The wife and I picked up our 3rd and 4th car from these guys. We keep coming back because of there…read moredeals and the way they treat us. They bend over backwards to make you happy. Justin was not pressuring us to get one car over the other he wanted us to be happy with the cars we chose. I recomend them to all my friends and family.

Eek. I wouldn't recommend this dealership to anyone I like. Dishonest and unprofessional. Upon…read morefinding a car we were interested in, we called ahead and then visited the lot. The car was out front but filthy, to which he replied "it's really pretty when it's clean..." While on a test drive the salesman sat silently (other than driving directions) in the back. He had no knowledge of the vehicle, which was a little disappointing. We had a unique and complicated financing situation and I appreciate the work that goes into it, but the outcome was unprofessional. After a lot of back and forth they had agreed on a price if we were willing to adjust our interest rate (which we obliged) then after some time they came back and decided not to keep the price. At that time the only reason they would have made that decision was that there apparently was no longer any wiggle room on the sticker price that they up front mentioned was "always relatively negotiable." After questioning them about the reason they just stopped talking to us. There were several more unprofessional things that took place but overall it just felt like a shady place. I will however say that the gentleman in charge of financing was very kind and professional, but that would be the only positive review of this dealership.

We have purchased 3 trucks from them. T.J. set us up as a fleet account where our local dealership…read morenever offered to do that for us. All transactions ran smooth as possible, they delivered to us on the other side of the mountain as promised, yes with delivery charge, as expect. Couldn't ask anything more, great customer service all around. Mindy McCoy

Horrible experience. They take forever to complete repairs. Once done, you will find something else…read morewrong with it. Seem like they don't have many techs there, wonder why. Very difficult company to work with. Of course the owner will hop on here with a GENERIC reply that don't mean anything

If you need chassis repairs I can confidently recommend Valley Freightliner in Mt Vernon,…read moreWashington. I recently had the dash air on my motor home repaired at Valley Freightliner and the service was excellent. From the time I first called until I drove away with the repairs completed every person with whom I spoke was totally courteous and knowledgeable. A particularly nice service is a personal update each morning via email explaining what has been done the previous day and what is planned for this. When I arrived to pick up my vehicle the service representative provided me with a thorough explanation of work done as well as a detailed review of the charges. The final charges were exactly as I had been quoted at the beginning. When I asked for some extra information to be included on the invoice. The service representative did not ask why I would need such information or imply it was inconvenient. She simply re-prepared my invoice with a smile. Sometimes little things can tell a great deal about a company. After driving home with my air conditioner working perfectly I opened the access panels to see the new parts. Just curiosity. I noticed a couple of original hoses now had sections of large wire spaghetti secured over the hose. These were hoses not connected to this repair. It took me a minute to figure that out. The technician working on my air conditioner had apparently noticed that the hoses had been rubbing on frame structure. He took the initiative to protect those hoses from damage. Not a big thing but a nice extra that says a great deal about that technician and about Valley Freightliner.

I have had nothing but great experiences with Freightliner in Mt. Vernon. The first time I brought…read moremy coach in they did a full inspection and spotted a few things that needed addressing to avoid bigger problems in the future. They did this in a timely manner and for a very reasonable price. Recently we were on our way from Anacortes to Idaho to meet up with family. While inspecting the wheels I noticed a leak on our rear axel. I called Freightliner and Keith answered the phone. He said that while he did not have time in the schedule he was willing to look at the problem to diagnose what the problem was. Keith spent a few minutes tightening some bolts and checking the fluid levels and sent us on our way with confidence. Thank you Keith for being a great guy willing to help us out in a pinch, and thank you Freightliner for fostering a culture that allows him to do that. My only wish for this location is that they had more time for RV service since it can take a while to get in a get a problem solved.

I have bought two vans here for my business and I appreciate their thorough inspection.read more

I havnt purchased anything here yet but have stopped to visit a couple of times. This is one of the…read morefew fleet vehicle places around with decent gear and appears that the vehicles here are thoroughly inspected. The staff are pleasant and very approachable. And, I appreciate hem being open Saturday so I can swing by.

I bought a new Fuso truck here recently…read more I had a custom body put together by Heiser. Mac McGuire got me taken care of. What can I tell you, he was really straight up and made the whole thing come together. It was much more involved than just buying a van off the lot, because we had to coordinate the Cab and Chassis with the truck body built elsewhere (by a different company). He hooked me up with a solid rate on financing. I'm giving The Truck Shop 5 stars based on my dealings with Mac and the purchase of the truck. I'm not so sure about having things like aftermarket gas tanks installed. It took quite awhile to get a quote from them. So, we finally agreed on a price and I was about to order the tanks just to find out they weren't willing to install them for at least 2 weeks (even that they couldn't commit to). I'd go somewhere else for that kind of thing.

Great service. Received the parts needed and Quote for brake repair. Would recommend to anyone…read morelooking for Mitsubishi Truck Parts.

Fast parts. ordered parts in the morning . They did not stock it. But they had it delivered to them…read moreand I had it same day.

I always was privet party's fan till my friend's car completely dead just one week after…read morepurchasing. I found one of the one star review very useful because when she found the car has issues they accepted return!!!! Can you believe it. Any way I trusted them and now paid back. Last year bought high milage Toyota Sequa from them and drove all the way to Grand Canyon (actually my husband lol) and back without any problem. Last week got tiny issue and they fixed it with really low cost, I thought that now it's time to write good review for them. Thank you guys.

I purchased a Honda in 2010 with cash. On the last day of the payment they said that everything is…read moregood to go and the title is in my name. I go to sell the car and the Title is missing so I go to get a replacement and the DMV says that there is Lein on my car (which I paid for and own outright) and I can't get the Title Without the Title I can't sell my car. So I try contacting Car Pool Auto and they don't answer the phone, their website is not registered, and I can't get this resolved. This company is a scam and terrible people own it. If you somehow find them, don't do business with them.

Overall good experience. Fair pricing and friendly service…read more I have purchased a hood for my Mazda6. Jim (owner) was friendly & helpful. Why not 5starts? I drove 2.5 hours in traffic one way to purchase a drivers seat . (no seat :( ) Jim was not able to find the seat in hes yard. (despite the seat been listed online) Overall good experience. Fair pricing and friendly service. CONS: I HIGHLY RECOMMEND: MAKE SURE THEY HAVE THE PARTS YOU NEED OTHERWISE YOU WILL WASTE YOUR TIME! (some parts listed online and mite not be there ones you get there)

I never thought i would find parts for my 85 Mazda until a friend recommended me here, the staff…read morewas very friendly, helpful and got me my parts right away at a great price!