I have been a patient of Dr. Baker's for many years and I think she's great. She's very…read moreknowledgeable, listens carefully to what you say and I've never waited more than a few minutes for my appointment. Plus the location and parking is easy.

I have been seeing Dr. Baker for many years and I've always been satisfied. Wait time is minimal,…read moreoffice staff is professional and courteous. Dr. Baker is not particularly a warm and bubbly type person, but is friendly if invited to be, and her attention to my health and needs has always been met with a smile. Fully recommend this practice.

Dr Garretson is a very compassionate care giver, he listens to concerns and addresses issues. Has…read moregood interpersonal skills.

/i agree with the 1st poster, I was looking for a Dr. after…read morereturning from college and not having very good insurance at the time I went to Dr. Berkowitz. I was traumatized every time I went there. It's not her lack of medical skills it's just that she has the rudest bedside manner of any Doctor I've ever met. I've been telling people to stay a way from her for years.

I went to Dr. Berkowitz in college because her office was close and took my insurance. She was…read morefine when I went in for a physical and pelvic exam, but I had a really bad experience with her when I wanted help with a rash. I had *the worst* itchy rash on the bottom of my chin, totally unexplained, and after a week it hadn't gone away--it had turned a deep shade of maroonish purple. I made an appointment with Dr. Berkowitz to get it looked at(my hydrocortizone cream wasn't doing anything), and rather than listening to my problem, she disputed my condition--she told me that she believed that because I was in a relationship, it was a hickey. Why would I go to the doctor and pretend that a hickey was keeping me up at night itching? After I argued with her, she gave me some sample tubes of a stronger anti-itch cream, and that ended up helping. And that night, I looked up a new doctor with my insurance company. However, I have had so many daydreams about all the things I should have said back to her that day...

After having been on medication for over twelve years I was required to take a urine drug screen to…read morecontinue, though I had never previously taken one, had changed nothing about frequency or dosage over that time period. My previous doctor at HFP, who was a respectful, intelligent, good-faith partner in my health care, retired. I'd have begged him to stay but he was emotionally exhausted. Can't imagine why. I was tested for heroin, cocaine, barbiturates, fentanyl, marijuana, oxycodone, methadone and other substances. They did not itemize in advance the things they were testing me for - I found out on the results. They tested for weed. Which is none of their business. Go for it, guys. You own my body. You don't need a search warrant. You aren't the government. You can just blackmail me for my health needs. I can only assume that this information will eventually be used to deny me insurance for one reason or another. I just discovered I now owe six hundred dollars for the privilege of carrying a bottle of my own urine down a hallway in full view of other patients to prove that I am not a heroin addict. Passed with flying colors, everyone. I haven't done an interesting drug since 1995 and have never been addicted to anything but cigarettes, which I quit, ages ago, like everyone else. Interestingly, they don't check for cigarettes, which are as addictive as anything, and have quite a bit of historical data supporting their lethal effects. Great news, it is completely fine with whatever corporate behemoth now controls HFP if you smoke cigarettes. Perhaps I should start. They also neglected to mention the $600 insult that awaited me. I guess they thought that was best left unsaid. Honestly, they were probably right on that one. (If you're curious what phenyclidine is - it's on the report on the image, that would be PCP. They tested me for PCP. I am paying $600 for a completely unnecessary test that established that I do not take PCP.) I'm stuck with them, because it is my responsibility to myself and my family to do what it takes to get mental health care. I came very close to not doing it, but I need ADHD medicine to function. When I questioned the requirement, I was told 'everyone is treated the same way' to which I would respond 'Yes, but shouldn't no one be treated like a criminal if there is no evidence they are a criminal other than that they are living their lives?' But I cannot say this, because they will note on the charts that I am 'difficult' - they probably already did - and things will be worse. So here is the result of this: I am in my fifties. Will I get a mammogram? No. Will I get a colonoscopy? No. Will I get a pap smear? You have got to be kidding. Not in a million years. Will I submit to any regular testing of any kind? No. If I have a fever of a 103, will I call them? No. If my appendix bursts, I'll go to the hospital. If I break my arm, I'll go to the hospital. If I get the flu and have a fever for four days, I'll take Nyquil and drink orange juice and suck it up and hope I don't die and if I get close enough to dying, I hope my partner will take me to the hospital. "Parole officers" are not doctors. I hate the medical care I get, and I hate that I can't get better, and I miss Peter Weitzman, a respectful and compassionate doctor. Those don't exist anymore. Oh, and the benzos on the report? Oh my yes. I had to take a Xanax just to get in their doorway. I'm not playing whack-a-mole hunting through the cabled-together conglomerate of a nationally terrible health care system try to put a glass slipper on the kind of doctor that no longer exists. I am clearly emotionally not ready, and you can't call and ask 'do you treat patients like criminals?' because that marks you ask a drug-seeker. This isn't obeying in advance. It's obeying because I have no other options available. Giving them two stars because the techs are kind and competent, the front desk is friendly, and you never have to wait too long to see someone.

In a rather bizarre situation, which I find outrageous, I and many others are essentially being…read morebooted out of this practice and no one will even tell us why. My doctor is leaving, there are other doctors at the practice who are taking new patients, but they will not allow any of my doctor's patients to stay with the practice. I just spoke to a very nice receptionist who clearly is getting many calls and is just as clearly not allowed to say why this is happening. The disrespect for patients is just beyond the pale, and especially so in an area that has a shortage of doctors and it's really hard to find a new one.

Excellent care. No waiting room wait. Professional care all around. Great experience.read more

Tried to make an appointment for issues with my stomach. The earliest appointment available was 3…read moremonths away. Went to Baystate Gastrointestinal Center in Springfield and they took me right away and scheduled a CT Scan a week later. I have been to Hampshire Gastrointestinal previously and was treated well but this was pretty serious and I needed an appointment sooner.

My pcp, Katherine Walton Vecchio goes above and beyond in her treatment of her patients.read more

Like many others, I had a very disappointing experience with VMG. I couldn't get an appointment…read morewith a doctor for 9 months. Then the month before, they cancelled it. They tried to give me an appointment with an NP, but when I asked for an MD, they said I'd have to wait another 9 months. I'm not surprised by the many negative reviews and the fact that they're struggling to stay afloat.

Dr. Lynch was the one Dr. who understood my problem. Many…read moreDoctors have little knowledge of what the issue was, and how to remedy it.

Make no mistake about it, these people will withhold, simple, effective healing treatments in…read morefavor of lucrative long term treatments that dont work as well. Just like a regular Dr. Then when your really sick and begging for help they will just discard you all together. They don't care about people, just $$$.

our physician is calm, inderstanding anf listens to compliant. Care is based upon compliant and we…read morehave a good outcome. He is understanding has compassion and an excellent physician. Awesomr provider, we are lucky to have him as a doctor! J, Tobin

good place to seeek medical care, caring staff, good experience…read more Welcoming place, good friendly staff and good doctors. Judy R.