I'd have a slight edge. Fortunately, that didn't come into play, but it did take a few months for the perfect place to pop up. Lisa didn't pressure me at all to pick something, she didn't harass me when I got stressed out about other stuff and stopped actively looking. I guess she just knew that I'd come around when the time was right and when the right home showed up in the listings. Once that happened, she helped to make the process of home buying as painless as possible. I'm a bit of a night owl and sometimes a worrier, but Lisa always responded to my emails and texts with haste, often times reassuring me that these things take time, but we'd be perfectly fine to make the closing date (even when I went to Vegas for my birthday, getting back to Austin the day before I closed) In the end, everything went seamlessly... now to get to unpacking.

I've had the pleasure of working with Suzie a few times as she helped buy and sell a few houses…read moreover the years. The detail, effort, and energy she brings to the stressful process of buying real estate in the Austin area is nothing short of amazing. I was pretty picky about what I wanted and she worked amazingly hard to make sure I was satisfied. She contacted me daily and was able to help me stage my home for sale. She was able to sell my house for much more than I had anticipated and made the whole process so quick and easy it was unbelievable. She answered every text and call right away and was always ready to offer her expertise and insight to the pros and cons of a particular home. I couldn't imagine working with a more helpful, hard working realtor than Suzie and would recommend her to anyone and everyone.

Suzie is literally as good as it gets. She is one word; AMAZING!!…read more In all of our years buying and selling homes, Suzie stands out as one of the very best realtors we have ever had the pleasure of doing business with. She is thorough, conscientious of both buyer and seller needs, but if she is representing you, you feel as though she has your back and treats you as if you were her only customer. I would highly recommend her to anyone looking for a realtor. When there is so much competition for good realtors or brokers today, Suzie is clearly in the top 1%.

I work in residential property management, and Stacey Nelson and I have developed a close…read morecollaborative professional relationship. I can honestly say that anybody who hires her to be their real estate agent is in for a treat. She is sharp as a tack, personable, extremely responsive, and really, really knows her stuff. We collaborate on investment properties for clients and she is quite thorough in evaluating the properties and understanding what her clients want. In my line of work I know many Realtors - Stacey is one of the pros.

We had a wonderful experience with Stacey when looking for our new home in Austin, TX. We had only…read more4 days to find a new home and Stacey was unbelievably efficient and able to zone in on what our tastes and needs were in just a day or two. She was very helpful at helping us identify things in each community that we might need. She also was amazing and finding a compromise for both my husband and I as we have very different ideas on style and need in a home. We found the perfect home! We had a lot of fun with her too her people skills are wonderful and easy to get a long! She also did fabulous with the negotiation process and helped us get a great deal!!